do we really observe?

9
Are our eyes OPEN Amit Jain India A Crash Course on Creativity Professor Tina Seelig, Stanford University

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As part of the course 'A Crash Course on Creativity' Interesting observations during regular purchases

TRANSCRIPT

Page 1: Do we really observe?

Are our eyes OPEN

Amit JainIndia

A Crash Course on CreativityProfessor Tina Seelig, Stanford University

Page 2: Do we really observe?

What is Creativity

Where is Gravity at Shops – Let’s Observe?G

ravi

ty

CREA

TIVI

TY

Creates

Page 3: Do we really observe?

The shopping ExperienceDepends on a lot

Singboar

d

Display

Information

AmbienceSalesperson

No Bad Mood

Page 4: Do we really observe?

Display

Never thought Display can have such impact

• Displays matter a lot– IDBI ATM lighting makes me think do I need to withdraw money– SBI I will only use if I need it and searching for ATM– One attracts and another, well we need to find

Page 5: Do we really observe?

Positioning What’s more tempting than chocolates and snacksPut them at the front, even passerby's would be attracted

Something to learn from small shopkeepers

Page 6: Do we really observe?

All matters is margin

• The first thing person should look at is my high margin produces – Front for home

based products, brands at the back

Been a regular visitor to this shop but never thought why this display- interesting shopkeeper

Page 7: Do we really observe?

Variety and Gravity

• Hmmm, lets have variety, does that also brings more customers– More choices leading

to more purchase

Page 8: Do we really observe?

Thanda Matlab CocaCola(Cool means CocaCola)

• All Indians know this tagline• So selling cold drinks , well the

brand matters

Page 9: Do we really observe?

So What?

• Well Shops have gravity hitting at our subconscious

• Keeping our eyes open will give us that insight

Businessman seems to be the biggest Behavioral Scientist,

They know the gravity for subconscious