divecert - namaka subsea2 introduction divecert is a certification, asset management and planned...
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DiveCertCertification • PMS • Asset Management
WWW.DIVECERT.COM
USER MANUALVERSION 3.7
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Table of Contents Introduction ........................................................................................................................................................................................................ 2
Install & Activation .............................................................................................................................................................................................. 3
Installation – Microsoft Windows ................................................................................................................................................................. 3
Installation ‐ Apple OSX ................................................................................................................................................................................ 5
Activation ..................................................................................................................................................................................................... 5
Getting Around ................................................................................................................................................................................................... 7
DC Admin ...................................................................................................................................................................................................... 7
Licence .................................................................................................................................................................................................... 7
Users ....................................................................................................................................................................................................... 7
System Structure ..................................................................................................................................................................................... 9
Systems ................................................................................................................................................................................................... 9
Logos & Stamps ..................................................................................................................................................................................... 10
Maintenance ......................................................................................................................................................................................... 10
Database ............................................................................................................................................................................................... 10
DiveCert ...................................................................................................................................................................................................... 11
New Tasks ............................................................................................................................................................................................. 12
All Tasks ................................................................................................................................................................................................ 13
Assets .................................................................................................................................................................................................... 14
Global Assets ......................................................................................................................................................................................... 15
Asset Tree ............................................................................................................................................................................................. 16
Setting up a new Database ............................................................................................................................................................................... 17
System Administration ............................................................................................................................................................................... 17
User Administration ................................................................................................................................................................................... 19
Assets ................................................................................................................................................................................................................ 20
Importing Assets ............................................................................................................................................................................................... 21
Tasks ................................................................................................................................................................................................................. 22
Importing Tasks ................................................................................................................................................................................................ 24
Printing Work Orders ........................................................................................................................................................................................ 25
Renewing a Task ............................................................................................................................................................................................... 27
Importing & Exporting Systems ........................................................................................................................................................................ 29
Transferring Assets ........................................................................................................................................................................................... 31
Producing a Certification Pack & DESIGN .......................................................................................................................................................... 32
Mapping a new Task ......................................................................................................................................................................................... 35
Backing Up & Restoring a Backup ..................................................................................................................................................................... 36
Backing up .................................................................................................................................................................................................. 36
Restoring a Backup ..................................................................................................................................................................................... 36
System Requirements ....................................................................................................................................................................................... 38
Training ............................................................................................................................................................................................................. 39
Data Population .......................................................................................................................................................................................... 39
FAQ & Technical Support .................................................................................................................................................................................. 40
Certificates wont Print ................................................................................................................................................................................ 40
Assets wont Transfer .................................................................................................................................................................................. 40
I can’t access DiveCert and keep getting the following error message ....................................................................................................... 41
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Introduction DiveCert is a certification, asset management and planned maintenance software system, specifically designed for the
diving industry. With over 700 certification & maintenance templates included, DiveCert has been designed around global
diving standards, allowing you to certify and maintain equipment the correct way!
Many diving contractors find it difficult to control their maintenance and certification, often misplacing certificates,
completing certificates incorrectly and losing track of when diving equipment is due to be re‐certified and maintained. This
can then cause issues during dive system audits, where non‐conformities may be issued against the diving contractor,
delaying diving operations and the client project.
DiveCert has been developed to eradicate these issues while assisting compliance with IMCA guidelines, all from one easy
to use software portal.
These requirements are based on the following diving guidance documents:
IMCA D018 ‐ Code of practice for the initial and periodic examination, testing and certification of diving plant and
equipment
IMCA D023 ‐ DESIGN for surface orientated (air) diving systems
IMCA D024 ‐ DESIGN for saturation (bell) diving systems
IMCA D037 ‐ DESIGN for surface supplied mixed diving systems
IMCA D040 ‐ DESIGN for mobile/portable surface supplied systems
DiveCert can also be adapted to include additional (non‐diving) equipment or alternative guidance documents.
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Install & Activation The DiveCert installer can be downloaded direct from the website using the following link and by selecting the required
installer.
www.divecert.com/download.php
Once the installer has downloaded, run and follow the instructions.
Please note that the installer does not include the database files, these need to be installed by a member of the
DiveCert support team. Please contact [email protected] for further information once installation is
complete.
Installation – Microsoft Windows 1. Double click on ‘DiveCert.exe’ from the download location.
2. A warning box will appear. Please click ‘Yes’ to continue.
3. DiveCert installation wizard will now appear, click ‘Next’ to continue:
4. You will now be prompted with the DiveCert License Agreement. Please read and accept to continue.
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5. The following screen will appear for installation destination:
6. Leave this screen set to the default of C:\ and click ‘Next’.
7. You will be prompted with the additional tasks screen:
8. If the ‘Create desktop icon’ is not ticked by default, please tick this box, as shown above, and click ‘Next’.
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9. Once the installation is completed, click ‘Finish’.
The first step of the installation is complete, you should now be ready for the next step of activation.
Installation ‐ Apple OSX A manual installation can be performed by a member of the DiveCert support team. If you require an OSX system
installation, please contact [email protected].
Activation 1. Open ‘DC Admin’ by double clicking the desktop shortcut icon.
2. The database selection window will open, select ‘Local Database’ and click ‘Continue’.
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3. At this stage you will be prompted for a licence key. This can be obtained by sending the ‘Computer Specific ID’ to
4. You will be sent a unique licence key via email to activate the software. Enter this into the ‘Serial Code’ field and click
‘Verify’ to activate.
Please note that licence keys will only be sent to official email addresses for companies who have a licence
agreement with Namaka Subsea Ltd.
Please note that all licence keys must be installed under the local database within DC Admin, this is also where
the specific computer ID must be taken from when requesting a license key to be issued.
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Getting Around
DC Admin Now you will take a more in depth look at the DC Admin application, this part of the software is used to configure the
database. You will look at each section individually to give you a better understanding of its purpose and how to set them
up correctly.
Licence
This is where you activate the software as detailed in paragraph ‘Installation & Activation’.
Users
1. When you click on the ‘Users’ tab, you will notice that the screen is locked and requires a password to unlock, this
can be done by using the following password:
namaka123subsea456
2. Once you have unlocked this screen you can go ahead and create a user. Click on ‘Add New User’ at the bottom
right hand corner of the screen.
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3. You can now begin creating a DiveCert user and assign the required rights to the system as seen below. Enter the
following information:
Name
Password
Position
Signature
A signature template for this is available for download from www.divecert.com/download.php. You will also need to
assign the required users rights:
Access – gives users the ability to login.
Admin – gives the user full access to the system; this allows a user to view all certificates created and change the
date of any new certificates.
Read Only – sets the user privileges to read only, meaning they cannot make any changes. This is mainly used for
third party individuals who wish to review or view certificates or maintenance history, e.g. a dive system auditor.
System Asset Admin – allows users to control assets associated with that system, this includes creating,
transferring and printing asset lists.
Global Asset Admin – allows users to control assets associated with all systems within the database, this includes
creating, modifying, transferring and printing asset lists.
Import/export – DiveCert systems can be imported or exported from different databases, this allows users to
carry out these operations.
Please note that these rights need to be applied for each individual system created.
4. When you have completed setting up a user account click ‘Add’ then just repeat the process for any additional
users as required.
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System Structure
Click on ‘System Structure’ and you will see the lock screen, use the following password to unlock:
dive123cert456
This section allows users to create custom tasks. For further information please refer to the Training section.
Systems
This section allows you to control your systems. Systems will normally be a dive spread, workshop or project.
From here you can set up the required systems, you will notice that there is a system already in place called default. You
can either create a new system or amend the default one to suit your needs.
1. In this example you will amend the existing default system, to do this double click on the default system and you
will be prompted with the following screen.
2. The first thing you need to do is give your system a name, this is done by highlighting the ‘System Name’ and
retyping.
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3. There are four main document types available by default which are as follows:
Air/Nitrox
Mixed Gas
Mobile/Portable
Saturation
4. To link a document type to your system simply choose one and click on the left pointing arrow. To remove a
document type just reverse this process by clicking on the right pointing arrow (see previous figure).
You also have an option to make the document read only, so that no amendments can be made, if required.
5. Once you have made the selection and set up the required document click ‘Done’ to close this window.
Please note that custom documents can also be created and added to the system, for further information
please refer to the Training section.
Logos & Stamps
This section allows you to add a company stamp and a header/footer to created certificates, these will be printed on any
documentation produced by DiveCert.
1. Click on ‘Logo/Stamp’ and you will see the lock screen, use the following password to unlock:
dive123cert456
2. When you click ‘Browse’ under any of the headers you will be taken to your local directories on your workstation
where you can browse for the required file to be added. DiveCert supports the following file formats only, at a
resolution of 300dpi:
Jpeg
png
Maintenance
This section is for the DiveCert support team ONLY, to allow them to carry out system maintenance when required. Users
will not be given access to this section.
Database
This section is used for managing your databases, allowing you to map databases to different locations. Please refer to
‘Setting up a New Database’ for further information.
Please note that multiple users can access the same database simultaneously, however, only one user can
make changes to a system at any given time. Any other user trying to access that same system will have read
only permission.
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DiveCert Now you will look at the DiveCert application.
1. Click on the DiveCert icon which has been added to your desktop, once the software has loaded the following
screen will be shown. Here you will be required to type in your user name and password then select which
system you wish to work with.
System – Drop‐down menu will allow you to select the system you wish to access.
Name – Type in your user name here (This section is case sensitive)
Password – Type in your password (This section is case sensitive)
2. Now you have logged into the system, you will be prompted with the main DiveCert screen, as seen below. This
screen has been organised into 4 main tabs ‘New Tasks’, ‘All Tasks’, ‘Assets’ and ‘Asset Tree’.
Some user interfaces may have an additional tab called ‘Global Assets’ if they have been given permission on
setup.
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New Tasks
This is where you can access all the ‘Task Templates’ as well as review and print ‘All Live Certificates’. These can be printed
off individually or as part of a complete system. Now let’s look at the rest of the sections on this screen to familiarise
yourself with them.
System Type ‐ The ‘System Type’ drop down on the screen allows you to select between ‘Air/Nitrox’, ‘Saturation’, ‘Mixed
Gas’ or ‘Mobile/Portable’ depending how the system is set up.
Equipment ‐ The ‘Equipment’ drop down on the panel allows you to select between different equipment found on diving
systems, depending on what ‘System Type’ has been selected.
Item ‐ The ‘Item’ drop down on the panel allows you to select between different items of equipment, depending on what
‘Equipment’ has been selected.
Task Templates ‐ This section of the panel displays the different task templates available, once selected it takes you to the
task selection panel of the software.
All Live Certificates ‐ This section of the panel displays the current system live certificates, date completed and renewal
dates. This section is for reviewing live certificates, whether it’s for retiring or just viewing certificates. There are a few
more option available by clicking the ‘Actions…’ button:
Print ‐ Allows you to print out a single selected certificate.
Print All – Allows you to print all currently archived certificates.
Retire – Will retire any selected certificates from the system, which can still be viewed at any time.
View – Allows you to view any selected certificate.
CSV report – This will produce a CSV file with detailed information of all certificates and assets.
Import Tasks – Allows you to import a group of tasks (for further information please refer to Training).
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All Tasks
This section allows you to view all created tasks, see the dates they were created and renewal dates for each task. Other
options are also available here, like the ability to view, retire and print work orders.
System Type ‐ The ‘System Type’ drop down on the panel allows you to select between ‘Air/Nitrox’, ‘Saturation’, ‘Mixed
Gas’ or ‘Mobile/Portable’ depending how the system is set up.
Equipment ‐ The ‘Equipment’ drop down on the panel allows you to select between different equipment found on diving
systems, depending on what ‘System Type’ has been selected.
Item ‐ The ‘Item’ drop down on the panel allows you to select between different items of equipment, depending on what
‘Equipment’ has been selected.
Based on the selections that have been made, all the certificates/maintenance schedules will show as well as any
attachments associated. These can be viewed or printed as required. Actions can also be selected here as required and the
options are the same as previous New Tasks tab.
Tasks Nearing Renewal ‐ This section shows all tasks that are within 1 month of expiry, the periodicity is pre‐determined to
give the user advanced notice of task/work order renewal dates.
Tasks Past Renewal ‐ This section shows all tasks/work orders that are past their renewal dates, the periodicity is pre‐
determined to give the user advanced notice of task/work order renewal dates.
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Assets
The asset panel shows all assets for the system that you have logged into. All users will have access to this panel but
without ‘system asset admin’ rights you will not be able to transfer, add or delete assets. The screen will show the asset
register, asset transfer history and any certification transfer history.
Asset Register ‐ The asset register shows all the system asset ID’s and descriptions, filtering the system assets can be
achieved easily by using the Asset ID filter if required.
Asset Transfer History ‐ When transferring an asset, a full log is provided to ensure all assets are tracked between system
location or between multiple systems. This will identify the asset location as well as dates when transferred. These can be
filter as above.
Task Transfer History ‐ When transferring a task, a full log is provided to ensure all tasks are tracked between system
location or between multiple systems. This will identify the task locations as well as dates when transferred. These can
again be filtered as required.
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Global Assets
The global asset panel shows all assets for all available systems within the company database. Only users with ‘Global
Asset rights’ will have access, or be able to view, this panel. The panel shows asset register, asset transfer history and task
transfer history. On this panel many different actions can be carried out like the Assets panel all of which are accessible
from the ‘Actions’ drop‐down menu on the right of the panel.
Global Asset Register ‐ This panel shows all system asset ID’s and descriptions within the company database, filtering the
system assets for ease of location can be done by using the ‘Asset ID Filter’ function.
Asset Transfer History ‐ When transferring an asset, a full log is provided to ensure all assets are tracked between system
location or between multiple systems. This will identify the asset locations as well as the dates transferred, these can be
filtered for ease of searching.
Task Transfer History ‐ When transferring a task, a full log is provided to ensure all tasks are tracked between system
location or between multiple systems. This will identify the task locations as well as the dates transferred, again these can
be filtered for ease of searching.
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Asset Tree
The Asset Tree tab allows you to see the structure between Parent & Child assets. Creating a relationship between assets
will allow full transfer of an asset structure between systems/project including all associated documentation, with the click
of a button.
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Setting up a new Database
System Administration You should now have a reasonable understanding of what each part of the software does and what each part is for, you will
now look at setting up the software from the beginning following installation and activation.
The first thing you are required to do is set up your database location, this can be done in two ways, firstly, by default, the
database is set up to run from your local machine or from the C:\ drive, but this can be changed to run from a server
location. If this is a requirement, please follow these instructions to make sure that the software performs correctly.
1. Open up DiveCert Admin
2. Select local database
3. Now click on ‘File’ in top left corner of screen
4. Select ‘Open Data Folder’ or alternatively hit Ctrl+0
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5. Click on the up arrow to go up one folder level to the current one, you should now see the DM folder
6. Copy this folder and paste to the location you want to run the database from
7. Now go back to DiveCert Admin again, select local database, this is important as it contains your license details
8. Unlock the database panel using pass word dive123cert456
9. Click on the + button at the bottom right of the screen, this will create a new untitled database
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10. Double click on this database and name your database accordingly
11. Now click ‘Browse’ and navigate to the location, that you placed the DM folder you copied, and open the
database folder within this folder then select the ‘db.rsd’ file.
12. You also have an option here to set this as the default database if required or leave this unticked if you require
multiple databases.
User Administration Now you will be required to setup user access to the database you have created, please refer to Users as a reminder on
how to do this.
Please note that any previous users that have been set up cannot be removed from DiveCert. This is because, if
a user has created tasks and signed any certificates, removing the user would remove all this data also. For this
reason, former users can only be deactivated.
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Assets Assets can be created manually or by importing from an Excel spreadsheet template. Now, you will look at creating these
manually.
1. First thing you need to do is open up DiveCert and select your required database
2. Select the ‘Asset’ tab
3. Click on the ‘Action’ drop‐down list on the right‐hand side of the panel and select ‘New Asset’, the following
screen will be presented.
4. Now complete all the blank fields with the relevant information, once populated click ‘Save’, the asset will now
appear in the asset register section.
5. Simply repeat this process for any additional assets to be added
6. Assets can also be copied if you have more than one asset of the same type.
7. To copy an asset, select ‘Copy Asset’ then you can amend any required information.
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Importing Assets Assets can also now be imported into DiveCert via an Excel template sheet, these are available on request by contacting
On the template sheet at the top you will notice various columns with specific headers:
This process is simple, all that you are required to do is complete each column accordingly, filling in the relevant info in each
one.
Please note that it is very important that you match the system name EXACTLY as it appears in DiveCert, failure
to do this will result in the import being unsuccessful as the system will not be recognised when the importing
process begins.
Once you have completed population of the template save it to a location of your choosing and login to DiveCert, selecting
the required system that you wish to import these assets in to.
Go to the ‘Assets’ tab and from the ‘Actions’ drop‐down menu, choose ‘Import Assets’, depending on the amount of assets
that have to be imported will depend on how long this process will take. If no error messages appear then the system will
be importing in the background. Once the import process has completed you will now see a list of assets appear in the
asset register.
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Tasks DiveCert comes pre‐populated with over 700 task templates to get you started, however you can also create custom tasks
when and if required. Now you will cover the steps required to create a task from the pre‐populated templates provided.
1. Open DiveCert and login
2. The first view you will be presented with is the ‘New Tasks’ screen at the top of this screen you will see three
drop‐down menus ‘System Type’, ‘Equipment’, ‘Item’
3. Select the relevant task required in this example it’s the default ‘Air/Nitrox’, ‘General Safety’ and ‘UPS’
4. You will see there are two options available here which are ‘Electrical Visual Examination & Tests 6m’ or
‘Electrical Visual Examination & Tests Changeable Periodicity’, these options change depending on which
selections are made
5. Double click on the first option ’Electrical Visual Examination & Tests 6m’
6. The following screen will appear, you will notice the red cross at the top
7. Click the ‘Complete New Task’ button to bring up the following screen.
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8. Here you will see the Asset ID box is greyed out
9. Click on the arrow and your asset list previously created will be here, all you need to do is select the required
asset and most of the fields will auto populate with the relevant information.
10. Once you have completed all the information click ‘Save’, now you have the option to attach any relevant
documentation by clicking the ‘Add’ button if required
Please note, with regards to attachments, there are some restrictions that must be adhered to. Attention
must be paid to character length; your files can not exceed 30 characters in length. If they do, they may fail to
attach to the relevant tasks.
11. Now you can click the ‘Close’ button on the bottom right hand corner and be taken back to the new tasks screen.
You should now notice in the All Live Certificate section your newly created task is listed and the system will
show how many live certificates you have available.
By clicking on any of your live certificates, basic information will appear at the bottom of the screen showing system type,
equipment type and item type as previously selected. Once selected you can carry out various actions via the drop‐down
menu on the right of the screen.
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Importing Tasks Just like assets, tasks can also now be imported into DiveCert via an excel spreadsheet, again to get a blank template please
contact [email protected] and one of the team will send it to you.
Below you will see an example of how the template should be populated prior to importing into DiveCert. As with the asset
template fill in each column and row accordingly then save this file to a safe location.
Now you can once again go back to DiveCert and login.
1. Open the ‘New Task’ panel
2. Click the ‘Actions’ button on the bottom right hand corner
3. Select ‘Import Tasks’ from the drop‐down menu
4. Now tasks should have been imported into DiveCert for you to work with.
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Printing Work Orders DiveCert allows you to print out a hard copy of work orders to carry out planned maintenance if required. This process in
DiveCert is straight forward and you will now be taken through the steps required to complete this.
1. Open up DiveCert
2. Select the ‘All Tasks’ panel as per below
3. On this panel, any tasks nearing renewal will be shown in the middle section and will show amber in colour, any
tasks that have past their expiry will show red in the bottom section as shown in example above.
4. The process for either section is carried out in the same way which you will now look at.
5. Select the task that you wish to create a work order for from either section.
6. Click the ‘Action’ drop‐down menu.
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7. Select ‘Print Work Order’
8. Once you have printed your work order it will look like the example shown below
9. You will notice on the example above that the certificate contains information for planned maintenance shown in
blue. This information can be populated automatically with data taken from the PMS spread sheet shown below:
Please note that the PMS automation part of the software, as shown above, is sold separately and does not
come as standard with DiveCert.
10. The Work Order can now be given out for maintenance to be completed.
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Renewing a Task After a work order has been completed and all relevant work carried out on equipment, you are now ready to renew the
relevant task. This process again is very straight forward in DiveCert, you will now cover the steps required on how this is
done:
1. Open up DiveCert
2. Open the ‘All Tasks’ panel
3. Select your required Task to be renewed
4. Select the ‘Action’ drop‐down menu
5. Choose ‘Renew’ from menu
6. You will be prompted with the following two options, either to include any attached documents or delete as
appropriate. If you are unsure which attachments are relevant, you also have the ability here to view them if
required.
7. Once you have made your required selection click ‘Continue’
8. You will now be taken to the following screen as shown below:
9. Most of the fields here will be auto populated for you so all you are required to do is run through updating any
necessary fields.
10. Once you have checked all the data is correct click ‘Save’.
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11. You will now be taken to the following screen where again you can add any attachments as required
12. You will notice that the previous version is still there, however, it has been greyed out to show that it’s no longer
active, this version can still be viewed. You also still have the ability to print any details from older versions, if
required.
13. Once you have added any required attachments click ‘Archive Certificate’ and your renewal is now complete.
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Importing & Exporting Systems Any systems created within DiveCert can be exported and imported when and if required. You will now look at this in more
detail.
1. Login to DiveCert
2. Go to file and select ‘Export System’ or alternatively hit Ctrl + E
3. The following screen will appear, all you are required to do here is create or select a folder to place the export
into.
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4. Once you have exported the system you will be prompted by the following choice:
Please note that that we highly recommend choosing yes to this option, however it is down to user jurisdiction
to manage this as required.
5. When a system is imported back into DiveCert it will overwrite any existing data that has been created with the
imported version.
6. To import a system, click on ‘Import System’ from the file menu
7. Browse to the location that your export file has been saved
8. Navigate to the DM folder and highlight
9. Click ‘Select Folder’
10. The selected folder will now be imported into DiveCert
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Transferring Assets With DiveCert it is possible to transfer assets between systems within the same database, to carry out this operation:
1. login to DiveCert and
2. go to the ‘Assets’ panel.
3. Select the asset you wish to transfer from the asset register, click on the ‘Actions’ menu
4. Select ‘Transfer Asset’
5. The following screen will now be visible:
Here you can see all the children Assets that are associated with the selected asset and which system the asset is linked to.
Now select the system you wish the asset to be transferred to using the drop‐down list on the left‐hand side of the panel
and click the ‘Transfer’ button.
Please note that some assets may have to be transferred between systems within the database manually. For
instance, if a Fire Fighting asset is moved from Dive Control to another part of the dive system then you must
use the ‘Old Transfer…’ method.
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Producing a Certification Pack & DESIGN This section only applies to those who have the DiveDESIGN module add‐on, for DiveCert, installed. You will cover how to
set this up and how to use it. During this example, D023 will be used but the process is the same for any other standard.
The files we need to look at are stored in the following location C:\DiveCert\documents. This folder will contain the
following documents:
Please note if you don’t have the PMS module add‐on you will not see the ‘pms.xlsx file within the documents
folder above.
So, the first thing you’ll need to do is rename your ‘do23.xlsx’ document to match your system this is done as follows:
1. Right click on the file names ‘do023.xlsx’
2. Select the ‘Rename’ option
3. Replace the text with the name of your system. Our example is as follows:
The system name in this example has been called ADS‐001 (Air Diving System) followed by a space, then a dash, another
space, then do23.
1. Now you have your system set up you can go over to DiveCert and login.
2. To run DESIGN all you need to do is go to file in top left‐hand corner and select ‘Run DiveDESIGN’. On doing this
you will be prompted with the following choice:
3. This option will allow you to copy over all the linked certificates attached to the system. Please note that if you
select yes to this question it will take longer to run the report than selecting no.
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4. Once you have selected the option you require you will be asked where you want the report to be saved. Once
you have chosen your location click ‘Export’.
5. Depending on the option chosen earlier, on whether to include attachments or not, this next part varies slightly.
If, for example, you chose not to copy linked certificates the following status bar will appear:
6. If you chose to include them this bar may not appear, but the system will still be carrying out your request in the
background so please give the software time to respond.
7. Once complete you will see the following pop‐up:
8. Once you click ok, the folder containing the report will automatically open to allow you to review it and will look
like this:
9. The ‘links’ folder contains all the attachments from the system you have just run the report on and you also have
the report itself.
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Now it’s time to look at the report in more detail and how to navigate it.
The index page, as shown above, gives you a general overview of the all your assets. As you can see this has been broken
down into individual sections of DESIGN from ‘General Safety’ through to ‘HP Air & Gas Storage’, here at a glance you can
see which equipment requires recertification and the total number of assets in each section.
Along the bottom of the report you will also notice that you can navigate through each individual section by using the green
arrows on the bottom left hand corner.
For this example, you will concentrate on Dive Control only, but this process is the same for all other sections. By selecting
the ‘Dive Control’ tab you will see the following headers as seen below, this is then broken down into the individual
equipment categories to be found within Dive Control based on the DESIGN document you are working from, for example,
General Safety being Section 1 then Communications and so on based on D023.
ITEM: Section number of DESIGN relating to the relevant equipment found within each category
DESCRIPTION: Relates to various parts of a diving system under each section, e.g. General Safety etc.
REQUIREMENT: This is what needs to be carried out to comply with DESIGN guidance
NEED: This is an indicator of the level of importance
REMARKS: This section holds a hyperlink to the Certificates created within DiveCert
CERT ISSUED: Shows date Certificate was issued
RENEWAL DATE: Shows the renewal date for current certificate
INDEX: This is a hyperlink that will return you to the main index page
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Mapping a new Task The mappings document is a very important file within the documents folder. This document informs the system what
information to collate from DiveCert and place in to the live DESIGN document.
Mappings on this document can be customised to suit individual needs, for further information please refer to the Training
section.
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Backing Up & Restoring a Backup
Backing up Backing up the DiveCert software and database is an important part of daily use, it is recommended that you get into the
habit of doing this regularly, ideally on a per use basis. It is understood, however, each user has different needs and will get
a backup schedule to suit.
Each time you exit DiveCert, the system will prompt you as a reminder to back up the system. All you are required to do to
carry out a backup is open and close DiveCert then choose yes to the question then choose a location for DiveCert to save
the files to. The system will automatically name the folder ‘backup’ followed by the date the backup was taken, these can
be renamed if required.
Restoring a Backup Restoring a backup is a very easy process to follow, you will now cover the steps required to perform this action. Before
restoring a previous back up, please make sure that you have a backup of your current database.
1. Login to DiveCert
2. Choose ‘Open Data Folder’ or alternatively press Ctrl + O
3. Keep this location open and close DiveCert now
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4. Go up one folder level by clicking the up arrow next to the folder icon at the top left of screen till you see the DM
folder.
5. Rename this folder DM1 for now until you know that the backup has been successful.
6. Unzip your backup folder and navigate through the folders until you reach the DM folder once again. Below is an
example of the path:
7. Copy this folder and paste it to the same location of your previously renamed DM1 folder.
8. Login to DiveCert and you should have your back up restored to this version.
Please note anything done in the system after this back‐up was taken will be lost and must be input again
9. After checking that your back up has been successful you can now delete the DM1 folder as it is no longer
required.
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System Requirements Operating system requirements for DiveCert:
Windows 7 – Only if the latest Microsoft updates have been applied
Windows 8
Windows Server 2008 R2
Windows Server 2012 & 2012 R2
Mac OS X 10.6+
Minimum system requirements for DiveCert:
Processor: Intel Pentium 1.8 GHz or faster
Memory: 2GB of RAM
Hard disk free space (for installation): 30MB
Database recommended free space: 2GB
Recommended system requirements for DiveCert:
Processor: Intel Pentium 2.2 GHz or faster
Memory: 4GB of RAM
Hard disk free space (for installation): 30MB
Database recommended free space: 2GB
Data Information:
Database Type: SQLite
Server Requirements: None
Please note: DiveCert uses an SQLite database which is not implemented as a separate process that a client
program running another process accesses, rather it is part of DiveCert. Therefore, there is no requirement for
any additional server software.
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Training DiveCert courses are available to individuals who wish to enhance their skills, or to companies who wish to train a pool of
technicians. A basic familiarisation course (1 day) is available or alternatively bespoke courses, covering all aspects from
installation to custom template development, can be requested.
Data Population Our trained technicians or agents can assist with the data population of your DiveCert database. This can include:
Population of all assets.
Population of all associated certificates.
Population of all equipment task lists.
Population of all class related requirements additional templates.
For further information please contact [email protected].
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FAQ & Technical Support As part of the DiveCert licence agreement, all clients are entitled to technical support. This includes:
Telephone Support
Online Remote Support
Software Updates
D.E.S.I.G.N. Documentation Updates
For further information please contact [email protected].
Certificates wont Print This is a very common issue within DiveCert and is usually caused by using multiple printers to print out data and
sometimes the software just gets congested with information. To solve this problem all you require to do is click file then
‘Reset printer’ while in DiveCert as shown:
Assets wont Transfer This problem is usually caused when you transfer assets between different system types e.g. Air, Sat etc. To solve this issue,
you are required to use the old transfer method. While on the Asset panel choose the asset you wish to transfer and click
on the ‘Actions’ dropdown menu and select ‘Transfer Asset’. On this screen click on the ‘Old Transfer’ button and
complete the information accordingly, once complete click ‘Transfer’.
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I can’t access DiveCert and keep getting the following error message
This issue is very easy to resolve and is usually caused when the system is not shut down correctly. When you login to
DiveCert it creates a ‘LOCKFILE’, so if the system is not closed correctly this LOCKFILE still exists and is not removed,
therefore, the next time you attempt to login you can’t as the software thinks you are already logged in.
To remove this restriction, navigate to the following location by typing the below file path, replacing “Joe Bloggs” with your
own user name:
C:\Users\Joe Bloggs\AppData\Roaming\DiveCert\DM\database
Once in this folder you should see the following files, as shown below, all you need to do now is select the ‘LOCKFILE’ and
delete it. Now you can log back into DiveCert and continue normal use.