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1 Welkom bij de ING workshop! Programma: 14:30 Optimaliseer uw financiële supply chain Gregory Cronie met behulp van SEPA Payments & Cash Mgt 15:00 Wat weet u van de FCS en SEPA? Caja Oudemans Corporate Clients 15:20 Pauze 15:45 Europese Incasso: de laatste ontwikkelingen Cecile Koops Payments & Cash Mgt 16:45 Wat weet u van de FSC en SEPA? Caja Oudemans 17:00 Q&A en afsluiting 17:30 Borrel

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Page 1: Do not put content in the Brand Signature area Do not put content in the Title Area above this guide 1 ING main colour palette 255 102 0 171 161 149 90

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Welkom bij de ING workshop!

• Programma:

• 14:30 Optimaliseer uw financiële supply chain Gregory Cronie

met behulp van SEPA                Payments & Cash Mgt

• 15:00 Wat weet u van de FCS en SEPA?                                         Caja Oudemans

Corporate Clients

• 15:20 Pauze

• 15:45 Europese Incasso: de laatste ontwikkelingen   Cecile Koops

Payments & Cash Mgt

• 16:45 Wat weet u van de FSC en SEPA?                                        Caja Oudemans

• 17:00 Q&A en afsluiting

• 17:30 Borrel  

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Optimise your financial supply chain...

…. unlock cash ….

… and improve your liquidity, transparency and processes

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Financial Supply ChainBuyer/Seller

• - The Financial Supply Chain is increasingly recognised as an area where offering significant potential for generating bottom-line improvements and creating competitive advantage can be realized.

• - The Financial Supply Chain refers to the end-to-end trade processes and information that drive a company’s cash, accounts, and working capital.

• - From a buyer’s perspective, this involves the full purchase-to-payment process.

• - From the seller’s perspective, it is the order-to-cash cycle.

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Financial Supply ChainVisibility & Control

Integrated approach to provide better visibility and control

• Overall cash-related processes:

- Better predictability of cash flow (operational cash generation)

- Reduction of working capital (DII inventory days, DSO, DPO)

- Reduction of operating expenses

- End-to-end integration of financial processes

• (Sharing information, use of data, improve processes)

• It demands an efficient control and continuous improvement of

• financial processes to unlock your cash and use it efficiently.

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Financial Supply ChainAreas of improvements

Potential improvements in the financial supply chain:

•Cost and error associated with manual creation and reconciliation of documents

•Lack of transparency in inventory and cash positions when goods are in the supply chain

•Disputes arising from inaccurate or missing data on invoices

•Solutions based on a fragmented approach that do not address the complete end-to-end processes of the trade cycle.

•Time required to create, transfer and process paper documentation

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Changing environment…….

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And many challenges

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Also in cash management

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ING’s Financial Supply Chain approach

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ING has focus on two key client processes

• In general the following sub-processes can be distinguished, at most corporates, in the Order-to-Cash cycle and the Procurement-to-Pay cycle.

Order-to-CashOrder-to-Cash

Sales and Quote Management Credit Risk Management Order Processing Invoicing Collections Management Dispute and Discount

Management Collection Initiation Cash Management

Sales and Quote Management Credit Risk Management Order Processing Invoicing Collections Management Dispute and Discount

Management Collection Initiation Cash Management

Purchase-to-PayPurchase-to-Pay

Procurement Planning and Budgeting

Selecting and Contracting Originating Requirements and

ordering Tracking, Receipting and

Evaluating Invoice Processing Dispute Management Payment Initiation Cash Management

Procurement Planning and Budgeting

Selecting and Contracting Originating Requirements and

ordering Tracking, Receipting and

Evaluating Invoice Processing Dispute Management Payment Initiation Cash Management

Strategy Policy People Organisation Process Technology Metrics Information

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Use Sepa to improve your FSCOrder-to-Cash Process

Sales and Quote

Management

Credit and Risk

Management

Order Processin

gInvoicing

Collections Managemen

t

Dispute and Discount

Management

Collection Inititation/Ca

sh Management

Sub processes Sub processes Sub processes Sub processes Sub processes Sub processes Sub processes

Quote processContract strategyCustomer ProfitabilityFinancing and Payment Methods

Customer portfolio risk assessmentCredit Limit ManagementPre and post order credit assessmentFinancial monitoring

Order EntryContract AdministrationCustomer ServiceOrder Fulfilment

Billing triggers and ProductionDeductions ManagementSelf BillingBill Calculation and Verification

Cash TargetsProactive CallsDunning ActivityLitigation

Dispute IdentificationDispute ResolutionCredit Note ProcessingRoot Cause Eradication

Ledger ReconciliationAccount ReconciliationCash PostingUnallocated Cash

•Pay and collect in same way in most European countries

• Use of XML: bank independent standard format for all countries

• Maximum processing/through put time for payments and collections

• Improved reconciliation leads to higher STP ratio

• end-to-end availability of payment information through total payment chain

• original amount is credited without deduction of costs