diversity today- a global world dr. penny wilkins
TRANSCRIPT
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Diversity Today- A Global World
Dr. Penny Wilkins
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Week 8 Agenda
Check In
Review Unit 7- teams
Unit 8 Overview
Our Global World
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Checking In!
How did Unit 4 Go?
How are you Feeling about the course?
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Unit 7 Review: Why Groups Sometimes Fail:
Ineffective communication
Lack of effective chartering, visioning, and goal setting
Lack of clarity about roles
Inability to keep morale and momentum high
Decrease in productivity
Lack of trust
As a manager, what is your role in increasing the likelihood that your team will be successful?
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Unit 7 Review: Different Types of Organizational Teams
• Transitional Teams - work groups composed of multinational members whose activities span multiple countries
• Virtual Teams - teams that are physically dispersed and communicate electronically more than face-to-face
• Traditional Work Groups - groups that have no managerial responsibilities
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Unit 7 Review: Different Types of Organizational Teams, cont’d.
• Quality Circles - voluntary groups of people drawn from various production teams who make suggestions about quality
• Semiautonomous Work Groups - groups that make decisions about managing and carrying out major production activities but get outside support for quality control and maintenance
• Autonomous Work Groups - groups that control decisions about and execution of a complete range of tasks
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• Self-Designing Teams - Teams with the responsibilities of autonomous work groups, plus control over hiring, firing, and deciding what tasks members perform
• Self-Managed Teams - Autonomous work groups in which workers are trained to do all or most of the jobs in a unit, have no immediate supervisor, and make decisions previously made by first-line supervisors
Unit 7 Review: Different Types of Organizational Teams, cont’d.
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Any questions ?
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Week 8
Ethics, Social Responsibility, & Diversity
Readings
Discussion
Assignment
Unit Review
Remember, Unit Closes Tuesday Night!
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Globalization
Become a Buzz Word
Impacts Multiple LevelsBig Business
Small Business
Individuals
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What is Globalization?
How do you Define Globalization?
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Globalization IS
Term Used to Describe: Increase in Connectedness & Dependance of Various Locations on each other.
Includes
Economics, Society and Culture, Politics, and even Technology.
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Blocks to Globalization
Americans Tend to Parochialism.Any Ideas?
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Parochialism
Robbins & Coulter (2005) describe this as when people….
do not recognize other ways of living and working (p.79).
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Organizational Parochialism Problems
Organizations get ‘Stuck in the Mud’
Organizations Think ‘Our was is THE way’
Organizations become Reactionary
Organizations Fall Behind
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Lower Level Parochialism Problems
Divisions
Departments
Managers
Individual WorkersExamples Anyone?
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Other Views= Problems
Ethnocentric Attitude: A belief that 'my' country is the best and does things the best.
Polycentric Attitude: Managers in a host country know the best way to do thingsGeocentric: a world-oriented view using the best way to get things done (Robbins & Coulter, 2005, p.80).
What is best?
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Global Business
Increased & Changed Competition
Changed the Workforce
More People Going Abroad
Marketing of Goods & Services
Technology Needs & Changes
Blurred Lines of Acceptable Ethics!
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Global Business
HR IssuesInternational Training
Transfers to other Nations
Family Assistance
Diverse EmployeesHow to Get
How to Motivate
How to Train
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Global Managers
Understand & Support Diversity
Understand Cultural Differences
Understand International Laws
Be Able to Nurture a Diverse Workforce
Uphold Strong Leadership
Provide Ongoing Support & Education
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Going Global
What Kinds of Companies Go Global?
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Global Business
International Companies: Do Business with One Other Country
Multinational Company: Do Business with Multiple Nations
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Global Business= Two Main Areas
Exporter- one that send good to other countries.
Examples?
Importer-one that buys goods from outside countries.
Examples?
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Why Go Global?
Why do Companies Go Global?
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Why Global
Expand Sales= New Markets
Cut Costs = Cheaper Labor
Cheaper Land
Cheaper Resources.
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Areas to Consider
Four Main Areas Economic Environment.
Political Environment.
Sociocultural Environment.
Technological Environment.
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Economic Environment?
What Does It Include?
What are the ethical & social responsibility concerns?
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Economic Environment
Different monetary exchange rates
Different levels of economic development
Different economic systems.
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Political & Legal Environment
What Does It Include?
What are the ethical & social responsibility concerns?
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Political & Legal Environment
Operate under various Constraints in different countries. Tariffs are one of the biggest constraints. (Taxes charged for Goods. Both the importing company and exporting company pay a tariff.) Sales Quotas on Certain Goods.Laws Differ
Written codes of Conduct BribesLiberal Approaches
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Sociocultural Environment
This Includes?
What are the ethical & social responsibility concerns?
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Sociocultural Environment
The way power is used
The way women and men are treated
The way some countries use team work and others individual work
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Technological Environment
What Does This Include?
What are the ethical & social responsibility concerns?
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Technological Environment
Technology Has Increased Communication.
Expectation for More
High Speed Required.
Some Countries Technologically Challenged others are Advanced.
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Globalization
Feeds our Diverse Workplaces
Blurs Lines of Ethics & Social Responsibility
Promotes Growth, Change, Innovation….exciting!!
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