DialogueDialogue is a process in which people is a process in which people engage in conversations where they openly engage in conversations where they openly share their views and develop knowledge share their views and develop knowledge about each other’s assumptions. about each other’s assumptions.

Peter Senge, 1990, Peter Senge, 1990, The Fifth DisciplineThe Fifth Discipline

To engage in dialogue we:To engage in dialogue we:

Are open and listen on multiple levelsAre open and listen on multiple levels Balance sharing our own ideas with listening Balance sharing our own ideas with listening

and inquiryand inquiry Suspend our judgmentsSuspend our judgments Promote shared meaningPromote shared meaning

Adapted from Chris Argyris’s work inAdapted from Chris Argyris’s work inOvercoming Organizational Defenses Overcoming Organizational Defenses (1990)(1990)

In dialogue…In dialogue…

we rid ourselves of thinking…we rid ourselves of thinking… our beliefs are our beliefs are thethe truthtruth the truth is the truth is obviousobvious our beliefs are based on our beliefs are based on realreal data data the data we select the data we select areare real data real data

-- Chris Argyris, 1990, -- Chris Argyris, 1990, Overcoming Organizational DefensesOvercoming Organizational Defenses

““I believe we can change the world if we I believe we can change the world if we start listening to one another again…start listening to one another again…Simple, truthful conversation where we Simple, truthful conversation where we each have a chance to speak, we each each have a chance to speak, we each feel heard, and we each listen well… feel heard, and we each listen well… Human conversation is the most ancient Human conversation is the most ancient and easiest way to cultivate the and easiest way to cultivate the conditions for change.”conditions for change.”

--- Margaret Wheatley, 2002, p. 3--- Margaret Wheatley, 2002, p. 3 Turning To One Another: Simple Conversations Restore Turning To One Another: Simple Conversations Restore

Hope to the FutureHope to the Future