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Overview of potential Diagnostic ToolsDoOD Diagnostics Group:
NHSEmployers
A part of the NHS Confederation working on behalf of the
www.nhsemployers.org/OD @[email protected]
Tool Source ref/further info Uses Comments
Ansoff Matrix http://www.ansoffmatrix.com/ - Identifying strategic priorities
Adkar Change Model http://www.change-management.com/tutorial-adkar-overview.htm
- Change management- Team diagnostics
Ishikawa (fish bone) http://www.rff.com/fishbone-template.htm - Problem solving: cause and effect identification
A Learning Company questionnaire Book: The learning company, a strategy for sustainable development, Pedler, M,
Burgoyne, J & Boydell, T.
Diagnostic which identifies stakeholder profile of current position, which can be used to
identify gaps and priorities
Questionnaire is on page 30-31
Cultural Assessment Diagnosing Organizational Culture Instrument – roger Harrison & Herb Stokes (1992)
ISBN 978-0-88390-316-2
- System diagnostics Definition of culture used here constellation of beliefs, values, work styles and relationships
that distinguish one organisation from another
Force Field analysis http://www.institute.nhs.uk/quality_and_service_improvement_tools/quality_and_service_improvement_tools/force_field_analysis.ht
ml
- Decision making
De Bono 6 Thinking Hats http://www.debonogroup.com/six_thinking_hats.php
- Creative thinking – problem solving
Mckinsey 7 S (5 star) http://www.mindtools.com/pages/arti-cle/newSTR_91.htm
Visioning tool which is ideal for giving recipients an overview of current and
future org ways of working
Porters 5 Forces http://www.quickmba.com/strategy/porter.shtml
- Identifying strategic priorities- Competitive analysis
Thinking Dimensions Global http://www.thinkingdimensionsglobal.com - Business RCA- Problem solving decision making
Require licence
Team Leadership questionnaireTeam Working questionnaire
Health Care Team effectiveness projectwww.aston.ac.ul/achsortop
Woodcock Team analysis Unsure of original source! - Team process review A questionnaire based on the Building Blocks model. Useful in provoking discussion
16PF OPP Ltdhttp://www.opp.com
- Individual development- Team building
- recruitment- Talent management
Facilitator has to be licensed
5 Whys http://www.isixsigma.com/tools-templates/-cause-effect/determine-root-cause-5-whys/
Problem solving
Appreciative inquiry VariousDavid Cooperider, Diana Whitney
- Individual development- Team building
- Team development
Need to be clear on purpose to craft the inquiry using an appreciative methodology,
not off-the -shelf
Aston Team Positivity Ratio www.astonod.com - Team building
Aston Team Performand Inventory www.astonod.com - Team process review- Team building
- Team development
Facilitator has to be licensedQuite complex
www.nhsemployers.org/OD @[email protected]
Tool Source ref/further info Uses Comments
Aston Team Coach Workbook www.astonod.com - Team development
Belbin Team Roles www.belbin.com - Individual development- Team building
- Team development
Burke-Litwin model of Organisational Performance and Change
Burke, W.W. (1992) Organization Develop-ment – A Process of Learning and Changing
Reading, Mass., Addison-Welsey
- System diagnosis Can use overtly or in the background
Denison Org Culture survey http://denisonconsulting.com/model/organizational-culture
- Adaptability, mission, involvement, consistency
Require licence
Diagnosing Organisational Culture Harrison Stokes - Organisational development- Team development
Energy Readiness Assessment Tool NHS SSPPI Energy Indexhttp://www.changemodel.nhs.uk/pg/cv_-
blog/content/view/62407
- Team building Requires registration, straightforward on line survey and returned data & feedback form a
trained and there is facilitator training
FIRO-B OPP Ltdhttp://www.opp.com
- Individual development Facilitator has to be licensed
Firo-B OPP Ltdhttp://www.opp.com
- Individual development- Team building
- Team development
Facilitator has to be licensed
Five Dysfunctions of a team: team assessment
www.tablegroup.com (USA)www.nandrltd.com (UK partner)
- Team development Interesting model but only purchasable in US currency
Hay Management Styles HayGroup - Individual development
www.nhsemployers.org/OD @[email protected]
Tool Source ref/further info Uses Comments
John Adair Personal Leadership Profiles
LPT Productions - Individual development
Learning Styles questionnaires http://www.peterhoney.com/content/LearningStylesQuestionnaire.html
- Individual development- Team building
Lencioni http://www.tablegroup.com/teamwork - Team funcionality
Large Group Intervention (LGI) methodologies
Various - System diagnostics A range of tools to engage whole systems in rapid change
Leadership beahaviours (inc 360) http://www.leadershipacademy.nhs.uk/discover/leadership-framework-360-feedback-t
ool/
- Individual development - tools for use with single person or groups of individuals
- Appraisal- Coaching
We have developed our own leadership behaviours and partnered with local university to develop a cost effective 360. We have also
used this tool for Drs Revalidation 360 generating significant savings
Honey and Mumford Learning Styles TalentLens - Individual development
Healthcare Leadership Model NHS Leadership Academyhttp://www.leadershipacademy.nhs.uk/
discover/leadershipmodel/
- Individual development Facilitator has to be licensed
Human Systems Dynamics Various - Individual and team diagnostics A range of mindset, behaviours and skills that may be used in diagnostics
Insights www.insights.com - People development/personality typing indicator
- Individual or team development
Reqires licence
Interviews Various - can be linked to Appreciative inquiry - Individual, team and system diagnostics Often used following engagement stage when bespoke questions can be created
www.nhsemployers.org/OD @[email protected]
Tool Source ref/further info Uses Comments
Learning styles Honey & Mumford - Individual development - tools for use with single person or groups of individuals
Fee for each profile
MBTI OPP Ltdhttp://www.opp.com
- Individual development- Team building
Facilitator has to be licensedSupported by lots of research and analysis
Widely known and acceptedCost implications of training and reportsStep 2 helpful to understand differences between 2 people with same type profile
MSCEIT (Mayer, Salovey & Caruso emotional intelligence test)
Multi Health Systemshttp://www.mhs.com/product.aspx?gr=IO
&prod=msceit&id=overview
- Individual development Facilitator has to be licensed
NHS 360 Feedback NHS - Individual and team development- Coaching
NLP Various - Individual and team diagnostics Range of mindset, behaviours and skills that may be used in diagnostics
OPQ32 SHL - Individual and team development- Coaching
- Recruitment
Facilitator has to be licensed
OPQ SHLhttp://www.shldirect.com
- Individual development- Team building- Recruitment
- Talent management
Facilitator has to be licensed
Political Intelligence API Academy - Individual development- Team building
- Team development
www.nhsemployers.org/OD @[email protected]
Tool Source ref/further info Uses Comments
Tuckman Team Development - Team building- Team Development
Schien Career Anchors Pffeifer - Individual development
Strength Deployment Inventory (SDI) www.personalstrengths.com - Individual development- Team building
- Team development
Facilitator has to be licensed
SWOT Analysis http://www.mindtools.com/pages/article/newTMC_05.htm
- Team building- Service improvement
- Identifying strategic priorities
Strengths Assessment http://www.cappeu.com/realise2.aspxand Various eg VIA
http://www.viacharacter.org/www/
- Individual and team diagnostics Useful in coaching individuals and teams
SDI (Strength Deployment Inventory) www.personalstrengths.com - Individual development- Team building
Facilitator has to be licensed
Strengths Finder https://www.gallupstrenghtcenter.com/ - Individual development- Team building
Based on positive psychology. Access either directly on website, or via code in ‘Now, discover your strengths’ book (£10.99)
Personal Profile Analysis Thomas International - Recruitment- Self-awareness- Team building
Facilitator has to be licensedCost implications of training and reports
Quick to do Lots of available reports
On-line system easy to use
Packtypes www.packtypes.com - Individual development- Team building- Recruitment
www.nhsemployers.org/OD @[email protected]
Tool Source ref/further info Uses Comments
Thomas Kilman Inventory (TKI) OPP Ltdhttp://www.opp.com
- Individual development- Team building
- Team development
Facilitator has to be licensed
Team Health Check http://theteamhealthcheck.com/ - Team development Resource for leaders to use to identify priorities from the following:
Team PurposeVision & Values
Strategy & ObjectivesTeam Leadership
Style & ResponsivenessCoaching & Direction
Team MembershipTeam identity & cultureIndividual contributionsTeam CommunicationProcesses & Methods
Problem SolvingTeam ReviewFit For Purpose
Service Improvement
Thomas Kilman Instrument (TKI) OPP Ltdhttp://www.opp.com
- Individual development- Team building
16PF OPP Ltdhttp://www.opp.com
- Individual development- Team building
Facilitator has to be licensed
www.nhsemployers.org/OD @[email protected]
Tool Source ref/further info Uses Comments