digital signature capabilities ky bi mi!keep your business ...cosign replaces slow and expensive...
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Digital Signature CapabilitiesK Y B i M i !Keep Your Business Moving!
J h M hi iJohn MarchioniARX, Inc.www.arx.com
ARX | 855 Folsom St. Suite 939 San Francisco, CA | (415) 839 8161 | www.arx.com | [email protected]
Agenda
Technology Overview
Next Generation SolutionNext Generation Solution
Digital Signature Demo
ROI D iROI Drivers
Electronic Signature Legislation
Case Study
Q&A
When are Digital Signature Needed?
Automating signature-dependent processes: approval, agreement,
and acceptanceand acceptance
Verification inside & outside the organization
Audit regulatory & governance requirementsAudit, regulatory, & governance requirements
When your evolution to a Paperless Environment is hitting the
Signature Stoplight!Signature Stoplight!
Digital Signature Technology
Components: • Document Hash• Private Key• Public Key• ID Certificate
++ ++Document
to SignDigital
SignatureSigned
Document
++ ++Document
HashSigner ID Certificate
Signer Private Key
CoSign®: Meeting Demands of Business
Binds an identity to an electronic document, record or authorization within a business processauthorization within a business process.
Maintains the 3 I’s of proof: f p f
• signer Identity;
• signer Intent; and
• record Integrity.
Affordably completes your investment in business-process o dably co pletes you vest e t bus ess p ocess automation.
Approach to Good Business Practice & Legal Binding
CoSign replaces slow and expensive paper-wet-ink signatures with digital, low-cost, legally enforceable signatures.
CoSign Digital Signatures provide proof of the Three I’s:
IntentIntentIdentityIdentity IntegrityIntegrity
g g g p p
Signer Identity Signer Intent Document Integrity
Who signed the document?
Signer’s ID embedded insigned document
Why did signer participate in the transaction?
Reason Code
Has content changed after it was signed?
Data cannot change withoutsigned document Reason Code Data cannot change without detection & invalidating the
signature(s)
Next Generation Digital Signatures
Turn-key network-attached appliance;
Driven by pre-existing (or pre-established):
• User-Management Policy
• User-Directory
• User-Authentication Scheme
Trusted By:
• Employees• Partners• Customers• Citizens• Citizens• Auditors• Suppliers
CoSign: Sign and Verify Anything
PDF & PDF/AOutlook
Excel00/XP/03/07 Word
00/XP/03/07 Web Forms
PowerPoint00/03/07 Application-Compatible
Signature Mechanism
InfoPath
Virtual
Signature Mechanism
Tiff ImagesLOTUS Forms
AutoCADWordPerfect
Virtual Signing
Live DEMO - Digital Signatures in Action
Also, Recorded DemosMS Office, PDF, MOSS Examples
demo-Applications-signature-http://www.arx.com/resources/digital
demo-SharePoint-signature-http://www.arx.com/resources/digital
Express your unique digital signature securely
Valid SignatureValid Signature
What is a CoSign Digital Signature?
Transaction Transaction IntegrityIntegrity
John Miller IdentityIdentity******
IntentIntent
Huge ROI Potential: Enterprise, B2B and B2C Applications
Transactional Document Examples Governance Document Examples Claims Clinical Documentation
C i h d
Board Actions Corporate Communications and Public
R Customer service change orders Designs, Drawings, Plans Field Service, Maintenance, and
Calibrations ReportsG l C M S i d
Reports Disbursements: Check, Wire Transfer
Orders, and ACH Transactions Employee Actions
E l B fi Ch General Contracts, Master Service, and Sub-contractor Agreements
HIPAA patient forms and consent forms Invoices
L b R t N t d C tifi t f
Employee Benefit Changes Employee On-Boarding Documents Employee Time Sheets Employee Training Acknowledgements
E R t & R i b t Lab Reports, Notes, and Certificates of Analysis
Lease Agreements Loan Agreements
M f t i I t ti d R t
Expense Reports & Re-imbursement Approvals
Financial Spreadsheets: Data Collection and AggregationGift R d Manufacturing Instructions and Reports
Medical Records Purchase Orders Sale Proposals T t P d
Gift Records Journal Entries related to Accounting and
General Ledger Standard Operating Procedures, Policies,
W k I t ti d T i i D t Test Procedures Work Orders
Work Instructions, and Training Documents Tax Filings
ROI Drivers
Digital Signatures = Productivity Tool
• Keeps you paperless, electronic and green;
• Enables you to adapt general operations to Lower Costs;
• Lowers specific cost burdens associated with meeting audit d l li i
“I agree”“I agree”“I authorize”“I authorize”“I declare”“I declare”
and regulatory-compliance requirements.
Speed, Convenience, and ControlAcross all your business processes
The Law and GxP
Disclaimer: ARX is not a law firm and does not provide legal advice. We make no warranty, express or implied, concerning any interpretation of laws and regulations or its reliability as presented here or of the content on websites cited in this presentationon websites cited in this presentation.
US/EU State and Federal Statutes
Legislation• Uniform Electronic Transactions Act • Uniform Electronic Transactions Act
(“UETA”) – 1999
• Electronic Signatures in Global and National Commerce Act (“E-Sign”) – 2000
• EU Directive for Electronic Signatures –19991999
These Acts give legal force and These Acts give legal force and effect to digital signatures.
Uniform Electronic Transactions Act
UETA http://www.law.upenn.edu/bll/archives/ulc/fnact99/1990s/ueta99.htm
SECTION 7. LEGAL RECOGNITION OF ELECTRONIC RECORDS, ELECTRONIC SIGNATURES, AND ELECTRONIC CONTRACTS.
• (a) A record or signature may not be denied legal effect or (a) A record or signature may not be denied legal effect or enforceability solely because it is in electronic form;
• (b) A contract may not be denied legal effect or enforceability solely because an electronic record was used in its formation;because an electronic record was used in its formation;
• (c) If a law requires a record to be in writing, an electronic record satisfies the law;
• (d) If a law requires a signature, an electronic signature satisfies the law.
E-Sign Act
ELECTRONIC SIGNATURES IN GLOBAL AND NATIONAL COMMERCE ACT (aka E-Sign) at: ( )http://frwebgate.access.gpo.gov/cgi-bin/getdoc.cgi?dbname=106_cong_public_laws&docid=f:publ229.106
Mirrors various provisions of UETA (which preceded it.)
• section a) says electronic signatures and documents are legal;
ti b) thi t d t id th t th t • section b) this act does not override other acts that may mandate use of paper-based transactions;
• section c) “Consents” outlines what the parties must agree, ) p g ,and declare they agree(d), to use of electronic signatures/contracts between them; important in B2C and B2B scenariosB2B scenarios.
UETA and E-Sign
46 US States (+ DC, Puerto Rico and the Virgin Islands) have adopted UETA See: http://www ncsl org/programs/lis/CIP/ueta statutes htmSee: http://www.ncsl.org/programs/lis/CIP/ueta-statutes.htm
• Georgia; Illinois; New York; Washington have other statutes pertaining to electronic transactions:GA G C d A 10 12 1 IL 5 ILCS 175/1 101 NY NY CLS St t T h l g 301 t GA: Ga. Code Ann., 10-12-1; IL: 5 ILCS 175/1-101; NY: NY CLS State Technology 301 et seq.; WA: http://apps.leg.wa.gov/RCW/default.aspx?cite=19.34
Th US F d l A t E Si if di t t b The US Federal Act, E-Sign, governs if disputes cannot be settled at the State level.Note: US courts seem to be so routinely admitting electronic signatures due to the y g gE-Sign Act that it is unnecessary for them to write a written opinion actually going through the analysis under the statute; In a sense, the statute is doing its job by obviating the need for any court to think twice about whether an electronic signature could be admissible (assuming it met all the other rules of evidentiary procedure).
GxP (Good Business Practice)
GxP (Good Business Practice)
What the courts are concerned with:• Admissible evidence
W li / d f ll d i t tl i th • Was a policy/procedure followed consistently in the execution of routine business?
What businesses are concerned with:What businesses are concerned with:• Compliance with regulations
• Audit efficiency
Discovery (the process can be easy or not)• Discovery (the process can be easy or not)
• Compliance with FRCP on Admissibility: http://en.wikipedia.org/wiki/Federal_Rules_of_Civil_Procedure
CoSign Digital Signatures ease the audit, discovery and compliance process.
• Proof of signer ID, Intent and transaction Integrity in g , g yone transportable unit—the signed document/record
Case Study: MAXIMUS
Transformed struggling service offering into a competitive differentiator.
I-9 service was to be cancelledP i t iPaper intensive processLow profit operation
Case Study: MAXIMUS
Transformed struggling service offering into a competitive differentiator.
Legislation passed allowing electronic signaturesDigitized entire business process
Case Study: MAXIMUS
Transformed struggling service offering into a competitive differentiator.
The Impact: Decreased processing time and costDecreased processing time and cost
Reduced postage cost for over 700,000 forms/year Reduced FTE in verification process
Drove customer satisfaction and competitive advantageDrove customer satisfaction and competitive advantageService Guarantee < 1 day processing time
Case Study: MAXIMUS
Prior to CoSign, MAXIMUS processed < 300,000 new hires/year. Today, they process > 700,000.
"The I-9 forms are now completed online and electronically signed by both the employee (new hire) and the employer (client manager) using standard electronic signatures. In addition to the cost and time savings for MAXIMUS and our clients, this solution gives us a competitive advantage in our increasingly competitive marketplace.“Nancy Kim
Vice President
Digital Signature Survey for documents, workflow, SharePoint
Survey by January 2010
Non-Users – Extra Overhead/Process Time
On average, how much time would you say is added to the end-to-end process as a result of this physical sign-off?
For 23%, a week or more is added to their
0% 5% 10% 15% 20% 25% 30% 35%
1/2 day or lessis added to their process times.
For 70% it’s at
1 day
2 days
3 daysleast a day.
3 days
One week
Two weeks
Three weeks
More than 1 month
N=195 non-users,
ROI – for Existing Digital-Signature Users
Considering financial, operational and customer-service benefits, what would you consider to be the payback period from your investment in digital signatures?
0% 5% 10% 15% 20% 25% 30% 35% 40%
6 months or less63% of users achieved ROI in
12 months
18 months Users
12 months or less
well ahead of18 months
2 years
UsersPlanned users
- well ahead of expectations
3 years
More than 3 yearsN=84 Users,N=78 Planned Users
CoSign Digital Signature Summary
Closes last gap in going paperless—Approvals
Broad Application Compatibility
Global Proof of the 3 I’s Global Proof of the 3 I s
signer’s Identity and Intent
record Integrity
Verifiable for decades
A Clearly Measurable ROI
Legally Enforceable Signatures
Questions?
See CoSign® Demos & Success Stories:
www.arx.com www.arx.com