Diversity at Work: Fact and Friction

P. Quake Pletcher, May 2013

04/18/2023 Confidential Information of Quake LLC 1

Facts and Friction

+What is diversity these days?+How is diversity best applied?+When does diversity not work well?+What tool helps manage diverse teams?

04/18/2023 Confidential Information of Quake LLC 2

Diversity re-examined

Traditional demography diminishing as proxy for diversity.

04/18/2023 Confidential Information of Quake LLC 3

Race, gender, ethnicity no longer tell us much about what people contribute… if it ever did

Who is more alike and what does their classification suggest about their work?

Diversity mis-applied

Simple tasks benefit from homogeneity

04/18/2023 Confidential Information of Quake LLC 4

Homogeneity can facilitate execution when solutions don’t require innovation, but what kind of homogeneity still might matter

When a team is formed to execute a simpler task agenda, diversity doesn’t help

Diversity innovating

Complex task teams benefit from diversity

04/18/2023 Confidential Information of Quake LLC 5

Diversity can facilitate innovation sparked from different sources connecting

Complex tasks benefit from specialized capabilities rubbing against each other

Diversity fulfilled

Diversity value is fulfilled when self and others align on perceived capability

04/18/2023 Confidential Information of Quake LLC 6

Diversity misaligned is diversity wasted, and likely to be counter-productive

Self-awareness is critical, as is demonstration

Diversity performing

Diversity of style on teams can lead to breakdowns or growth

04/18/2023 Confidential Information of Quake LLC 7

Diversity of styles means that feedback can be dangerous if mishandled, even transforming positive feedback delivered into negative feedback consumed

High-performing teams have 6:1 positive to negative feedback ratios

Diversity managed

Diversity managed well is not a compliance issue exclusively, it’s a business imperative

04/18/2023 Confidential Information of Quake LLC 8

In a world where innovation and execution by people drives value, management can’t afford to misuse and misunderstand diversity

New diversity accounts for respective styles and strengths appropriately connected

04/18/2023 Confidential Information of Quake LLC 9

Diversity enabled

Innate Intention

Users have access through the peeqMe mobile app

peeqMe focuses on the natural preferences/strengths for individuals

Users can give and get input at the point of experience for review later with mentors, advisors, faculty, management.

peeqMe permits users to upload institutional behaviors/competencies, and values.

Enterprise systems do an excellent job of capturing “What” people did, but struggle to capture “How” people accomplish their work objectives.

peeqMe allows users to identify behaviors and values they intend to display.

peeqMe provides a simple profile based on the most popular assessments

Over $2B per year is spent on leadership, behavior, and personality assessments

04/18/2023 Confidential Information of Quake LLC

PeeqMe’s Smart App

Successful, Diverse Teams• Promote Innovation, Avoid

Storms‘Read the Room’ with Group views of assessed strengths, style.

Social Recognition/Collaboration• Better Team, No SilosTeammates ‘catch each other doing good,’ use talent smarter

Engage Gen Y• Open, Connected, Me-

focusedMobile app, networked and individualized

Signup at www.peeqme.me

10

Join PeeqMe at peeqMe's beta sign-up page