document - holly nelson resume - created may 12, 2015 (1)
TRANSCRIPT
Holly Nelson 115 S. 214"' Street Phone: 206-793-6646 Normandy Park, WA 98198 Email: [email protected]
"Highly capable healthcare professional offering five years of multiple physician management experience"
Skills and Attributes • Highly organized manager • Dynamic team leader • Strong work ethic paired with excellent problem-solving abilities • Extensive background in computers and advanced applications including MS Office • Strong communication and interpersonal skills • Continuous Quality Improvement • Patient Care and Relations • HR/Staff Training and Supervision • Data and Records Management • Budget Control • Accounts Payable/Receivable
Experience
November 2006-Current Dr's Frankel, Reed, and Evans Burien, WA
Practice Administrator
• Fully direct the management of three high-volume urologists. • Oversee staff training and address employee issues with confidentiality. • Develop and update job descriptions, employee handbook, procedure manual, and
the office compliance plan. • Serve as primary point of contact for, and liaison between, patients, physicians, and
support staff. • Prepare payroll. • Build, maintain, and update physician's website and facebook page. • Maintain all operating licenses • Manage all provider credentialing and licensure.
Strengths
• Highly motivated • Impeccable work
ethic • Detail Oriented
February 1999-Novemeber 2006
Wizards Casino Burien, WA
Casino Shift Manager
• Monitored game operations to ensure house rules were followed • Performed paperwork required by state and federal laws for monetary transactions • Worked in conjunction with Washington State Gaming Commission and Compacts • Evaluated workers' performances and prepared written performance evaluations • Attended to any customer disputes that were not resolved by floor supervisors or
other department managers. • Advised and briefed the Casino Manager on day to day operations
Education 2009-Current: Florida Institute of Technology / Bachelor of Business: Healthcare Administration 2000-2002: Highline Community College
Activities and Awards 2014-Present: PTSA Board Secretary 2013: Helped develop legislation regarding Medical Assistants and catheter changes 2010-Current: Secretary/Treasurer Washington State Urology Society of Mangers 2010-2014: Camp Committee Chair for Cub Scouts of America Pack 955