Project ReportJune-July 2010Non Performing Assets AtState Bank of Patiala (Bhadaur)In Partial fulfillment for award of Degree of Master of Business Administration (MBA) of Punjab Technical University, JalandharBy Parneet Kaur Roll No. 95202239175 Mr.P.JagdeshSubmitted To -: Mr.Pardeep KumarDept. manager of SBOP Bhadour &Lecturer & Class- In- chargeMr.Pardeep KumarAssist. Manager of SBOP Bhadaur0CERTIFICATEThis is to certify that Miss. Parneet Kaur has done the Major Research Project entitled NonPerforming Assets under my supervision for the degree of Master of Business Administration.The work done by her is a sole effort and has not been submitted as or its part for any otherdegree.Mr. Pardeep Kumar(Lecturer & Class-In-Charge)Arayabhatta Institute of Management(Barnala)1Certificate by Bank2DECLARATIONI, PARNEET KAUR here-by declare that the project report upon Non Performing Assets forthe fulfillment of the requirement of my course from PTU is an original work of mine and thedata provided in the study is authentic, to the best of my knowledge.This study has not been submitted to any other Institution or University for award of any otherdegree.HOWEVER, I ACCEPT THE SOLE RESPONSIBILITY OF ANYPOSSIBLE ERROR OR OMISSIONParneet KaurRoll.No.952022391753 It is a matter of Great Pleasure for me in submitting the project report on Non PerformingAssets For the fulfillment of the requirement of my course from PTU, Jalandhar. I am thankful to and owe a deep dept gratitude to all those who have helped me inpreparing this report. Words seem to be inadequate to express my sincere thanks to Mr. PardeepKumar for his valuable guidance, constructive criticism, untiring efforts and immenseencouragement during the entire course of the study due to which my efforts have beenrewarded. I would also like to thank Mr. Ajaib Singh (Branch Manger), Mr. P.Jagdesh,(Dept. Manager), Mr. Pardeep Mittal, (Assist. Manager), who gave me an opportunity to learnthe recurring acknowledgement of what is working in our lives that can help us not only tosurvive but surmount ours difficulties. I am highly obliged to those who had helped me to procure primary data tocomplete my project. Also not to be forgotten all the Lecturers of MBA who contributed theirideas and suggestions. I express my sincere thanks to whole State Bank of Patiala (Bhadour, PB.) forgiving me all the facilities during my project and helping & guiding me during my wholeinternship period. I want to thank all who have supported me and gave their timely guidance. Lastbut not least I am very grateful to all those who helped me in one-way or the other way at everystage of my work.Parneet Kaur4PrefaceSummer training is a very important part of an MBA curriculum. It provides an optimisticiconography for Future existence through which students are able to see the real industrialenvironment which gives an opportunity to relate theory with practice. I undertook two monthstraining program at State Bank of Patiala (Bhadour) and worked on the project Non PerformingAssets. This report is the knowledge acquired by me during this period of training. NPAs are becoming very important topic for banks. Because it affects thefinancial position of any bank or any financial institution. So, as a finance student I have got thistopic to study and make my report. I have tried my best to make this report.5S.NO.1234ContentsExecutive SummaryChapter 1Chapter 2Chapter 3IntroductionIntroduction to BanksConcept Of NPAsAsset ClassificationNPA Identification NormsIncome recognition-PolicyProvisioning NormsPage No.89-1314-2122-305Chapter 4Impact of NPA upon BanksReasons for NPAsCauses for an A/C becoming NPAEarly symptoms of NPAsSale of NPA to other banks31-376Chapter 5Preventive Measurement for NPANAP Management practices in IndiaIndian Economy & NPAsMeasures Initiated by RBI forReduction of NPAsInternational Practices on NPAManagementDifficulties with NPAs38-546S.No.ContentsPage No.7891011Chapter 6Chapter 7Chapter 8Chapter 9Research operationsLiterature reviewResearch MethodologyAnalysis55-5859-6162-6465-7677-79Chapter 10 Objectives of NPA Management policy SolutionsChapter 11FindingsRecommendationsConclusion1280-8213Chapter 12Bibliography83-847EXECUTIVE SUMMARYNPAs have turned to be a major stumbling block affecting the profitability of Indian banksbefore 1992,banks did not disclose the bad debts sustained by them and provision made by themfearing that it may have an adverse. Owing to the low levels of profitability, banks owned fundshad to be strengthened by repeated infusion of additional capital by the government. Theintroduction of prudential norms strengthen the banks financial position and enhancetransparency is considered as a milestone measure in the financial sector reform. Theseprudential norms relate to income recognition, asset classification, provisioning for bad anddoubtful debts and capital adequacy. An Explorative & Descriptive study was adopted to achieve the objectives ofthe study, and the study was conducted in SBOP Bank Bhadour, Non Performing Assets . Thegeneral objective of the study was to analyze the NPA level in SBOP Bank. However the studywas conducted with the following specific objectives:-To analyze the NPA level of State Bank of Patiala.To study the recovery procedures of State Bank of Patiala.To examine how far the bank has been successful in reducing the NPA level.To suggest measures for efficient management of NPAs.The major limitation of the study was the paucity of time. Even then, maximum care has beentaken to arrive at appropriate conclusion. The method adopted for collection of data waspersonal interview with bank officials & Observations. It was also sourced from the secondarydata. After collecting data from the respective sources, analysis & interpretation of data has beenmade. On analyzing the data, the following findings were arrived at:-Net advances are an upward trend.Net NPAs are also increasingStaff productivity is increasing but is not reflected the recovery results.Based on the findings, logical conclusions are drawn, and further, suitable suggestions &recommendations are brought out. The entire project report is presented in the form of a reportusing chapter scheme, developed logically and sequentially from introduction to bibliography& references.8Introduction9IntroductionA strong banking sector is important for flourishing economy. One of the most important andmajor roles played by banking sector is that of lending business. It is generally encouragedbecause it has the effect of funds being transferred from the system to productive purposes,which also results into economic growth. As there are pros and cons of everything, the same iswith lending business that carries credit risk, which arises from the failure of borrower to fulfillits contractual obligations either during the course of a transaction or on a future obligation. Thefailure of the banking sector may have an adverse impact on other sectors. Non- performingassets are one of the major concerns for banks in India. NPAs reflect the performance of banks.A high level of NPAs suggests high probability of a large number of credit defaults that affectthe profitability and net-worth of banks and also erodes the value of the asset. The NPA growthinvolves the necessity of provisions, which reduces the overall profits and shareholders value.The issue of Non Performing Assets has been discussed at length for financial system all over theworld. The problem of NPAs is not only affecting the banks but also the whole economy. In facthigh level of NPAs in Indian banks is nothing but a reflection of the state of health of theindustry and trade. This project deals with understanding the concept of NPAs, its magnitude andmajor causes for an account becoming non-performing, projection of NPAs over next years inbanks and concluding remarks. The magnitude of NPAs have a direct impact on Banks profitabilitylegally they are not allowed to book income on such accounts and at the same time banks areforced to make provisions on such assets as per RBI guidelines The RBI has advised all StateCo-operative Banks as well as the Central Co-operative Banks in the country to adopt prudentialnorms from the year ending 31-03-1997. These have been amended a number of times since1997. As per their guidelines the meaning of NPAs, the norms regarding assets classificationand provisioning Its now very known that the banks and financial institutions in India face theproblem of amplification of non-performing assets (NPAs) and the issue is becoming more andmore unmanageable. In order to bring the situation under control, various steps have been taken.Among all other steps most important one was the introduction of Securitization andReconstruction of Financial Assets and Enforcement of Security Interest Act, 2002 byParliament, which was an important step towards elimination or reduction of NPAs. An asset is classified as non-performing asset (NPAs) if dues in theform of principal and interest are not paid by the borrower for a period of 180 days, Howeverwith effect from March 2004, default status would be given to a borrower if dues are not paid for90 days. If any advance or credit facility granted by bank to a borrower becomes non-performing, then the bank will have to treat all the advances/credit facilities granted to thatborrower as non-performing without having any regard to the fact that there may still existcertain advances / credit facilities having performing status. The NPA level of our banks is wayhigh than international standards. One cannot ignore the fact that a part of the reduction inNPAs is due to the writing off bad loans by banks. Indian banks should take care to ensure thatthey give loans to credit worthy customers. In this context the dictum prevention is alwaysbetter than cure acts as the golden rule to reduce NPAs.10Introduction of BankingBank A financial institution that is licensed to deal with money and its substitutes by acceptingtime and demand deposits, making loans, and investing in securities. The bank generates profitsfrom the difference in the interest rates charged and paid. The development of banking is an inevitable precondition for the healthy and rapiddevelopment of the national economic structure. Banking institutions have contributed much tothe development of the developed countries of the world. Today we cannot imagine the businessworld without banking institutions. Banking is as important as blood in the human body. Due tothe development of banking advances are increased and business activities developing so it isrightly said, " The development of banking is not only the root but also the result of thedevelopment of the business world." After independence, the Indian government also has taken aseries of steps to develop the banking sector. Due to considerable efforts of the government,today we have a number of banks such as Reserve Bank of India, State Bank of India,nationalized commercial banks, Industrial Banks and cooperative banks. Indian Banks contributea lot to the development of agriculture, and trade and industrial sectors. Even today the bankingsystem of India possess certain limitations, but one cannot doubt its important role in thedevelopment of the Indian economy.Early historyBanking in India originated in the last decades of the 18th century. The first banks were TheGeneral Bank of India which started in 1786, and the Bank of Hindustan, both of which are nowdefunct. The oldest bank in existence in India is the State Bank of India, which originated in theBank of Calcutta in June 1806, which almost immediately became the Bank of Bengal. This wasone of the three presidency banks, the other two being the Bank of Bombay and the Bank ofMadras, all three of which were established under charters from the British East India Company.For many years the Presidency banks acted as quasi-central banks, as did their successors. Thethree banks merged in 1921 to form the Imperial Bank of India, which, upon India'sindependence, became the State Bank of India.Banking in IndiaCurrently, India has 96 scheduled commercial banks (SCBs) - 27 public sector banks (that iswith the Government of India holding a stake), 31 private banks (these do not have governmentstake; they may be publicly listed and traded on stock exchanges) and 38 foreign banks. Theyhave a combined network of over 53,000 branches and 49,000 ATMs. According to a report byICRA Limited, a rating agency, the public sector banks hold over 75 percent of total assets of thebanking industry, with the private and foreign banks holding 18.2% and 6.5% respectively.11INDIAN BANKING SECTOR Banking in India has its origin as early as the Vedic period. It is believed that the transition frommoney lending to banking must have occurred even before Manu, the great Hindu Jurist, whohas devoted a section of his work to deposits and advances and laid down rules relating to ratesof interest. During the Mogul period, the indigenous bankers played a very important role inlending money and financing foreign trade and commerce. During the days of the East IndiaCompany, it was the turn of the agency houses to carry on the banking business. The GeneralBank of India was the first Joint Stock Bank to be established in the year 1786. The others whichfollowed were the Bank of Hindustan and the Bengal Bank. The Bank of Hindustan is reportedto have continued till 1906 while the other two failed in the meantime. In the first half of the 19thcentury the East India Company established three banks; the Bank of Bengal in 1809, the Bankof Bombay in 1840 and the Bank of Madras in 1843. These three banks also known asPresidency Banks were independent units and functioned well. These three banks wereamalgamated in 1920 and a new bank, the Imperial Bank of India was established on27thJanuary 1921. With the passing of the State Bank of India Act in 1955 the undertaking of theImperial Bank of India was taken over by the newly constituted State Bank of India. The ReserveBank which is the Central Bank was created in 1935 by passing Reserve Bank of India Act 1934.In the wake of the Swadeshi Movement, a number of banks with Indian management wereestablished in the country namely, Punjab National Bank Ltd, Bank of India Ltd, Canara BankLtd, Indian Bank Ltd, the Bank of Baroda Ltd, the Central Bank of India Ltd. On July 19, 1969,14 major banks of the country were nationalized and in 15th April 1980 six more commercialprivate sector banks were also taken over by the government.12Banking in IndiaStructure of the organized banking sector in India. Numbers of banks are in bracketsRBICentral bank and supreme monetary AuthorityScheduled BanksCommercial BanksCo-OperativesForeignBanks (40)RegionalRuralBanks(196))Urban co-operatives (52)State Co-Operatives (16)Public sectorBanks (27)Private SectorBanks (30)SBI and AssociateBanks (8)Other NationalBanks (19)13Introduction to BanksIndian Economy &NPAs14Company profile of SBIThe evolution of State Bank of India can be traced back to the first decade of the 19th century. Itbegan with the establishment of the Bank of Calcutta in Calcutta, on 2 June 1806. The bank wasredesigned as the Bank of Bengal, three years later, on 2 January 1809. It was the first ever joint-stock bank of the British India, established under the sponsorship of the Government of Bengal.Subsequently, the Bank of Bombay (established on 15 April 1840) and the Bank of Madras(established on 1 July 1843) followed the Bank of Bengal. These three banks dominated themodern banking scenario in India, until when they were amalgamated to form the Imperial Bankof India, on 27 January 1921.An important turning point in the history of State Bank of India is the launch of the first FiveYear Plan of independent India, in 1951. The Plan aimed at serving the Indian economy ingeneral and the rural sector of the country, in particular. Until the Plan, the commercial banks ofthe country, including the Imperial Bank of India, confined their services to the urban sector.Moreover, they were not equipped to respond to the growing needs of the economic revivaltaking shape in the rural areas of the country. Therefore, in order to serve the economy as awhole and rural sector in particular, the All India Rural Credit Survey Committee recommendedthe formation of a state-partnered and state-sponsored bank.The All India Rural Credit Survey Committee proposed the take over of the Imperial Bank ofIndia, and integrating with it, the former state-owned or state-associate banks. Subsequently, anAct was passed in the Parliament of India in May 1955. As a result, the State Bank of India (SBI)was established on 1 July 1955. This resulted in making the State Bank of India more powerful,because as much as a quarter of the resources of the Indian banking system were controlleddirectly by the State. Later on, the State Bank of India (Subsidiary Banks) Act was passed in1959. The Act enabled the State Bank of India to make the eight former State-associated banksas its subsidiaries.The State Bank of India emerged as a pacesetter, with its operations carried out by the 480offices comprising branches, sub offices and three Local Head Offices, inherited from theImperial Bank. Instead of serving as mere repositories of the community's savings and lending tocreditworthy parties, the State Bank of India catered to the needs of the customers, by bankingpurposefully. The bank served the heterogeneous financial needs of the planned economicdevelopment.BranchesThe corporate center of SBI is located in Mumbai. In order to cater to different functions, thereare several other establishments in and outside Mumbai, apart from the corporate center. Thebank boasts of having as many as 14 local head offices and 57 Zonal Offices, located at majorcities throughout India. It is recorded that SBI has about 10000 branches, well networked to caterto its customers throughout India.15ATM ServicesSBI provides easy access to money to its customers through more than 8500 ATMs in India. TheBank also facilitates the free transaction of money at the ATMs of State Bank Group, whichincludes the ATMs of State Bank of India as well as the Associate Banks State Bank ofBikaner & Jaipur, State Bank of Hyderabad, State Bank of Indore, etc. You may also transactmoney through SBI Commercial and International Bank Ltd by using the State Bank ATM-cum-Debit (Cash Plus) card.SubsidiariesThe State Bank Group includes a network of eight banking subsidiaries and several non-bankingsubsidiaries. Through the establishments, it offers various services including merchant bankingservices, fund management, factoring services, primary dealership in government securities,credit cards and insurance.The eight banking subsidiaries are:State Bank of Bikaner and Jaipur (SBBJ)State Bank of Hyderabad (SBH)State Bank of India (SBI)State Bank of Indore (SBIR)State Bank of Mysore (SBM)State Bank of Patiala (SBP)State Bank of Saurashtra (SBS)State Bank of Travancore (SBT)Products And ServicesPersonal BankingSBI Term Deposits SBI Loan For PensionersSBI Recurring Deposits Loan Against Mortgage Of PropertySBI Housing Loan Against Shares & DebenturesSBI Car Loan Rent Plus SchemeSBI Educational Loan Medi-Plus SchemeOther ServicesAgriculture/Rural BankingNRI ServicesATM ServicesDemat ServicesCorporate BankingInternet Banking16Mobile BankingInternational BankingSafe Deposit LockerRBIEFTE-PayE-RailSBI Vishwa Yatra Foreign Travel CardBroking ServicesGift Cheques17Company Profile of STATE BANK OF PATIALAAn Associate Bank of the State Bank of India, State Bank of Patiala (SBP) was established in1917 by Late His Highness Bhupinder Singh, the Maharaja of erstwhile Patiala state. SBP startedits operations from one branch called 'Chowk Fort', in Patiala. During the time of theestablishment, the state owned Bank was known as Patiala State Bank. It was set up for thepurpose of promoting the growth of agriculture, trade and industry. The operations of PatialaState Bank witnessed a drastic change, when Patiala and east Punjab States Union (PEPSU) wasformed in 1948. During that time, the Bank was reorganized and the Reserve Bank of India(RBI) controlled it.Patiala State Bank was renamed State Bank of Patiala on 1 April 1960, when it became a whollyowned undertaking of the Government of Punjab. On that day, SBP became a subsidiary of theState Bank of India (SBI). Since it was renamed, SBP has grown significantly in terms of its sizeand the volume of business. It is now one of the prominent Banks of India. Another milestone inthe history of SBP was the computerization of all its branches on 24 January 2003. With thisdevelopment, the Bank became India's first fully computerized Public Sector Bank.Branches And ATM ServicesThe business of State Bank of Patiala has grown manifold since its establishment. Recent recordssay that State Bank of Patiala is networked by its 830 service outlets. There are as many as 750branches of SBP, spread across the major cities of India, out of which, the majority of branchesare located in its home State, Haryana, Himachal Pradesh, Rajasthan, Jammu & Kashmir, Delhiand Chandigarh. The Bank provides easy access to money to its customers through its ATMsspread over 16 states of India.Products and ServicesE-Products (ATM card and International Card)Personal BankingAgriculture and Rural BankingNRI ServicesSME & Corporate BankingGovt. BusinessInternet Banking18Company Profile of Oriental Bank of Commerce Established on 19th Feb' 1943 in Lahore, Oriental Bank of Commerce (OBC) is one of thepublic sector banks in India. Its modest beginning is creditable to its founder Late Rai BahadurLala Sohan Lal, the first Chairman of the OBC. Within four years of coming into existence, thecountry partitioned, the Bank shifted its Registered Office from Lahore to Amritsar. The OrientalBank of Commerce was nationalized on 15th April 1980, and paved its way to count amongst thestrongest banks in India. The bank started its operations in Lahore, Pakistan. The founder of thebank was Rai Bahadur Lala Sohan Lal who was also the first chairman of the bank. OrientalBank has gone through a lot of upheavals but it managed to overcome those disruptions. Thetime period of 1970 to 1976 was the most difficult period in the history of Oriental Bank ofCommerce. The collective effort of the employees and the management played a key role behindthe banks recovery from that situation. This was a defining moment in the banks history. Oriental Bank of Commerce was nationalized in 1980. Currently, it is one of themost efficiently performing banks in India. The bank has made its mark in different areas whichincludes accomplishment of 100% CBS. Oriental Bank of Commerce is known for its minimumstaff expenditure against maximum productivity in the banking sector. At present, the Chairmanand Managing Director of OBC is Shri T.Y. Prabhu. The bank has 1,508 branches in all andmore than 1,000 ATMs. Total business of OBC has crossed Rs. 2 Lakh crores and the customerbase has surpassed 13.5 million.Products and services of Oriental Bank of CommerceGiven below is an all-inclusive list of products and services offered by Oriental Bank ofCommerce:Deposit Schemes1. OBC Aadhar2. ORIENTAL 5003. Basic Banking Account4. Flexi Fixed Deposit Scheme5. Current Accounts6. Saving Accounts7. Tax Saving Term Deposit8. Term Deposit9. Jeevan Sarathi for PH10. Variable Progressive Deposit11. Unnati Deposit Scheme12. Pragati Deposit Scheme19LoanVehicle/Car Loan SchemeHousing LoanPersonal Loan SchemeEducational Loan SchemeLoans to ProfessionalsLoans to DoctorsLoan to Defense PersonnelClean Loan to TradersLoan to SMELoan to WomenAgriculture Loan SchemeOther Loan Schemes:1.2.3.4.Loan against Govt. SecuritiesSwarojgar Credit Card SchemeLaghu Udhami Credit Card-Oriented business Card Scheme (OBCS)Credit Guarantee Fund Trust for Micro and Small Enterprises (CGTMSE)ServicesNRI Services1.2.3.4.5.6.FacilitiesRepresentative Office - DubaiPIONRIMode of RemittanceHow to Open the AccountTypes of Accounts1.2.3.4.Non-Residence Ordinary (NRO)Non-Residence External (NRE)Resident Foreign CurrencyForeign Currency Non-Residence20INDIAN ECONOMY AND NPASUndoubtedly the world economy has slowed down, recession is at its peak, globally stockmarkets have tumbled and business itself is getting hard to do. The Indian economy hasbeen much affected due to high fiscal deficit, poor infrastructure facilities, sticky legalsystem, cutting of exposures to emerging markets by FIIs, etc. Further, international rating agencies like, Standard & Poor have loweredIndia's credit rating to sub-investment grade. Such negative aspects have oftenoutweighed positives such as increasing for reserves and a manageable inflation rate. Under such a situation, it goes without saying that banks are no exception andare bound to face the heat of a global downturn. One would be surprised to know that thebanks and financial institutions in India hold non-performing assets worth Rs. 1,10,000Crores. Bankers have realized that unless the level of NPAs is reduced drastically, theywill find it difficult to survive. The actual level of Non Performing Assets in India is around $40 billionmuch higher than governments estimation of $16 billion. This difference is largely dueto the discrepancy in accounting the NPAs followed by India and rest of the world. TheAccounting norms of the India are less stringent than those of the developed economies.the Indian banks also have the tendency to extend the past dues. Considering the GDP ofIndia nearly $470 billion, the NPAs are 8% of total GDP, which was better than the manyAsian countries. the NPA of china was 45%of the GDP, while Japan had NPAs of 25% ofthe GDP and Malaysia had 42%. The aggregate level of the NPAs in Asia has increased from $2.5 billion in 2007 to$3.4 billion in 2009.looking to such overall picture of the market, we can say that India isperforming well and the steps taken are looking favorable21Concept of NPAsAsset classificationNPA Identification NormsIncome Recognition PolicyProvisioning Norms22Non-Performing Assets (NPA) - ConceptThe three letters NPA strike terror in banking sector and business circle today.NPA is a shortform of Non-Performing Assets.In banking, NPA are loans given to doubtful customers who may or may not repay the loan ontime. There are two types of assets viz. performing and non-performing. Performing loans arestandard loans on which both the principle and interest are secured and their return is guaranteed. Non Performing assets means the debt which is given by the Bankis unable to recover it is called NPA .Non- Performing Asset [NPA] is a result of asset Liabilitymismatch, A NPA account in the books of accounts is an asset as it indicates the amountreceivable from the Defaulters. It means if any bank gives loan to the customer if the interest forthat loan is not paid by the customer till 90 days then that account is called as NPA account. A loan or lease that is not meeting its stated principal and interestpayments. Banks usually classify as nonperforming assets any commercial loans which are morethan 90 days overdue and any consumer loans which are more than 180 days overdue. Moregenerally, an asset which is not producing income.Definitions:An asset, including a leased asset, becomes Non-Performing when it ceases to generate incomefor the bank.A non-performing asset (NPA) was defined as a credit facility in respect of which the interestand/or installment of principal has remained past due for a specified period of time. Thespecified period was reduced in a phased manner as under: w.e.f. 31.03.1993: four quarters w.e.f. 31.03.1994: three quarters w.e.f. 31.03.1995: two quarters w.e.f. 31.03.2001: 180 days w.e.f. 31.03.2004: 90 days90 days delinquency norms are not applicable to Agriculture segmentWith the effect from March 31, 2004, NPA shall be a loan or an advance where:1. Term loan: Interest and /or installment of principal remain over due for a period of more than 90 days.2. Cash credit/overdraft: The account remains out of order for a period of more than 90 days.233. Bills: The bill remains overdue for a period of more than 90days from due date of payment.4. Other Loans: Any amount to be received remains overdue for a period of more than 90 days.5. Agricultural Accounts: In the case of agriculture advances, where repayment is based on income from crop. An account will be classified as NPA as under: a) If loan has been granted for short duration crop: interest and/or installment of Principal remains overdue for two crop seasons beyond the due date. b) If loan has been granted for long duration crop: Interest and/or installment of principal remains overdue for one crop seasons beyond due date. RBI introduced, in 1992, the prudential norms for income recognition, assetclassification & provisioning IRAC norms in short in respect of the loan portfolio of the Cooperative Banks. The objective was to bring out the true picture of a banks loan portfolio. Thefallout of this momentous regulatory measure for the management of the CBs was to divert itsfocus to profitability, which till then used to be a low priority area for it. Asset quality assumedgreater importance for the CBs when Maintenance of high quality credit portfolio continues to bea major challenge for the CBs, especially with RBI gradually moving towards convergence withmore stringent global norms for impaired assets. The quality of a banks loan portfolio canimpact its profitability, capital and liquidity. Asset quality problems are at the root of otherfinancial problems for banks, leading to reduced net interest income and higher provisioningcosts. If loan losses exceed the Bad and Doubtful Debt Reserve, capital strength is reduced.Reduced income means less cash, which can potentially strain liquidity. Market knowledge thatthe bank is having asset quality problems and associated financial conditions may cause outflowof deposits. Thus, the performance of a bank is inextricably linked with its asset quality.Managing the loan portfolio to minimize bad loans is, therefore, fundamentally important for afinancial institution in todays extremely competitive and market driven business environment.This is all the more important for the CBs, which are at a disadvantage of the commercial banksin terms of professionalized management, skill levels, technology adoption and effective riskmanagement systems and procedures. Management of NPAs begins with the consciousness of agood portfolio, which warrants a better understanding of risks in lending. The Board has todecide a strategy keeping in view the regulatory norms, the business environment, its marketshare, the risk profile, the available resources etc. The strategy should be reflected in Boardapproved policies and procedures to monitor implementation. The essential components of soundNPA management are :-i)ii)iii)quick identification of NPAs,their containment at a minimum level,Ensuring minimum impact of NPAs on the financials.24Classification of loansIn India bank loans are classified on the following basis:Performing Assets: Loans where the interest and/or principal are not overdue beyond 180 days at theend of the financial year.Non-Performing assets: Any loan repayment, which is overdue beyond 180 days or two quarters, isconsidered as NPA. According to the securitization and re construction of financial assets andenforcement of security interest Ordinance, 2002 non-performing assets (NPA) means anasset or a/c of a borrower, which has been classified by a bank or financial institution as sub-standard, doubtful or loss asset, in accordance with the directions or guidelines relating to assetclassification issued by the Reserve Bank.25Asset classificationAssets can be categorized into Four categories namely (1) Standard (2) Sub -Standard(3) Doubtful (4) Loss the last three categories are classified as NPAs based on the period forwhich the asset has remained non-performing and the realisability of the dues.(1) Standard assets: The loan accounts which are regular and do not carry more than normal risk. Within standard assets, there could be accounts which though have not become NPA but are irregular. Such accounts are called as special Mention accounts.(2) Sub-Standard Assets: With effect from 31.3.2005, a sub- standard asset is one, which is classified as NPA for a period not exceeding 12 Months (earlier it was 18 months). In such cases, the current net worth of the borrower/ guarantor or the current market value of the security charged is not enough to ensure recovery of the dues to the bank in full. In other words, such an asset will have well defined credit weakness that jeopardize the liquidation of the debt and are characterized by the distinct possibility that the banks will sustain some loss, if deficiencies are not corrected.(3) Doubtful Assets: With effect from 31 march 2005, an asset is to be classified as doubtful, if it has remained NPA or sub standard for a period exceeding 12 months (earlier it was 18 months). A loan classified as doubtful has all the weaknesses inherent in assets that were classified as sub-standard, with the added characteristic that the weakness make collection or liquidation in full,- on the basis of currently known facts, conditions and values- highly questionable and improbable.(4) Loss assets: A loss asset is one where loss has been identified by the bank or internal or external auditors or the RBI inspection but the amount has not been written off wholly. In other words, such an asset is considered uncollectible and of such little value that its continuance as a bankable asset is not warranted although there may be some salvage or recoverable value.When a Sub Standard account is classified as Doubtful or Loss without waiting for 12 months: Ifthe realizable value of tangible security in a sub Standard account which was secured falls below10% of the outstanding, it should be classified loss asset without waiting for 12 months and if therealizable value of security is 10% or above but below 50% of the outstanding, it should beclassified as doubtful irrespective of the period for which it has remained NPA.26NPA IDENTIFICATION NORMSWith effect from 31st March2004, a loan or advance would become NPA where;i)Interest and/ or installment of principal remain overdue for a period of more than90 days in respect of a term loan,ii)The account remains out of order for a period of more than 90 days, in respect ofan Overdraft/Cash Credit (OD/CC),iii)The bill remains overdue for a period of more than 90 days in the case of billspurchased and discounted,iv)With effect from September 2004, loans granted for short duration crops will betreated as NPA, if the installment of principal or interest thereon remains overdue for twocrop seasons and loans granted for long duration crops will be treated as NPA, ifinstallment of principal or interest thereon remains overdue for one crop season, andv)Any amount to be received remains overdue for a period of more thandays in respect of other accounts.90Out of Order: An account should be treated as 'out of order' if the outstanding balanceremains continuously in excess of the sanctioned limit/drawing power. In cases where theoutstanding balance in the principal operating account is less than the sanctionedlimit/drawing power, but there are no credits continuously for 90 days as on the date ofBalance Sheet or credits are not enough to cover the interest debited during the sameperiod, these accounts should be treated as 'out of order'.Overdue: Any amount due to the bank under any credit facility is overdue if it is notpaid on the due date fixed by the bank. The date of NPA will be the actual date on which slippage occurred, as mentionedbelow:- For Term Loan/Demand Loan Accounts The date on which interest and/or instalment of principal have remained overdue for a period of more than 90 days. For Overdraft/Cash Credit Accounts The date on which the account completed a period of more than 90 days of being continuously out of order.27Income Recognition Policy1. The Policy of income recognition has to be objective and based on the record of recovery. Internationally income from non-performing asset (NPA) is not recognized on accrual basis but is booked as income only when it is actually received. Therefore, the banks should not charge and take to income account interest on any NPA.2. On an account turning NPA, banks should reverse the interest already charged and not collected by debiting profit and loss account, and stop further application of interest. However, banks may continue to record such accrued interest in a memorandum account in their books.3. However, interest on advances against term deposits, NSCs, IVPs, KVPs, and Life policies may be taken to income account on the due date, provided adequate margin is available in the accounts.4. If government guaranteed advances become NPA, the interest on such advances should not be taken to income account unless the interest has been realized.5. If any advance, including bills purchased and discounted, become s NPA as at the close of any year, the entire interest accrued and credited to income account in the past periods, should be reversed or provided for if the same is not realized. This will apply to government guaranteed accounts also.28PROVISING NORMS There is time lag between an account becoming doubtful for recovery, the realization of securityand erosion over a period of time in its value. So RBI directive now requires the banks to makeprovisions in their balance sheet for all non-standard loss assets. Provisioning is made on alltypes of assets i.e. Standard, Sub Standard, Doubtful and loss assets.1. Standard Assets: RBI vides its circular dated 15.11.2008, revised the provisioning requirements. For all types of standard assets it has been reduced to a uniform level of 0.40 per cent of outstanding at global basis except in the case of direct advances to agricultural and SME sectors, which shall continue to attract a provisioning of 0.25 per cent. The provision on standard assets relating to exposure in commercial real estate has been increased again to 1% as per policy statement issued in Oct 09. The provisions on standard assets should not be reckoned for arriving at net NPAs. The provisions towards standard assets need not be netted from gross advances but shown separately as Contingent Provisions against standard assets under other Liabilities and provisions others in schedule 5 of the balance sheet .2. Sub Standard Assets: In respect of sub standard assets the rate of provision is 10% of outstanding balance without considering ECGC guarantee cover or securities available. However, if the loan was unsecured from the begging (unsecured Exposure), there would be additional provision of 10% I.e. total provision would be 20% of outstanding balance. Unsecured exposure is defined as an exposure where the realizable value of the security, as assessed by the bank/ approved valuers/ Reserve Banks inspecting officers, is not more than 10 percent, ab-intio, of the outstanding exposure.3. Doubtful assets: In case of doubtful assets, while making provisions, realizable value of security is to be considered. 100% provision is made for unsecured portion. In case of secured portion, the rate of provision depends on age of the doubtful assets as under:Age of Doubtful AssetDoubtful up to1 Year; D1Doubtful for more than 1 year to 3 years;D2Provision as% of secured portion20% of RVS (Realizable value of security)30% of RVSDoubtful for more than 3 years; D3100% of RVS29Thus, if an account is doubtful for more than 3 years, then 100% of the provision is to be madeboth for secured and unsecured portion. If an advance has been guaranteed byDICGC/CGFT/ECGC and is doubtful, then provision on secured portion will be as in other casesbut provision on unsecured portion will be made after deducting the claim available. Forexample. If the outstanding amount in D2 account is Rs 10 lac, security is Rs lac, and DICGCcover is 50%, then on Rs 6lac, the provision will be at the rate of 30% and of the unsecuredportion of Rs 4lac, provision will be made at the rate of 100% on Rs 2 lac4. Loss Assets: 100% of the outstanding amount.While making provisions on NPAs, amount lying in suspense interest account andderecognized interest should be deducted from gross advance and provisions be madeon the balance amount.5. Overall provisions: With a view to improving the provisioning cover and enhancing the soundness of individual banks, RBI has proposed in /Oct 09 policy that banks should augment their provisioning cushions consisting of specific provisions against NPAs as well as floating provisions, and ensure that their total provisioning coverage ratio, including floating provisions, is not less than 70 per cent. Banks should achieve this norm not later than end-September 2010.30Impact of NPA upon banksCauses for an Accountbecoming NPAEarly symptoms for NPAsSale of NPA to Other Banks31Impact/ Effects of NPA upon banksA strong banking sector is important for flourishing economy. The failure of the banking sectormay have an adverse impact on other sectors. Non-performing assets are one of the majorconcerns for banks in India. The only problem that hampers the possible financial performanceof the public sector banks is the increasing results of the Non- performing Assets. The Non-performing Assets impacts drastically to the working of the banks. The efficiency of a bank isnot always reflected only by the size of its balance sheet but by the level of return on its assets.NPAs do not generate interest income for the banks, but the same time banks are required tomake provisions for such NPAs from their current profits.They erode current profits through provisioning requirements.They result in reduced interest income.They require higher provisioning requirements affecting profits and accretion to capital.They limit recycling of funds, set in assets-liability mismatches, etc.Adverse impact on Capital Adequacy Ratio.ROE and ROA goes down because NPAs do not earn.Banks rating gets affected.Banks cost of raising funds goes up.RBIs approval required for declaration of dividend if Net NPA ratio is above 3%.Bad effect on Goodwill.Bad effect on equity value. The RBI has also develop many schemes and tools to reduce the NPA assets byintroducing internal checks and control scheme, relationship mangers as stated by RBI who havecomplete knowledge of the borrowers, credit rating system , and early warning system and so on.The RBI has also tried to improve the securitization Act and SRFAESI Act and other acts relatedto the pattern of the borrowings. Though RBI has taken number of measures to reduce the level of the Non performingAssets the result is not up to expectations. To improve NPAs each bank should be motivated tointroduce their own precautionary steps. Before lending the banks must evaluate the feasiblefinancial and operational prospective results of the borrowing companies or customer. They mustevaluate the borrowing companies by keeping in considerations the overall impacts of all thefactors that influence the business. NPAs reflect the performance of banks. A high level of NPAssuggests high probability of a large number of credit defaults that affect the profitability and net-worth of banks and also erodes the value of the asset. The NPA growth involves the necessity ofprovisions, which reduces the overall profits and shareholders value.32Causes for an Account becoming NPAThose Attributable to Borrowera) Failure to bring in Required capitalb) Too ambitious projectc) Longer gestation periodd) Unwanted Expensese) Over tradingf) Imbalances of inventoriesg) Lack of proper planningh) Dependence on single customersI) Lack of expertisej) Improper working Capital Mgmt.k) Mis managementl) Diversion of Fundsm) Poor Quality Managementn) Heavy borrowingso) Poor Credit Collectionp) Lack of Quality ControlCauses Attributable to Banksa) Wrong selection of borrowerb) Poor Credit appraisalc) Unhelpful in supervisiond) Tough stand on issuese) Too inflexible attitudef) Systems overloadedg) Non inspection of Unitsh) Lack of motivationi) Delay in sanctionj) Lack of trained staffk) Lack of delegation of workl) Sudden credit squeeze by banksm) Lack of commitment to recoveryn) Lack of technical, personnel & zeal to work.33Other Causesa) Lack of Infrastructureb) Fast changing technologyc) Un helpful attitude of Governmentd) Changes in consumer preferencese) Increase in material costf) Government policiesg) Credit policiesh) Taxation lawsI) Civil commotionj) Political hostilityk) Sluggish legal systeml) Changes related to Banking amendment Act34Early symptoms by which one can recognize a performing asset turning in to Non-performing assetFour categories of early symptoms:Financial:Non-payment of the very first installment in case of term loan.Bouncing of cheque due to insufficient balance in the accounts.Irregularity in installmentIrregularity of operations in the accounts.Unpaid overdue bills.Declining Current RatioPayment which does not cover the interest and principal amount of that installmentWhile monitoring the accounts it is found that partial amount is diverted to sisterconcern or parent company.Operational and Physical:If information is received that the borrower has either initiated the process of winding upor are not doing the business.Overdue receivables.Stock statement not submitted on time.External non-controllable factor like natural calamities in the city where borrowerconduct his business.Frequent changes in planNonpayment of wages35Attitudinal Changes:Use for personal comfort, stocks and shares by borrowerAvoidance of contact with bankProblem between partnersOthers:Changes in Government policiesDeath of borrowerCompetition in the market36SALE OF NPA TO OTHER BANKSA NPA is eligible for sale to other banks only if it has remained a NPA for at least twoyears in the books of the selling bankThe NPA must be held by the purchasing bank at least for a period of 15 months before itis sold to other banks but not to bank, which originally sold the NPA.The NPA may be classified as standard in the books of the purchasing bank for a periodof 90 days from date of purchase and thereafter it would depend on the record of recoverywith reference to cash flows estimated while purchasing.The bank may purchase/ sell NPA only on without recourse basis.If the sale is conducted below the net book value, the short fall should be debited to P&Laccount and if it is higher, the excess provision will be utilized to meet the loss onaccount of sale of other NPA.37Preventive Measurement forNPANPA Management Practices inIndiaMeasures Initiated by RBI forReduction of NPAsInternational Practices on NPAManagementDifficulties with NPAs38Preventive Measurement for NPAEarly Recognition of the Problem:Invariably, by the time banks start their efforts to get involved ina revival process, its too late to retrieve the situation- both in terms of rehabilitation ofthe project and recovery of banks dues. Identification of weakness in the very beginningthat is : When the account starts showing first signs of weakness regardless of the factthat it may not have become NPA, is imperative. Assessment of the potential of revivalmay be done on the basis of a techno-economic viability study. Restructuring should beattempted where, after an objective assessment of the promoters intention, banks areconvinced of a turnaround within a scheduled timeframe. In respect of totally unviableunits as decided by the bank, it is better to facilitate winding up/ selling of the unit earlier,so as to recover whatever is possible through legal means before the security positionbecomes worse.Identifying Borrowers with Genuine Intent:Identifying borrowers with genuine intent from those who arenon- serious with no commitment or stake in revival is a challenge confronting bankers.Here the role of frontline officials at the branch level is paramount as they are the oneswho has intelligent inputs with regard to promoters sincerity, and capability to achieveturnaround. Based on this objective assessment, banks should decide as quickly aspossible whether it would be worthwhile to commit additional finance.In this regard banks may consider having Special Investigationof all financial transaction or business transaction, books of account in order to ascertain39real factors that contributed to sickness of the borrower. Banks may have penal oftechnical experts with proven expertise and track record of preparing techno-economicstudy of the project of the borrowers.Borrowers having genuine problems due to temporary mismatch infund flow or sudden requirement of additional fund may be entertained at branch level,and for this purpose a special limit to such type of cases should be decided. This willobviate the need to route the additional funding through the controlling offices indeserving cases, and help avert many accounts slipping into NPA category.Timeliness and Adequacy of response:Longer the delay in response, grater the injury to the account andthe asset. Time is a crucial element in any restructuring or rehabilitation activity. The responsedecided on the basis of techno-economic study and promoters commitment, has to be adequatein terms of extend of additional funding and relaxations etc. under the restructuring exercise. Thepackage of assistance may be flexible and bank may look at the exit option.Focus on Cash Flows:While financing, at the time of restructuring the banks may not beguided by the conventional fund flow analysis only, which could yield a potentially misleadingpicture. Appraisal for fresh credit requirements may be done by analyzing funds flow inconjunction with the Cash Flow rather than only on the basis of Funds Flow.Management Effectiveness:The general perception among borrower is that it is lack of financethat leads to sickness and NPAs. But this may not be the case all the time. Management40effectiveness in tackling adverse business conditions is a very important aspect that affects aborrowing units fortunes. A bank may commit additional finance to an align unit only afterbasic viability of the enterprise also in the context of quality of management is examined andconfirmed. Where the default is due to deeper malady, viability study or investigative auditshould be done it will be useful to have consultant appointed as early as possible to examinethis aspect. A proper techno- economic viability study must thus become the basis on which anyfuture action can be considered.Multiple Financing:A. During the exercise for assessment of viability and restructuring, a Pragmatic andunified approach by all the lending banks/ FIs as also sharing of all relevant informationon the borrower would go a long way toward overall success of rehabilitation exercise,given the probability of success/failure.B. In some default cases, where the unit is still working, the bank should make sure that itcaptures the cash flows (there is a tendency on part of the borrowers to switch bankersonce they default, for fear of getting their cash flows forfeited), and ensure that such cashflows are used for working capital purposes. Toward this end, there should be regularflow of information among consortium members. A bank, which is not part of theconsortium, may not be allowed to offer credit facilities to such defaulting clients.Current account facilities may also be denied at non-consortium banks to such clients andviolation may attract penal action. The Credit Information Bureau of India Ltd.(CIBIL) may be very useful for meaningful information exchange on defaultingborrowers once the setup becomes fully operational.C. In a forum of lenders, the priority of each lender will be different. While one set oflenders may be willing to wait for a longer time to recover its dues, another lender mayhave a much shorter timeframe in mind. So it is possible that the letter categories oflenders may be willing to exit, even a t a cost by a discounted settlement of theexposure. Therefore, any plan for restructuring/rehabilitation may take this aspect intoaccount.41D. Corporate Debt Restructuring mechanism has been institutionalized in 2001 to providea timely and transparent system for restructuring of the corporate debt of Rs. 20 crore andabove with the banks and FIs on a voluntary basis and outside the legal framework.Under this system, banks may greatly benefit in terms of restructuring of large standardaccounts (potential NPAs) and viable sub-standard accounts with consortium/multiplebanking arrangements.42NPA MANAGEMENT PRACTICES IN INDIAFormation of the Credit Information Bureau (India) Limited (CIBIL)Release of Willful Defaulters List. RBI also releases a list of borrowers withaggregate outstanding of Rs.1 crore and above against whom banks have filedsuits for recovery of their fundsReporting of Frauds to RBINorms of Lenders Liability framing of Fair Practices Code with regard tolenders liability to be followed by banks, which indirectly prevents accountsturning into NPAs on account of banks own failureRisk assessment and Risk managementRBI has advised banks to examine all cases of willful default of Rs.1 crore andabove and file suits in such cases. Board of Directors are required to review NPAaccounts of Rs.1 crore and above with special reference to fixing of staffaccountability.Reporting quick mortality casesSpecial mention accounts for early identification of bad debts. Loans andadvances overdue for less than one and two quarters would come under thiscategory. However, these accounts do not need provisioningNPA MANAGEMENT RESOLUTIONCompromise Settlement SchemesRestructuring / ReschedulementLok AdalatCorporate Debt Restructuring CellDebt Recovery Tribunal (DRT)Proceedings under the Code of Civil ProcedureBoard for Industrial & Financial Reconstruction (BIFR)/ AAIFRNational Company Law Tribunal (NCLT)Sale of NPA to other banksSale of NPA to ARC/ SC under Securitization and Reconstruction of FinancialAssets and Enforcement of Security Interest Act 2002 (SRFAESI)Liquidation43MEASURES INITIATED BY RBI AND GOVERNMENT OFINDIA FOR REDUCTION OF NPAsCompromise settlement schemes :The RBI / Government of India have been constantly goading the banks totake steps for arresting the incidence of fresh NPAs and have also been creating legaland regulatory environment to facilitate the recovery of existing NPAs of banks.More significant of them, I would like to recapitulate at this stage.The broad framework for compromise or negotiated settlement of NPAsadvised by RBI in July 1995 continues to be in place. Banks are free to design andimplement their own policies for recovery and write-off incorporating compromiseand negotiated settlements with the approval of their Boards, particularly for old andunresolved cases falling under the NPA category. The policy framework suggested byRBI provides for setting up of an independent Settlement Advisory Committeesheaded by a retired Judge of the High Court to scrutinize and recommendcompromise proposals.Specific guidelines were issued in May 1999 to public sector banks foronetime non-discretionary and non-discriminatory settlement of NPAs of smallsector. The scheme was operative up to September 30, 2000. [Public sector banksrecovered Rs. 668 crore through compromise settlement under this scheme.]Guidelines were modified in July 2000 for recovery of the stock of NPAs ofRs. 5 crore and less as on 31 March 1997. [The above guidelines which were valid upto June 30, 2001 helped the public sector banks to recover Rs. 2600 crore bySeptember 2001]An OTS Scheme covering advances of Rs.25000 and below continues to be inoperation and guidelines in pursuance to the budget announcement of the HonbleFinance Minister providing for OTS for advances up to Rs.50,000 in respect of NPAsof small/marginal farmers are being drawn up.44Negotiating for compromise settlements;The first crucial step towards meaningful NPA management is to accept that recoveries are one'sown responsibility. To keep the Bank's operating cycle going smoothly, it is essential that thisrealization of one's duties be transformed into deeds by resorting to various methods of recovery.Of the various methods available for NPA Management, Compromise Settlements are the mostattractive, if handled in a professional manner.Advantagesi) Saves money, time and manpowerBanks are mainly concerned with recovery of dues, to the maximum possible extent, at minimumexpense. By entering into compromise settlements, the objective is achieved. Also, a lot ofexecutive time is saved because most of the usual problems / delays associated with court actionare avoided.ii) Projects a helpful image of the BankA well-concluded compromise settlement, which results in a WIN-WIN for the Bank as well asthe borrower, is a strong positive propaganda for the Bank. The impression generated is that theBank is capable not only of sympathy, but also empathy.iii) Expedites recycling of fundsCompromise settlements aim at quick recovery. Recovery means funds becoming available forrecycling and, additional interest generation.iv) Cleanses Balance SheetWith the NPA level going down, and the additional funds becoming available for recycling asfresh advances, the asset quality of the Bank is bound to go up. Improved asset quality signifieshigher profits by reduced provisions and increased interest income. With additions to thereserves, the capital position also improves, improving the Capital Adequacy position.Besides the above, compromise offers the best option when, i. The documents are defective and cannot be rectified, ii. security is not enforceable, iii. forced sale is extremely difficult, or would result only in realizing a paltry amount andiv. The borrowers become untraceable and recovery can be only though guarantors.Disadvantages i. Compromise involves loss, since full recovery is not possible. In fact, full recovery is not even envisaged, but sacrifice is.ii. It may be viewed as a reward for default, especially if chronic default cases are settled by negotiations.45iii. It may have a demonstrative effect, and so may vitiate the culture of repaymentiv. There is also the possibility of misuse or, even, malafides, since assessment of situation is highly subjective.Practical aspects of compromise settlementsEvery compromise proposal needs to be looked at individually, evaluated strictly onmerits, and negotiated properly for maximization of benefit to the Bank. Hence, a straightjacket approach is not possible, neither is it desirable, to give strict guidelines forcompromise settlements.Restructuring and RehabilitationA. Banks are free to design and implement their own policies for restructuring/ rehabilitation of the NPA accountsB. Reschedulement of payment of interest and principal after considering the Debt service coverage ratio, contribution of the promoter and availability of securityLok AdalatsLok Adalat institutions help banks to settle disputes involvingaccounts in doubtful and loss category, with outstanding balance of Rs.5 lakh forcompromise settlement under Lok Adalats. Debt Recovery Tribunals have now beenempowered to organize Lok Adalats to decide on cases of NPAs of Rs.10 lakhs andabove. The public sector banks had recovered Rs.40.38 crore as on September 30,2001, through the forum of Lok Adalat. The progress through this channel isexpected to pick up in the coming years particularly looking at the recent initiativestaken by some of the public sector banks and DRTs in Mumbai. Some of features areSmall NPAs up to Rs.20 LacsSpeedy RecoveryVeil of AuthoritySoft DefaultersLess expensiveEasier way to resolve46Debt Recovery TribunalsThe Recovery of Debts due to Banks and Financial Institutions(amendment) Act, passed in March 2000 has helped in strengthening the functioningof DRTs. Provisions for placement of more than one Recovery Officer, power toattach defendants property/assets before judgment, penal provisions for disobedienceof Tribunals order or for breach of any terms of the order and appointment ofreceiver with powers of realization, management, protection and preservation ofproperty are expected to provide necessary teeth to the DRTs and speed up therecovery of NPAs in the times to come.Though there are 22 DRTs set up at major centers in the country withAppellate Tribunals located in five centers viz. Allahabad, Mumbai, Delhi, Calcuttaand Chennai, they could decide only 9814 cases for Rs.6264.71 crore pertaining topublic sector banks since inception of DRT mechanism and till September 30,2001.The amount recovered in respect of these cases amounted to only Rs.1864.30crore.Looking at the huge task on hand with as many as 33049 casesinvolving Rs.42988.84 crore pending before them as on September 30, 2001, I wouldlike the banks to institute appropriate documentation system and render all possibleassistance to the DRTs for speeding up decisions and recovery of some of the wellcollateralized NPAs involving large amounts. I may add that familiarizationprogrammes have been offered in NIBM at periodical intervals to the presidingofficers of DRTs in understanding the complexities of documentation and operationalfeatures and other legalities applicable of Indian banking system. RBI on its part hassuggested to the Government to consider enactment of appropriate penal provisionsagainst obstruction by borrowers in possession of attached properties by DRTreceivers, and notify borrowers who default to honour the decrees passed againstthem.47Circulation of information on defaultersThe RBI has put in place a system for periodical circulation of details ofwillful defaults of borrowers of banks and financial institutions. This serves as acaution list while considering requests for new or additional credit limits fromdefaulting borrowing units and also from the directors /proprietors / partners of theseentities. RBI also publishes a list of borrowers (with outstanding aggregating Rs. 1crore and above) against whom suits have been filed by banks and FIs for recovery oftheir funds, as on 31st March every year. It is our experience that these measures hadnot contributed to any perceptible recoveries from the defaulting entities. However,they serve as negative basket of steps shutting off fresh loans to these defaulters. Istrongly believe that a real breakthrough can come only if there is a change in therepayment psyche of the Indian borrowers.Recovery action against large NPAsAfter a review of pendency in regard to NPAs by the Honble FinanceMinister, RBI had advised the public sector banks to examine all cases of willfuldefault of Rs 1 crore and above and file suits in such cases, and file criminal cases inregard to willful defaults. Board of Directors are required to review NPA accounts ofRs.1 crore and above with special reference to fixing of staff accountability.On their part RBI and the Government are contemplating several supporting measuresAsset Reconstruction Company:An Asset Reconstruction Company with an authorized capital ofRs.2000 crore and initial paid up capital Rs.1400 crore is to be set up as a trust forundertaking activities relating to asset reconstruction. It would negotiate with banksand financial institutions for acquiring distressed assets and develop markets for suchassets. Government of India proposes to go in for legal reforms to facilitate thefunctioning of ARC mechanism48Legal ReformsThe Honorable Finance Minister in his recent budget speech has alreadyannounced the proposal for a comprehensive legislation on asset foreclosure andSecuritization. Since enacted by way of Ordinance in June 2002 and passed byParliament as an Act in December 2002.Corporate Debt Restructuring (CDR)Corporate Debt Restructuring mechanism has been institutionalized in2001 to provide a timely and transparent system for restructuring of the corporatedebts of Rs.20 crore and above with the banks and financial institutions. The CDRprocess would also enable viable corporate entities to restructure their dues outsidethe existing legal framework and reduce the incidence of fresh NPAs. The CDRstructure has been headquartered in IDBI, Mumbai and a Standing Forum and CoreGroup for administering the mechanism had already been put in place. Theexperiment however has not taken off at the desired pace though more than sixmonths have lapsed since introduction. As announced by the Honble FinanceMinister in the Union Budget 2002-03, RBI has set up a high level Group under theChairmanship of Shri. Vepa Kamesam, Deputy Governor, RBI to review theimplementation procedures of CDR mechanism and to make it more effective. TheGroup will review the operation of the CDR Scheme, identify the operationaldifficulties, if any, in the smooth implementation of the scheme and suggest measuresto make the operation of the scheme more efficient.Credit Information BureauInstitutionalization of information sharing arrangements through thenewly formed Credit Information Bureau of India Ltd. (CIBIL) is under way. RBI isconsidering the recommendations of the S.R.Iyer Group (Chairman of CIBIL) tooperationalise the scheme of information dissemination on defaults to the financial49system. The main recommendations of the Group include dissemination ofinformation relating to suit-filed accounts regardless of the amount claimed in the suitor amount of credit granted by a credit institution as also such irregular accountswhere the borrower has given consent for disclosure. This, I hope, would preventthose who take advantage of lack of system of information sharing amongst lendinginstitutions to borrow large amounts against same assets and property, which had inno small measure contributed to the incremental NPAs of banks.Proposed guidelines on willful defaults/diversion of fundsRBI is examining the recommendation of Kohli Group on willfuldefaulters. It is working out a proper definition covering such classes of defaulters sothat credit denials to this group of borrowers can be made effective and criminalprosecution can be made demonstrative against willful defaulters.Corporate GovernanceA Consultative Group under the chairmanship of Dr. A.S. Gangulywas set up by the Reserve Bank to review the supervisory role of Boards of banks andfinancial institutions and to obtain feedback on the functioning of the Boards vis--viscompliance,transparency,disclosures,auditcommitteesetc.andmakerecommendations for making the role of Board of Directors more effective with aview to minimizing risks and over-exposure. The Group is finalizing itsrecommendations shortly and may come out with guidelines for effective control andsupervision by bank boards over credit management and NPA prevention measures.[Dr. Bimal Jalan, Governor, RBI, in a speech titled "Banking and Finance in the NewMillennium." delivered at 22nd Bank Economists Conference, New Delhi, 5th February,2001]50INTERNATIONAL PRACTICES ON NPA MANAGEMENT Subsequent to the Asian currency crisis which severely crippled the financial system in most Inaddition to the above, some of the more recent and aggressive steps to resolve NPAs have beentaken by Taiwan. Taiwanese financial institutions have been encouraged to merge (though withlimited success) and form bank based AMCs through the recent introduction of FinancialHolding Company Act and Financial Institution Asian countries, the magnitude of NPAs inAsian financial institutions was brought to light. Driven by the need to proactively tackle thesoaring NPA levels the respective Governments embarked upon a program of substantial reform.This involved setting up processes for early identification and resolution of NPAs. The tablebelow provides a cross country comparison of approaches used for NPA resolution. MergersAct. Alongside the Ministry of Finance has followed a carrot and stick policy of specifying therequired NPA ratios for banks (5% by end 2003), while also providing flexibility in modes ofNPA asset resolution and a conducive regulatory and tax environment. Deferred loss write-offprovisions have been instituted to provide breathing space for lenders to absorb NPA write-offs.While it is too early to comment on he success of the NPA resolution process in Taiwan, theearly signs are encouraging. Detailed below are the some key NPA management approachesadopted by banks in South East Asian countries.1. Credit Risk MitigationAs part of the overall credit function of the bank, early recognition of loans showing signs ofdistress is a key component. Credit risk management focuses on assessing credit risk andmatching it with capital or provisions to cover expected losses from default.2. Early Warning SystemsLoan monitoring is a continuous process and Early Warning Systems are in place for staff tocontinuously be alert for warning signs.3. Asset Management CompaniesTo resolve NPA problems and help restore the health and confidence of the financial sector, thecountries in South East Asia have used one broad uniform approach, i.e. they set up specializedAsset Management Companies (AMCs) to tackle NPAs and put in place Debt Restructuringmechanism to bring creditors and debtors together, often working along with independentadvisors. This broad approach was locally adapted and used with a varying degree of efficacyacross the region. For example, while in some countries a centralized government sponsoredAMC model has been used, in others a more decentralized approach has been used involving thecreation of several "bank-based" AMCs. Further different countries have allowed/used differentapproaches (in-house restructuring versus NPA Sale) to resolve their NPAs. Additionally, theefficacy of bankruptcy and foreclosure laws has varied in various countries. A number of factorsinfluenced the successful resolution of NPAs through sale to AMCs and some of these keyfactors are discussed below51Increasing willingness to sell NPAs to AMCs Bottlenecks often persist on account of reluctance of lenders to transfer assets to the AMCs atvalues lower than the book value to prevent a hit to their financials. Banks in Malaysia wereencouraged to transfer their assets to Danaharta - AMC in Malaysia by providing them withupside sharing arrangements and the facility to defer the write-off of financial loss on transfer for5 years. These incentives coupled with the directive of the Central Bank to make adjustments inthe book values of the assets not transferred to Danaharta (after Danaharta identifies them) weresufficient to ensure effective sale to the AMC. In Taiwan, there is a regulatory requirement toreduce for banks to reduce NPAs to 5% by the end of 2003. Consequently there is an increasingnumber of NPA auctions by the banks.Effective resolution strategyA significant dimension influencing NPA resolution and investor participation is the ease ofimplementation of recovery strategies. AMCs like Danaharta have been provided with a strongplatform to affect the resolution of NPAs with clearly laid down creditor's rights. Danaharta hasbeen allowed to foreclose property without reference to the Court and thus has been able todispose collateral swiftly by using the tender route. Special resolution mechanisms that haveinvolved minimal intervention of the Court have also served to entice investor interest in theNPA market in certain countries like Taiwan. On the other hand the operations of Thailand AssetManagement Corporation, the Government owned AMC, have been hindered by deficiencies inthe Bankruptcy Law provisions.Appointment of Special AdministratorsIn Malaysia, it has been able to exercise considerable influence over the restructuring processthrough the appointment of special administrators that have prepared workout plans and haveexercised management control over the assets of the borrower during plan preparation andimplementation stages. The restructuring process affected by the automatic moratorium thatcomes into place at the time of the administrators appointment.4. out of court restructuringMost Asian countries adopted out of court restructuring mechanism to minimize courtintervention and speed up restructuring of potentially viable entities. Internationally,restructuring of NPAs often involves significant operational restructuring in addition to financialrestructuring. The operational restructuring measures typically include the following areas:Revenue enhancementCost reductionProcess improvementWorking capital managementSale of redundant/surplus assts52 Once the restructuring measures have been agreed by stakeholders, a complete restructuringplan is prepared which takes into account all the agreed restructuring measures. This includesestablishment of a timetable and assignment of responsibilities. Usually, lenders will alsoestablish a protocol for monitoring of progress on the operational restructuring measures. Thiswould typically involve the appointment of an independent monitoring agency. As seen from theAsian experience, in general, NPA resolution has been most successful whenFlexibility in modes of asset resolution (restructuring, third party sales) has beenprovided to lenders.Conducive and transparent regulatory and tax environment, particularly pertainingto deferred loss write offs, Foreign Direct Investment and bankruptcy/foreclosureprocesses has been put in place.Performance targets set for banks to get them to resolve NPAs by a certaindeadline.53Difficulties with the Non-Performing Assets:1. Owners do not receive a market return on their capital. In the worst case, if the bank fails,owners lose their assets. In modern times, this may affect a broad pool of shareholders.2. Depositors do not receive a market return on savings. In the worst case if the bank fails,depositors lose their assets or uninsured balance. Banks also redistribute losses to otherborrowers by charging higher interest rates. Lower deposit rates and higher lending rates represssavings and financial markets, which hampers economic growth.3. Nonperforming loans epitomize bad investment. They misallocate credit from good projects,which do not receive funding, to failed projects. Bad investment ends up in misallocation ofcapital and, by extension, labour and natural resources. The economy performs below itsproduction potential.4. Nonperforming loans may spill over the banking system and contract the money stock, whichmay lead to economic contraction. This spillover effect can channelize through illiquidity orbank insolvency; (a) when many borrowers fail to pay interest, banks may experience liquidityshortages. These shortages can jam payments across the country, (b) illiquidity constraints bankin paying depositors e.g. cashing their paychecks. Banking panic follows. A run on banks bydepositors as part of the national money stock become inoperative. The money stock contractsand economic contraction follows (c) undercapitalized banks exceeds the banks capital base.Lending by banks has been highly politicized. It is common knowledge that loans are given tovarious industrial houses not on commercial considerations and viability of project but onpolitical considerations; some politician would ask the bank to extend the loan to a particularcorporate and the bank would oblige. In normal circumstances banks, before extending any loan,would make a thorough study of the actual need of the party concerned, the prospects of thebusiness in which it is engaged, its track record, the quality of management and so on. Since thisis not looked into, many of the loans become NPAs.The loans for the weaker sections of the society and the waiving of the loans to farmers areanother dimension of the politicization of bank lending.54Research operations55Research Operations1. Significance of the study The main aim of any person is the utilization of money in the best manner sincethe India is country where more than half of population has problem of running the family inthe most efficient manner. However Indian people faced large number of problem till thedevelopment of full-fledged banking sector. The Indian banking sector came into thedeveloping nature mostly after the1991 government policy. The banking sector has reallyhelped the Indian people to utilize the single money in the best manner as they want. The banks not only accept the deposits of the people but also provide them creditfacility for their development. Indian banking sector has the nation in developing thebusiness and service sectors. But recently the banks are facing the problem of credit risk. Itis found that many general people and business people borrow from the banks but due tosome genuine or other reasons are not able to repay back is known as the non performingassets. Many banks are facing the problem of NPA which hampers the business of banks.Due to NPAs the income of the banks is reduced and the banks have to make the largenumber of the provisions that would curtail the profit of the banks and due to that thefinancial performance of the banks would not show good results The main aim behind making this report is to know how SBP is operating itsbusiness and how NPAs play its role to the operations of the SBP bank. My study is alsofocusing upon existing system in India to solve the problem of NPAs and comparativeanalysis to understand which bank is playing what role with concerned to NPAs. Thus, thestudy would help the decision maker to understand the financial performance and growth ofthe concerned banks as compared to the NPAs.2. Objective of the studyThe objectives of my study are as following:To know which is better in terms of NPAs from both the banks SBP and OBC banks.56To understand what is Non Performing Assets and what are theunderlying reasons for the emergence of the NPAs.To understand the impacts of NPAs on the operations of the Banks.To know what steps are being taken by the Indian banking sector toreduce the NPAs?To evaluate the comparative ratios of the SBP &OBC banks.To know why NPAs are the great challenge to Banks. Tounderstand the meaning & nature of NPAs.To study the general reasons for assets become NPAs.What are the methods adopted by the RBI to look after NPAmanagement3. Need of the StudyFollowing Type of need arises for this study:To study what kind of role NPAs are playing upon the operationsof the Bank.To know the variables available to control NPAs.The need also has been felt to study the financial performance ofSBP bank.4. Scope of the StudyThe scope of the study is as given below:Banks can improve their financial position or can increase theirincome from credits with the help of this project.This project can be used for comparing the performance of thebank with others.This can also be applicable to know the reasons of increase inNPAs.This project also gives light upon Impact of NPAs.Concept of NPAs can be made clear. To present a picture of movement of NPA in The SBOP Bank.575. Limitations of the studyThe Limitations that I felt in my study are:The data collected by me was not sufficient for reportstudying.I havent got enough time to study my report so thatbecomes the cause of limitation in the study.Since my study is based upon Secondary data, the practicaloperations as related to NPAs are adopted by the banks arenot learned.The solutions are not applicable to every bank.58Literature Review59Literature reviewA non-performing loan is a loan that is in default or close to being in default. Many loansbecome non-performing after being in default for 3 months, but this can depend on thecontract terms."A loan is nonperforming when payments of interest and principal are past due by 90days or more, or at least 90 days of interest payments have been capitalized, refinanced ordelayed by agreement, or payments are less than 90 days overdue, but there are othergood reasons to doubt that payments will be made in full"Source: http://www.articlesbase.com/authors/anthony-dean/53396Title: The Good, The Bad, And The Non-Performing MortgagesIts now very known that the banks and financial institutions in India face the problem ofamplification of non-performing assets (NPAs) and the issue is becoming more and moreunmanageable. In order to bring the situation under control, various steps have beentaken. Among all other steps most important one was the introduction of Securitizationand Reconstruction of Financial Assets and Enforcement of Security Interest Act, 2002by Parliament, which was an important step towards elimination or reduction of NPAs. The NPA level of our banks is way high than international standards. Onecannot ignore the fact that a part of the reduction in NPA's is due to the writing off badloans by banks. Indian banks should take care to ensure that they give loans to creditworthy customers. In this context the dictum "prevention is always better than cure" actsas the golden rule to reduce NPA's.Source: http://ezinearticles.com/?expert=Zainul_Abidin60Source: http://www.jstor.org/pss/440655461Research Methodology62Research refers to search for knowledge. One can also define research as a scientific andsystematic search for pertinent information on a specific topic. It is an art of scientificinvestigation.Research Methodology The research methodology is a systematic way of studying the research problem. Theresearch methodology means the way in which we can complete our prospected task. Beforeundertaking any task it becomes very essential for anyone to determine the problem of study. Ihave adopted the following procedure in completing my report study.1. Research Problem.2. Research Design.3. Determining the data sources.4. Analyzing the Data.5. Interpretation.6. Preparing research report.(1) Research Problem I am interested in Finance and I want to make my future in it. So, I have decided to makemy research study on the banking sector (NPAs). Providing Credit facility to theborrower is one of the important factors as far as banking sector is concerned. As mytraining is at bank I have got the project upon Non Performing Assets the greatchallenge before the banks. This is my problem to be studied.(2) Research DesignThe research design tells about the mode with which the entire project is prepared. Myresearch design for this study is basically analytical. Because I have utilized the largenumber of data of the banking sector. In this project theoretical study is also attempted.(3) Determining the data sourceThe data source can be primary or secondary. The primary data are those data which areused for the first time in the study. However such data take place much time and are alsoexpensive. Whereas the secondary data are those data which are already available in themarket these data are easy to search and are not expensive too. For my study I haveutilized almost totally the secondary data .But somehow I have also used primary data inshape of interviews.63(4) Tools used for analysis of data The data collected were analyzed with the help of statistical tools like Ratio analysis,and trend analysis. Tables are used to represent the consolidated data. Graphicalrepresentation is also used for better comprehension & presentation(5) Analyzing the DataThe Primary or secondary data both would never be useful until they are edited andstudied or analyzed. When the person receives the data many unuseful data would also bethere. So, I analyzed the data and edited it and turned it in the useful manner So, that itcan become useful in my report study.(6) Interpretation of the dataWith the use of analyzed data I managed to prepare my project report. But analyzing ofthe data would not help my study to reach towards its objectives. The interpretation of thedata is required so that the others can understand the Crux of the study in more simpleway without any problem so I have added the chapter of analysis that would explainothers to understand my study in simpler way.(7) Project WritingThis is the last step in preparing the project report. The objective of the report writingwas to report the findings of the study to the concerned authorities. And to attach all therequirements with your report.64Analysis65Ratio AnalysisThe relationship between two related items of financial statement is known as ratio. Aratio is just one number expressed in terms of another. The ratio is customarily expressedin three different ways. It may be expressed as a proportion between the two figures.Second it may be expressed in terms of percentage. Third, it may be expressed in terms ofrates. The use of ratio has become increasingly popular during the last few years only.Originally, the bankers used the current ratio to Judge the capacity of the borrowingbusiness enterprises to repay the loan and make regular interest payments. Today it hasassumed to be important tool that anybody connected with the business turns to ratio formeasuring the financial strength and earning capacity of the business.661. Gross NPA Ratio: Gross NPA Ratio is the ratio of gross NPA to gross advances of the Bank.Gross NPA is the sum of all loan assets that are classified as NPA as per RBI guidelines,The ratio is to be counted in terms of percentage and the formula for GNPA is as follows:Gross NPAGross NPA Ratio =Gross Advances*100BanksGrossNPAs (1)57390105812As on March 31, 2009 GrossGross NPA Ratio Advances(%) (2)(3)439608169064721.311.53State Bank of PatialaOriental Bank of CommerceInterpretation: The above table indicates the quality of Credit portfolio of the banks. High gross NPA ratioindicates the low Credit portfolio of bank and vice-versa. We can see from the above table theOBC has higher gross NPA ratio of 1.53. Whereas the SBP showed lower ratio with 1.31 in theyear 2009 as compare to OBC bank.67Graphic Representation:Name of the BankGross NPA Ratio (%)State Bank of Patiala1.31Oriental Bank of Commerce1.53Gross NPA Ratio (%)1.551.51.451.41.351.31.251.2State Bank ofOriental Bank of CommercePatiala1.31State Bank of Patiala1.53Oriental Bank ofCommerceFindings from the above Chart:The table above indicates the quality of credit portfolio of the banks. High gross NPAratio indicates the low credit portfolio of bank and vicevice-a-versa.We can see from the above Chart that the Oriental Bank of Commerce has the highergross NPA ratio of 1.53 % as compared to the State Bank of Patiala with 1.1.31%.682. Net NPA Ratio : The net NPA Percentage is the ratio of NPA to net advances in which theprovision is to be deducted from the gross advances. The provision is to be made forNPA account. The formula for that is:Gross NPA-ProvisionNet NPA Ratio =Gross Advances- Provisions* 100Gross NPA Provision = Net NPAGross Advances Provision = Net AdvancesBanksAs on March 31, 2009Net NPAs(1)Net Advances(2)Net NPA Ratio (%)(3)State Bank of PatialaOriental Bank of Commerce2636344243435872070632042850.60.7Interpretation: The above table indicates the quality of Non Performing Assets of the banks. High Net NPAratio indicates the low Credit portfolio & risk of bank and vice-versa. We can see from the abovetable the OBC has higher Net NPA ratio of 0.7. Whereas the SBP showed lower ratio with 0.6 inthe year 2009 as compare to OBC bank.69Graphic Representation:Name of the BankNet NPA Ratio (%)State Bank of Patiala0.6Oriental Bank of Commerce0.7Net NPA Ratio (%)0.72 0.70.680.660.640.62 0.60.580.560.54State Bank of Patiala0.7Oriental Bank ofCommerce0.6State Bank of PatialaOriental Bank of CommerceFindings from the above table:High NPA ratio indicates the high quantity of risky assets in the Banks for which noprovision are made. highestThe OBC bank has the highe NPA ratio of 0.7 % as compared to the State Bank ofPatiala with 0.6% However there is not too much difference.703. Provision Ratio: Provisions are to be made for to keep safety against the NPA , & it directlyaffect on the gross profit of the Banks. The Provision Ratio is nothing but total provision held forNPA to gross NPA of the Banks. The formula for that is:Total ProvisionProvision Ratio =Gross NPAs* 100[Additional Formulae: Net NPA = Gross NPA Provision Therefore, Provision = Gross NPA Net NPA ]Name of the BankProvision Ratio (%)State Bank of Patiala58.34Oriental Bank of Commerce57.90Interpretation:This Ratio indicates the degree of safety measures adopted by the Banks. It has direct bearing onthe profitability, Dividend and safety of shareholders fund. If the provision ratio is less, itindicates that the Banks has made under provision. The highest provision ratio is showed byOriental Bank of Commerce with 66.40 % as compared to State Bank of Patiala with 61.60 %.The lowest provision ratio is showed state Bank of Patiala with only 10.97 %.71Graphic Representation:Name of the BankProvision Ratio (%)State Bank of Patiala58.34Or