digital media doctor help manual

7/31/2019 Digital Media Doctor Help Manual

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17/12 Digital Media Doctor Help

ww.lc-tech.com/techsupport/digmediadoctor/English/about.htm

About Configuration Testing Reporting Contact

Digital Media Doctor

Digital Media

Doctor can test,

benchmark, and

produce reports onnearly all types of

removable digital

media. Featuring

innovative testing

algorithms, Digital

Media Doctor

displays a report on

how well the media

is functioning.

Digital Media

Doctor works withmost USB, FireWire

or other Digital

Media readers, and

can test the

removable digital

media from Palm

Pilots, Windows CE

devices, Digital

Cameras and

Camcorders, MP3

players, Digital

Recorders and otherdevices. If you are

concerned with the

performance or

reliability of your

media, Digital Media

Doctor can help.

The simple to use

interface makes it

easy to diagnose

your media with just

a few mouse clicks!!

LC Technology International License Agreement

Export Notice

U.S. Export Controls: You agree that you will not export or re-export these products to any country,

person, entity or end user subject to U.S.A. export restrictions. Restricted countries currently include, but

are not necessarily limited to Cuba, Iran, Iraq, Libya, North Korea and Syria. You warrant and represent

that neither the U.S.A. Bureau of Export Administration nor any other federal agency has suspended,

revoked or denied your export privileges .


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Software License Agreement

Read the terms and conditions of this license agreement carefully. The program is copyrighted and

licensed (not s old). By downloading or otherwise receiving a copy of the program, you are accept ing and

agreeing to the terms of this license agreement. This license agreement represents the entire agreement

concerning the program between you and LC Technology International, Inc. (referred to as " licensor"),

and it supersedes any prior proposal, representation, or understanding between the parties.

1. GRANT OF LICENSE. This Agreement grants you the following rights:

a) Software. You may install and use one copy of the Software on a single computer unless otherwise

authorized in writing by LC Technology International, Inc.

b) Storage/Network Use. You may also store or ins tall a copy of the Software on a storage device, such

as a network server, used only to install or run the Software on your other computers over an internal

network; however, you must acquire and dedicate a license for each separate computer on which the

Software is ins talled or run from the s torage device. A license for the Software may not be shared or used

concurrently on different computers.

c) License Pack. If you have acquired this Agreement in a LC Technology License Pack, you may make

the number of additional copies of the computer software portion of the Software authorized on theprinted copy of this Agreement, and you may us e each copy in the manner specified above.

2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS.

a.) Limitations on Reverse Engineering, Decompilation, and Disas sembly. You may not reverse engineer,

decompile, or disassemble the Software, except and only to the extent that such activity is express ly

permitted by applicable law notwithstanding this limitation.

b.) Separation of Components . The Software is licensed as a single product . Its component parts may not

be separated for use on more than one computer.

c.) Rental. You may not rent or lease the Software.

d.) Software Transfer. You may permanent ly transfer all of your rights under this Agreement, provided

you retain no copies, you trans fer all of the Software (including all component parts, the media and

printed materials, any upgrades, this Agreement, and, if applicable, the Certificate of Authenticity), and

the recipient agrees to the terms of this Agreement. If the Software is an upgrade, any transfer must

include all prior versions of the Software.

e.) Termination. Without prejudice to any other rights, LC Technology may terminate this Agreement if

you fail to comply with the terms and conditions of this Agreement. In such event, you must destroy all

copies of the Software and all of its component parts.

3. UPGRADES. If the software is an upgrade from another product, whether from LC Technology oranother supplier, you may use or transfer the Software only in conjunction with that upgraded product,

unless you destroy the upgraded product. If the Software is an upgrade of a LC Technology product,

you now may use that upgraded product only in accordance with this Agreement. If the Software is an

upgrade of a component of a package of software programs that you licensed as a single product, the

Software may be used and transferred only as part of that single product package and may not be

separated for use on more than one computer.

4. COPYRIGHT. All title and copyrights in and to the Software (including but not limited to any images,

photographs, animations, video, audio, mus ic, text, and applets incorporated into the Software, and any

copies of the Software) are owned by LC Technology International or its licensors. This Software is

protected by copyright laws and international treaty provisions . Therefore, you mus t treat the Software


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like any o ther copyrighted material except that you may either a) make one copy of the Software solely for

backup or archival purposes or b) ins tall the Software on a single computer provided you keep the

original solely for backup or archival purposes . You may not copy the printed materials accompanying

the Software.

5. DUAL-MEDIA SOFTWARE. You may receive the Software in more than one medium. Regardless of

the type or size of medium you receive, you may use only one medium that is appropriate for your single

computer. You may not use or ins tall the o ther medium on another computer. You may not loan, rent,

lease, or otherwise transfer the o ther medium to another user, except as part of the permanent transfer (as

provided above) of the Software.

6. US GOVERNMENT RESTRICTED RIGHTS. The Software and documentation are provided with

RESTRICTED RIGHTS. Use, duplication, or disclosure by the Government is subject to restrictions as set

forth in subparagraph (c) (1) (ii) of the Rights in Technical Data and Computer Software clause at DFARS

252.227-7013 or subparagraphs (c) (1) and (2) of the Commercial Computer Software - Restricted Rights at

48 CFR 52.227-19, as applicable. Manufacturer is Software LC Technology International, Inc. 29750 US

Hwy 19 North, Suite 310, Clearwater Florida, USA

Governing Law

You agree that all matters relating to your access to, or use of, LC Technology International products

shall be governed by the laws of the state of Florida. You agree and hereby submit to the exclusivepersonal jurisdiction and venue of the Courts of Pinellas County in Florida and the United States District

Court for the Middle District of Florida, with respect to such matters.

LIMITED WARRANTY:

Licensor warrants, for your benefit alone, for a period of 90 days from the date of commencement of this

License Agreement (referred to as the "Warranty Period") that the Program Diskettes or CD ROM in

which the Software is contained are free from defects in material and workmanship.

NO OTHER WARRANTIES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LC

Technology INTERNATIONAL, INC. AND THEIR SUPPLIERS DISCLAIM ALL OTHER WARRANTIES,

EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OFMERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH REGARD TO THE

SOFTWARE. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, YOU MAY HAVE

OTHERS, WHICH VARY FROM STATE/JURISDICTION TO STATE/JURISDICTION.

NO LIABILITY FOR CONSEQUENTIAL DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY

APPLICABLE LAW, IN NO EVENT SHALL LC TECHNOLOGY INTERNATIONAL, INC. OR THEIR

SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL

DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF

BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY

OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE,

EVEN IF LC Technology HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE

SOME STATES AND JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OFLIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY

NOT APPLY TO YOU.

CUSTOMER REMEDIES. LC Technology International, Inc. and their licensors' entire liability and your

exclusive remedy shall be, at LC Technology's option, either a) return of the price paid, or b) repair or

replacement of the Software or hardware that does not meet LC Technology's Limited Warranty and

which is returned to LC Technology with a copy of your receipt. This Limited Warranty is void if failure

of the Software has resulted from accident , abus e, or misapplication. Any replacement Software will be

warranted for the remainder of the original warranty period or th irty (30) days, whichever is longer.

Digital Media Doctor - Copyright 2006 LC Technology International, Inc. All rights reserved.Microsoft and Windows are trademarks of Microsoft Corporation. All other trademarks are the property of their respective


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owners.


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ww.lc-tech.com/techsupport/digmediadoctor/English/config.htm


Configuring Digital Media Doctor

When you launch

Digital Media Doctor

for the first time, the

default configuration

is showing both

physical and logical

devices.

This configuration

can be changed by

clicking the Options

icon in the tool bar.

The Options screen

will allow you to

change the default

language. It will also

allow you to change

the parameters for

displaying the drives

as either physical,

logical, or both.

Digital Media Doctor - Copyright 2006 LC Technology International, Inc. All rights reserved.Microsoft and Windows are trademarks of Microsoft Corporation. All other trademarks are the property of their respectiveowners.


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ww.lc-tech.com/techsupport/digmediadoctor/English/testing.htm


Digital Media Doctor Testing & Repair

Digital Media

Doctor will

allow you to

perform severaltests and even

attempt a repair

on your digital

media. You can

choose to run

diagnostics

testing and

benchmark

testing in both

read and write

modes. All tests

can be run on theselected media

whether it is

selected as

physical or

logical devices.

To set up the

test, simply

choose your

media and then

choose the test.

Follow thewizards to

configure the

testing. The

tests can be

started and run

in order, or

selectively by

right-clicking on

the individual

test. Tests can

be cancelled

while running byclicking on the

Cancel Test

button.

PLEASE NOTE

THAT THE WRITE

TESTS WILL

OVER-WRITE ANY

DATA ON THE

MEDIA. IT WILL

NOT BE


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RECOVERABLE. IT

IS STRONGLY

ADVISED TO BE

CERTAIN OF THE

CONTENTS OF

THE MEDIA

BEFORE RUNNING

ANY WRITE

TESTS!!

Diagnostic

Testing:

Diagnostic

testing will test

many modes of

read and write to

determine the

integrity of thedigital media.

The Sequentialread/write

operation will

sequentially

read/write test

the selected

number of blocks

at a time over

the entire media

and report any

errors

encountered.


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The random

read/write

operation will

randomly

read/write test

the selected

number of blocks

at a time over

the entire media

and report anyerrors

encountered.

The butterfly

read/write

operation will

read/write test

the selected

number of blocks

at a time

between

extreme block

addresses to test

address seeks

over the entire

media and report

any errors

encountered.


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Benchmark

Testing:

Benchmark

testing will testmany modes of

read and write to

determine the

performance of

the digital media.

Other

parameters can

be set in each

phase of the

benchmark

testing to limitthe amount of

time spent on the

benchmark

testing. On each

test:

- The maximum

amount of time

reading/writing

can be set.

- The maximumamount of space

for

reading/writing

can be set.

- The starting

position for

reading/writing

can be set on the

sequential tests.

The Sequential

read/write

operation will

sequentially

read/write test

the selected

number of blocks


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at a time for the

defined

maximum time

read and/or the

defined

maximum data

read.

The random

read/write

operation will

randomly

read/write test

the selected

number of blocksat a time for the

defined

maximum time

read and/or the

defined

maximum data

read.


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The butterfly

read/write

operation will

read/write test

the selected

number of blocks

at a time

between

extreme block

addresses to test

address seeks forthe defined

maximum time

read and/or the

defined

maximum data

read.

Once the tests

are queued up,

individual test

can be run, or re-

queued (after

being cancelled)

by right clicking

on the tests in

the queue. The

testing can be

canceled duringthe run by

clicking the

cancel button on

the bottom right

of the screen.

Clicking on the

start button

again will run the

next test in the

list.


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By default, the

tests are run in

order that they

were queued.

Media

Repair:

The repair

portion of Digital

Media Doctor

will allow you to

Backup, Wipe,

Format, and

Restore yourdigital media.

PLEASE NOTE

THAT THE WIPE

AND RESTORE

WILL OVER-

WRITE ANY DATA

ON THE MEDIA. IT

WILL NOT BE

RECOVERABLE. IT

IS STRONGLY

ADVISED TO BECERTAIN OF THE

CONTENTS OF

THE MEDIA, AND

BACKUP THE

MEDIA BEFORE

RUNNING A WIPE

OR RESTORE!!

Backup will ask

for a location anda file name to

save the backup

of the media.

This will be a bit-

stream type of

backup and can

be used later for

restoring to a

new media, or for

restoring back to

the same media


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it was backed up

from.

If you are

restoring to a

different media

that the backup

was made from,

the sizes of the

media mustmatch exactly.

The wipe will

over-write the

media with either

all zeroes or

random data.

This will

eliminate any

data previously

on the media.

This is usually

done to securely

erase data from

the media or

wipe the media

prior to a restore.

PLEASE NOTE

THAT THE WIPE

AND RESTORE

WILL OVER-

WRITE ANY DATA

ON THE MEDIA. IT

WILL NOT BE

RECOVERABLE. IT

IS STRONGLY

ADVISED TO BE

CERTAIN OF THE


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CONTENTS OF

THE MEDIA, AND

BACKUP THE

MEDIA BEFORE

RUNNING A WIPE

OR RESTORE!!

The format can

only be done on

the logical

volume - the

format option will

not be available

if you have

selected a

physical drive.

The format is a

standard FAT or

NTFS format.

Note that media

larger than 2GB

will be formatted

FAT32, smaller

media will be

formatted FAT16.

Formatting will

eliminate

previous file

table data and

will make the

media ready to

restore from the

backup made by

Digital Media

Doctor.

Formatting can

also be used to

prepare new

media for use in

your device. It is

highly

recommendedthat after

formatting in the

PC, you also

format or

initialize the

media in the

device it is being

used . This

usually

eliminates any

problems with a


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device not

recognizing a

new media being

used for the first

time.

Restore by

default will show

the file name and

location of the

backup made by

Digital Media

Doctor. If you

are using a

different backup

image, then you

can browse and

select that image

to restore to the

media.

Restore can be

used for

restoring to a

new media, or for

restoring back to

the same media

it was backed up

from.

If you are

restoring to a

different media

that the backup

was made from,

the sizes of the

media must

match exactly.Digital Media Doctor - Copyright 2006 LC Technology International, Inc. All rights reserved.

Microsoft and Windows are trademarks of Microsoft Corporation. All other trademarks are the property of their respectiveowners.


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ww.lc-tech.com/techsupport/digmediadoctor/English/reporting.htm


Digital Media Doctor Reports

When you finish

testing with DigitalMedia Doctor, you

can view, print, or

save the report data

from the tests by

clicking on Report in

the tool bar.

The report will give

information on bad

sectors, read and

write speed, as well

as the data transferrate and speed rating

of your media.

In the report, you will

be shown the

specifications on the

media, such as

capacity and

available space,

volume label (where

applicable), and the

error status of the

test being run. If a

test is cancelled,

then the test willshow as cancelled by

the user. You can

print or save the

report for later use

by clicking the print

or save button.

Clearing the report

will also clear the

completed or

cancelled tests that


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were used to create

the report.

You will also see the

average IO speed on

the card, and how

that relates to the X-

factor or Speed

Rating on the media.

See the chart belowfor more information.

What is the X for?

How fast is my

media?

The rated speed

naming convention

refers to themaximum data

transfer rate for that

device. This rating is

similar to the rated

speeds for CD-ROM

drives. The rating for

the original CD-ROM

speed was based on

the transfer rate of

an audio CD, i.e.

150KB/sec. A single-

speed (1x) CD drivehad a maximum data

transfer rate of

150KB/sec.

The larger the X-

factor, the faster the

maximum transfer

speed of the device.

A "2X" device would

have a maximum

transfer speed of

300KB/sec. Thistable shows the

approximate KBS

speed and the

associated X-factor

With Flash Storage

devices, the read

speed usually will

exceed the write

speed.


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Digital Media Doctor - Copyright 2006 LC Technology International, Inc. All rights reserved.

Microsoft and Windows are trademarks of Microsoft Corporation. All other trademarks are the property of their respectiveowners.


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Sales and Technical Support Contact

Digital Media Doctor was designed to easy to use and user friendly, however if you have technical

questions regarding the use of Digital Media Doctor , please contact sales or support at one of the

locations below:

USA

LC Technology Int'l29750 US Hwy 19 N., Suite 310

Clearwater, FL 33761

Sales: 866-603-2195

Customer Service: 727-449-0891

Support: 727-449-0891

Fax: 727-449-0893

Email:[email protected] [email protected]

Web:

http://www.lc-tech.com

Europe

LC Technology EuropeSutton Place

49 Stoney Street

The Lace Market

Nottingham UK

NG1 1LX

Tel: 0044 (0)115 959 7904

Email:[email protected]

[email protected]

Web:

http://www.lc-tech.co.uk

Digital Media Doctor - Copyright 2006 LC Technology International, Inc. All rights reserved.Microsoft and Windows are trademarks of Microsoft Corporation. All other trademarks are the property of their respective

owners.

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