dirk stoltenberg, abb - creating agility

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© ABB Group November 8, 2013 | Slide 1 Efficiency. Synergy. Excellence HR Tech – Amsterdam …HR supporting ABB’s global business growth Dirk Stoltenberg // Group HR // 10.2013 A better world begins with you ABB Style @ youtube

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Dirk Stoltenberg & Stefan Koenig, ABB - Creating Agility Presentation in the HR Technology Stream HR Tech Europe 2013 #hrtecheurope

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Page 1: Dirk Stoltenberg, ABB - Creating Agility

© ABB GroupNovember 8, 2013 | Slide 1

Efficiency. Synergy. ExcellenceHR Tech – Amsterdam…HR supporting ABB’s global business growth

Dirk Stoltenberg // Group HR // 10.2013

A better worldbegins with you

ABB Style @ youtube

Page 2: Dirk Stoltenberg, ABB - Creating Agility

© ABB GroupNovember 8, 2013 | Slide 2

A global leader in power and automation technologiesLeading market positions in main businesses

§ 145,000 employees in 100 countries

§ $39 billion in revenue

§ Formed in 1988 merger of Swiss and

Swedish engineering companies

§ Predecessors founded in 1883 & 1891

§ Publicly owned

§ Head Office in Zürich, Switzerland

Page 3: Dirk Stoltenberg, ABB - Creating Agility

© ABB GroupNovember 8, 2013 | Slide 3

28%

16%

21%

13%

22%

Orders by business field% of total orders

Orders by region% of total orders

Powersystems

Discrete automation andmotion Europe

Asia

Americas

Middle East andAfrica

Well-balanced business and geographic portfolioCapturing growth opportunities, wherever they arise

Share of

employees

48%

Maturemarkets

Emergingmarkets

Powerproducts

Processautomation

Low voltageproducts

52%

Page 4: Dirk Stoltenberg, ABB - Creating Agility

© ABB GroupNovember 8, 2013 | Slide 4

Page 5: Dirk Stoltenberg, ABB - Creating Agility

© ABB GroupNovember 8, 2013 | Slide 5

Innovation is key to ABB’s competitive advantageLeadership built on people interaction and consistent R&D investment

§ More than $1.4 billion invested annually in R&D§ 8,000 scientists§ Close R&D collaboration with 70 universities

§ MIT (US), Tsinghua (China), KTH Royal Institute of Technology (Sweden),Indian Institute of Technology (New Delhi), ETH (Switzerland), Karlsruhe(Germany), AGH University of Science and Technology (Poland)

Page 6: Dirk Stoltenberg, ABB - Creating Agility

© ABB GroupNovember 8, 2013 | Slide 6

… people matter because …

k = (p + i)s

knowledge people informationtechnology

/ contact

sharing

contextcontext

Knowledge equals employees and information being connected throughpersonal contact & technology exploitation.

Knowledge doubles, triples, quadruples, … as soon as being shared

Page 7: Dirk Stoltenberg, ABB - Creating Agility

© ABB GroupNovember 8, 2013 | Slide 7

üüüüüüü

ü

Page 8: Dirk Stoltenberg, ABB - Creating Agility

© ABB GroupNovember 8, 2013 | Slide 8

Page 9: Dirk Stoltenberg, ABB - Creating Agility

© ABB GroupNovember 8, 2013 | Slide 9

Top Performing want to work in top-class environment“So what HR?”

§ ABB is one of the world’s most global companies

§ A culture of openness, flexibility and inclusiveness helps toattract top performers

§ ABB strives for excellence in personal development,operational execution, health and safety, business ethics

§ A Group-wide staff development program aims to bring aculture of leadership to every level of the organization

Page 10: Dirk Stoltenberg, ABB - Creating Agility

Hybrid HCMSAP distribution

§ One global SAP HCM-system that handles data for 143,000 employees across 80countries for 9 key HR processes & as Single Workforce Intelligence

§ 4 major region HR-systems, 17 country SAP systems thus are interfacing

Page 11: Dirk Stoltenberg, ABB - Creating Agility

§© ABB Group

§November 8, 2013 | Slide 11

HR Group ToolsFacts and Timeline

135’000 users // 80 countries // 85’000 Appraisals // 91’000 Share Acquisition Plans // …

JAN 2012DEC 2011JUNE 2011JAN/FEB2011

DEC 2010SEPT2009

JULY2009

APR/OCT2008

HRGT HRGT PortalESS & MSS

Local HRSystems

Employee Share Acquisition Program

Competence ManagementPerformance Management

Recruitment

Management Incentive PlanInt. Assignment

Succession Management

Global Grading System

Scorecard

EmployeesManagersHR Function

Page 12: Dirk Stoltenberg, ABB - Creating Agility

© ABB Group

November 8, 2013 | Slide 12

People system to enable ABB growthPerforming Talent Management

Page 13: Dirk Stoltenberg, ABB - Creating Agility

© ABB GroupNovember 8, 2013 | Slide 13

Page 14: Dirk Stoltenberg, ABB - Creating Agility

© ABB GroupNovember 8, 2013 | Slide 14

Page 15: Dirk Stoltenberg, ABB - Creating Agility

© ABB GroupNovember 8, 2013 | Slide 15

Page 16: Dirk Stoltenberg, ABB - Creating Agility

People. Partnership. Performance.

HR Tech – AmsterdamProject HR4YOU – Overview

HR Switzerland, Stefan Koenig, October 2013

A better worldbegins with you

© ABBOct 25, 2013 – HR Tech, Amsterdam | 16

Page 17: Dirk Stoltenberg, ABB - Creating Agility

© ABB 11/8/2013November 8, 2013 | Slide 17

Imagine…

… a substantial step change in HR.

… leading edge services to line managers and employees.

… optimal access and navigation to all HR topics.

… «google-ization» of HR.

… HR at your fingertips with tools that are fun to use.

Page 18: Dirk Stoltenberg, ABB - Creating Agility

HR4YOUDriven by Our Customers’ Experience

HR4YOU

Efficientsystems &

tools

Shortresponse &

deliverytime

Productiverecruit-ment

Ease ofdoing

business

Adequatequalitywork

Reposition HR in the Swiss organization as an innovative,strategic, reliable and value adding partner

• HR Core Processes

• Compensation & Benefits

• ESS/MSS, Workflows

• Entry Process

• HR Controlling

• eDossier

• HR Information

• HR Portal

• HR Broadcast

• HR Collaboration

• Applicant Experience

• Visual Design

Scope

© ABBOct 25, 2013 – HR Tech, Amsterdam | 18

Page 19: Dirk Stoltenberg, ABB - Creating Agility

HR Core Processes§ Integrated in SAP with a user friendly portal§ Highly automated (end-to-end)§ Utilization of mobile devices, where useful

HR InformationAccess and navigate HR information in a smart and easy way by§ Introducing a state-of-the-art & easy to use HR portal§ Integrating SAP BW for accessing structured data§ Using social media/e-learning

HR4YOUScope

© ABBOct 25, 2013 – HR Tech, Amsterdam | 19

Page 20: Dirk Stoltenberg, ABB - Creating Agility

HR4YOUQualitative Benefits

§Dealing with HR isfun, using smart anduser friendly tools.§ Intuitive participationin HR-processeswithout intensetraining.§ Easy access to HRinformation.

§Doing HR-tasksfaster and better.§ Taking decisionsbased on validinformation.§ Fast and reliable HRservices.§ Excellent partnership.

§ Smart set of tools tomanage dailybusiness.§ Focus on more valueadded tasks andpeople management.§ Increased servicelevel qualitatively andquantitatively.

Employee Manager HR Community

© ABBOct 25, 2013 – HR Tech, Amsterdam | 20

Page 21: Dirk Stoltenberg, ABB - Creating Agility

Current ProcessesExample: Promotion

Phase 1Finding & processing

information

Phase 3Issuing & signing

documents

Phase 2Data Input &transmission

Complex and inefficient way of working© ABBOct 25, 2013 – HR Tech, Amsterdam | 21

Page 22: Dirk Stoltenberg, ABB - Creating Agility

450 250Keywords Documents Pages

Current HR InformationVolume in Switzerland – Example: Employee Handbook

1200

Primary source holds huge amount of text

+

© ABBOct 25, 2013 – HR Tech, Amsterdam | 22

Page 23: Dirk Stoltenberg, ABB - Creating Agility

Current HR InformationTools and Sources in Switzerland Today

It is difficult to find what you need

HRInformation

© ABBOct 25, 2013 – HR Tech, Amsterdam | 23

Page 24: Dirk Stoltenberg, ABB - Creating Agility

HR4YOU Steering CommitteeProject Organization

Project Management

HR Broadcast

HR Collaboration

HR Portal

Applicant Experience

HR Visual Design

HR Information

MSS / ESS Workflows

Comp & Benefits

HR Controlling

Entry Process

E-Dossier

Reference Letters

HR Core Processes PMO

Change Management

Test Management (QA)

Internal Control

Reference GroupTechnology

Education / Training

© ABBOct 25, 2013 – HR Tech, Amsterdam | 24

Page 25: Dirk Stoltenberg, ABB - Creating Agility

HR4YOUReference Group

§ Composition§ Employees§ Line Managers§ HR Function§ Headquarters§ Works Council

§ Members demonstrate visible leadership >>> Ambassadors

§ Members are a sounding board >>> Voice of the Customer

§ Members give input during design >>> Test Drivers

§ Members agree and execute actions >>> Project Participants

© ABBOct 25, 2013 – HR Tech, Amsterdam | 25

Page 26: Dirk Stoltenberg, ABB - Creating Agility

Comp. &Benefits

Entry Pr.

WDA

HR4YOU Solution Landscape

ApplicantExperience

TataInteractive

SAP HCM

Collab‘nABB

StandardCAWP, SitefinityTargeting

TaggingReworkedContent

E-Dossier

XFT

ReportingMobile Work-flow

HTML5

TWS

DesignStudio

SAP BW

TWS

MS Sharepoint

Governance

Broadcasting

HR4YOU Visual Design

HR4YOUPortal

Ext’lPortalMSS/ESS Portal

TicketTool

To-be ABBStandard

also OrderMgmt, ACDItalic font is applied to 3rd party products/providers.

© ABBOct 25, 2013 – HR Tech, Amsterdam | 26

Page 27: Dirk Stoltenberg, ABB - Creating Agility

HR4YOUProject Timeline

Q1/Q2 2013Vendor Selection

Contracting

Q2 2013

Solution Design

Q2/Q3 2013Detail Specification

Branding

Q3/Q4 2013

ConfigurationDevelopment

Q4 2013/Jan 2014Testing

Content Upload

Oct 2012

Kick-OffScoping

March 2014

Go-Live

© ABBOct 25, 2013 – HR Tech, Amsterdam | 27

Page 28: Dirk Stoltenberg, ABB - Creating Agility

© ABB GroupNovember 8, 2013 | Slide 28