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Proprietary & Confiden0al 2010 © Be Found Online, LLC Beyond Keywords Search Marketing on the Edge

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Page 1: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

Beyond Keywords

Search Marketing on the Edge

Page 2: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

Search 101

•  Paid  Search  

•  Organic  Search  

•  Local  Search  

Page 3: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

Universal Search

•  News  

•  Videos  

• Websites  

Page 4: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

Universal Search Continued

•  Live  TwiHer  Feeds  

•  Book  Search  

•  Image  Search  

•  Search  Sugges0ons  

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Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

Which Solution Is Right for You?

Campaign

•  Paid  Search  

•  Local/Universal  Search  

•  SEO  

Benefits

•  Quick  implementa0on  Immediate  results  

•  Targets  a  local/niche  audience  

•  Affordable  SEO  value  

•  Long-­‐term  benefits  Long-­‐term  value  

Page 6: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

SEARCH ENGINE OPTIMIZATION

Beyond Keywords

Page 7: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

What is SEO?

A.   Manipula*ng  the  on-­‐site  and  off-­‐site  elements    of  a  web  page  

B.   Improving  rankings  on  the  organic    search  engine  results  pages  for    a  given  set  of  keyword  phrases  

C.   Cracking  a  search  engine    algorithm  

D.   All  of  the  above  

Page 8: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

What is an Algorithm?

•  A  set  of  factors  that  search  engines  consider  when  ranking  content  for  a  par0cular  keyword  

•  Factors  can  be  on-­‐site,  like  keywords,  or  off-­‐site,  like  inbound  links  

•  Search  engines  change  their  algorithms  oTen  to  improve  search  results  and  minimize  spam  

Page 9: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

Algorithms in Action

Authority  sites  like  Wikipedia  rank  high.  Google  likes  trusted  sites.  

Page 10: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

Where Can You Place Keywords?

Page  Title  

Header  (H1)  

Naviga0on  

Content  

Products   Ac0ve  Ingredients   Alt  Text  

URLs  

Page 11: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

Where Else Can You Place Keywords?

Directories  

Industry  News  Sites  

Blogs  

Page 12: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

Where Else Can You Place Keywords?

Local  Lis0ngs  

Facebook  

TwiHer  

Page 13: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

What is Link Building?                        Acquiring  inbound  links  to  your  content,  products,  services  

Acquisi0on  Tips  Acquire  Relevancy,  Not  Rank   Iden*fy  target  terms  

Deep  Links  Study  your  network  

OpenSiteExplorer.com  Content  marke*ng  

Page 14: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

What is Content Marketing?

The  art  and  science  of  crea0ng  and  freely  sharing  digital  media  

• Building  brand  equity  • Fostering  consumer  trust  • Crowding  results  spaces,  bolstering  search  rankings  •  Leveraging  social  networks  • Driving  consumer  prospects  to  websites  

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Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

SEO TRENDS Beyond Keywords

Page 16: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

Trend #1 Local Search Results

•  Google  pulls  local  lis0ngs  from  Google  Places  when  you  search  with  a  geographic  qualifier  

•  Primarily  B2C  

Page 17: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

Trend #2 Personalized Search

•  When  signed  into  Google,  Google  knows  past  search  history  and  ISP  loca0on  to  serve  tailored  results.  

Page 18: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

Trend #3 Instant Search

Page 19: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

Trend #4 Shift in Search Engine

Market Share Bing  Overtakes  Yahoo!  As  the  #2  U.S.  Search  Engine  

But  Yahoo  is  showing  Bing  results  now,  so  Google’s  market  share  is  less  stable.  

Page 20: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

So What is SEO Again? SEO  is  not  just  about  making  a  great    

site,  it’s  about  pudng  relevant    content  wherever  the  user  may  be.  It’s  about  eVisibility  •  Viewing  a  home  page  •  Reading  a  blog  •  Scanning  review  sites,  image  site,  video  sites  •  Chadng  on  Facebook  

•  Looking  at  a  job  descrip0on  •  Reading  a  press  release  on  a  news  site  

Page 21: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

LOCAL SEARCH Beyond Keywords

Page 22: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

What is Local Search?

•  Local  Search  targets  specific  geographic  loca0ons  through  paid  and  organic  tac0cs  

One  Loca*on   Mul*ple  Loca*ons  

Page 23: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

Where is Local Search?

23  

But  where  does  it  come  from?....  

Page 24: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

Local Search 101

Local  Search  Results  

Local  Search  Results  

Local  Paid  Search  Lis0ngs  

Local  Submit  Lis0ngs  

Page 25: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

Primary Data Providers in Local Search

Page 26: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

Data Sources for Major Local Search Portals

Page 27: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

Local Search Ecosystem

Page 28: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

Distribution Trends

•  Google  S0ll  on  Top  

•  New  Distribu0on  Partners  

28  

Find  a  reliable  mechanic  

Purchase  a  digital  camera  

Google  has  Substan0al  Local  Volume  

•  1  in  5  queries  on  Google.com  is  Local  in  nature  

•  1  in  3  queries  on  Google  mobile  is  Local  in  nature  

•  Google  Maps  has  49%  Market  Share  US  

•  1M  hours  are  spent  browsing  Maps  and  Earth  every  day  

•  100M  monthly  users  on  Google  Mobile  Maps  

Page 29: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

Measurement of Local •  Difficult  to  Track  – Real  Addresses  – Real  Phone  Numbers  (no  tracking!)  – User  intent  is  offline  

•  Local  Search  Analy0cs  is  Rare  – Few  local  search  engines  or  IYP’s  provide  analy0cs  unless  you  are  using  paid  products  

•  Ranking  &  Inbound  Traffic  – Rankings  can  be  tracked  – Inbound  traffic  can  be  measured  using  Analy0cs  

Page 30: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

Channel Activation

•  Self  -­‐  Iden0fy  sites  &  get  to  work  •  Service  Provider  –  Pay  the  fees  (modest)  and  save  some  0me  •  AHA’s  &  Gotcha’s  – CitySearch  &  Yelp  do  not  support  feed  based  updates.  Translated:  DIY  – Google  Places  allows  you  to  respond  to  reviews  – Find  niche  review  sites  –  check  your  compe00on  on  Google  Places  

Page 31: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

PAID SEARCH Beyond Keywords

Page 32: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

The Lingo

•  SEM  (Search  Engine  Marke0ng)  – PPC,  Paid  Search,  Sponsored  Search,  Search  Ads,  The  best  thing  since  sliced  bread  

•  The  Plamorms  – Google  Adwords  – Yahoo  Search  Marke0ng    •  Panama  

– MicrosoT  AdCenter  •  No  longer  MSN!  

Paid Search

Page 33: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

Account Structure & Organization

•  Campaigns  –  Budget  Control  –  Targe0ng  Control  –  Primary  Sedngs  

•  Ad  Groups  –  Ad  Copy  –  Keyword  Groupings  

•  Keywords  &  Targets  –  Keywords  

•  Phrases  •  Nega0ves  

–  Placements  –  Categories  –  Audiences  (remarke0ng)  

Page 34: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

Keyword Strategy & Process

Step 1: Keyword Research"

•  U0lize  mul0ple  keyword  research  tools   Top  category  terms   Compe00ve  university  analysis   Top  volume  keywords   Common  itera0ons  

•  Combine  onsite  analy0cs   Site  search  data   Organic  keyword  data  

Paid Search

Page 35: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

Keyword Strategy & Process

Step 2: Keyword Refinement"

 Develop  campaign  structure   Merge  &  de-­‐dupe  keyword  lists   Develop  base  category  &  product  

keywords   Expand  base  keyword  lists  with  

itera0ons  &  modifiers   Iden0fy  obvious  nega0ve  

keywords   Idem0ffy  commin  misspelings   Search  query  repor0ng   Expand  &  Segment  Match  types    Broad,  phrase,  exact  

Step 3: Keyword/Ad Group Assignment"

  Assign  keywords  by  campaign  and  category  

  Assign  Ad  Copy  &  Keyword  Inser0on  

Research  

Refine  

Assign  

Paid Search

Page 36: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

Ad Copy Strategy

•  Prequalifica0on  •  Strong  calls  to  ac0on  •  Value  proposi0on  •  Offers  

Page 37: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

Bid Management Types

•  Rules  Based  

•  Pormolio  Based  

•  ROI  Strategies  – ROAS  Maximiza0on  – CPA  Targets  

Bid  Management  Examples  

Page 38: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

Rules Based Bidding •  Thresholds  – Last  7  days  vs  last  30  days  

•  Changes  by  seasonality  •  Scope  – Brand  vs  Product  Keywords  – Priority  Keywords  

•  Values  – Op0mize  based  on  Average  Posi0on,  ROAS,  CPC,  CPA,  CTR,  Quality  Score.    

•  Ac0ons  – Bid  Changes,  Bid  Pausing,  Alerts  

Page 39: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

PAID SEARCH TRENDS Beyond Keywords

Page 40: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

Typical  Publisher  Alloca0on  Strategy  

•     Google  s0ll  King  

•     MicroHoo  Means  Business  •  Test  early  •  Stay  fluid  

•  MicrosoT  adCenter  is  the  new  2nd  plamorm  

Paid Search

Page 41: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

Source:  comScore  qSearch  May  2010    

Paid Search The Search Alliance Brings

Overall Growth in U.S. Search Share

Page 42: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

Social Ads vs Search Ads

•  Social  PPC  Similari0es  – CPC  Buys  – Text  Ads  

•  Differences  – Paid  Search  Targets  Keywords  – Facebook  Ads  Target  People  

Page 43: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

Facebook Ads Targeting

Target  to  exact  audience  • Gender:  male  &  female  • Age:  20  -­‐  50  • Loca0on:  Chicago  metro  area,  WI,  IN,  MI  

• Interests:  banking,  investments,  insurance,  accoun0ng,  law  

• Educa0on:  Undergraduate  degree    

Separate  ads  for  separate  age  groups:  

20  –  30  yrs:  enhance  standing,  promote  

within  

40  –  50  yrs:  start  own  financial  planning  business  

Point  ads  to  website  landing  page  or  

DePaul’s  Facebook  page    

Promote  open  houses  and  other  

events  

Add  image  for  brand  recogni0on  

Es0mated  $1.46  per  click  

Page 44: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

LinkedIn DirectAds Targeting

Target  to  exact  audience  • Age:  25-­‐54  • Loca0on:  IL,  MI,  WI,  IN  

• Industry:  Finance  

Can  target  job  func0on  and  seniority  

Tailor  ads  to  banking,  insurance,  

financial  services,  etc.  

Add  image  for  brand  recogni0on  

Page 45: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

ANALYTICS Beyond Keywords

Page 46: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

How Do I Measure SEO Success?

Page 47: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

What Can I Measure?

•  Campaigns  •  Event  Tracking  •  Site  Search    

•  SEO/SEM  •  Custom  Data  

•  Goals  

Page 48: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

Campaigns

•  Email  •  Display  

•  SEO/SEM  •  Social  

Page 49: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

Events

•  Downloads  •  Video  Views  

•  3rd  Party  Clicks  •  Flash  

Page 50: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

Site Search

No  science  and  no  rockets,  this  simply  tells  us  what  users  type  into  the  on-­‐site  search  box.  

Page 51: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

Metrics

•  Keywords  •  Search  Engines  

•  Traffic  •  S0ckiness  

Page 52: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

Take Action

Page 53: Digital nashville beyond keywords v3 (sak).pptx (1)

Proprietary  &  Confiden0al          2010    ©  Be  Found  Online,  LLC  

Which Solution is Right for You?

SEO  

Local  Search  

Paid  Search