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Automatically generating a call when the handset is picked u

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Automatically generating a call when the handset is picked u

by nevyn Sat Feb 02, 2008 6:52 am

Hello

I wonder if anybody has any ideas for me. I work in a hotel and we would like our IP phones in the rooms to

dial automatically when the handset is lifted to either IVR or an extension. I have searched the web and

forums, but I am getting nowhere. Been trying to work this out for awhile now.

Pls Help

Thanks

nevyn

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by ianplain Sat Feb 02, 2008 7:28 am

Hi This ia a phone dependant feature, as picking up a handset does not send any sip message to *, various

handsets do do this.

a work around is to have an context for the room that it doenst matter what the press it go to the IVR

such as

[rooms]

exten => x.,1,Goto(ivr,1)

Ian

ianplain

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by nevyn Sun Feb 03, 2008 11:46 pm

Hi

Thanks, I had a thought that the handset is the place to look. Dunno where to start there tho. I have already

have a context that when any number is pressed it goes to ivr.

Thanks for the reply.

nevyn

Newsterisk

Posts: 6


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by nevyn Sun Feb 03, 2008 11:46 pm

Hi




3/6

Thanks, I had a thought that the handset is the place to look. Dunno where to start there tho. I have already

have a context that when any number is pressed it goes to ivr.

Thanks for the reply.

nevyn

Newsterisk

Posts: 6


Top

by srl100 Mon Feb 04, 2008 2:38 am

What handsets do you have?

I know that with our phones (analog or legacy PBX phones converted to SIP ones with a Citel Portico TVA

http://www.citel.com) we can do some tricks in the dial plan to match an empty dial string (i.e. on seize) or a

timeout (i.e. on seize + timeout) to a specific URI to call.

srl100

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Joined: Thu Feb 01, 2007 5:51 am

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by nevyn Mon Feb 04, 2008 2:54 am

We are using Linksys SPA942's. Been looking at the dial strings, but it makes no sense to me.

From the phone;

Dial Tone = 350@-19,440@-19;10(*/0/1+2)

Dunno if this has anything to do with it or if it helps.

nevyn

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Posts: 6Joined: Sat Feb 02, 2008 5:09 am

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by srl100 Mon Feb 04, 2008 3:01 am

I guess you are going to have to get some support from your dealer or Cisco.

srl100

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Posts: 28Joined: Thu Feb 01, 2007 5:51 am

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by nevyn Mon Feb 04, 2008 3:14 am

Lol, thanks, if only it was that easy.

Deepest darkest africa and all.....

But thanks for the help

nevyn

Newsterisk

Posts: 6


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by dufus Mon Feb 04, 2008 8:04 am

You can create "hot line" phones or "ring down" phones by modifying the dialplan of the SPA-942.

Here are some examples:

The following dialplan implements a "hot line" phone, which automatically calls 1 212 5551234 immediately.

( S0 )

The following dialplan provides a "warm line" to a local office operator (1000) after five seconds, unless a

four-digit extension is dialed by the user.

( P5 | xxxx )

You should be able to put one of the above dialplans into your phones and make them dial a specific

extension in your Asterisk system.

Good luck.

dufus

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by nevyn Tue Feb 05, 2008 1:36 am

Yippee, I luv ya man, now I can sleep again : ),

U da king dufus, thanks alot man. worked like a charm....[/quote]

nevyn

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Posts: 6Joined: Sat Feb 02, 2008 5:09 am

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by dufus Tue Feb 05, 2008 7:21 am

No problem.

Incidently, this solution works on the Sipura SPA-841 and the Linksys SPA-941.

They're all essentially the same software, and their dialplans are configured the same way.

dufus

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