dole food's global collaboration platform and web presence on aws (ent209) | aws re:invent 2013
DESCRIPTION
Dole Food needed a global SharePoint infrastructure that met tough goals for availability, performance, scalability, and price. Dole also needed a highly scalable and resilient hosting infrastructure for its public web presence. By deploying both on AWS, Dole Food met its goals while avoiding capital expenditures and operational costs. We trace the project’s timeline, discussing how those goals were met and sharing lessons learned. We also talk about how we extended Dole Food’s corporate Active Directory into the AWS cloud.TRANSCRIPT
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© 2013 Amazon.com, Inc. and its affiliates. All rights reserved. May not be copied, modified, or distributed in whole or in part without the express consent of Amazon.com, Inc.
Implementing Dole Food Company’s Global
Collaboration Platform and Web Presence on AWS
Joanna Dyer, Director of IT Solutions, Dole Food Company
November 15th, 2013
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2 November 18, 2013 Dole Food Company Inc.- Confidential
Dole – Who Are We?
$6.9 B revenue
Operating in 90 countries
36,000 employees
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We are in the business of bananas and pineapples,
not data centers
3 November 18, 2013 Dole Food Company Inc.- Confidential
Dole
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Dole Requirements
Business Requirements
• Global collaboration
solution
• Secure
• Cost effective
Technical Requirements
• Single sign on
• 5,000+ users
• Highly available
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Why SharePoint?
Price
Functionality
Ease of use
5 November 18, 2013 Dole Food Company Inc.- Confidential
SharePoint in the Cloud
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Why the Cloud?
Reduced Costs
Scalable
Highly available
Ease of implementation
Improved global response time
Innovation and agility
6 November 18, 2013 Dole Food Company Inc.- Confidential
SharePoint in the Cloud
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Why the AWS Cloud?
$350 K cost savings versus on premises
License mobility
Full control
Amazon Virtual Private Cloud met our needs
7 November 18, 2013 Dole Food Company Inc.- Confidential
SharePoint in the AWS Cloud
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Security Security Security
8 November 18, 2013 Dole Food Company Inc.- Confidential
Biggest Challenge?
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• We got the SAS 70 II reviewed by security
• We conducted independent security audits
• We presented this to the board and audit
committee
• We did at least 16 cuts on the benefits and risks
• We secured very senior management support
• We had numerous calls with AWS
• We had our lawyers talk with their lawyers
• We got an enterprise agreement
How Did We Get Security to Agree?
9 November 18, 2013 Dole Food Company Inc.- Confidential
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1. Make sure business leadership is well aware of the
benefits and is driving the decision
2. Engage and educate your security team early
3. Compromise, if necessary, with additional security
controls
- We added database encryption
10 November 18, 2013 Dole Food Company Inc.- Confidential
Recommendations
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11 November 18, 2013 Dole Food Company Inc.- Confidential
How Did the Project Go? Intranet, Internet and extranet for every division and operating unit of Dole, dual
farms with a custom branding solution in an incredibly short time frame
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Adoption Is an Ongoing Effort
13 November 18, 2013 Dole Food Company Inc.- Confidential
• Added site collections
• Embedded Google analytics so we can see adoption
• Nintex for workflow
• Activated web office apps
• Control point security and permissions management
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No
. o
f S
ites
Sites
Sites
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Did It Work Out as Planned?
14 November 18, 2013 Dole Food Company Inc.- Confidential
Well we have to do some fancy
math every month to charge
back the usage to the correct
divisions and accounts – the
bad part of it being popular
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Did It Work Out as Planned?
15 November 18, 2013 Dole Food Company Inc.- Confidential
We all know we have to almost
stand on our heads to keep
security happy
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Did It Work Out as Planned?
16 November 18, 2013 Dole Food Company Inc.- Confidential
• We ended up with a DR capability for our identity
management as an added benefit
• We reduced our timeframes for deploying new capabilities
• We saved hundreds of thousands of dollars to date
Overall, an amazing experience!
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Dole.com gets a new home
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18 November 18, 2013 Dole Food Company Inc.- Confidential
Dole.com • Built and tested on an on-
demand EC2 instance
• Custom CMS for our
recipes
• Migrated to the live
environment including
staging in a matter of a
few weeks
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19 November 18, 2013 Dole Food Company Inc.- Confidential
• Fully managed by partner
• Highly available
• Immediate cost savings
• Better performance
Benefits
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20 November 18, 2013 Dole Food Company Inc.- Confidential
• Overcoming security hurdle was toughest battle!
• Agility
• On demand
• Cost of developing, testing, and managing the
solutions have been drastically lowered
• Choose a trusted partner that knows the
application AND the AWS cloud well for your first
major initiatives
Summary
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Questions?
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