different personalities, different...
TRANSCRIPT
Different Personalities,Different Personalities, Different NeedsDifferent Needs
The DISCThe DISCBehavioral Behavioral
SystemSystem
Welcome to
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Behavior vs. PersonalityBehavior vs. Personality
Behavior is the reflection of personalityBehavior is the reflection of personality
Behavior is more adaptable and trainableBehavior is more adaptable and trainable
Personality is more stable and cannot be changedPersonality is more stable and cannot be changed
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ObjectivesObjectives
Explore Behavioral DiversityExplore Behavioral Diversity
Experience the DISC Experience the DISC Model of BehaviorModel of Behavior
Discover your Behavioral & Communication StyleDiscover your Behavioral & Communication Style
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ObjectivesObjectives
Learn to recognize different behavioralLearn to recognize different behavioral stylesstyles
Effective ways to communicate with Effective ways to communicate with different behavioral stylesdifferent behavioral styles
Q & AQ & A
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IDC S
What is the DISC Behavioral System?What is the DISC Behavioral System?
A simple, straightforward approach to A simple, straightforward approach to understanding human behavior &understanding human behavior & behavioral behavioral expectations expectations
Is a highly researched, valid, Is a highly researched, valid, and reliable measure of and reliable measure of human behaviorhuman behavior
More than 40 million people More than 40 million people have been exposed to it in have been exposed to it in the past 30 yearsthe past 30 years
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IDC S
The DISC Behavioral SystemThe DISC Behavioral System……
Provides a nonProvides a non--judgmental language for exploring judgmental language for exploring human behavior in four primary dimensions:human behavior in four primary dimensions:
Dominance Dominance
InfluenceInfluence
SteadinessSteadiness
ConscientiousnessConscientiousness
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Discover Your Discover Your Communication Communication
Style / PreferencesStyle / Preferences
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How do You Prefer to be Approached?How do You Prefer to be Approached?• Please stick to the point; don’t waist my time
• Don’t drag it! Speak up and “step on it”!
• Be direct, don’t bundle things & stick to facts
• I’m not interested in your emotional issues
• I’m not naturally a very good listener
• Smile when you talk to me
• Show appreciation for my sense of humor
• Be patient and listen to my stories
• I am passionate and enthusiastic about most things I’m involved in
• I’m not naturally a very good listener
• Don’t rush! Slow down a bit when you talk to me!
• Stick to facts
• Show me that you know what you are talking about
• If you want my input, be patient, listen well, and do not interrupt
• Be patient and kind when you talk to me
• Do not rush me
• Please don’t raise your voice or argue with me – let’s discuss things.
• Involve me before implementing any major changes
• I’m naturally a good listener – people often share their problems with me
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Discover Your DISC StyleDiscover Your DISC Style
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The DISC ModelThe DISC Model
Conscientiousness
Influence
People Oriented
Steadiness
ThoughtfulReserved
ActiveOutgoing
Dominance
Task Oriented
IDC S
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High D High D -- DominanceDominance
Wants to change, fix, or control things
Fast Paced
Goal Oriented
Competitive
Determined
Daring
Persistent
Aggressive
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High I High I –– Influencing Influencing
Fast Paced
Tries to persuade, promote, or influence others
Enthusiastic
Talkative
Optimistic
Persuasive
Charming
Friendly
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High S High S –– Steadiness Steadiness
Calm & Moderate Paced
Tends to be supportive and agreeable while keeping things steady
Friendly
Patient
Reliable
Understanding
Stable
Supportive
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High C High C -- ConscientiousnessConscientiousness
Moderate Paced
Feels comfortable working within established rules and guidelines wanting to achieve accuracy and quality
Analytical
Accurate
Organized
Dependable
Compliant
Cautious
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High D High D -- DominanceDominance
Wants to change, fix, or control things
Fast Paced
Goal Oriented
Competitive
Determined
Daring
Persistent
Aggressive
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High D High D -- DominanceDominance
Motivation: results, challenge, control, change
Main Question: “What?”
Communication: direct, factual, logical, task oriented
Strength: takes initiative, leader, competitive
Fears: losing control, monotony, complacency
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High D High D -- DominanceDominance
When underachieving:
- Do they have a chance to be in charge of something?
- Are there enough challenging activities available?
- Are they provided with a chance to contribute?
Can Come Across as: inconsiderate, pushy, impatient, stubborn, reckless, argumentative, lack of respect for authority
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Communicate with D’s by:
Short, factual, & to the point statements and commands(vs. trying to appeal to their emotions)
Put them in charge of projects and activities
Ask for their input
Be firm
Refuse to argue
Win their respect by being firm, fair, and logical
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High D High D -- DominanceDominance
D – 6%
DI – 3%
ID – 6%
DS – 1%
DC – 8%
DIS – 7%
IDC – 5%
DSC – 5%
Famous High D Examples:
Michael Jordan
Denzel Washington
Robert De Niro
Hilary Clinton
Barbara Walters
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High I High I –– Influencing Influencing
Fast Paced
Tries to persuade, promote, or influence others
Enthusiastic
Talkative
Optimistic
Persuasive
Charming
Friendly
Outgoing
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High I High I –– Influencing Influencing
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High I High I –– Influencing Influencing
Motivation: relationships, approval, popularity, fame, rewards, love to be the center of attention
Main Question: “Who?”
Communication: enthusiastic, people oriented, verbose, emotional (,direct, may lose temper and verbally attack)
Strength: easygoing, upbeat, optimistic, entertaining
Can Come Across as: pushy, impatient, emotional, unrealistic, impulsive, disorganized, overly talkative
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High I High I –– Influencing Influencing
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High I High I –– Influencing Influencing
Can Come Across as: pushy, impatient, emotional, unrealistic, impulsive, disorganized
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High I High I –– Influencing Influencing
When underachieving:
- Do they enough opportunities to socialize?
- Are there enough activities that result in public recognition?
- Are they provided with a chance to contribute
and lead/influence others?
- Are they given a chance to use their creativity?
Can Come Across as: pushy, impatient, emotional, unrealistic, impulsive, disorganized
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High I High I –– Influencing Influencing
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High I High I –– Influencing Influencing
Communicate with I’s:
With a smile
Allow them to express themselves
Tell them how others did it
Put them in charge of team activities
Ask for their input
Appeal to their emotions
Offer rewards for good/expected behavior
Praise them and reward them for things well done
Be firm when needed (e.g. to end a debate, etc.)
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High I High I –– Influencing Influencing
I - 2%DI - 3%ID - 6%SI - 3%IS - 4%IC - 1%DIS - 7%IDC – 5%ISC – 12%
Famous High I Examples:
Will Smith
Robin Williams
Jim Carrey
Oprah Winfrey
Edie Murphy
Steve Martin
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High S High S –– Steadiness Steadiness
Moderate Paced
Tend to be supportive and agreeable while keeping things steady
Friendly
Patient
Reliable
Understanding
Stable
Loyal
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High S High S –– Steadiness Steadiness
Motivation: security, relationships, approval, harmony, helping others, sincere appreciation
Main Question: “Why?”
Communication: good listener, non-confrontational, patient
Strength: caring, considerate, respectful, great follow-through
Fears: change, conflict, (time) pressure
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High S High S –– Steadiness Steadiness
Can Come Across as: shy, indecisive, slow, easily manipulated
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High S High S –– Steadiness Steadiness
When underachieving:
- Do they have a chance to socialize?
- Do they feel truly appreciated?
- Do they have a clear understanding of the job at hand?
- Are tasks broken down into clear and specific steps?
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High S High S –– Steadiness Steadiness
Communicate with the S style child:
With a smile
Allow them to express themselves
Explain why is it important to complete certain tasks
Appeal to their emotions
Show them you genuinely care
Avoid being harsh, pushy, or angry
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High S High S –– Steadiness Steadiness
S – 3%
DS – 1%
SI - 3%
IS – 4%
SC – 12%
DIS – 7%
DSC – 5%
ISC – 12%
Famous High S Examples:• President Jimmy Carter
• Michael J Fox
• Barbara Bush
• John Denver
• Mr. Rogers
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High C High C -- ConscientiousnessConscientiousness
Moderate Paced
Feels comfortable working within established rules and guidelines wanting to achieve accuracy and quality
Analytical
Accurate
Organized
Dependable
Compliant
Cautious
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High C High C -- ConscientiousnessConscientiousness
Motivation: security, order, perfecting a skill/activity
Leading Question: “How?”
Communication: factual, brief, task oriented
Strength: detail oriented, follows rules, careful
Fears: making mistakes, change, criticism, “forced” socializing
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High C High C -- ConscientiousnessConscientiousness
Can Come Across as: slow, perfectionist, nit-picking, judgmental, worrisome
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High C High C -- ConscientiousnessConscientiousness
When underachieving:
- Do they have enough time to do a good job?
- Do they understand why the task at hand is important?
- Were they provided with enough details and information?
Can Come Across as: slow, perfectionist, nit-picking, judgmental, worrisome
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High C High C -- ConscientiousnessConscientiousnessCommunicate with the C style child:
With patience
Talk to them about facts (vs. emotions and feelings)
Provide complete and accurate answers to their questions
Give them a chance to express themselves
Carefully explain the rules to them
Explain why is it important to complete certain tasks
Appeal to logic
Avoid being critical of their work
Help them understand that it is ok to make mistakes
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High C High C -- ConscientiousnessConscientiousness
C - 7%DC - 8%IC - 1%SC - 12%IDC - 5%DSC - 5%ISC - 12%
Famous High C Examples:
Bill Gates
Diane Sawyer
Detective Colombo
Clint Eastwood
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For more info on this or other DiSC assessments,
Send email to [email protected]
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• Read about the research behind DiSC
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