government in the cloud

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Government in the Cloud Jeremy Godfrey © Jeremy Godfrey Consulting

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Why should Governments adopt the cloud? What are the challenges? How to get the benefits? Presentation by former Hong Kong Government Chief Information Officer at Asia Cloud 2011 conference

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Page 1: Government in the cloud

Government in the CloudJeremy Godfrey

© Jeremy Godfrey Consulting

Page 2: Government in the cloud

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Summary The cloud can enable delivery of the most pressing political priorities

But there are challenges

You need a masterplan to use the cloud successfully Government cloud architecture

Government cloud sourcing

Phases of development

Organisational development

Get started now and learn by doing

© Jeremy Godfrey Consulting

Page 3: Government in the cloud

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How the cloud can get you re-elected Better, more joined-up, public services

Lower taxes and/or lower public debt Faster, cheaper, IT

More efficient business processes

More responsive, more agile, policymaking

Happier government employees

Greener government

© Jeremy Godfrey Consulting

Page 4: Government in the cloud

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There are challenges Privacy

Security

National security

Legacy systems

Business change

Turf wars

Government budgeting

© Jeremy Godfrey Consulting

Page 5: Government in the cloud

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Architecture for the Government cloud

Virtual infrastructure

Service oriented architecture for Government• Sign-on, authentication and profile management for citizens and employees• Record keeping• User messaging• Presentation on different devices• Payment gateway• Workflow management

Shared applications• Collaboration• HR management• Procurement• Asset management

Joined-up applications• Criminal justice workflow• Restaurant licensing• Change of address• Support for unemployed

Agency applications• Tax filing• Vehicle licensing• Sports facility booking• Company returns

IaaS

PaaS

SaaS

(examples only)© Jeremy Godfrey Consulting

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Sourcing the Government cloud

In-house private cloud

Outsourced private cloud Public cloud

Increasing security

Increasing cost

Capability to reallocate workloads ??

© Jeremy Godfrey Consulting

Page 7: Government in the cloud

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Phases of development

Getting started Cloud as the default for new systems Legacy migration

• Start with pathfinder applications and agencies

• Design SOA to support pathfinder apps

• Provide IaaS to support the SOA and the pathfinder apps

• Make cloud portfolio available to all agencies

• Add capability to meet common requirements for new systems

• All business cases must consider the Government cloud option (and will usually pick it)

• Require all agencies to evaluate the case for migrating legacy systems to the cloud, or redeveloping them

Business change management

© Jeremy Godfrey Consulting

Page 8: Government in the cloud

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Organising for the cloud An agency to own the cloud environment

Needs to see itself as a service provider to agencies

Other agencies compelled to consider its services, but allowed not to use them

Staff must become skilled in sourcing, managing and developing cloud services

A governance body that sets priorities for the evolution of the Government cloud, and initiates business change projects

Agency staff need skills to develop applications using the Government cloud environment

Budgeting and transfer pricing arrangements

© Jeremy Godfrey Consulting

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Get started now Many aspects of design

Technology changing fast

Impossible to design everything in detail before getting started

So start with a low risk, high return, cloud portfolio IT cost savings alone will justify the business case

But even greater benefits can come from improvements in process quality and efficiency, and from higher customer satisfaction

Use the learning from each phase to design the next

© Jeremy Godfrey Consulting

Page 10: Government in the cloud

Jeremy Godfrey Consulting

Email: [email protected]: blog.godfrey.hkTwitter: @jgodfreyhkPhone: +852 9099 8759

© Jeremy Godfrey Consulting