Digital Leadership

DIGITAL LEADERSHIP#DATASEC Kundentag 2016

SIEGEN, 11TH NOVEMBER 2016

Yvonne Balzer, Head of Digital Division, Principal

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„Die Digitalisierung

kommt nicht als

laues Lüftchen daher,

sondern als Sturm.“

Christian Illek

„ There is nothing so useless

as doing efficiently what should

not be done at all."

Peter Drucker„Digitalisierung ist

kein Agenda-Punkt, den

man abhaken kann, sondern

sie verlangt einen nachhaltigen

Mentalitätswandel.“

Stefan Groß-Selbeck,

„Roboter können Führung

transparenter und sicherer

machen.„

haufe.de

Deutschland im Wettstreit

um die digitale Zukunft.

„Zugegeben, die erste Halbzeit haben wir

verloren, aber in der zweiten haben

wir noch alle Chancen offen“

Timotheus Höttges

IT‘S ABOUT PEOPLE …

Quelle: Steve Jobs (1955-2011).

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“Innovation has nothing to do with how many R & D dollars you have.

When Apple came up with the Mac, IBM was spending at least 100 times

more on R & D. It's not about money. It's about the people you have.”

KEY DRIVER OF CHANGE

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Collaboration Platforms

Mobile Applications

Cloud Computing

Data Analytics

Cognitive Computing

Fluid Workforce

Focus Creation

Agility

Entrepreneurship

New Leadership

Technology Work 4.0

CHANGES OF WORKING & LEADING

According to: Schwarzmüller, Brosi & Welpe, 2016

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More

influence for

employees

Change of

communicat

ion

Changed

Teamwork

Changed

Work-Life-

Balance

Increasing

intensity &

complexity

Growing

inter-

nationalizati

on

Changed

competence

requirement

s

Structural

changesIncreasing

pressure

Changed

competenc

e

requiremen

ts

Increasing

technologi-

sation of

leading

Intense

health and

wellbeing

manageme

nt

Reduced

relevance

of leading

Changed

human

resources

developme

nt

Changed

performanc

e

assessmen

t

Changed

influence

for

employees

Working Leading

DIGITAL FOCUS DAX 30 / INDICATOR BOARD LEVEL

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SOURCE: PROF. JULIAN KAWOHL, HTW BERLIN

Deutsche Telekom AG

Deutsche Bank AG

Commerzbank AG

Bayer AG

E.ON SE

Merck KGaA

Deutsche Post AG

Lufthansa AG

Henkel AG & Co. KGaA

Allianz SE

Adidas AG

Daimler AG

Volkswagen AG

RWE AG

ThyssenKrupp AG

Deutsche Börse AG

Siemens AG

Fresenius Medical Care AG & Co. KGaA

HeidelbergCement AG

BMW AG

Linde AG

Continental AG

SAP SE

Beiersdorf AG

Infineon AG

BASF SE

Münchener Rück AG

LANXESS AG

K+S AG

Fresenius SE & Co. KGaA

CIO/CDO/CTO at boardlevel DAX-30

6,6 %

93,3%

WHO IS DRIVING THE DIGITIZATION IN YOUR COMPANY?

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77

2814 10 7 6 13

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Management Board Head of IT Employees Head of Innovation &Research +

Development

Head of CorporateDevelopment

Chief Digital Officer Others

SOURCE: KIENBAUM SURVEY DIGITALIZATION@HR, 2016

ENTERPRISE 4.0 ≠ HR 4.0 ?

What Digital Solutions have the Highest Impact on your HR Function?

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N = 270. Mehrfachnennung möglich.

4%

9%

2%

10%

84%

37%

6%

37%

46%

20%

29%

32%

44%

52%

60%

60%

67%

75%

Augmented Reality

Cognitive Computing

Technologies

IoT

Social Media

Cloud Solutions

E-Commerce

Data Analytics

Mobile Applications

Enterprise HR

INVERTED QUANTIFIER OF THE DIGITAL TRANSFORMATION LEVER

WHILE TRADITIONAL JOBS ARE BEING REPLACED, NEW ONES ARE

CREATEDWhat jobs will be important for the Digital Change?

Source: TOMORROW’S DIGITALLY ENABLED WORKFORCE (ACS, ANZ 2016), Kienbaum BVDW Studie 2016

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BIG DATA

ANALYST

90 % of global data have emerged over

the last 2 years. More than 80 % of the

data is unstructured and difficult to

access.1

DIGITAL MARKETING

MANAGERThe Digital Economy targets Personal

Profiles

with Digital Marketing & Sales Expertise.

UX / UI

DESIGNER

Products need to be designed intuitive,

user friendly, easy to use and interactive.

Products need to be user centric, agile,

technologically state-of-the-art and

continuos adaptive to new requirements.

DIGITAL PRODUCT

OWNER

2

4

3

Jobs at risk

ONLINE

CHAPERONE /

DIGITAL SECURITY

Internet crime caused the German

economy a loss of more than Bil € 54 in

2014.5

HOW WILL THE DIGITAL LEADER OF THE FUTURE LOOK LIKE?

Mr. Robotics – the New Digital Leader?

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SUCCESS FACTOR OF DIGITIZATION IS AND REMAINS HUMAN.

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“I’m most grounded on the role of

technology. Ultimately to me it’s

about the human capital and the

human potential and technology

empowers humans to do great

things. You have to be optimistic

about what technology can do in

the hands of humans.”Satya Nadella, Chief Executive Officer,

Microsoft Corporation, USA

THE POOR LOYALITY OF GENERATION Y AND Z SHOULD NOT

PREVENT INVESTMENT IN THIS GROUP OF EMPLOYEES.

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WHAT MAKES A GOOD LEADER?

Source: Kienbaum Survey Digitalization @HR, 2016

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Digital native and a driverof digitization.

Steve Jobs, past Co-founder,

Chairman and CEO, Apple

Ginni Rometty, Chairman,

President and CFO, IBM

Jack Ma, Founder and

CEO, Alibaba Group

WHO WILL BRING THE BEST PERFORMANCE AND DELIVER THE

MOST VALUE?T-E-C-H or The 4 Types of Profiles

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STRATEGIC AND ORGANISATIONAL POSITION OF PROFILE

DIG

ITA

LIZ

AT

ION

LE

VE

L O

F P

RO

FIL

E

TECHNOPHILES

CONSERVATIVE

S

HYBRIDS

ENTREPRENEU

RS

Source: Kienbaum cluster analysis

STRATEGY FIRST, TECHNOLOGY SECOND

Correlation of the 4 Types and Business Performance

15

HYBRIDSENTREPRENEU

RSTECHNOPHILES

CONSERVATIVE

S

RE

VE

NU

E,

MA

RK

ET

SH

AR

E,

PR

OF

IT

Source: Kienbaum Variance analysis

NEW COMPETENCE MODEL FOR THE DIGITAL AGE

Kienbaum Digital Competency Model

Customer Focus

Digital Business

Models

Digital Strategy

Innovation Power

Design

Thinking

SCRUM

Lean Start-up/

Business

Model Canvas

Verständnis/

Erfahrung digitale

Technologien

Entrepreneurship

Facilitation

of

Error

Culture

Digital

Leadership

Transformation

Management

Openness

for Change

Inspiration and

Passion

Collaboration

Orientation for

Action and

Implementation

SKILLSET STRATEGY SKILLSET LEADERSHIP

TOOLSET MINDSET

© Kienbaum

THE KIENBAUM DIGITAL READINESS CHECK

Fit for the Digital Journey - https://www.kienbaum.com/de/kompetenzen/digital-readiness-check

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> ONLINE-ASSESSMENT OF THE DIGITAL MATURITY

> of Individuals

> of Enterprise Organizations

> DEVELOPMENT TOOL FOR SPECIALIZED AND BUSINESS LEADER

> Individual Result Profile at the Dimensions Mindset, Skillset and Toolset

> Identification of Development Potentials and -options

> LONGTERM BENCHMARKING

> Comparison of Individuals and Peergroup

> Comparison of Business Units, Competition and Industries

FIELD TESTED

EXKLUSIVE FOKUS ON PEOPLE & ORGANIZATION

SCIENTIFIC GROUNDED

EXAMPLE: INDIVIDUAL RESULT PPROFILE

Focus on Key Competencies

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WE COMBINE ORGANISATIONAL EXPERTISE WITH STARTUP

EXPERIENCE-FUNCTIONAL DIGITAL TEAM Cross-functional Digital Teams with an Agile Mindset

Competencies from Startups, Large Enterprises and Entrepreneurs

100% Implementation Orientation

Identification and Development of innovative Products and Services

Fast Results through Lean Innovation Processes

Digital Mindset and Corporate Culture

Exchange between Departments

Professional Support for Executive Search

Expert Consulting across HR Value Chain

OUR PEOPLE FACTOR WITHIN THE DIGITAL TRANSFORMATION

Solutions for our Clients

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“ We should automate work

and humanize jobs.

Let’s give the mundane to the machines

and the purpose back to people.”

Ron Hancock,

General Manager of Deloitte UK states

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CONTACT ME FOR FURTHER QUESTIONS AND INFORMATION

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KIENBAUM CONSULTANTS INTERNATIONAL GMBH

Hafenspitze, Speditionsstr. 21

40221 Düsseldorf

www.kienbaum.de

YVONNE BALZER

Head of Digital Division and Principal

Fon: +49 (211) 96 59 279

Mobil: +49 151 6561 5238

yvonne.balzer@kienbaum.de

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