don't panic: the information professional's guide to search and discovery

8/11/2019 Don't Panic: The Information Professional's Guide to Search and Discovery

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The

Information Professional's

Guide to

Search and Discovery

Two separately bookable interactive group learning days

through hands-on SESSIONS

8-9 October 2014, Rydges Sydney Central #searchguide

Day One: $995 plus gst Day Two: $995 plus gst Both Days: $1595 plus gst

w Convergence of consumer and enterprise searchw Key tools and strategies for managing disparate information

sourcesw What “Search” can and can’t do w Don’t Panic: How to turn 10 million pages of physical paper

records into fully indexed and searchable electronic records

w Enhancing search results through improved ECM strategies andtechnologiesw Faceted classification and navigation to meet today’s challengesw Considering data privacy and security during information

retrievalw Making the most of your information and know-how w Building semantics to searchw Datamarts to support visualisationw

Search challenges to unstructured and big data

w Big Data is really big. You just won’t believe how vastly , hugely, mindbogglingly big it is


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day 1: Wednesday, 8 October 2014

The Information Professional's Guide to Search and Discovery 8-9 October 2014, Rydges Sydney CentralAGENDA

The advent of technology and the web has meant that there is a lot more interest nowadays in information, such as emailand unstructured data, scattered throughout an organisation (and externally). This immensity of information is called bigdata, and the main challenge is in finding valuable needles of business information in that vast haystack of data - and thats where search technologies can help.

8.30 Registration and refreshments

9.00 – 12.00 (with 10.42 morning networking andrefreshments)

Faceted classication and navigation:Alternatives for enterprise informationretrieval

Joy Siller, Director, Principal Consultant;Ruth Butcher, Senior Project Consultant,Siller Systems Administration

About the workshop:

Within our world of business information overload,common classication and navigation methodologies do

not always meet today’s challenges. This workshop willtake a hands-on approach to investigate alternatives tohierarchical schemes that have traditionally been usedfor enterprise information classication and navigation.The aim of the workshop is to provide opportunities forlively discussion, sharing knowledge and challengingtraditional approaches and systems.

Key bullet points about the workshop:

• Interactive discussion of problems with hierarchicalclassication

• Explanation and demonstration of faceted classication

• Practical exercise in identifying information facets

• Practical case study involving the development of business information faceted classication scheme

• Implications for automated classication and retentionand disposal models.

About the workshop leaders:

Joy Siller is a Director and Principal Consultant of SillerSystems Administration, an information management

consultancy. She has approximately 30 years experiencein information management, which has included aconsiderable amount of time advising and teaching.Her professional qualications are in informationscience and business marketing. She is currentlyworking with a number of organisations to assist them

with EDRMS implementation projects.

Ruth Butcher is Senior Project Consultant with SillerSystems Administration, an information management

consultancy. She has over 12 years experience ininformation management advising and teaching.Her professional interests include business processanalysis, digital preservation, social media and all theassociated challenges.

12.00 Networking Lunch

1.00 Managing the integration of physical and

digital records to make them easy to nd andapply James Digges, Director, James Digges Consulting

About the workshop:

Records Management and Knowledge Managementpractices are oen treated and used independently.However, personnel within the organisation need to

access and apply the information and knowledgewithin both. Learn how to integrate them, in a way thathelps personnel to get the most out of the information

and knowledge contained within the records and otherinformation and knowledge systems.

About the workshop leader:

James Digges has more than twenty years’ experiencedelivering improved knowledge and informationmanagement solutions to national and multi-national rms, across a variety of industries. Jamesis constantly called upon to design and deliversystematic methodologies that generate integratedapproaches to knowledge and information

management. He recognises that success is measurednot by the size or complexity of the knowledge base buthow much positive impact the application of knowledgeand information has on delivering beer results for the

organisation.

James is presenting this session in conjunction withAccess Records Management.

Access Records Management are leaders in the provisionof records management solutions. They provideconsulting services to assist all types of organisations tomake records management beer integrated and moreecient. They build from best practices and internationalstandards to ensure that compliance requirements aremet, while reducing costs where possible.

2.30 Aernoon refreshments and networking

3.00 How Data Visualisation can shape eectivebusiness strategy

Clare Fernando, Chief Insights Ocer, Thrive+

About the workshop:

This hands-on forum aims to demonstrate how datacaptured and maintained by organisations can providean accurate evaluation of organisational performance,identify the most eective and ecient initiatives toreach organisational targets, and formulate and optimise

business strategy to maximise growth.• Identify the key data needed to accurately assessorganisational performance

• Understand how data analysis can allow businessesto calculate return-on-investment on the executionof business strategies (i.e. market, product, price,distribution, etc.)

• Presentation of case studies illustrating real-lifeapplications of data visualisation proven to drive business growth and eciency


Clare Fernando has more than 15 years experienceworking in research and analytics capacity on the

client-side and agency-side in the Australian, Asianand North American markets. She has helped small,medium and large multinational organisations achievetheir business objectives in industries includingGovernment, Retail, FMCG, Banking and Finance,

Media and Advertising, Automotive, ConsumerElectronics, Online Services and Manufacturing.

4.30 Closing remarks



Day 2: Thursday, 9 October 20148.00 Registration and refreshments

9.00 – 12.00 (with 10.42 morning networking andrefreshments)

Enterprise-wide Information Management:Breaking down data silos and lessons learntDr Chi Nguyen, Digital Information Manager;

Dr Neil Fraser, Director of Strategic Planning &Information, Macquarie University

About the workshop:

In most universities it is not uncommon to seeinformation separated into various “silos": recordsdata - oen in physical paper les, administrationand backoce les, students and sta information,research datasets, and reporting and analytics data- oen in Excel spreadsheets and various custommade databases. Managing these disparate sourcesof information is a daunting task especially given thelegislative requirements around compliance, privacyand security that the university, as a public institution,

must comply to. More importantly, the ability tosearch and utilise key information in a timely mannerhas become more and more critical in areas such asstrategic planning, marketing, and commercialisationof research outputs.

In this workshop we will present tools and strategiesfor managing these disparate information sources based on our experience at Macquarie University.Topics that we will cover include:

• Digitisation - how to turn 10 million pages of physicalpaper records into fully indexed and searchableelectronic records.

• Enabling universal web accessibility and persistentunique identier for all individual pieces ofinformation

• Metadata - design and repository support forenrichment of metadata to digital assets, and automaticmetadata extraction tools

• Search - enabling user search across millions of assetswhile preserving user security and access controlconstraints.

• “Datamarts" - data warehouse design and technologyto support reporting and visualisation of key businesscritical information.

• Strategic planning with unstructured text analytics

About the workshop leaders: Chi Nguyen holds a BSc from University ofSydney, and a PhD in Computing Science from the

University of Technology Sydney. He has over 17years of IT experience both in academia, andin commercial R&D companies such as IBM,Lucent Technologies (Bell Labs Australia),and Nortel. He joined Macquarie Universityfor the rst time in 2004 when he set up the

rst Australian Single Sign-On Federation foruniversities and research institutions - now known as

the Australian Access Federation. He also developeda new repository soware that was later used acrossthe world by clients such as CSIRO, University of

Hull, US National Institute of Health, Alfred-Wegener-Institute (Germany), and Memorial Sloan KeeringCancer Center. He later joined an innovative start-upcompany in Melbourne, Arcitecta Pty. Ltd., where heworked on world class asset management sowarecalled Mediaux (sold by SGI under the name ofLiveArc). He rejoined Macquarie University in 2011 asthe Digital Lifecycle Manager where he is responsiblefor the development, process change management,

and training for the university-wide documents andrecords management system.

Neil is currently the Information Director of MacquarieUniversity leading the teams that produce

actionable insights to assist the University toremain at the forefront of academic and researchexcellence in Australia.

In the last 15 years he has worked widely inthe Business Intelligence and Analytics industry

at executive levels within Macquarie University,Vodafone Australia, Vodafone New Zealand, SingtelOptus and Hutchison 3G Australia deliveringAnalytics and reporting.

Throughout this time he managed reporting, insightsand analytics teams of 50-150 people and wasresponsible for the development and capability of thewholesale business Intelligence & data warehouseplatforms.

In 2011 he won a Global award with VentanaResearch Award for Location Intelligence and inAustralia the "Excellence in Business IntelligenceAward" Peoples award for Macquarie University.

He has also completed a PhD in Behavioral Modellingin 1996 and was a founding member of a hightechnology business in the early 90's focused onmineral exploration and oil reservoir management(Gravitec Instruments www.gravitec.co.nz).

12.00 Networking Lunch

1.00-4.00 (3.00 pm networking and refreshments)

The importance of Search as a componentof eective management of information as abusiness asset

James Price, Managing Director, Experience Maers

About the workshop:

Eective Information Asset Management requiresmanagement, tools and systems, of which Searchis an integral part. In the context of ExperienceMaers’ global research into the barriers to and the benets of eective Information Asset Management,this workshop will position Search as an eective but not exhaustive component. Experience Maers’work in this space has been described by Gartner as“tremendous” and its research is “ground-breaking.”

This workshop will address:• Organisations’ need for eective information

management

• What Search can and can’t do to meet those needs

• What can be done to make Search eective


James Price is the founder and Managing Directorof Experience Maers, a rm providing businessadvice in the management of data, documents,content and knowledge. James is currently leadinga global project with the University of Lethbridge

in Canada and the University of South Australiaresearching the issues surrounding the governanceof Intellectual Assets.

3.00 Aernoon refreshments and networking

4.00 Closing remarks and end of event



Event venue and accommodation

Preferential rates are available at the

Rydges Sydney Central(formerly called Sebel Surry Hills)

28 Albion Street, Surry Hills NSW 2010

Hotel: +61 2 9289 0000

Web:www.rydges.com/sydneycentral

Sponsorship or Exhibition Opportunities

If you are interested in sponsoring or exhibiting at this event

please contact Ark Group Austraila on:

Phone: 1300 550 662

Email:[email protected]

The Information Professional's Guide to Search and Discovery -9 October 2014, Rydges Sydney Central

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