Digital

GovernmentCloud best practices

Digital-Government.info

Agenda - Digital transformation

framework

● Introducing Digital Government

● Transforming service delivery

● Leveraging social communities

● Agile software development

● Open data IoT smart cities

● Identity and iPaaS e-services

● G-Cloud procurement

● Open source ecosystem

Digital Government

Estonians Embrace Life in a Digital

World (NY Times)

”Estonians, using a national identity card

embedded with a microchip, gain access to some

4,000 services, including banking, business

registration and even fishing licences. They

review medical records an order prescriptions on

smartphones.

Almost everyone files taxes on the web within

minutes, and about a third of voters now cast

their ballots online.”

Government Cloud

Estonia are working with Microsoft to pioneer

‘Virtual Data Embassies’ in the Cloud.

Buckinghamshire Council has reduced five

server rooms to two migrating IT to the Cloud

Potential benefits

Dec 2013 UK publishes Policy Paper, defining

how Digital Government can achieve huge cost

savings.

USA agencies could save $19 billion by

migrating to the Cloud - Federal Times

Agencies have grown spending from $307m to

$549m - WHIR

Primary obstacles are staffing challenges and

lengthy procurement processes

Business Transformation

Transforming service delivery

through Digital Democracy

White house Open Government leaders

like Beth Noveck pioneered the

‘democratization’ of government

processes, called ‘Wiki Government’.

Cloud 2.0 - Community Oriented

Re-Engineering

Beth pioneered the ‘Peer to Patent’ project,

the first examples of Wiki Government in action,

demonstrating Cloud 2.0 best practices. Read

more in this blog.

White paper -

Cloud 2.0 Business

Transformation

Geospatial Agency using

Github to harness open

source mass

collaboration

Crowdsourcing toolkitNetwork Models of Care - How

to harness social communities

for better business processes.

Social web communities

Amazon Cloud, WordPress

Help Arlington County, Va.,

Improve Constituent Services

“The website’s primary focus is serving the county’s 220,000 residents, providing details on matters of public interest such as capital projects, closings or delays, and public meetings. A “Find It Fast” section includes such items as a property assessment look-up, the current year's budget, how to report a problem, and an A-to-Z service directory.

Major headings highlight sections for residents and businesses, along with such areas as projects and planning, housing, parks and recreation, human services, taxes and payments, and government.”

'Social as an enterprise

strategy'

“In an era of emerging

transparency and

interconnectedness, citizens’

expectations for their government

have shifted toward real-time

connection, and they are

increasingly aware of their

influence as well as their needs”,

Sonny Hashmi, CIO of the

General Services Administration

Australian Government standardises on Drupal

List of CMS used by government agencies (USA)

Agile Cloud Development

Agile software practices combined with G-Cloud services can enable Agile Cloud Development - Faster delivery and hosting of new Digital by Default services.

Skills and for business

transformation and

solution delivery

Deliver services that users

want and need

Agile Business Analysis

Usability and user

experience

Faster and more efficient

software delivery through

faster iterations.

Using Continuous Delivery

in Government

Configuration Management

“the innovative hub uses leading-edge cloud-

based technology to help deliver a real end-to-

end 'Internet of Things' capability such as

intelligent street lighting that recognises when

pedestrians or cyclists need their route lit-up.

Three sites in the city, including the Clyde

Walkway will use these LED lights fitted with

smart sensors to gather information such as

footfall and traffic flow with the data made freely

available to view on the city data hub.”

Open Data Cities

Glasgow’s world leading city data hub launches

Open data apps

● Transitmix enables new bus routes

● Socrata turns 2016 budget into an

interaactive experience

● Postcodes.io - An open source API for UK

postcodes and geolocations

● Funding options - Identify best financing

options for your business

Sir Tim Berners-Lee and the new web

What is open data

What is OData

Open data is key to

IoT Smart Cities

IoT Smart Cities

Bristol to work with NEC to build smart city

platform

“The Bristol is Open project, which formally launches on 10 March 2015, aims to create the world’s first open, programmable city to support smart services around transport, environmental, health and community issues.”

Combines SDN (Software Defined

Networking) with Open Data and Smart

Applications to form a ‘CityOS’

Bristol has already opened up 200 data

sets on traffic flows, energy use

Smart City OS

Sir Mark Walpot proposes we are on the verge of a new

technological revolution, offering huge economic potential for the

UK. Will provide an innovation platform for the ‘Future of Cities’.

Real-Time Open Data,

combined with Cameras

and sensors, along with

Adaptive systems, for

intelligent traffic solutions.

UK Smart Meters

50 Sensor Applications for

a Smarter World - Smart

parking, waste

management, earthquake

detection, portable water

monitoring, ….

EU funding and

research

Evolution of Identity

Employees

Consumers

Employees &

Partners

Things

PerimeterPerimeter

Federation

Perimeter-less

Federation

Cloud / SaaS

Perimeter-less

Federation

Cloud

SaaS

Mobility

Attributes

Context

Stateless

Relationships

FORGEROCK.COM | CONFIDENTIAL

BEST PRACTICES

Identity Assurance

Identity Assurance refers to the technologies and

procedures that manage your username and

password log-ins, and also the procedures

followed to ensure that you are who this identity

claims you to be.

Headline programs include the UK Identity

Assurance, and the USA’s ICAM and NSTIC

Trusted Identities in Cyberspace initiative.

Case studies

As described in this article

British Columbia is

leveraging Identity to

transform services.

Read about their Identity

standards here.

Government of Canada

- BYOC - Bring Your

Own Credentials

UK adding web service

updates via Identity

services

Government as a Platform

Francis Maude describes

the UK’s plans to move

towards ‘Government as

a Platform

Estonia X-Road

● National Identity card with chip at 15

● Each card uses a unique ID number

● Identity-centric data sharing

● Link between policy and digital architecture

- Law passed to restrict agencies to ask

only once for informationLithuania SIRIP

● State Information Resource

Interoperability Platform

● Digital e-services platform

architecture

● Plug and play approach for

creating new apps

● Common identity sign-on

service

● Common payments and

digital signatures

Integration-platform-as-a-service offerings support a

new, cloud-based approach to address the perennial

data and application integration challenge.

Gartner iPaaS

Digital Government EntrepreneursHarnessing Government as a Platform

The Digital Government commercial

opportunity - Accela wins $140m

venture capital investment

Increasing focus on increasing

government spending with startups

and SMEs - President Obama says

startups to get a bigger slice of

government spending

Unlocking massive economic

growth from Open Data

The App Economy - Government

app stores, like Doctors prescribing

apps for healthcare

APIs and G-Cloud PaaS will

enable more innovative scenarios

Cloud as a platform for smart city

innovations

G-Cloud Procurement

Case studies

● MOJ acquires MS Dynamics case management system - 24N

● Berkshire Health Trust buys Lync SaaS - Register

● Liverpool cancels tender for EDMS and buys from G-Cloud - Kable

● Tyneside goes paperless with Huddle - IT Pro

● Leicester NHS processes invoices in the Cloud - IT Pro

● Surrey Council moves to shared cloud services model - Cloud Pro

● Bristol City makes £1.5m G-Cloud purchase - 24N

The fundamental benefit has been to make government procurement

more accessible to small businesses.

Dragons Den investor and G-Cloud supplier Piers Linney explains how

the marketplace enables smaller businesses to compete for

government contracts, in this Youtube video.

Solutioning Guide

The UK has pioneered the ‘G-Cloud’, a

procurement marketplace of pre-approved Cloud

suppliers, organized by Cloud standards: IaaS,

PaaS, SaaS

Our introduction

to G-Cloud and

how to source solutions through the

framework, including ‘Enterprise Social’,

email, backup, and much more...

No More Big IT

G-Cloud breaking

up big few lock in of

procurement,

opening up for

SMEs

G-Cloud for Europe

ENISA says Government Cloud key

to economic growth in Europe

“Its direct economic value to the European Union is unambiguously substantial. Cloud computing is

an accepted enabler for innovation and also widely advocated as such by the European

Commission (EC) in their Digital Agenda,”

DG Connect - Procurement best practices

● UK G-Cloud open standards

● PICSE - Procurement roadmap for EU Cloud services

● Standard sharing and reusing clauses for contracts

● Procurement frameworks

● E-services platform architecture

● Open source strategy

● Fiware - Openstack connectors for IoT scenarios

IBM, Amazon and Google

building out many EU data

centres - Computer Weekly

Microsoft gets thumbs up from

EU Data Protection authorities -

TechCrunch

Commercial growth,

privacy concernsRepeating G-Cloud in Europe

● Ireland: Meetings - Meetings with local

suppliers, interview with CIO

White paper: G-

Cloud for Europe

How to meet the call for a Single Digital Market

Open Cloud Architecture

Platform for Digital Innovations

● Open software, e.g. Openstack,

Cloud Foundry and Open

standards, e.g. TOSCA, OCCI

● Portability, interoperability,

brokerage

● Open source ecosystems:

Exploit the ‘API Economy’

● Engage through Social

Business for Competitive

Advantage

Open Cloud Ecosystem

This updated presentation then

explores how this would be achieved

via an Openstack-based “Open Cloud

Operating System”

This presentation describes the

Canadian Government blueprint for

Enterprise Cloud Computing, covering:

● Governance structure

● Network and security design models

● Shared service community cloud

● Directory services architecture

● IaaS, PaaS and SaaS services

Red Hat Launches Government

Cloud services

Next-Gen Cloud