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  • 8/6/2019 Director Learning and Development or Manager Learning and Develo

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    LYNN MCCANN RUSSELL, MBA, CPLP, CGP

    [email protected]

    CORPORATE TRAINING EXECUTIVE

    Corporate Training Management ~ Executive Training & Coaching ~ Adult Learning &Continuing Ed ~ Consulting

    Result-driven and highly personable training executive with MBA and track recordof success in construction and corporate training / development industries. Proven ability to improve diverse metrics (staff performance, certification levels, OSHA compliance) by leading training programs in consulting and in-house roles. Background in classroom (lecture / seminar / workshop) and remote / distancelearning programs (strong technical skills). Colorful and engaging speaker ableto generate enthusiasm and material retention at all levels.

    * American Society for Training & Development Certified Professional in Learning& Performance* NAHB Certified Green Professional* Executive coach and strategic consultant to corporate leaders Disney, KelloggCompany, Venoco Oil, Coleman and the American Society for Training & Development* Consultant to construction companies including FMI (international construction

    consulting and investment banking) and Beazer Homes USA* Current president-elect of the National Association of Women in Construction (NAWIC)

    STRENGTHS:

    Strategic Planning & Needs IdentificationBudget / P&L ManagementTraining Program DevelopmentTraining Program ManagementInstructional TechnologiesTraining Materials DevelopmentFine-tuning & Targeting

    Instructional DesignPublic Speaking & PresentationCurriculum Design & DeliveryRemote / Distance LearningConference / Classroom / Workshop

    SELECTED ACCOMPLISHMENTS

    CONSTRUCTION INDUSTRY* Known as featured speaker at construction industry events and author on greenbuilding and construction management for construction industry publications* Serve as consultant for construction industry corporations and organizations* Handpicked by Disney Corporate to lead team of 32 in $58M Disneyland Hotel & C

    onvention Center renovation - cut $2M from projected costs while absorbing $6M in extras* Managed cross-functional construction project team in successful $4M Disneyland Park project honored as finalist for Associated General Contractors Most Difficult Job of the Year Award* Built construction project business cases personally approved by Michael Eisner* Selected for early fast-track promotion from construction technician to construction project management while obtaining two degrees and industry certifications

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    TRAINING & DEVELOPMENT* Built customized training programs for Beazer Homes and FMI construction consulting firms* Crafted highly acclaimed construction industry regional certification programswith technical sessions customized to local practices and building conditions* Developed training programs for industry leaders including Philip Morris (leadership training), Kodak (Six Sigma interpersonal skills training), FMI (green construction)* Jointly launched Disneyland Learning Center for Facilities, Engineering, and Construction

    PROFESSIONAL EXPERIENCE

    DYNAMIC ALLIANCES, Various Client Locations 2007 to PresentConsultant* Develop and manage delivery of training / employee development programs including executive coaching, corporate training, and onsite field training.* Serve as subject matter expert on residential construction and green construction.* Provide additional consulting services ranging from strategic and tactical planning to enterprise process analysis and process improvement to increase productivity and profit margins.* Major engagements:

    NATIONAL ASSOCIATION OF WOMEN IN CONSTRUCTION (2010) - Developed and delivered Strategic Planning Workshop for South Atlantic leaders (Region 11)

    AMERICAN SOCIETY FOR TRAINING & DEVELOPMENT (2010) - Develop examination materials / exam questions for industry certification; provide advice and guidance on reference base categorization

    FMI CORPORATION (2007 TO 2009) - Started as external consultant and recruited for in-house role as senior consultant in for this national construction consulting firm's Residential Construction Practice. Assessed organizational culture andprocesses and made recommendations for multifamily builder and municipality clients, with particular emphasis on development and implementation of corporate an

    d field training programs. Served as subject matter expert on green building

    ALLSCRIPTS & MISYS HEALTHCARE SOLUTIONS, INC. (2006 TO 2007) - Developed and delivered project management training programs in workshop format in Electronic Health Record solutions

    VARIOUS (2006 TO 2010) - Serve as industry resource, holding roles including current Vice-President and President-Elect of National Association of Women in Construction (NAWIC), Raleigh Chapter, serving on the Advisory Board of the Construction Technology Career Academy (CTCA), and chairing the Raleigh NAWIC Habitat for Humanity Initiative

    BEAZER HOMES, Atlanta, GA 2005 to 2006

    Beazer University Learning & Development Manager* Jointly developed Builder Certification Program with blended e-learning / distance learning and technical workshops* Developed and implemented division-level train-the-trainer program to enable local facilitation of certification workshops* Handpicked to mentor other Regional Directors to foster adoption of proven best practices* Built business practices that enabled and fostered knowledge exchange and field verification

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    Regional Director - Employee Development (South and Mid-Atlantic Regions)* Designed curriculum and course materials and delivered or oversaw delivery offield training including builder certification courses, OSHA 10-Hour Training for onsite construction professionals and trade partners, etc.

    COMPETITIVE SOLUTIONS, INC., Raleigh, NC 1997 to 2003Senior Business Consultant* Conducted enterprise-level needs assessment and business plans assessment to develop custom training programs to achieve client goals* Collaborated with client executives on strategic plan development and communication strategies* Served as requested speaker at client seminars and conventions* Developed and delivered team process training in communication, listening, meeting management, expectation management, problem solving, and decision making* Designed custom multi-day workshops for multiple clients* Developed train-the-trainer and certification programs to enable client trainers to deliver learning experiences in-house* Served as principal account contact and advisor to executives and middle management

    DISNEYLAND, Anaheim, CA 1989 to 1997Manager of Process Improvement & Cast Enhancement* Promoted to oversee training and development program for company renowned worldwide for staff excellence

    * Co-founded Disneyland Facilities, Engineering and Construction Learning Centerand worked as trusted advisor to Facilities Division staff* Assembled, trained, and managed training team for implementation of major training initiatives* Also spearheaded business process analysis and business process improvement initiatives, particularly in construction project management* Selected to receive coveted Disneyland Spirit Award

    Certified Disney University Instructor* Developed and delivered traditional classroom training on "Business as Usual,"focusing on effective change management* Designed and delivered "A Personal Journey into Year 2000" for Facilities Division, ultimately rolled out to entire Park

    Construction Project Manager* Planned and managed construction projects ranging in size and scope from $50Kto $58.6M* Led projects for Disney hotels, resort, and Park, including new construction and renovation* Consistently reduced costs by instituting better construction management bestpractices.

    PREVIOUS EXPERIENCE: Worked my way through three degrees in construction, advancing on fast track from hands-on construction to construction project managementin County Facilities, University Teaching Medical Center, High-rises, Entertainment & Hospitality Facilities, and Residential Construction

    EXCELLENT SOFTWARE SKILLS: Power-user of MS Project, Visio, Office (particularly Excel), & SharePoint; multiple Instructional Technologies and Web-Based Distance Learning / e-Learning PackagesEDUCATION & CERTIFICATION

    Master of Business Administration (MBA), University of Phoenix (Thesis on Corporate Culture Change)Construction Management Professional Certificate, University of California-Davis

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    Postgraduate Studies in Adult Learning, University of California-DavisBachelor of Arts (BA), Fine Art / Architectural Rendering, Sociology Minor, University of Maryland

    Certified Professional in Learning & Performance (CPLP), American Society for Training & DevelopmentInstructional Design - Facilitating Organizational Change Improving Human Performance - Training Delivery - Managing Organizational Knowledge - Managing Learning Function - Talent Management - Measurement & Evaluation - Coaching

    Certified Green Professional (CGP), National Association of Home Builders (NAHB)Previous Authorized Outreach OSHA Trainer (10- & 30-hour Job Safety), OSH AdministrationAdult Education & College Teaching Credentials, State of CaliforniaPrevious Certification as Licensed General Contractor, State of California

    PROFESSIONAL AFFILIATIONS

    President-Elect, National Association of Women in Construction (NAWIC), RaleighChapterVice President, National Association of Women in Construction (NAWIC), Raleigh ChapterAdvisory Board, Construction Technology Career Academy (CTCA)Chair, Raleigh NAWIC Habitat for Humanity Initiative

    Member, American Society for Training & Development (ASTD)Member, National Association of Home Builders (NAHB)

    SELECTED PUBLICATIONS & PRESENTATIONS

    Bringing Green Home, FMI Quarterly, Issue 4, 2009: pp50-57.Treat Green Guidelines as Tool, Not Goal, Say Panelists at Multi-Housing World Green Multifamily Session (Cited), Multi-Housing News Online, Sept.18, 2008.Perspective: Ride Green Wave (Co-Author), Multi-Housing News, Jul.28, 2008.Creating Urban Magic: 12 Tips for Successful Redevelopment, Multi-Housing News,Feb.17, 2008.A Personal Journey into Year 2000, The Walt Disney Company, 1996.

    Green Construction Field Panelist, Multi-Housing World Conference, Denver, CO, 2008"Green Construction," FMI Consultant Training Program, Raleigh, NC, 2008"Sustainable Construction," Multi-Housing World Conference, Denver, CO, 2008"Beazer Builder Certification" Certification Workshops, Multiple Locations, South Atlantic Region, 2006"Divergent Generations - A Leader's Challenge," Fairleigh Dickinson University,2004"Divergent Generations - A Leader's Challenge," American Competitiveness Conference, 2003Front-line Leadership, Philip Morris Management Training Program, 2002"Mind-Shift: Industrial Age to Information Age" - Training and Development Conference, Branson, 2001

    "Unmanaging to Bottom Line Success" American Petroleum Institute, National Training and Development Conference, 2001"Communication styles, interpersonal influence, meetings skills, negotiations, conflict resolution, and contract basics" Kodak Six Sigma Black and Green Belt Program, 2000"The Power of Commitment" - NCSU Women's Search for Meaning in the Workplace, 2000"Black Belt Team Skills" - Piedmont Technical College, 1999"Moving from Loyalty to Commitment" - NCSU Women's Search for Meaning in the Workplace, 1999

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    "Business Focused Leadership" - Executive Women in Texas Government Conference,1999"Becoming a Business Focused Team Organization" - American Petroleum Institute,National Training and Development Conference, 1997, 1998