disability inclusion and liveable communities - dr scott hollier, local government nsw 2014
DESCRIPTION
Dr Scott Hollier discusses the need for local government websites to address and support accessibility for the community, providing solutions for understanding user experience, reviewing/implementing policies, addressing online accessibility, writing accessible documents, creating accessible external messages and building accessible public computer facilities.TRANSCRIPT
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Disability Inclusion and Liveable Communities
Dr Scott HollierLocal government NSW 2014
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Information needed from local government website
• Rubbish collection-related • Pay rates and fines • Pet registration• Library-related • Building applications• Community events • Contact information
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Could the local community find that information here?
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Reasons for community online accessibility support
• For people with disabilities, accessibility tools + accessible content = online independence
• Assistive technology often built-in or free, can be set up in local library
• Accessible online content required under NTS and necessary for tools to work
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• Roles: all staff• Need: basic training and policy
awareness• Use screen reader: turn off monitor
and use your website in similar way to blind person
Solution 1 – understand the user experience
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• Roles: policy officers• Requirements of Australian
government (Web, documents) • Requirements of UNCRPD• Relevant web and ISO standards
Solution 2 – review and implement policies
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• Roles: ICT professionals• Focus on W3C Web Content Accessibility
Guidelines (WCAG) 2.0 ISO standard • 12 guidelines include use of alternative
text, captioning videos, colour contrast, navigation, predictable ways of using, helping users avoid and correct mistakes, content accessible by keyboard
Solution 3 – address website accessibility
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Solution 4 – Create accessible documents
• Roles: content producers• Need to consider the best document
format (HTML, Word, PDF) • HTML techniques such as no ‘click here’,
styles, layout • Word: techniques such as use of styles,
accessible tables, alternative text• PDF: techniques include effective tagging,
structuring and providing alternatives
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Solution 5 – accessible external messages
• Roles: marketing and communications• Structuring emails in an accessible way
including text alternatives and labels • Facebook: providing accessible layouts and
structures • Twitter: using accessibility-related hashtags• YouTube: providing captions on videos• Blogs: accessible layout and accessible
content
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Solution 6 – Accessible public computer facilities
• Roles: staff working directly with people with disabilities such as library staff and carers
• Support needed for decision-making process on: • Should computers be upgraded? • Is one OS better than another to meet the
individual need?• Are there apps available that can help?• Relates to Windows, iOS, Android
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• Service Providers Accessibility Guide
• Professional Certificate in Web Accessibility
• Web accessibility know how – accessiq.org
How we can help
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How we can help
• Web accessibility audits and action plans• Consulting and advice on media access
issues• On-site customised training and
workshops• Accessibility awareness – e-learning and
quickfact checklists• Accessible content writing (Word, PDF,
web)
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Further information
• E-mail: [email protected]
• Telephone: • (02) 9212 6242 (head office) • (08) 9311 8230 (direct)
• Website: www.mediaaccess.org.au• Twitter: @mediaaccessaus