docline interest group meeting northwest ill & resource sharing conference september 20 - 21,...
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DOCLINE Interest Group DOCLINE Interest Group MeetingMeeting
Northwest ILL & Resource Sharing Conference Northwest ILL & Resource Sharing Conference September 20 - 21, 2007 September 20 - 21, 2007
Portland, OregonPortland, Oregon
National Network of Libraries of MedicineNational Network of Libraries of Medicine
Karen Bülow , South Central RegionKaren Bülow , South Central RegionPatricia Devine, Pacific Northwest RegionPatricia Devine, Pacific Northwest Region
AgendaAgenda
DOCLINE todayDOCLINE today Recent enhancementsRecent enhancements Changes currently in progressChanges currently in progress Upcoming development plansUpcoming development plans News from the PNRNews from the PNR
DOCLINE TodayDOCLINE Today
3,166 3,166 libraries participatinglibraries participating Over Over 1.47 million1.47 million serial holdings serial holdings
recordsrecords 2.31 million2.31 million ILL Requests in FY06 ILL Requests in FY06 Fill Rate is Fill Rate is 92.5% 92.5% Average number of routes is Average number of routes is 1.241.24
DOCLINE LibrariesDOCLINE LibrariesPublic
170.54%
Other527
16.65%
Hospital2,056
63.34%
Academic606
19.14%
(Federal and special
libraries)
ILL Requests ILL Requests
2,353,496
2,598,366
2,801,7122,933,9632,930,793
2,876,861
2,916,2543,025,453
2,985,212
2,923,3843,038,934
2,865,9642,704,190
2,480,1322,311,516
0
500000
1000000
1500000
2000000
2500000
3000000
3500000
1992 1994 1996 1998 2000 2002 2004 2006
Network Delivery MethodsNetwork Delivery Methods
19.79
4.53
10.66
64.17
22.22
14.811.05
50.56
23.5927.15
10.75
36.6
23.02
44.51
8.48
21.8623.88
56.15
6.29
12.19
0
10
20
30
40
50
60
70
MLA 03 MLA 04 MLA 05 MLA 06 MLA 07
Ariel Email PDF Email TIFF Fax Mail Web PDF Web TIFF
40 Day Snapshots
Network Delivery MethodsNetwork Delivery Methods
Fax6.33%
Ariel24.04%
Mail11.97%
Email TIFF0.10%
Email PDF56.53%
Web PDF1.03%
40 Day Snapshot
NLM Delivery MethodsNLM Delivery Methods
Mail0.78%
Ariel27.17%
Web TIFF0.14%
Fax0.36%Email TIFF
0.30%
Email PDF56.36%
Web PDF14.89%
40 Day Snapshot
DOCLINE RoutingDOCLINE Routing
84% of requests completed on first 84% of requests completed on first routeroute
96.5% of requests completed on 96.5% of requests completed on second routesecond route
Only 3.5% of requests require more Only 3.5% of requests require more than 2 routesthan 2 routes
Average number of routes = 1.24Average number of routes = 1.24
A Day in the Life …A Day in the Life …
8,566 requests were completed on 5/10/20078,566 requests were completed on 5/10/2007
25% were completed in less than 3 hours25% were completed in less than 3 hours 36% were completed in less than 6 hours36% were completed in less than 6 hours 70% were completed in less than 24 hours70% were completed in less than 24 hours 92% were completed in less than 48 hours92% were completed in less than 48 hours
Average time to fill a normal request = 0.89 daysAverage time to fill a normal request = 0.89 days Average time to fill a rush request = 0.31 daysAverage time to fill a rush request = 0.31 days Average time to fill an urgent request = 0.15 Average time to fill an urgent request = 0.15
daysdays
DOCLINE 3.0 (October 2006)DOCLINE 3.0 (October 2006)
LinkOut information in BorrowLinkOut information in Borrow Display library holdings in BorrowDisplay library holdings in Borrow Display PMC author manuscripts in Display PMC author manuscripts in
BorrowBorrow Ability to individually review retired Ability to individually review retired
requestsrequests Annual report of titles filled by Annual report of titles filled by
institutioninstitution EFTS file builderEFTS file builder
EFTS File BuilderEFTS File Builder
DOCLINE 3.2 (DOCLINE 3.2 (August 2007August 2007))
Technical releaseTechnical release Preparation for Oracle 10gPreparation for Oracle 10g Security upgradesSecurity upgrades PubMed technical changesPubMed technical changes SSL for DOCLINESSL for DOCLINE
– https://docline.govhttps://docline.gov– Automatic redirect from Automatic redirect from
http://docline.govhttp://docline.gov
DOCLINE Best PracticesDOCLINE Best Practices
Etiquette guidelines – user Etiquette guidelines – user suggestionssuggestions
Compiled by DOCLINE coordinatorsCompiled by DOCLINE coordinators Now available at: Now available at:
nnlm.gov/rsdd/docline/bestpractices.nnlm.gov/rsdd/docline/bestpractices.htmlhtml
Plans for the futurePlans for the future
DOCLINE 3.3 DOCLINE 3.3 (Fall 2007)(Fall 2007)
OptionalOptional email notification when a request email notification when a request routes to your libraryroutes to your library– Separate Yes/No settings for Normal, Rush, Separate Yes/No settings for Normal, Rush,
UrgentUrgent– Email delivery addressEmail delivery address
Borrow / ManualBorrow / Manual– Alert users to other request optionsAlert users to other request options– Remove NLM UI and call number fieldsRemove NLM UI and call number fields
Requests by library group membership Requests by library group membership reportreport
Proposed ReportProposed ReportPAUMMM as BorrowerPAUMMM as Borrower
Lenders: RequestsLenders: Requests Filled Fill Rate Filled Fill Rate ABCD 60ABCD 60 50 50 83.3%83.3% FreeShare FreeShare 80 80 75 75 93.75%93.75% All othersAll others 50 50 45 45 90.0%90.0% Totals:Totals: 190190 175 175 92.1%92.1%
PAUMMM as LenderPAUMMM as Lender
Borrowers: Requests Filled Fill RateBorrowers: Requests Filled Fill Rate ABCD 50 45ABCD 50 45 90.0%90.0% FreeShare 100 90FreeShare 100 90 90.0%90.0% All Others 200 175All Others 200 175 87.5%87.5% Totals: 350 310Totals: 350 310 88.5%88.5%
DOCLINE 4.0 DOCLINE 4.0 (Future…)(Future…)
Requests & Serial Holdings Requests & Serial Holdings – EfficiencyEfficiency
Time is money and libraries do not have enough of Time is money and libraries do not have enough of eithereither
– Ease of useEase of use– E-journalsE-journals
EmbargosEmbargos ePub ahead of printePub ahead of print Licensing restrictionsLicensing restrictions Diverging contentDiverging content
– Interoperability with 3Interoperability with 3rdrd party systems party systems
Pacific NW RegionPacific NW Region
152 DOCLINE participants in the 152 DOCLINE participants in the Pacific NWPacific NW
87% Fill Rate87% Fill Rate 89.5% Resource Libraries Fill Rate89.5% Resource Libraries Fill Rate 72% Serving the Public72% Serving the Public 64% Serving Unaffiliated Health 64% Serving Unaffiliated Health
ProfessionalsProfessionals
EFTS Participants in the PNREFTS Participants in the PNR
2002 – 052002 – 05 2003 – 242003 – 24 2004 – 342004 – 34 2005 – 372005 – 37 2006 – 48 2006 – 48 2007 – 522007 – 52 All NN/LM = 1201 participantsAll NN/LM = 1201 participants
https://efts.uchc.edu/efts/common/MembersDirectory.aspxhttps://efts.uchc.edu/efts/common/MembersDirectory.aspx
nnlm.gov/pnrnnlm.gov/pnr
Questions & AnswersQuestions & Answers