dirk stoltenberg, abb - creating agility
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Dirk Stoltenberg & Stefan Koenig, ABB - Creating Agility Presentation in the HR Technology Stream HR Tech Europe 2013 #hrtecheuropeTRANSCRIPT
© ABB GroupNovember 8, 2013 | Slide 1
Efficiency. Synergy. ExcellenceHR Tech – Amsterdam…HR supporting ABB’s global business growth
Dirk Stoltenberg // Group HR // 10.2013
A better worldbegins with you
ABB Style @ youtube
© ABB GroupNovember 8, 2013 | Slide 2
A global leader in power and automation technologiesLeading market positions in main businesses
§ 145,000 employees in 100 countries
§ $39 billion in revenue
§ Formed in 1988 merger of Swiss and
Swedish engineering companies
§ Predecessors founded in 1883 & 1891
§ Publicly owned
§ Head Office in Zürich, Switzerland
© ABB GroupNovember 8, 2013 | Slide 3
28%
16%
21%
13%
22%
Orders by business field% of total orders
Orders by region% of total orders
Powersystems
Discrete automation andmotion Europe
Asia
Americas
Middle East andAfrica
Well-balanced business and geographic portfolioCapturing growth opportunities, wherever they arise
Share of
employees
48%
Maturemarkets
Emergingmarkets
Powerproducts
Processautomation
Low voltageproducts
52%
© ABB GroupNovember 8, 2013 | Slide 4
© ABB GroupNovember 8, 2013 | Slide 5
Innovation is key to ABB’s competitive advantageLeadership built on people interaction and consistent R&D investment
§ More than $1.4 billion invested annually in R&D§ 8,000 scientists§ Close R&D collaboration with 70 universities
§ MIT (US), Tsinghua (China), KTH Royal Institute of Technology (Sweden),Indian Institute of Technology (New Delhi), ETH (Switzerland), Karlsruhe(Germany), AGH University of Science and Technology (Poland)
© ABB GroupNovember 8, 2013 | Slide 6
… people matter because …
k = (p + i)s
knowledge people informationtechnology
/ contact
sharing
contextcontext
Knowledge equals employees and information being connected throughpersonal contact & technology exploitation.
Knowledge doubles, triples, quadruples, … as soon as being shared
© ABB GroupNovember 8, 2013 | Slide 7
üüüüüüü
ü
© ABB GroupNovember 8, 2013 | Slide 8
© ABB GroupNovember 8, 2013 | Slide 9
Top Performing want to work in top-class environment“So what HR?”
§ ABB is one of the world’s most global companies
§ A culture of openness, flexibility and inclusiveness helps toattract top performers
§ ABB strives for excellence in personal development,operational execution, health and safety, business ethics
§ A Group-wide staff development program aims to bring aculture of leadership to every level of the organization
Hybrid HCMSAP distribution
§ One global SAP HCM-system that handles data for 143,000 employees across 80countries for 9 key HR processes & as Single Workforce Intelligence
§ 4 major region HR-systems, 17 country SAP systems thus are interfacing
§© ABB Group
§November 8, 2013 | Slide 11
HR Group ToolsFacts and Timeline
135’000 users // 80 countries // 85’000 Appraisals // 91’000 Share Acquisition Plans // …
JAN 2012DEC 2011JUNE 2011JAN/FEB2011
DEC 2010SEPT2009
JULY2009
APR/OCT2008
HRGT HRGT PortalESS & MSS
Local HRSystems
Employee Share Acquisition Program
Competence ManagementPerformance Management
Recruitment
Management Incentive PlanInt. Assignment
Succession Management
Global Grading System
Scorecard
EmployeesManagersHR Function
© ABB Group
November 8, 2013 | Slide 12
People system to enable ABB growthPerforming Talent Management
© ABB GroupNovember 8, 2013 | Slide 13
© ABB GroupNovember 8, 2013 | Slide 14
© ABB GroupNovember 8, 2013 | Slide 15
People. Partnership. Performance.
HR Tech – AmsterdamProject HR4YOU – Overview
HR Switzerland, Stefan Koenig, October 2013
A better worldbegins with you
© ABBOct 25, 2013 – HR Tech, Amsterdam | 16
© ABB 11/8/2013November 8, 2013 | Slide 17
Imagine…
… a substantial step change in HR.
… leading edge services to line managers and employees.
… optimal access and navigation to all HR topics.
… «google-ization» of HR.
… HR at your fingertips with tools that are fun to use.
HR4YOUDriven by Our Customers’ Experience
HR4YOU
Efficientsystems &
tools
Shortresponse &
deliverytime
Productiverecruit-ment
Ease ofdoing
business
Adequatequalitywork
Reposition HR in the Swiss organization as an innovative,strategic, reliable and value adding partner
• HR Core Processes
• Compensation & Benefits
• ESS/MSS, Workflows
• Entry Process
• HR Controlling
• eDossier
• HR Information
• HR Portal
• HR Broadcast
• HR Collaboration
• Applicant Experience
• Visual Design
Scope
© ABBOct 25, 2013 – HR Tech, Amsterdam | 18
HR Core Processes§ Integrated in SAP with a user friendly portal§ Highly automated (end-to-end)§ Utilization of mobile devices, where useful
HR InformationAccess and navigate HR information in a smart and easy way by§ Introducing a state-of-the-art & easy to use HR portal§ Integrating SAP BW for accessing structured data§ Using social media/e-learning
HR4YOUScope
© ABBOct 25, 2013 – HR Tech, Amsterdam | 19
HR4YOUQualitative Benefits
§Dealing with HR isfun, using smart anduser friendly tools.§ Intuitive participationin HR-processeswithout intensetraining.§ Easy access to HRinformation.
§Doing HR-tasksfaster and better.§ Taking decisionsbased on validinformation.§ Fast and reliable HRservices.§ Excellent partnership.
§ Smart set of tools tomanage dailybusiness.§ Focus on more valueadded tasks andpeople management.§ Increased servicelevel qualitatively andquantitatively.
Employee Manager HR Community
© ABBOct 25, 2013 – HR Tech, Amsterdam | 20
Current ProcessesExample: Promotion
Phase 1Finding & processing
information
Phase 3Issuing & signing
documents
Phase 2Data Input &transmission
Complex and inefficient way of working© ABBOct 25, 2013 – HR Tech, Amsterdam | 21
450 250Keywords Documents Pages
Current HR InformationVolume in Switzerland – Example: Employee Handbook
1200
Primary source holds huge amount of text
+
© ABBOct 25, 2013 – HR Tech, Amsterdam | 22
Current HR InformationTools and Sources in Switzerland Today
It is difficult to find what you need
HRInformation
© ABBOct 25, 2013 – HR Tech, Amsterdam | 23
HR4YOU Steering CommitteeProject Organization
Project Management
HR Broadcast
HR Collaboration
HR Portal
Applicant Experience
HR Visual Design
HR Information
MSS / ESS Workflows
Comp & Benefits
HR Controlling
Entry Process
E-Dossier
Reference Letters
HR Core Processes PMO
Change Management
Test Management (QA)
Internal Control
Reference GroupTechnology
Education / Training
© ABBOct 25, 2013 – HR Tech, Amsterdam | 24
HR4YOUReference Group
§ Composition§ Employees§ Line Managers§ HR Function§ Headquarters§ Works Council
§ Members demonstrate visible leadership >>> Ambassadors
§ Members are a sounding board >>> Voice of the Customer
§ Members give input during design >>> Test Drivers
§ Members agree and execute actions >>> Project Participants
© ABBOct 25, 2013 – HR Tech, Amsterdam | 25
Comp. &Benefits
Entry Pr.
WDA
HR4YOU Solution Landscape
ApplicantExperience
TataInteractive
SAP HCM
Collab‘nABB
StandardCAWP, SitefinityTargeting
TaggingReworkedContent
E-Dossier
XFT
ReportingMobile Work-flow
HTML5
TWS
DesignStudio
SAP BW
TWS
MS Sharepoint
Governance
Broadcasting
HR4YOU Visual Design
HR4YOUPortal
Ext’lPortalMSS/ESS Portal
TicketTool
To-be ABBStandard
also OrderMgmt, ACDItalic font is applied to 3rd party products/providers.
© ABBOct 25, 2013 – HR Tech, Amsterdam | 26
HR4YOUProject Timeline
Q1/Q2 2013Vendor Selection
Contracting
Q2 2013
Solution Design
Q2/Q3 2013Detail Specification
Branding
Q3/Q4 2013
ConfigurationDevelopment
Q4 2013/Jan 2014Testing
Content Upload
Oct 2012
Kick-OffScoping
March 2014
Go-Live
© ABBOct 25, 2013 – HR Tech, Amsterdam | 27
© ABB GroupNovember 8, 2013 | Slide 28