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Communication Manager 2.0 Software & Firmware Compatibility Matrix Version 1.0 – December 8, 2003 may be registered in certain jurisdictions. All trademarks identified by ® and ™ are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or trademarks are property of their respective owners. BDH Document Description WARNING: The links included in this document might not work with Netscape browsers. This document describes the latest software updates and firmware versions needed for the 2.0 release of Communication Manager software. The intent is for this document to be as complete and accurate as possible. However, due to the ever-changing nature of some of this information the document must be re-released as new information becomes available. For this reason, it is important to check for later versions of the document periodically. The changes between versions of the document are listed and can be used as a quick reference as to what has been updated since the previous version. For information on This document contains information pertaining to Communication Manager 2.0 only. However, the matrix portion of the document contains information pertaining to all releases (e.g., 1.1, 1.2, 1.3, 1.3.1, 2.0) of Communication

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Communication Manager 2.0 Software & Firmware Compatibility Matrix Version 1.0 – December 8, 2003

1

©2003 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All trademarks identified by ® and ™ are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or

trademarks are property of their respective owners.BDH

Document Description

WARNING: The links included in this document might not work with Netscape browsers.

This document describes the latest software updates and firmware versions needed for the 2.0 release of Communication Manager software.

The intent is for this document to be as complete and accurate as possible. However, due to the ever-changing nature of some of this information the document must be re-released as new information becomes available. For this reason, it is important to check for later versions of the document periodically. The changes between versions of the document are listed and can be used as a quick reference as to what has been updated since the previous version.

For information on

This document contains information pertaining to Communication Manager 2.0 only. However, the matrix portion of the document contains information pertaining to all releases (e.g., 1.1, 1.2, 1.3, 1.3.1, 2.0) of Communication Manager for completeness. For detailed information on 1.x releases of Communication Manager please refer to version 5.0 of the original document, which can be referenced in section Releases 1.1, 1.2, and 1.3 ofCommunication Manager of this document.

Version 1.0This version of the document is the initial version supporting release 2.0 of Communication Manager software.

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Communication Manager 2.0 Software & Firmware Compatibility Matrix Version 1.0 – December 8, 2003

Table of ContentsReleases 1.1, 1.2, and 1.3 of Communication Manager.......................................................................................4General Software / Firmware Compatibility Guidelines....................................................................................4

ISSUES SPECIFIC TO RELEASE 2.0......................................................................................................................... 5Product Correction Notices for 2.0................................................................................................................. 5New Installations for 2.0................................................................................................................................ 5Upgrades to Communication Manager 2.0.....................................................................................................5Software Updates (super-patches) for Communication Manager 2.0...............................................................6Media Module 711 Firmware and Hardware Dependencies for 2.0................................................................6Media Gateway Firmware, LSP Software, and Primary Server Software Compatibility for 2.0.......................7Gateway/Server Compatibility Matrix............................................................................................................ 7IP Interface Circuit Pack Firmware Available on the Communication Manager 2.0 Software CD..................8Avaya Installation Wizard (AIW).................................................................................................................... 8

CIRCUIT PACK FIRMWARE COMPATIBILITY.......................................................................................................... 8TN799DP:...................................................................................................................................................... 8TN2302AP:.................................................................................................................................................... 8TN2312AP:.................................................................................................................................................... 9TN2501AP:.................................................................................................................................................... 9

MEDIA GATEWAY FIRMWARE COMPATIBILITY.....................................................................................................9G350 MG Software, G350 Embedded Web Application, G350 Analog, G700 MGP, MM312, MM710, MM711, MM712, MM714, MM720, MM722, MM760, P330, and P330 Device Manager:..............................9

ENDPOINT FIRMWARE COMPATIBILITY................................................................................................................. 92420 Digital Telephone:................................................................................................................................. 94630 IP Telephone:........................................................................................................................................ 94602/4602SW, 4606, 4612, 4620, and 4624 IP Telephones:..........................................................................10IP Softphone:............................................................................................................................................... 10Softconsole:.................................................................................................................................................. 10

SOFTWARE UPDATE (FORMERLY SUPER-PATCH) COMPATIBILITY.........................................................................10Software Updates for all releases:................................................................................................................ 10Communication Manager 1.3:...................................................................................................................... 10Communication Manager 1.3.1:................................................................................................................... 10Communication Manager 2.0:...................................................................................................................... 10

INTEGRATED MANAGEMENT.............................................................................................................................. 11Avaya Site Administration (ASA):.................................................................................................................11MultiSite Administration (MSA):.................................................................................................................. 11Fault and Performance Manager (FPM):.....................................................................................................11Proxy Agent (PA):........................................................................................................................................ 11Voice Announcement Manager (VAM):........................................................................................................11Avaya Directory Enabled Management:.......................................................................................................11

REGISTERING FOR AUTOMATIC E-MAIL NOTIFICATION OF SOFTWARE & FIRMWARE UPDATES............................11How to Register............................................................................................................................................ 11How to Subscribe for Product Correction Notice (PCN) Notifications..........................................................11How to Subscribe for Specific Product Update Notifications........................................................................12How to Remove Subscriptions....................................................................................................................... 12

Software/Firmware Compatibility Matrix........................................................................................................ 12S8100 MEDIA SERVER.................................................................................................................................. 13S8300 MEDIA SERVER & G350/G700 MEDIA GATEWAYS.......................................................................13G350 MEDIA GATEWAY SPECIFIC FW......................................................................................................14S8500, S8700, & HP PROLIANT MEDIA SERVERS.....................................................................................14

2

©2003 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All trademarks identified by ® and ™ are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or

trademarks are property of their respective owners.BDH

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Communication Manager 2.0 Software & Firmware Compatibility Matrix Version 1.0 – December 8, 2003

DEFINITY SERVER SI / CSI.......................................................................................................................... 15

3

©2003 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All trademarks identified by ® and ™ are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or

trademarks are property of their respective owners.BDH

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Communication Manager 2.0 Software & Firmware Compatibility Matrix Version 1.0 – December 8, 2003

Releases 1.1, 1.2, and 1.3 of Communication Manager For detailed information regarding compatibility of Communication Manager 1.1, 1.2, 1.3, and 1.3.1 releases refer to version 5.0 of the previous Compatibility Matrix, which can be found at the following link:http://support.avaya.com/japple/css/japple?temp.groupID=142804&temp.selectedFamily=152705&temp.selectedProduct=154937&temp.selectedBucket=127080&temp.feedbackState=askForFeedback&temp.documentID=152604&PAGE=avaya.css.DocList&temp.fileAttachmentID=43310

If the link above does not work, use the following navigation path:Enter http://support.avaya.com in a web browser.Click on Software & Firmware Downloads in the list of links on the leftClick on Communication Manager / DEFINITY® ServersClick on Firmware Downloads Click on Software / Firmware Compatibility Matrix

General Software / Firmware Compatibility Guidelines The G350 & G700 Media Gateway Media Modules and embedded P330 Ethernet switching system, various circuit packs, and several endpoints are designed to allow remote firmware upgrades once they’ve been installed in the field. Furthermore, the S8300, S8500, S8700, and HP ProLiant Media Servers allow Communication Manager software to be updated via downloadable software updates (formerly known as super-patches).

New versions of firmware for media modules, circuit packs, and endpoints continue to be developed and become available on the support web pages on an ongoing basis. New versions of firmware usually contain support for new functionality as well as fixes for known issues with previous firmware vintages. Therefore, it is desirable to update firmware as new vintages become available. However, it is not required, especially if the system is experiencing no problems on the current version of firmware and new functionality is not desired. Furthermore, there are firmware compatibility issues on Media Gateways. Reference the Media Gateway Firmware, LSPSoftware, and Primary Server Software Compatibility section for additional details.

Whenever updating vintages of firmware, it is extremely important to read the readme file associated with the firmware vintage. The readme files document any known caveats or issues with existing Communication Manager software loads. While the general rule is that the latest firmware is always backwards compatible with older Communication Manager software releases, there are sometimes exceptions, and these exceptions, when known, are documented in the readme files. There are known backward compatibility exceptions where Media Gateways and LSPs are concerned. Reference the Media Gateway Firmware, LSP Software, and Primary ServerSoftware Compatibility section for additional details.

For the S8300 Media Server, the hard drive will be replicated with software and firmware from the factory. Be aware that the Communication Manager software and firmware contained on the S8300 hard drive might be out-of-date. During initial installation of the S8300, the server software and gateway firmware should be checked and verified using the Software/Firmware Compatibility Matrix section contained in this document.

Additionally, for the S8300, S8500, S8700, and HP ProLiant Media Servers the latest software update (formerly known as super-patch) should be applied. For additional information see the Software Update (formerly super-patch) Compatibility section contained in this document.

4

©2003 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All trademarks identified by ® and ™ are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or

trademarks are property of their respective owners.BDH

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Communication Manager 2.0 Software & Firmware Compatibility Matrix Version 1.0 – December 8, 2003

Issues Specific to release 2.0

Product Correction Notices for 2.0

For Communication Manager 2.0, new vintages of firmware are handled via Product Correction Notices (PCN). Product Correction Notices contain important information about the software update and allow for automated notification via e-mail when new vintages of firmware become available. See section Registering For AutomaticE-mail Notification of Software & Firmware Updates for instructions on how to register for automatic e-mail notifications of new Product Correction Notices.

New Installations for 2.0

From December 8th 2003 until February 2004 the upgrade/installation/migration documentation that initially ships with the media servers is out-of-date. Starting in February, the documentation shipping with the servers will be up-to-date. Therefore, prior to February 2004 the up-to-date documentation will be on support.avaya.com and should be used/referenced at the following navigation path:Enter http://support.avaya.com in a web browser.Click on Product DocumentationClick on Communication Systems in the list of links on the leftClick on 2.0 under the media server of choice (e.g., S8700 Media Server) under the Media Gateways and Media

Servers heading Select the appropriate document (e.g., Installing the Avaya S8700 Media Server with Avaya G600 Media Gateway)

For Communication Manager 2.0, there is no software shipped on the hard disk drive for the S8500, S8700, and HP ProLiant Media Servers. The hard drive must be formatted and populated with software by using the software CD that ships with the Media Servers.

For Communication Manager 2.0, the S8300 Media Server still ships with Communication Manager on the hard disk drive. The Communication Manager software contained on the hard disk drive that is shipped with the S8300 media server might be out-of-date. During initial installation the software release should be checked and verified against the releases given below. If the software release on the hard drive does not match the release launched, the Communication Manager software CD-ROM should be used to upgrade the software during initial installation. Once the Communication Manager software is at the appropriate launched release, the latest software update should be applied.

Upgrades to Communication Manager 2.0

From December 8th 2003 until February 2004 the upgrade/installation/migration documentation that initially ships with the media servers is out-of-date. Starting in February, the documentation shipping with the servers will be up-to-date. Therefore, prior to February 2004 the up-to-date documentation will be on support.avaya.com and should be used/referenced at the following navigation path:Enter http://support.avaya.com in a web browser.Click on Product DocumentationClick on Communication Systems in the list of links on the leftClick on 2.0 under the media server of choice (e.g., S8700 Media Server) under the Media Gateways and Media

Servers heading Select the appropriate document (e.g., Installing the Avaya S8700 Media Server with Avaya G600 Media Gateway)

Because the hard drive is reformatted for upgrades to Communication Manager 2.0, a pre-upgrade software update must be applied to release 1.2 and 1.3 prior to upgrading to release 2.0 so that the server configuration settings can be backed up and restored. Communication Manager 1.3.1 does not require a pre-upgrade software update because the required fix is already in the launched load of software. Communication Manager 1.3 does require a

5

©2003 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All trademarks identified by ® and ™ are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or

trademarks are property of their respective owners.BDH

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Communication Manager 2.0 Software & Firmware Compatibility Matrix Version 1.0 – December 8, 2003

pre-upgrade software update unless software update (super-patch) 03.0.526.5-6111 is already applied, since it includes the required fix. For specific instructions on the correct procedures use the following documentation:Enter http://support.avaya.com in a web browser.Click on Product DocumentationClick on Communication Systems in the list of links on the leftClick on 2.0 under the media server of choice (e.g., S8700 Media Server) under the Media Gateways and Media

Servers heading Select the appropriate document (e.g., Linux Migration Job Aid, Upgrading the Software on an S8700 Media Server (CM2.0), etc.)

Software Updates (super-patches) for Communication Manager 2.0

For Communication Manager 2.0, Software Updates are handled via Product Correction Notices (PCN). Product Correction Notices contain important information about the software update and allow for automated notification via e-mail when new Software Updates become available. See section Registering For Automatic E-mailNotification of Software & Firmware Updates for instructions on how to register for automatic e-mail notification of new Product Correction Notices.

Prior to Communication Manager 2.0, the application of software updates is service disrupting. The application of software updates on Communication Manager 2.0 is call preserving unless noted otherwise in the PCN. This means that calls remain stable while a 2.0 software update is being applied. Additionally, new calls can be initiated and signaling on existing calls is processed while a 2.0 software update is being applied.

Please refer to section Software Update (formerly super-patch) Compatibility for additional information on software updates.

Media Module 711 Firmware and Hardware Dependencies for 2.0

There are currently 3 distinct Media Module 711 (MM711) firmware vintages for 3 distinct MM711 hardware vintage ranges. These distinct firmware vintage ranges are incompatible with any other MM711 hardware vintages than the ones for which they were intended.

Media Module 711 (MM711) hardware vintages 3 through 6 require firmware vintages lower than V19 (V17 currently preferred), and any vintages greater than V19 are not compatible. MM711 hardware vintage 7 requires firmware vintages greater than V20, but less than V57 (V21 currently preferred), and any other vintages are not compatible. MM711 hardware vintage 20 and above requires firmware vintages V57 and greater (V57 currently preferred), and any other vintages are not compatible.

Releases of AIW earlier than 1.3-8 do not accurately report the available version of firmware for an MM711 hardware vintage 7 media module.  Also, the installation of a hardware vintage 7 media module via AIW fails. The version of AIW that ships with Communication Manager 2.0 does not experience this issue, but if needed, version 1.3-8 or later of AIW can be downloaded from http://support.avaya.com/avayaiw/ to allow proper installation of hardware vintage 7 media modules.

The firmware filename structure for the MM711 has changed to show hardware designation since there is now a hardware dependency on the firmware. For example, the filename MM711h7v21.fdl denotes the hardware vintage via h7 and v21 maps to the firmware vintage.

Media Gateway Firmware, LSP Software, and Primary Server Software Compatibility for 2.0

The G350 Media Gateway will only function with a primary media server running Communication Manager 2.0.

6

©2003 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All trademarks identified by ® and ™ are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or

trademarks are property of their respective owners.BDH

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Communication Manager 2.0 Software & Firmware Compatibility Matrix Version 1.0 – December 8, 2003

Communication Manager 2.0 software and G700 media gateway firmware has been developed to function in mixed release (e.g., 1.3 and 2.0) configurations. However, this section specifies the specific configurations supported for release 2.0.

Gateway/Server Compatibility Matrix

Media Gateway & Media Server Compatibility Matrix

YES=CompatibleNO=Not

Compatible

Primary Media Server on 1.3

Software

Primary Media Server on 2.0

Software

LSP on 1.3 Software

LSP on 2.0 Software

1.3 Gateway Firmware

YES NO YES NO

2.0 Gateway Firmware

YES YES NO YES

LSP on 1.3 Software

YES NO

LSP on 2.0 Software

YES YES

A primary media server (e.g., S8300 or S8700) running Communication Manager 1.3 supports a G700 Media Gateway that is running the 2.0 version of gateway firmware and a hybrid configuration where one or more of the G700 Media Gateways in the configuration is running the 1.3 version of gateway firmware and one or more is running the 2.0 version of gateway firmware. A primary media server running Communication Manager 1.3 supports a configuration that consists of LSPs running a combination of Communication Manager 1.3 and 2.0.

A primary media server running Communication Manager 2.0 only supports media gateways and LSPs running 2.0 firmware and 2.0 Communication Manager software respectively.

A G700 Media Gateway running version 1.3 gateway firmware (MGP) supports Media Modules running version 2.0 firmware and a hybrid configuration that consists of Media Modules running a combination of 1.3 and 2.0 firmware (MM).

A G700 Media Gateway running version 2.0 gateway firmware (MGP) shall support Media Modules running version 1.3 and a hybrid configuration that consists of any combination of Media Modules running 1.3 and 2.0 version firmware (MM).

A LSP running Communication Manager 1.3 supports (controls) G700 Media Gateways that are also running the 1.3 version of gateway firmware only. Likewise, a LSP running Communication Manager 2.0 supports G700 Media Gateways running the 2.0 version of gateway firmware only.

Note: The order of upgrading a distributed configuration with a primary server, media gateways, and LSPs changed from Communication Manager 1.3 to 2.0. Please be aware of the following revised upgrade sequence:

1. G700 Media Gateways (MGP and Media Modules). The order in which the Media Gateway (MGP) and Media Modules (MM) are upgraded does not matter.

7

©2003 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All trademarks identified by ® and ™ are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or

trademarks are property of their respective owners.BDH

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Communication Manager 2.0 Software & Firmware Compatibility Matrix Version 1.0 – December 8, 2003

2. LSPs3. Primary Media Servers

This means that if a LSP is to be upgraded to a 2.0 version of CM software, all G700 Media Gateways that are supported by that LSP must be running a 2.0 version of media gateway firmware.

This means that before a primary server is upgraded to a 2.0 version of CM software, all media gateways, media gateway media modules, and LSPs in the configuration must be upgraded to 2.0 before an upgrade of the primary server is attempted.

IP Interface Circuit Pack Firmware Available on the Communication Manager 2.0 Software CD

The latest IP Interface circuit pack firmware available at the time Communication Manager 2.0 launched is now obtainable on the Communication Manager 2.0 software CD that ships with the media server. This includes firmware for the following IP Interface circuit packs: TN799DP TN2302AP for hardware vintages 3 and 11 TN2312AP and BP TN2501AP

Avaya Installation Wizard (AIW)

The Avaya Installation Wizard (AIW) is recommended for all new media server installations involving Communication Manager 2.0. AIW should be updated to the latest version on the support web pages to properly support Communication Manager 2.0:http://support.avaya.com/avayaiw/

Circuit Pack Firmware Compatibility

For firmware downloadable (programmable) circuit packs, the latest firmware available for the circuit pack should be used regardless of the release of Communication Manager software being used. However, it is not necessary to update firmware that is working well and the customer is happy with, unless there is a compelling reason to do so.

Whenever firmware is updated, the readme file should be checked for specific Communication Manager compatibility issues. Avaya’s support web site should be checked for the latest firmware available for a given circuit pack. The latest IP Interface circuit pack firmware, readme files, and instructions for installing downloadable firmware are found at the links given below:

TN799DP:http://support.avaya.com/japple/css/japple?temp.groupID=142804&temp.selectedFamily=129044&temp.selectedProduct=142868&temp.selectedBucket=127080&temp.feedbackState=askForFeedback&temp.documentID=145513&PAGE=avaya.css.CSSLvl1Detail&executeTransaction=avaya.css.UsageUpdate

TN2302AP:http://support.avaya.com/japple/css/japple?temp.groupID=142804&temp.selectedFamily=129044&temp.selectedProduct=142868&temp.selectedBucket=127080&temp.feedbackState=askForFeedback&temp.documentID=145455&PAGE=avaya.css.CSSLvl1Detail&executeTransaction=avaya.css.UsageUpdate

TN2312AP:http://support.avaya.com/japple/css/japple?temp.groupID=142804&temp.selectedFamily=129044&temp.selectedProduct=142868&temp.selectedBucket=127080&temp.feedbackState=askForFeedback&temp.documentID=145470&PAGE=avaya.css.CSSLvl1Detail&executeTransaction=avaya.css.UsageUpdate

8

©2003 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All trademarks identified by ® and ™ are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or

trademarks are property of their respective owners.BDH

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Communication Manager 2.0 Software & Firmware Compatibility Matrix Version 1.0 – December 8, 2003

TN2501AP:http://support.avaya.com/japple/css/japple?temp.groupID=142804&temp.selectedFamily=129044&temp.selectedProduct=142868&temp.selectedBucket=127080&temp.feedbackState=askForFeedback&temp.documentID=145465&PAGE=avaya.css.CSSLvl1Detail&executeTransaction=avaya.css.UsageUpdate

Media Gateway Firmware Compatibility

For firmware downloadable Media Gateway Media Modules, the Software/Firmware Compatibility Matrix contained in this document lists the firmware that was available for the media module and gateway at the time a specific Communication Manager software release was launched. In most cases the latest media module and gateway firmware should work with older releases of Communication Manager software, but since very limited testing is done with previous Communication Manager software releases this cannot be guaranteed. Therefore, it is safest to use the Software/Firmware Compatibility Matrix contained in this document to determine the appropriate firmware for a specific Communication Manager software release.

Whenever firmware is updated, the readme file should be checked for specific Communication Manager compatibility issues. Avaya’s support web site should be checked for the latest firmware available for a given media module. Be aware that the firmware on the CD-ROM might be out of date and should be updated during installation. The latest G350 & G700 Media Gateway firmware, readme files, and instructions for installing media gateway firmware are found at the link given below:

G350 MG Software, G350 Embedded Web Application, G350 Analog, G700 MGP, MM312, MM710, MM711, MM712, MM714, MM720, MM722, MM760, P330, and P330 Device Manager:http://support.avaya.com/japple/css/japple?temp.groupID=142804&temp.selectedFamily=129044&temp.selectedProduct=142866&temp.selectedBucket=127080&temp.feedbackState=askForFeedback&temp.documentID=145453&PAGE=avaya.css.CSSLvl1Detail&executeTransaction=avaya.css.UsageUpdate

Endpoint Firmware Compatibility

For firmware downloadable endpoints, the latest firmware available for the specific endpoint should be used regardless of the release of Communication Manager software being used. However, it is not necessary or desirable to update firmware that is working well and the customer is happy with, unless the Communication Manager software is upgraded. Whenever firmware is updated, the readme file should be checked for specific Communication Manager compatibility issues. Avaya’s support web site should be checked for the latest firmware available for a given endpoint. The latest endpoint firmware is found at the links given below:

2420 Digital Telephone: http://support.avaya.com/japple/css/japple?PAGE=avaya.css.DocList&temp.groupID=142804&temp.selectedFamily=141020&temp.selectedProduct=142841&temp.selectedBucket=108025

4630 IP Telephone:http://support.avaya.com/japple/css/japple?temp.groupID=142804&temp.selectedFamily=141020&temp.selectedProduct=142843&temp.selectedBucket=108025&temp.feedbackState=askForFeedback&temp.documentID=148845&PAGE=avaya.css.CSSLvl1Detail&executeTransaction=avaya.css.UsageUpdate()

4602/4602SW, 4606, 4612, 4620, and 4624 IP Telephones:http://support.avaya.com/japple/css/japple?temp.groupID=142804&temp.selectedFamily=141020&temp.selectedProduct=142843&temp.selectedBucket=108025&temp.feedbackState=askForFeedback&temp.documentID=153696&PAGE=avaya.css.CSSLvl1Detail&executeTransaction=avaya.css.UsageUpdate( )

9

©2003 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All trademarks identified by ® and ™ are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or

trademarks are property of their respective owners.BDH

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Communication Manager 2.0 Software & Firmware Compatibility Matrix Version 1.0 – December 8, 2003

IP Softphone:http://support.avaya.com/japple/css/japple?PAGE=avaya.css.DocList&temp.groupID=142804&temp.selectedFamily=141020&temp.selectedProduct=142888&temp.selectedBucket=108025

Softconsole:http://support.avaya.com/japple/css/japple?PAGE=avaya.css.DocList&temp.groupID=142804&temp.selectedFamily=141020&temp.selectedProduct=142891&temp.selectedBucket=108025

Software Update (formerly super-patch) Compatibility

Please refer to section Software Updates (super-patches) for Communication Manager 2.0 for details concerning software updates that are specific to Communication Manager 2.0.

For the S8300, S8500, S8700, and HP ProLiant Media Servers there are Communication Manager software updates available for specific software releases. These software updates contain fixes for known issues and should be applied during initial installation. Furthermore, if a software update becomes available for a given release after installation of a media server has been completed, the software update should be applied if it addresses specific problems being encountered on the media server. Software updates are release dependent so it is extremely important to be sure the software update you are applying is for the appropriate software release.

Be aware that a new software update might become available on the support.avaya.com web pages, so it is best to check the link directly below for the latest software updates for a specific Communication Manager software release:

Software Updates for all releases:http://support.avaya.com/japple/css/japple?PAGE=avaya.css.DocList&temp.groupID=142804&temp.selectedFamily=129044&temp.selectedProduct=142866&temp.selectedBucket=108025

Communication Manager 1.3:

The latest Communication Manager 1.3 (software release R011x.03.0.526.5 / SALT 318.5 launched May 2003 in the U.S.) software update is available at the following link: http://support.avaya.com/japple/css/japple?temp.groupID=142804&temp.selectedFamily=129044&temp.selectedProduct=142868&temp.selectedBucket=108025&temp.feedbackState=askForFeedback&temp.documentID=152745&PAGE=avaya.css.CSSLvl1Detail&executeTransaction=avaya.css.UsageUpdate()

Communication Manager 1.3.1:

The latest Communication Manager 1.3 (software release R011x.03.1.531.0 / SALT 323.0 launched May 2003 in the U.S.) software update is available at the following link: http://support.avaya.com/japple/css/japple?temp.groupID=142804&temp.selectedFamily=129044&temp.selectedProduct=142868&temp.selectedBucket=108025&temp.feedbackState=askForFeedback&temp.documentID=152745&PAGE=avaya.css.CSSLvl1Detail&executeTransaction=avaya.css.UsageUpdate(

Communication Manager 2.0:

The latest Communication Manager 2.0 (software release R012x.00.0.219.0 / Offer 219.0 launched December 8 th

2003 in the U.S.) software update is available at the following link: http://support.avaya.com/japple/css/japple?temp.groupID=142804&temp.selectedFamily=129044&temp.selectedProduct=142868&temp.selectedBucket=108025&temp.feedbackState=askForFeedback&temp.documentID=157671&PAGE=avaya.css.CSSLvl1Detail&executeTransaction=avaya.css.UsageUpdate()

10

©2003 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All trademarks identified by ® and ™ are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or

trademarks are property of their respective owners.BDH

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Communication Manager 2.0 Software & Firmware Compatibility Matrix Version 1.0 – December 8, 2003

Integrated Management

The Integrated Management applications that support Communication Manager 2.0 are also release 2.x (e.g., PA 2.x). The latest 2.x updates for Integrated Management applications can be accessed from the following links:

Avaya Site Administration (ASA):http://support.avaya.com/japple/css/japple?PAGE=avaya.css.DocList&temp.groupID=142804&temp.selectedFamily=139468&temp.selectedProduct=148923&temp.selectedBucket=108025

MultiSite Administration (MSA):http://support.avaya.com/japple/css/japple?PAGE=avaya.css.DocList&temp.groupID=142804&temp.selectedFamily=139468&temp.selectedProduct=148921&temp.selectedBucket=108025

Fault and Performance Manager (FPM):http://support.avaya.com/japple/css/japple?PAGE=avaya.css.DocList&temp.groupID=142804&temp.selectedFamily=139468&temp.selectedProduct=148919&temp.selectedBucket=108025

Proxy Agent (PA):http://support.avaya.com/japple/css/japple?PAGE=avaya.css.DocList&temp.groupID=142804&temp.selectedFamily=139468&temp.selectedProduct=148917&temp.selectedBucket=108025

Voice Announcement Manager (VAM):http://support.avaya.com/japple/css/japple?PAGE=avaya.css.DocList&temp.groupID=142804&temp.selectedFamily=139468&temp.selectedProduct=147117&temp.selectedBucket=108025

Avaya Directory Enabled Management:http://support.avaya.com/japple/css/japple?PAGE=avaya.css.ProductDetail&temp.groupID=142804&temp.selectedFamily=139468&temp.selectedProduct=148925

Registering For Automatic E-mail Notification of Software & Firmware Updates

How to Register

To register on support.avaya.com complete the following steps: In a web browser, enter the address http://support.avaya.com Click on Register Now under the Support Tools heading on the home page Click on Sign Me Up under the Registration heading Click on the word “here” in the following text: Click here to register as a new Avaya User. Click the I Accept button at the bottom of the TERMS OF USE text Fill in all of the required information on the Site Registration page and click the Register button. Click on “here” in the following text: The next step in the registration process will ask you to input the Login ID and password you just

created. This will help validate and complete your registration. Please click here to continue the registration process. Enter your login and password and click on the Log in button You are now logged in

How to Subscribe for Product Correction Notice (PCN) Notifications

To subscribe for PCN notifications after registering complete the following steps: You are already logged in because you just registered Click on My Subscriptions in the menu on the left portion of the page Click the circle next to the Add New Subscription text and click the Submit button Select Product Correction Notices (All Avaya Products): Known Issues & Solutions from the drop-down menu and click the Continue

> button

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©2003 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All trademarks identified by ® and ™ are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or

trademarks are property of their respective owners.BDH

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Communication Manager 2.0 Software & Firmware Compatibility Matrix Version 1.0 – December 8, 2003

Click the Add Document Categories button Click the Add box to select the PCN document category and click the Submit button You have now subscribed to receive notifications for new Product Correction Notifications

How to Subscribe for Specific Product Update Notifications

To subscribe for specific Product Update Notifications after subscribing for PCNs complete the following steps: You are already at the subscription page because you just subscribed for PCN notifications Click the Select Additional Products button Select the specific product that you are interested in from the drop-down menu (e.g., S8700 Media Server: Software & Firmware

Downloads) and click the Continue > button Click the Add Document Categories button Click the Add boxes next to the to document categories you are interested in (e.g., Firmware Downloads, Software Downloads, etc.) and

click the Submit button Continue doing this for all products you are interested in

How to Remove Subscriptions

To remove subscriptions after a period of time complete the following steps: In a web browser, enter the address http://support.avaya.com Click on My Subscriptions under the Support Tools heading on the home page Enter your login and password and click on the Log in button Click the circle next to the View Subscriptions text and click the Submit button Click the Delete boxes next to the to products and document categories you no longer wish to subscribe to and click the Remove button

Software/Firmware Compatibility Matrix The information presented in this matrix includes that latest software/firmware available at the time this document was published. Please check the support.avaya.com web pages referenced above for the very latest software/firmware available.

For Communication Manager 2.0, the circuit pack firmware available at the time of launch is listed. However, the link should always be checked to see if newer vintages of firmware are available.

Communication Manager 2.0 is not available on the DEFINITY Server R.

Caution: The Latest Software Update column in the matrix might not always be up-to-date. Therefore, it is better to use the link in the Software Updates for all releases: section and then click on the link for the release of interest to ensure the latest software update is being downloaded.

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©2003 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All trademarks identified by ® and ™ are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or

trademarks are property of their respective owners.BDH

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Communication Manager 2.0 Software & Firmware Compatibility Matrix Version 1.0 – December 8, 2003

Communication Manager Software / Firmware Compatibility Matrix

S8100 MEDIA SERVER

Software Release

Launched Load

TN799DP(C-LAN)

FW

TN2302AP (Prowler)

FW

TN2501AP (VAL)FW

Communication Manager 1.1

Not Available See TN799DP: Link See TN2302AP: Link See TN2501AP: Link

Communication Manager 1.1.2

Not Available See TN799DP: Link See TN2302AP: Link See TN2501AP: Link

Communication Manager 1.1.3

Not Available See TN799DP: Link See TN2302AP: Link See TN2501AP: Link

Communication Manager 1.2

R011c.02.0.110.4Offer S8100-MV1.2-110.4

See TN799DP: Link See TN2302AP: Link See TN2501AP: Link

Communication Manager 1.3

R011c.03.0.526.5 Offer S8100-CM1.3-526.5

See TN799DP: Link See TN2302AP: Link See TN2501AP: Link

Communication Manager 1.3.1

R011c.03.1.531.0Offer S8100-1.3.1-531.0

See TN799DP: Link See TN2302AP: Link See TN2501AP: Link

Communication Manager 2.0

R012c.00.0.219.0Offer S8100-2.0-

219.0

V10 or laterSee TN799DP: Link

HV3-6: V71HV11+: V72

See TN2302AP: Link

V7See TN2501AP: Link

S8300 MEDIA SERVER & G350/G700 MEDIA GATEWAYS

Software Release

Launched Load

Latest Software Update

MGPFW

MM710 FW

MM 711 FW

MM 712 FW

MM 720 FW

MM 760 FW

P330 FW DM

Communication Manager 1.1

R011x.01.0.060.4SALT 22.5

01.0.060.4-0016.tar.gz

V3 V3 V4 V2 N/A V3 3.9.0

Communication Manager 1.1.2

R011x.01.2.065.3SALT 205.5

01.2.065.3-0005.tar.gz

V5 V4 V5 V2 N/A V4 3.12.1

Communication Manager 1.1.3

R011x.01.3.065.5SALT 205.6

01.3.065.5-0001.tar.gz

V5 V4 V5 V2 N/A V4 3.12.1

Communication Manager 1.2

R011x.02.0.110.4SALT 213.4

02.0.110.4-5619.tar.gz

V8 V5 V12 V3 V1 V8 3.12.1

Communication Manager 1.3

R011x.03.0.526.5SALT 318.5

03.0.526.5-5767.tar.gz

V20.13 V8 V16 V5 V3 V11 3.12.1

Communication R011x.03.1.531.0 03.1.531.0- V20.17 V8 HV3-6: V16HV7: V21

V5 V3 V16 4.0.17

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©2003 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All trademarks identified by ® and ™ are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or

trademarks are property of their respective owners.BDH

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Communication Manager 2.0 Software & Firmware Compatibility Matrix Version 1.0 – December 8, 2003

Communication Manager Software / Firmware Compatibility MatrixManager 1.3.1 SALT 323.0 6108.tar.gzCommunication Manager 2.0

R012x.00.0.219.0Offer 219.0

00.0.219.0-6227.tar.gz

V21.20.1 V8 HV3-6: V17HV7: V21

HV20+:V57

V5 V4 V22 4.0.174.0.4

G350 MEDIA GATEWAY SPECIFIC FW

G350 Analog FW MM312 FW MM714 FW MM722 FW

V57 V1 V57 V2

S8500, S8700, & HP PROLIANT MEDIA SERVERS

Software Release

Launched Load

Latest Software Update

TN799DP(C-LAN)

FW

TN2302AP (Cruiser)

FW

TN2312AP (IPSI)

TN2312BP(IPSI-2)

FW

TN2501AP (VAL)

FW

Communication Manager 1.1

R011x.01.0.060.4 01.0.060.4-0016.tar.gz

See TN799DP:

Link

See TN2302AP:

Link

See TN2312AP:

Link

See TN2501AP:

LinkCommunication Manager 1.1.2

R011x.01.2.065.3 01.2.065.3-0005.tar.gz

See TN799DP:

Link

See TN2302AP:

Link

See TN2312AP:

Link

See TN2501AP:

LinkCommunication Manager 1.1.3

R011x.01.3.065.5 01.3.065.5-0001.tar.gz

See TN799DP:

Link

See TN2302AP:

Link

See TN2312AP:

Link

See TN2501AP:

LinkCommunication Manager 1.2

R011x.02.0.110.4 02.0.110.4-5619.tar.gz

See TN799DP:

Link

See TN2302AP:

Link

See TN2312AP:

Link

See TN2501AP:

LinkCommunication Manager 1.3

R011x.03.0.526.5 03.0.526.5-5767.tar.gz

See TN799DP:

Link

See TN2302AP:

Link

See TN2312AP:

Link

See TN2501AP:

LinkCommunication Manager 1.3.1

R011x.03.1.531.0 03.1.531.0-6108.tar.gz

See TN799DP:

Link

See TN2302AP:

Link

See TN2312AP:

Link

See TN2501AP:

LinkCommunication Manager 2.0

R012x.00.0.218.3 00.0.219.0-6227.tar.gz

V10 or later See

TN799DP: Link

HV3-6: V71HV11+: V72

See TN2302AP:

Link

AP: V6BP: V6

See TN2312AP:

Link

V7See

TN2501AP: Link

14

©2003 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All trademarks identified by ® and ™ are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or

trademarks are property of their respective owners.BDH

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Communication Manager 2.0 Software & Firmware Compatibility Matrix Version 1.0 – December 8, 2003

Communication Manager Software / Firmware Compatibility Matrix

DEFINITY SERVER SI / CSI

Software Release

Launched Load TN799DP(C-LAN)

FW

TN2302AP (Cruiser)

FW

TN2501AP(VAL)

FWCommunication Manager 1.1

R011r.01.0.60.4R011i.01.0.60.4

See TN799DP: Link See TN2302AP: Link See TN2501AP: Link

Communication Manager 1.1.2

R011r.01.2.65.3R011i.01.2.65.3

See TN799DP: Link See TN2302AP: Link See TN2501AP: Link

Communication Manager 1.1.3

R011r.01.3.65.4R011i.01.3.65.4

See TN799DP: Link See TN2302AP: Link See TN2501AP: Link

Communication Manager 1.2

R011r.02.0.110.4R011i.02.0.110.4

See TN799DP: Link See TN2302AP: Link See TN2501AP: Link

Communication Manager 1.3

R011r.03.0.526.5R011i.03.0.526.5

See TN799DP: Link See TN2302AP: Link See TN2501AP: Link

Communication Manager 1.3.1

R011r.03.1.531.0R011i.03.1.531.0

See TN799DP: Link See TN2302AP: Link See TN2501AP: Link

Communication Manager 2.0

Not Available for rR012i.00.0.218.3

V10 or later See TN799DP: Link

HV3-6: V71HV11+: V72

See TN2302AP: Link

V7See TN2501AP: Link

15

©2003 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and may be registered in certain jurisdictions. All trademarks identified by ® and ™ are registered trademarks or trademarks respectively, of Avaya Inc. All other registered trademarks or

trademarks are property of their respective owners.BDH