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DHL EXPRESS SERVICE & RATE GUIDE 2020 JAPAN The International Specialists Page 2 Services Page 4 How to Ship with DHL Express Page 10 Shipping Tools Page 14 Zones and Rates Page 15

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Page 1: DHL EXPRESS SERVICE & RATE GUIDE 2020€¦ · DHL Express as the experts in international express. This guide enables you to find out how DHL Express can help you with your international

DHL EXPRESS

SERVICE & RATE GUIDE 2020 JAPAN

The International SpecialistsPage 2

ServicesPage 4

How to Ship with DHL ExpressPage 10

Shipping ToolsPage 14

Zones and RatesPage 15

Page 2: DHL EXPRESS SERVICE & RATE GUIDE 2020€¦ · DHL Express as the experts in international express. This guide enables you to find out how DHL Express can help you with your international

2

Operating in

facilities

shipments per year vehicles (own, leased,

subcontracted trucks and vans)

employees

CONNECTING YOUR WORLD

flightsperday (commercial and non-commercial)

220+

400

100,000+

million+

Figures are approximate as of the end of 2018 *TAPA = Transported Asset Protection Association

34,000+

3,000+3,000+

Service Points

TAPA*certifications

By the year 2050, Deutsche Post DHL Group aims to achieve zero emissions logistics

aircraft260+countries and territories worldwide

84,000+

300+

Page 3: DHL EXPRESS SERVICE & RATE GUIDE 2020€¦ · DHL Express as the experts in international express. This guide enables you to find out how DHL Express can help you with your international

DHL Service & Rate Guide 2020: Japan

THE INTERNATIONAL SPECIALISTS3

DHL Express is the global market leader and specialist in international shipping and courier delivery services. We have been building

and continuously improving our service for more than 50 years. Key to our success is the strength of our global network, spanning

more than 220 countries and territories, in which some 100,000 employees provide services to more than 2.6 million customers.

What really sets us apart is the international shipping expertise of our people. Their knowledge, coupled with their passion and

‘Can-Do’ attitude, delivers a truly world-class service and ensures that your shipments get to their destination securely and as quickly

as possible.

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

ThroughourCertifiedInternationalSpecialistProgramwe

provide all DHL Express employees with the requisite

knowledge they need to do their job competently and

confidently–andthat’sgoodnewsforbothemployeesand

customers.AsCertifiedInternationalSpecialistsyoucanrelyon

DHL Express as the experts in international express.

ThisguideenablesyoutofindouthowDHLExpresscanhelp

you with your international shipping needs, and to see what best

fitsyourneedsfromourwiderangeofproductsandservices.

Should you have any questions, please get in touch with your

DHL Account Manager or visit us at dhl.co.jp.

Page 4: DHL EXPRESS SERVICE & RATE GUIDE 2020€¦ · DHL Express as the experts in international express. This guide enables you to find out how DHL Express can help you with your international

DHL Service & Rate Guide 2020: Japan

SERVICES4

EXPORT SERVICES DHL Express WorldwideOurmostpopularproduct,DHLExpressWorldwide,offersan

end of business day delivery service around the world for pieces

up to 70kg and shipments up to 1,000kg.

We deliver reliably and quickly to more global destinations

across a single integrated network than any other express

delivery company.

DHL Express 12:00With DHL Express 12:00 you will receive your shipments before

12 noon on the next possible business day. DHL Express 12:00

offersamoney-backguaranteeandallowsforheavierpiecesup

to 70kg and shipments up to 300kg.

DHL Express 9:00 (10:30 to the USA) Ourpremiumtime-definiteserviceoffersadeliverybefore9:00

(10:30 to the USA) on lanes that guarantee either a next or

secondbusinessdaydelivery.DHLExpress9:00isofferedtothe

majority of business centers in Europe and Asia. DHL Express

9:00featuresamoney-backguaranteeandissuitableforpieces

up to 30kg and shipments up to 300kg.

Ourcoreservicesaretimedefiniteandofferyousecuredoor-to-doordeliveryofgoodsanddocumentstoandfromvirtuallyevery

countryandterritory.Whetheryouneedyourshipmentsdeliveredatthestart,middleorendofabusinessday,ourservicesofferfull

track-and-trace visibility so you always know where your shipments are.

DHL Express Worldwide

DHL Express 12:00DHL Express 9:00 (10:30 to the USA)

Service descriptionDelivery by the end of the next possible business day

Delivery before 12 noon on the next possible business day

Deliverybefore9:00 (10:30 to the USA) on the next possible business day

Money-back guarantee No Yes* Yes*

Countries and territories covered More than 220 79 28

Delivery attempts 2 2 2

Maximum piece weight (not on pallet) 70kg 70kg 30kg

Maximum pieces per shipment – 10 10

Maximum piece dimensions (L x W x H)† 120 x 80 x 80cm 120 x 80 x 80cm 120 x 80 x 80cm

Maximum pallet weight 300kg Pallets not accepted Pallets not accepted

Maximum shipment weight 1,000kg 300kg 300kg

Maximum pallet dimensions (L x W x H) 120 x 120 x 160cm Pallets not accepted Pallets not accepted

*Additionaltermsandconditionsapply–seedhl.co.jp/express for details. †A shipment is deemed unacceptable if its packaging is absent or inadequate, or if transporting the shipment would present risks of damaging equipment, other packages or injuring personnel. DHL reserves the right to either not accept or return the shipment to the shipper. These network restrictions are subject to change with 30 days’ notice.

Our international services at a glance

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

Export Services

Import Services

DHL Express Envelope E-commerce Optional

Services Surcharges Customs Services

Page 5: DHL EXPRESS SERVICE & RATE GUIDE 2020€¦ · DHL Express as the experts in international express. This guide enables you to find out how DHL Express can help you with your international

DHL Service & Rate Guide 2020: Japan

SERVICES5

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

Export Services

Import Services

DHL Express Envelope E-commerce Optional

Services Surcharges Customs Services

IMPORT SERVICES

WithourDHLExpressWorldwideImportproduct,youcanimportshipments

from over 220 countries and territories in the world. This is more than any

otherexpressdeliverycompanycanoffer.What’smore,customersin,say,the

USA can order an import from China not just to the USA, but to other

destinations as well. We call this a third country shipment.

There is no need for local brokers or forwarders to get involved in any part of

the process. You are in full control, and able to manage all aspects of your

imports in a very simple way.

Ifyouneedafasterdelivery,ourDHLExpress12:00servicesareavailablefor

import as well. You can order an import from another country, to be delivered to

your country or any other destination, by using our dedicated electronic shipping

solution for imports. You will have one account number, one invoice in a single

currencyandafixedpricethatmeansyouknowexactlywhatyouwillpay.

DHL EXPRESS ENVELOPE

Our DHL Express Envelope service provides door-to-door international

delivery of lightweight document shipments by the end of the next possible

businessday.Italsooffersyoucarbonneutralshippingatnoextracharge.

Itsfeaturesinclude:

n Up to 300 grams

n Global coverage

n Document shipments only

n Packaging envelope included

n GoGreen Climate Neutral service

Page 6: DHL EXPRESS SERVICE & RATE GUIDE 2020€¦ · DHL Express as the experts in international express. This guide enables you to find out how DHL Express can help you with your international

DHL Service & Rate Guide 2020: Japan

SERVICES6

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

International e-commerceThe explosion in online shopping extends across borders, and

this trend looks set to continue. DHL supports our customers’

international growth with:

n Global reach

n Express options

n Duties and taxes paid options and customs expertise

n Late pick ups

n Easy returns solutions

Fast, flexible and easyConsumersexpecteverything‘ondemand’–anytime,anywhere.

DHL shipping options give customers a distinct competitive

edge:over90%ofonlineconsumerslookattheavailable

delivery options before going to the checkout, and their decision

isinfluencedbydeliveryspeed,flexibilityandease. Scheduled delivery Signature release/ leave your signature

Leave with neighbor or concierge

Collect from Service Point

Alternative address Vacation hold

DHL’s On Demand Delivery tool keeps receivers informed

of shipment progress, allowing them to reschedule,

reroute, release or conveniently collect from a DHL

ServicePoint.Itisaninnovative,easy-to-use,mobile-

friendly service, especially for residential deliveries.

Designed to enhance the online shopper’s experience,

especially for residential deliveries, the service is

available globally, meaning consistent service standards

and a harmonized user experience.

Discover and growVisit discover.dhl.com to learn more about how DHL helps

e-commerce companies ranging from start-ups to large

enterprises, advising them on how to grow internationally.

Our e-commerce focussed country guides, white papers such as

‘The 21st Century Spice Trade’, customer and trend research and

market intelligence tools can enable you to better understand

your customers and shipping requirements to take the next step

in your e-commerce journey.

Our customers go global with ease and speed, maximizing the

enormous potential of international e-commerce.

POWERING UP THE POTENTIAL OF INTERNATIONAL E-COMMERCE

Export Services

Import Services

DHL Express Envelope E-commerce Optional

Services Surcharges Customs Services

Page 7: DHL EXPRESS SERVICE & RATE GUIDE 2020€¦ · DHL Express as the experts in international express. This guide enables you to find out how DHL Express can help you with your international

DHL Service & Rate Guide 2020: Japan

SERVICES7

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

OPTIONAL SERVICES

DHLExpressoffersawiderangeofoptionalservices–from

non-standard deliveries and billing options to climate neutral

shipping.Youhavetheflexibilitytochoosethebestservicefor

your needs with our express delivery services worldwide.

Contact Customer Services to learn more.

Duties and Taxes Paid View charges

DHL Express can arrange for the shipper or a third party to be

billed for any duties and taxes payable at destination, rather

than the receiver of the shipment being billed. Charges apply

whenever the shipper requests that duties, taxes or other

regulatory fees be billed outside of the destination country.

Dedicated Pickup and Delivery View charges

Ifyourbusinessneedsadedicatedvehicletocollectordeliver

unusual shipments or a pickup or delivery outside normal

business hours, we can arrange this for you.

Shipment Insurance View charges

We recommend this comprehensive protection for your valuable

or personal shipments, giving you peace of mind in the unlikely

event of physical damage or loss.

Extended Liability View charges

Ifyouaresendingvaluabledocumentssuchaspassports,visa

applicationsorregulatorycertificatesyoucanextendtheDHL

standardliabilitywiththisservice.Itprovidescoverageand

compensation in the case of loss or damage.

Direct Signature View charges

Ifyouaresendingsensitivedocumentsorhighvaluecontents

you can request DHL to obtain a direct signature from the

consignee or a representative at the delivery address. DHL will

ensure your shipment is not re-directed, or delivered at an

alternative address.

Residential Address View charges

Customers shipping to a home or private residence can activate

specificdeliveryoptionsbydesignatingthedeliveryaddressas

residential. For such shipments, DHL Express will proactively

notify the receiver via email or SMS about the shipment’s

progress. Receivers can then select the most suitable delivery

option on the On Demand Delivery website.

GoGreen Climate Neutral View charges

This service is for customers who need a

reliable method to calculate their annual

carbon emissions at a shipment level and

subsequentlyoffsettheseemissions

through approved environmental programs. The whole process

isverifiedannuallybyanindependentbodyaccreditedbythe

United Nations. DHL can also provide reports for either a high

level estimate or a detailed carbon footprint.

Change of Billing View charges

Thisapplieswhenacustomerrequestsachangeofdefined

billing information on an already issued invoice, and which will

result in a reissuing of the invoice and, in case of an account

change, crediting of the old account and debiting of the new.

Neutral Delivery View charges

This service allows for the delivery of non-document shipments,

without any value of the product being shared or exposed to

the receiver, since the commercial invoice is removed prior

to delivery.

For a full list of optional services, please visit dhl.co.jp/optional_services.

Export Services

Import Services

DHL Express Envelope E-commerce Optional

Services Surcharges Customs Services

Page 8: DHL EXPRESS SERVICE & RATE GUIDE 2020€¦ · DHL Express as the experts in international express. This guide enables you to find out how DHL Express can help you with your international

DHL Service & Rate Guide 2020: Japan

SERVICES8

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

SURCHARGES

Inordertomaintainaconsistentlyhighlevelofservice,in

specificcircumstancesDHLExpressleviesasurchargefor

exceptional activities, ensuring that these surcharges are fair for

all of our customers.

Fuel Surcharge View charges

This variable surcharge is applied to the weight charge of each

shipmentandanytransportationrelatedsurcharges.Itis

derived from publicly available fuel oil indices that are also

shown on the DHL Express website at dhl.co.jp/fuelsurcharge.

The charge is calibrated every month to the oil price that was

current two months prior to the billing month. The Fuel

Surcharge applies to international shipments.

Remote Area View charges

This surcharge applies when a shipment is collected from

ordeliveredtoalocationthatisdistantordifficulttoserve.

The Remote Area surcharge applies to international shipments.

Overweight Piece View charges

Afixedsurchargeisappliedtoeverypiece,includinga

pallet that exceeds a scale or volumetric weight of 70kg.

The Overweight Piece surcharge applies to international

shipments.

Oversize Piece View charges

Thisfixedsurchargeappliestoeverypiece,includingapallet,

with a single dimension in excess of 120cm. The Oversize Piece

surcharge applies to international shipments.

Non-Stackable Pallet View charges

Thisfixedsurchargeisappliedtoeverypalletwithinashipment

that cannot be stacked, either on request by the shipper, or

because of its shape, content or packaging. This surcharge

applies to international shipments.

Dangerous Goods View charges

DHL can carry acceptable quantities of dangerous goods or

hazardous materials. Packages containing dangerous goods

materials will be assessed and a service charge will be applied

accordingly. Additional charges may also apply.

Lithium Batteries View charges

A surcharge may apply per shipment when the handling and

transportationofshipmentsinvolvesLithiumIonorLithium

MetalbatteriescompliantwiththeappropriateIATAPacking

Instructions966,967,969and970,SectionII.

Excepted Quantities View charges

Thisfixedsurchargeisappliedpershipmentwhenthehandling

and transportation of shipments involves substances and

commodities that are in Excepted Quantities in compliance with

IATADangerousGoodsRegulations.

Dry Ice UN1845 View charges

A service charge will be applied for the handling and

transportationofDryIceUN1845,whichisusedasafreezing

agent for non-dangerous goods.

Address Correction View charges

Thisfixedsurchargeisappliedtoanyshipmentthathasan

incorrect delivery address at the time of pickup and the delivery

cannotbefulfilledaftermakingeffortsatthedestinationto

determine the correct address. This surcharge applies to

international shipments.

Data Entry View charges

Thisfixedsurchargeappliesforeachshipmentconsignedwith

non-electronic, paper based manual waybills. Electronic

shipping documentation incurs no additional charges.

Security Charges View charges

Additional surcharges may apply when shipping from or to a

destination country where DHL is operating at elevated risk due

to continuous state of war, civil unrest, or continuous threats

from terrorism (Elevated Risk), or when shipping to a

destination country that is subject to trade restrictions imposed

by the UN Security Council (Restricted Destination).

For a full list of surcharges, please visit dhl.co.jp/surcharges.

Export Services

Import Services

DHL Express Envelope E-commerce Optional

Services Surcharges Customs Services

Page 9: DHL EXPRESS SERVICE & RATE GUIDE 2020€¦ · DHL Express as the experts in international express. This guide enables you to find out how DHL Express can help you with your international

DHL Service & Rate Guide 2020: Japan

SERVICES9

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

CUSTOMS SERVICES

DHL Express is the international specialist in shipping, with extensive knowledge and experience of dealing with customs topics worldwide. For your peace of mind, we provide a wide range of customs support for standard as well as non-routine customs-clearance processes. By making sure that clearance is asmoothandefficientprocess,weensureyourshipmentsarriveas quickly as possible, and leave you free to focus on your core business. With our online tool (tas.dhl.com) we provide essential customs information to help you prepare your shipments.

Disbursement View charges

At the receiver’s request, DHL credit or cash is used to fund the clearance, duty and tax charges relating to a shipment or piece, instead of the receiver using their own bond or credit line. The customs process is accelerated, with DHL making prompt payment of relevant charges while the receiver defers payment until an agreed date.

Bonded Storage View charges

Storage charges apply when the shipment cannot be released by customs due to inaccurate or missing paperwork. Charges take effectthreecalendardaysafterthefreightarrivaldateorbrokernotification,whicheverislater.Thechargeappliestothedutyand taxes payer.

Bonded Transit View charges

A bonded shipment occurs when DHL is requested to move non-document foreign-origin goods to a location other than the regular DHL gateway at destination. Bonded Transit is normally operated within a country or customs union, and is necessary priortofinalclearancebytheimporterordesignatedbroker.Bonded Transit applies to both export and import shipments whenever DHL is required to open, manage or report any form of transfer under bond using our own guarantee.

Release to Broker View charges

At shipper or importer request, the release of a DHL Express shipment to the customers designated customs broker of choice. DHL will transfer the responsibility for a shipment and related customs documentation to the customer’s nominated broker for clearance and last mile delivery.

Clearance Data Modification View charges

A surcharge applies in case the customs declared value of a shipmentrequiresmodificationeitherbeforeorduringthecustoms clearance process.

Multiline Entry View charges

A service charge will be assessed for multiline item entries with morethanfivelines.Anexamplewouldbe–oneshipmentwithmultiple products or multiple invoices. All products require identificationandmustbeclassifiedunderseparateharmonizedtariffnumbers.

For a full list of customs charges, please visit dhl.co.jp/customs_services.

Export Services

Import Services

DHL Express Envelope E-commerce Optional

Services Surcharges Customs Services

Page 10: DHL EXPRESS SERVICE & RATE GUIDE 2020€¦ · DHL Express as the experts in international express. This guide enables you to find out how DHL Express can help you with your international

DHL Service & Rate Guide 2020: Japan

HOW TO SHIP WITH DHL EXPRESS10

Shipment weightPleaseweighandmeasureyourshipment.Ifyouaresending a large but lightweight shipment, where its volumetric (dimensional) weight exceeds its actual weight, the cost of the shipment is calculated on the space your consignment takes up on the aircraft. This is a standardIATAmethod.Tocalculatethevolumetricweightof your shipment, simply multiply the length by height by width in centimeters, then divide the total sum by 5,000 for each piece in the shipment. Any piece in the shipment may be re-weighed and/or re-measured by DHL to confirmthiscalculation.

Documentation required: waybillAll shipments sent with DHL Express need to have a fully completed DHL waybill or label securely attached to each piece. This will enable the successful movement of your shipment through the DHL network. Each waybill or label is individually numbered to allow you to track your shipment from collection through to delivery. Your shipment may also need to be accompanied by customs documentation, such as a commercial or proforma invoice, as well as additional paperwork depending on the contents and value of the shipment and the country you are sending to.

Documentation required: invoice A commercial or proforma invoice is required when sending non-document shipments to countries and territories outside your origin country or customs union. This is essentially a declaration containing all the details of a transaction and is used by customs authorities to assess if duties or taxes are payable. A commercial invoice is used when goods are part of a commercial transaction or intended for resale. A proforma invoice is used when sending goods of no commercial value (for example, when sending samples).

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment

PREPARING YOUR SHIPMENT: AS EASY AS 1-2-3

Height

WidthLength

1

2

3

Page 11: DHL EXPRESS SERVICE & RATE GUIDE 2020€¦ · DHL Express as the experts in international express. This guide enables you to find out how DHL Express can help you with your international

DHL Service & Rate Guide 2020: Japan

HOW TO SHIP WITH DHL EXPRESS11

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment

Your invoice will require the following details:

PREPARING YOUR SHIPMENT

1 BANK DETAILS These are the bank details that will be used for the transaction between the seller and buyer. These details are not required for non-commercial/proforma invoices.

2 DESCRIPTION Generic or broad descriptions are no longer permitted and are likely to cause delays. Descriptions should include the items, how many there are, what they are made of, and what they will be used for. For example, describing items as ‘samples’, ‘parts’ or ‘spares’ is not acceptable for customs classification,safetyandsecurityreasons.

3 COMMODITY CODE Thisistheproductidentificationcodeusedby the exporting country to classify the goodstobeexported.Itassistsclearanceand avoids delays.

4 COUNTRY OF MANUFACTURE/ORIGIN This relates to the place of manufacture, notthecountryofexport.Ifitemsaremanufactured in more than one country, please list the origins.

5 TOTAL DECLARED VALUE This is the total value of the transaction for customspurposesbasedontheIncotermselected. The total declared value should include freight and insurance charges if the seller is responsible for these two elements.

6 TYPE OF EXPORT The options are: (1) Permanent; (2) Temporary; and (3) Repair & Return.

7 INCOTERM InserttheIncotermthatbestdescribestheterms of the transaction. For example, DAP (Delivered At Place).

8 REASON FOR EXPORT This could be: For Sale; For Repair; After Repair; Gift; Sample; Personal Use Not ForResale;Replacement;IntercompanyTransfer;orPersonalEffects.

Exporter

TaxID/VATnumber

Commercial Invoice

Bank details Date

Waybill number

Invoicenumber

Exporter code

Importer(billto) ReceiverifdifferentfromImporter

TaxID/VATnumber

Shipment reference

Full description of goods

Commodity code

Itemquantity

Unit value[Currency]

Subtotal value[Currency]

Net weight Country of manufacture/origin

Freight

Insurance

Total declared value/currency Total net weight/kg(s)

Total pieces Total gross weight/kg(s)

Type of export

Incoterms

Reason for export

I/Weherebycertifythattheinformationcontainedinthisinvoiceistrueandcorrectandthatthecontents of the shipments are as stated above.

Position in company Signature

Company stamp

2

3

1

4

5

6

7

8

Page 12: DHL EXPRESS SERVICE & RATE GUIDE 2020€¦ · DHL Express as the experts in international express. This guide enables you to find out how DHL Express can help you with your international

DHL Service & Rate Guide 2020: Japan

HOW TO SHIP WITH DHL EXPRESS12

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment

PACKAGING YOUR SHIPMENT

To ensure that your shipments travel safely and securely

through the DHL Express global network, it is important that

they are packaged and labeled correctly.

Packaging guidelines n Ifyouarere-usingenvelopesorboxes,pleaseensurethat

old labels and markings are removed

n Securelyfixthewaybilltotheshipment.Thewaybillcanbe

thought of as the shipment’s airline ticket and it will delay

delivery if it becomes separated from your shipment

n The barcodes on the waybill are scanned at numerous

points during your shipment’s journey. Please ensure

thebarcodeisflatandnotcoveredbytape,shrinkwrap

or strapping

n Place the waybill on the top or side of your shipment

and please ensure it does not overlap the corners or

edges of boxes

n Use adequate protective wrapping for fragile or delicate

items and ensure they are packed as far away as possible

from the corners of boxes

n To prevent injury to our employees, please pay special

attention to the packaging of sharp items. There should not

be any possibility of the contents piercing the packaging

n Any individual pieces over 70kg should be placed on a

pallet.Ifyouaresendingamulti-pieceshipment,itisnot

necessary to place the individual pieces on a pallet unless

they exceed 70kg. For example, a shipment comprising

four 25kg pieces does not have to be placed on a pallet

DHL packagingWeofferarangeofhigh-qualityDHL-brandedpackagingitems,

suitable for shipping items of all shapes and sizes.

The items available include:

n Flyer bags

n Cardboard document envelopes

n Boxes in a range of sizes

n Tubes

For more information please refer to the Packing Guide

available on dhl.co.jp/packingguide.

Prohibited and Restricted Commodities Prohibited ItemsThe following items will NOT be accepted for carriage by DHL.

This list includes items which are prohibited for carriage by

any law, regulation or statute of any federal, state or local

government of any country from, to or through which the items

may be carried. For international carriage there may be

additionalprohibiteditemsspecifiedbythecountryof

destination. DHL may at its sole discretion refuse to carry other

items not listed below.

n All Samsung Galaxy Note7 and Samsung Note7 devices

n Bullion (of any precious metal)

n Cash(legaltender–banknotes,currencynotesandcoins)

n Completefirearms,ammunition,explosives/explosive

devices including inert explosives and test pieces, air guns,

replicaandimitationfirearms

n Human remains or ashes in any form

n Hunting (animal) trophies, animal parts such as ivory and

shark’sfin,animalremainsorashes,oranimalby-products

and derived products not intended for human

consumption,prohibitedformovementbytheCITES

Convention and/or local law

n Illegalgoods,suchascounterfeitgoodsandnarcotics

n Live animals (including but not limited to mammals,

reptiles,fish,invertebrates,amphibians,birds,insects,

larvae and pupae)

n LooselithiummetalbatteriesunderIATAPI968sectionII

n Loose precious and semi-precious stones (cut or un-cut,

polished or un-polished)

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DHL Service & Rate Guide 2020: Japan

HOW TO SHIP WITH DHL EXPRESS13

Restricted ItemsThe following items will NOT be accepted for carriage unless

otherwise agreed to by DHL. To obtain such agreement a

business case will need to be conducted by DHL and the items

approved for carriage will be recorded in writing with the

customer.

n Antiques and works of art with a shipment value in excess

of EUR 500,000

n Banderols/Tax stickers with a shipment value in excess of

EUR 500,000

n Cannabisformedicinalpurposesfrombonafide

pharmaceutical manufacturers with appropriate licences

and where lawful to ship, which must be in tablet or liquid

form, may be carried with an approved business case.

The value of one shipment must not exceed EUR 10,000

n Cigarettes, cigars and tobacco products with shipment

value in excess of EUR 500,000 (electronic cigarettes are

covered by other regulations in Japan)

n Commemorative coins and medals with an individual value

or total shipment value of EUR 2,000 or more are restricted

for carriage

n Financialandmonetarycommodities–examplesinclude

butarenotlimitedtoactivatedSIMcardsformobile

phones, blank or activated credit or cash dispenser cards,

blank cheques, event tickets, lottery tickets, money or

postal orders, pre-paid phone cards, tickets (blank stock),

traveller’s cheques, vouchers/tokens, unused stamps etc.

Applicable to all shipments valued in excess of

EUR 500,000. Not accepted from private individuals.

n Jewellery and watches and with individual values in excess

of EUR 5,000. The shipment must not exceed EUR 100,000

PAYING FOR YOUR SHIPMENT

You can pay for DHL Express services either with bank transfer,

cash,creditcardordirectdebitfromyourbankaccount.Invoices

will be issued twice a month (15th and month end) for both

exportsandimports.Inaddition,somechargessuchasimport

duties, domestic consumption tax, reimbursement tax fees, and

bonded warehouse storage charges may be charged each time.

n Payment by bank transfer should be made within 30 days

from the invoice date unless otherwise agreed.

n We ask for payment of import duties and domestic

consumption tax within 7 days from the invoice date unless

otherwiseagreed.Inaddition,ifthetotaltaxamountper

cargo exceeds 300,000 yen, it will clear customs only once

advancepaymenthasbeenconfirmed.

n The transfer fee will be borne by the customer.

Please get in touch with a Customer Accounting Agent via our

contact form.

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment

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DHL Service & Rate Guide 2020: Japan

SHIPPING TOOLS14

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

SHIPPING TOOLS

Making shipping easierDHLExpressoffersachoiceofelectronictoolstosuiteventhe

most demanding requirements. We invest continually in market-

leading technologies to make it easier for you to send your

shipments around the world. As a result, you have more time to

focus on your business.

Ourelectronicsolutionscoveronlineandofflineoptions,aswell

asintegratedsolutions.Inaddition,weprovideindustry-specific

solutions tailored for the Life Sciences and Technology sectors.

More information about our general capabilities is provided on

this page.

DHL.comOur website provides a comprehensive guide to DHL Express

shipping services, as well as transport news, service updates

and contact details. To make doing business with us even easier,

the site features interactive tools that include online booking,

tracking and a volumetric weight calculator.

EasyshipThisisanofflineadvancedshipmentmanagementtoolforany

organization with large shipping volumes or regular scheduled

deliveries. DHL Easyship can handle the needs of multinational

supply chains or any business with a central shipping function.

ItisaWindows-basedsystem,whichiseasytouseyetvery

powerful–enablingyoutohandleeverythingfromregular

mailshots to multi-stage shipping processes.

Customer shipping integrationUsingEDIandXMLServicesenablesyoutoincorporate

DHL’s online shipping capabilities into your own website,

warehouse or customer service application. This provides global

shipment tracking while making it faster and easier to access

information about transit times, rates and courier bookings.

Specific solutionsDHLoffersadditionalcapabilitiesforbusinessesrequiringmore

specializedsolutions–forexample,itsMedicalExpressand

Collect & Return services. For more information, please contact

your DHL Account Manager or local Customer Service team.

MyDHL+ re-imagines the way the shipping business

does business, by combining the tools and services

our customers use most. With its mobile friendly and

intuitive interface, customers can now import, export,

schedule a pickup, track shipments and pay bills more

quicklythanever–allinonevisit,withonepassword

and zero headaches. MyDHL+ makes it incredibly easy

to navigate the complexities of international shipping.

Try it out now at mydhl.com.

The new DHL Express Mobile app lets you track

your shipments and manage your deliveries all in

one place. You can locate the nearest DHL Service

Pointforparceldropofforcollection,andquickly

checkshippingratestoo–rightonyoursmartphone.

Advanced GPS location services and camera barcode

scanning are also available. Download DHL Express

Mobile today, on Android or iPhone.

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DHL Service & Rate Guide 2020: Japan

ZONES AND RATES15

Optional services View explanation Charging method Charge

Duties and Taxes Paid Per shipment JPY3,000

Dedicated Pickup Per shipment Quoted case-by-case

Dedicated Delivery Per shipment Quoted case-by-case

ShipmentInsurance By shipment value JPY2,500,or1.2%ofstatedshipmentvalueifhigher

Extended Liability Per shipment JPY500

Direct Signature Per shipment JPY600

Residential Address Per shipment JPY400

GoGreen Climate Neutral By shipment weight JPY12 per kg

Change of Billing Per invoice JPY3,700

Neutral Delivery Per shipment JPY2,000

OPTIONAL SERVICES

For a full list of optional services, please visit our website at dhl.co.jp/optional_services.

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

Calculate the Price of Your Shipment

Optional Services Surcharges Customs

ServicesService Capability and Rating Zones

Export Services

Import Services

CALCULATE THE PRICE OF YOUR SHIPMENT: AS EASY AS 1-2-3

Decide which service best suits your needs (see page 4 for international services) and weigh your shipment (see page 10 and dhl.co.jp/volumetricweight)

Determine the rating zone of the origin or destination (see pages 17 and 18)

Find the rate using the rating zone and weight of your shipment (see page19 for exports and page 21 for imports)

1

23

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DHL Service & Rate Guide 2020: Japan

ZONES AND RATES16

Surcharges View explanation Charging method Charge

Fuel Surcharge Per shipmentPercentage of transportation and additional charges, as per index; details here

Remote Area By shipment weightJPY60 per kg JPY2,600 minimum per shipment

Additional Handling

Overweight Piece Per piece JPY10,000

Oversize Piece Per piece JPY10,000

Non-Stackable Pallet Per piece JPY19,000

Dangerous Goods

Full Dangerous Goods Per shipment JPY11,000

LithiumBatteriesSectionII(PI965) Per shipment JPY11,000

LithiumBatteriesSectionII(966,969) Per shipment JPY700

Excepted Quantities Per shipment JPY700

DryIce(UN1845) Per shipment JPY1,800

Address Correction Per shipment JPY1,300

Data Entry Per shipment JPY650

Security Charges

Elevated Risk Per shipment JPY2,700

Restricted Destination Per shipment JPY4,000

Customs services View explanation Charging method Charge

Disbursement Per shipment JPY1,000,or2%ofthecreditadvancedifhigher

Bonded StoragePer shipment and per kg per dayafter 3 calendar days

JPY900pershipment or JPY15 per kg per day if higher

Bonded Transit Per shipment JPY10,000

Release to Broker Per shipment JPY4,800

ClearanceDataModification Per shipment JPY9,500

Multiline Entry Rate per line for 6th line onwards JPY600

CUSTOMS SERVICES

SURCHARGES

Please visit our website for a full list of surcharges and customs services.

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

Calculate the Price of Your Shipment

Optional Services Surcharges Customs

ServicesService Capability and Rating Zones

Export Services

Import Services

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DHL Service & Rate Guide 2020: Japan

ZONES AND RATES17

SERVICE CAPABILITY AND RATING ZONES

Country/Territory ZoneDHL

Express Worldwide

DHL Express

12:00

DHL Express

9:00Imports

Afghanistan 9 P PAlbania 7 P PAlgeria 9 P PAmerican Samoa 4 P PAndorra 7 P PAngola 9 P doc PAnguilla 8 P PAntigua 8 P PArgentina 8 P P PArmenia 7 P PAruba 8 P PAustralia 4 P P P PAustria 6 P P P PAzerbaijan 7 P PBahamas 8 P PBahrain 9 P doc PBangladesh 4 P PBarbados 8 P PBelarus 7 P PBelgium 6 P P P PBelize 8 P PBenin 9 P PBermuda 8 P PBhutan 4 P PBolivia 8 P PBonaire 8 P PBosnia and Herzegovina 7 P PBotswana 9 P PBrazil 8 P P PBrunei 3 P PBulgaria 6 P P PBurkina Faso 9 P doc PBurundi 9 P PCambodia 4 P doc PCameroon 9 P P PCanada 5 P P PCanaryIslands,The 9 P PCape Verde 9 P PCaymanIslands 8 P PCentral African Republic 9 P PChad 9 P PChile 8 P P PChina, People’s Republic 2 P doc PColombia 8 P P P PComoros 9 P PCongo 9 P PCongo, Democratic Rep. of 9 P doc PCookIslands 4 P PCosta Rica 8 P PCoted’Ivoire 9 P doc PCroatia 6 P PCuba 8 P PCuracao 8 P PCyprus 6 P doc PCzech Republic, The 6 P P P PDenmark 6 P P P PDjibouti 9 P PDominica 8 P P

Dominican Republic 8 P P

Country/Territory ZoneDHL

Express Worldwide

DHL Express

12:00

DHL Express

9:00Imports

Ecuador 8 P doc PEgypt 9 P PEl Salvador 8 P PEritrea 9 P PEstonia 6 P P PEthiopia 9 P PFalklandIslands 8 P PFaroeIslands 7 P PFiji 4 P PFinland 6 P P PFrance 6 P P P PFrench Guyana 8 P PGabon 9 P doc PGambia 9 P PGeorgia 7 P PGermany 6 P P P PGhana 9 P PGibraltar 7 P PGreece 6 P P PGreenland 7 P PGrenada 8 P PGuadeloupe 8 P PGuam 4 P PGuatemala 8 P doc PGuernsey 7 P P doc PGuinea Republic 9 P PGuinea-Bissau 9 P PGuinea-Equatorial 9 P PGuyana (British) 8 P PHaiti 8 P PHonduras 8 P PHong Kong 2 P P P PHungary 6 P P P PIceland 7 P P PIndia 4 P doc PIndonesia 3 P PIran,IslamicRep.of 9 P PIraq 9 P PIreland,Rep.of 6 P P P PIsrael 9 P PItaly 6 P P P PJamaica 8 P PJersey 7 P P doc PJordan 9 P doc PKazakhstan 7 P P PKenya 9 P doc PKiribati 4 P PKorea, Rep. of (South) 1 P P PKosovo 7 P PKuwait 9 P doc PKyrgyzstan 7 P PLao P.D.R. 4 P PLatvia 6 P PLebanon 9 P PLesotho 9 P PLiberia 9 P PLibya 9 P PLiechtenstein 6 P P P

Lithuania 6 P doc P

Table continues overleaf

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

Calculate the Price of Your Shipment

Optional Services Surcharges Customs

ServicesService Capability and Rating Zones

Export Services

Import Services

doc = document contents only P = document and non-document contentsFortransittimesandtheavailabilityofDHLExpress12:00andDHLExpress9:00foryouroriginanddestinationaddress,pleaserefertothe DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.

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DHL Service & Rate Guide 2020: Japan

ZONES AND RATES18

SERVICE CAPABILITY AND RATING ZONES

Country/Territory ZoneDHL

Express Worldwide

DHL Express

12:00

DHL Express

9:00Imports

Luxembourg 6 P P P PMacau 2 P doc PMadagascar 9 P doc PMalawi 9 P PMalaysia 3 P P PMaldives 9 P doc PMali 9 P PMalta 6 P PMarshallIslands 4 P PMartinique 8 P PMauritania 9 P PMauritius 9 P PMayotte 9 P PMexico 5 P PMicronesia, Fed. States of 4 P PMoldova, Rep. of 7 P PMonaco 6 P P PMongolia 9 P PMontenegro, Rep. of 7 P PMontserrat 8 P PMorocco 9 P PMozambique 9 P doc PMyanmar 4 P PNamibia 9 P doc PNauru, Rep. of 4 P PNepal 9 P PNetherlands, The 6 P P P PNevis 8 P PNew Caledonia 4 P PNew Zealand 4 P P PNicaragua 8 P doc PNiger 9 P PNigeria 9 P PNiue 4 P PNorth Macedonia 7 P PNorthernMarianaIslands 4 P PNorway 6 P P POman 9 P doc PPakistan 9 P doc PPalau 4 P PPanama 8 P PPapua New Guinea 4 P PParaguay 8 P P PPeru 8 P PPhilippines, The 3 P P P PPoland 6 P P doc PPortugal 6 P P PPuerto Rico 8 P PQatar 9 P doc PReunion,Islandof 9 P PRomania 6 P PRussian Federation, The 7 P PRwanda 9 P PSamoa 4 P PSan Marino 6 P PSao Tome & Principe 9 P P

Saudi Arabia 9 P doc P

Country/Territory ZoneDHL

Express Worldwide

DHL Express

12:00

DHL Express

9:00Imports

Senegal 9 P PSerbia, Rep. of 7 P PSeychelles 9 P PSierra Leone 9 P PSingapore 3 P P P PSlovakia 6 P P P PSlovenia 6 P P P PSolomonIslands 4 P PSomalia 9 P PSomaliland, Rep. (N. Somalia) 9 P PSouth Africa 9 P P PSouth Sudan 9 P PSpain 6 P P doc PSri Lanka 9 P doc PSt. Barthelemy 8 P PSt. Eustatius 8 P PSt. Helena 9 P PSt. Kitts 8 P PSt. Lucia 8 P PSt. Maarten 8 P PSt. Vincent 8 P PSudan 9 P PSuriname 8 P PSwaziland 9 P PSweden 6 P P P PSwitzerland 6 P P P PSyria 9 P PTahiti 4 P PTaiwan 1 P P P PTajikistan 7 P PTanzania 9 P PThailand 3 P P P PTimor-Leste 4 P PTogo 9 P PTonga 4 P PTrinidad and Tobago 8 P PTunisia 9 P PTurkey 6 P P PTurkmenistan 7 P PTurksandCaicosIslands 8 P PTuvalu 4 P PUganda 9 P doc PUkraine 7 P PUnited Arab Emirates 9 P PUnited Kingdom 6 P P P PUnited States of America 5 P P P(10:30) PUruguay 8 P PUzbekistan 7 P PVanuatu 4 P PVatican City 6 P PVenezuela 8 P PVietnam 3 P doc PVirginIslands(British) 8 P PVirginIslands(US) 8 P PYemen, Rep. of 9 P PZambia 9 P P P

Zimbabwe 9 P P

doc = document contents only P = document and non-document contentsFortransittimesandtheavailabilityofDHLExpress12:00andDHLExpress9:00foryouroriginanddestinationaddress,pleaserefertothe DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

Calculate the Price of Your Shipment

Optional Services Surcharges Customs

ServicesService Capability and Rating Zones

Export Services

Import Services

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DHL Service & Rate Guide 2020: Japan

ZONES AND RATES19

Export rates by zone and product

DHL EXPRESS WORLDWIDE Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9

Documents only up to 2kg

0.5 5,810 5,910 7,170 7,970 8,830 8,840 13,000 13,640 13,780

1 7,150 7,360 8,830 10,000 10,420 13,400 17,690 18,290 18,430

1.5 8,170 8,350 10,260 11,990 12,010 16,540 22,380 22,940 23,080

2 9,190 9,340 11,690 13,980 13,600 19,680 27,070 27,590 27,730

Documents from 2.5kg and non-documents from 0.5kg

0.5 8,820 8,840 9,680 9,970 11,160 12,310 25,060 25,250 25,520

1 10,010 10,070 11,120 12,350 12,950 16,150 29,750 29,900 30,170

1.5 11,200 11,300 12,560 14,730 14,710 19,990 34,440 34,550 34,820

2 12,390 12,530 14,000 17,110 16,470 23,830 39,130 39,200 39,470

2.5 13,470 13,650 15,640 19,600 18,220 27,670 43,820 43,850 44,120

3 14,650 14,830 17,400 21,780 21,570 31,170 47,380 47,480 47,750

3.5 15,830 16,010 19,160 23,960 24,920 34,670 50,940 51,110 51,380

4 17,010 17,190 20,920 26,140 28,270 38,170 54,500 54,740 55,010

4.5 18,190 18,370 22,680 28,320 31,620 41,670 58,060 58,370 58,640

5 19,370 19,550 24,440 30,500 34,970 45,170 61,620 62,000 62,270

5.5 19,970 20,150 25,040 31,610 35,840 47,130 63,520 64,200 65,250

6 20,570 20,750 25,640 32,720 36,710 49,090 65,420 66,400 68,230

6.5 21,170 21,350 26,240 33,830 37,580 51,050 67,320 68,600 71,210

7 21,770 21,950 26,840 34,940 38,450 53,010 69,220 70,800 74,190

7.5 22,370 22,550 27,440 36,050 39,320 54,970 71,120 73,000 77,170

8 22,970 23,150 28,040 37,160 40,190 56,930 73,020 75,200 80,150

8.5 23,570 23,750 28,640 38,270 41,060 58,890 74,920 77,400 83,130

9 24,170 24,350 29,240 39,380 41,930 60,850 76,820 79,600 86,110

9.5 24,770 24,950 29,840 40,490 42,800 62,810 78,720 81,800 89,090

10 25,370 25,550 30,440 41,600 43,670 64,770 80,620 84,000 92,070

11 26,470 26,650 31,380 43,140 45,350 66,650 86,900 90,420 98,050

12 27,570 27,750 32,320 44,680 47,030 68,530 93,180 96,840 104,030

13 28,670 28,850 33,260 46,220 48,710 70,410 99,460 103,260 110,010

14 29,770 29,950 34,200 47,760 50,390 72,290 105,740 109,680 115,990

15 30,870 31,050 35,140 49,300 52,070 74,170 112,020 116,100 121,970

16 31,970 32,150 36,080 50,840 53,750 76,050 118,300 122,520 127,950

17 33,070 33,250 37,020 52,380 55,430 77,930 124,580 128,940 133,930

18 34,170 34,350 37,960 53,920 57,110 79,810 130,860 135,360 139,910

19 35,270 35,450 38,900 55,460 58,790 81,690 137,140 141,780 145,890

20 36,370 36,550 39,840 57,000 60,470 83,570 143,420 148,200 151,870

Table continues overleaf

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

Calculate the Price of Your Shipment

Optional Services Surcharges Customs

ServicesService Capability and Rating Zones

Export Services

Import Services

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ZONES AND RATES20

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9

21 37,410 38,230 41,640 59,260 62,730 86,970 148,740 153,180 157,570

22 38,450 39,910 43,440 61,520 64,990 90,370 154,060 158,160 163,270

23 39,490 41,590 45,240 63,780 67,250 93,770 159,380 163,140 168,970

24 40,530 43,270 47,040 66,040 69,510 97,170 164,700 168,120 174,670

25 41,570 44,950 48,840 68,300 71,770 100,570 170,020 173,100 180,370

26 42,610 46,630 50,640 70,560 74,030 103,970 175,340 178,080 186,070

27 43,650 48,310 52,440 72,820 76,290 107,370 180,660 183,060 191,770

28 44,690 49,990 54,240 75,080 78,550 110,770 185,980 188,040 197,470

29 45,730 51,670 56,040 77,340 80,810 114,170 191,300 193,020 203,170

30 46,770 53,350 57,840 79,600 83,070 117,570 196,620 198,000 208,870

40 57,270 62,350 67,740 97,400 111,170 146,170 225,920 241,500 252,770

50 67,770 71,350 77,640 115,200 139,270 174,770 255,220 285,000 296,670

60 78,270 80,350 87,540 133,000 167,370 203,370 284,520 328,500 340,570

70 88,770 89,350 97,440 150,800 195,470 231,970 313,820 372,000 384,470

For each additional 0.5kg

10.1 - 20.0 550 550 470 770 840 940 3,140 3,210 2,990

20.1 - 30.0 520 840 900 1,130 1,130 1,700 2,660 2,490 2,850

For each additional 1kg

30.1 - 70.0 1,050 900 990 1,780 2,810 2,860 2,930 4,350 4,390

70.1 - 300.0 1,490 1,490 1,590 2,660 2,940 3,160 4,790 5,380 5,650

300.1 - 1,000* 1,530 1,530 1,640 2,850 3,150 3,380 4,940 5,540 5,820

Export rates by zone and product

DHL EXPRESS WORLDWIDE

DHL Express 12:00–Guaranteeddeliverybefore12:00onthenextpossibleworkingdaytoover79countriesworldwide.

Add 600 JPY to the DHL Express Worldwide prices.

DHL Express 9:00 (10:30 to the USA)–Guaranteeddeliverybefore9:00onthenextpossibleworkingdaytoover28countries

worldwide. Add 3,500 JPY to the DHL Express Worldwide prices.

Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.

Rates are in JPY and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges. Termsandconditionsapply–seedhl.co.jp/express for details.

*DHL Express does not accept shipments exceeding 1,000kg, or containing pieces exceeding 300kg or 300cm in length, and/or not meeting DHL standards for packing. Refer to our Packing Guide on dhl.co.jp/packingguide. These network restrictions are subject to change with 30 days’ notice.

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

Calculate the Price of Your Shipment

Optional Services Surcharges Customs

ServicesService Capability and Rating Zones

Export Services

Import Services

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DHL Service & Rate Guide 2020: Japan

ZONES AND RATES21

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORTWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9

Documents only up to 2kg

0.5 5,810 5,910 7,170 7,970 8,380 8,390 13,000 13,640 13,780

1 7,150 7,360 8,830 10,000 9,890 12,730 17,690 18,290 18,430

1.5 8,170 8,350 10,260 11,990 11,400 15,710 22,380 22,940 23,080

2 9,190 9,340 11,690 13,980 12,910 18,690 27,070 27,590 27,730

Documents from 2.5kg and non-documents from 0.5kg

0.5 8,820 8,840 9,680 9,970 10,600 11,690 25,060 25,250 25,520

1 10,010 10,070 11,120 12,350 12,300 15,330 29,750 29,900 30,170

1.5 11,200 11,300 12,560 14,730 13,970 18,970 34,440 34,550 34,820

2 12,390 12,530 14,000 17,110 15,640 22,610 39,130 39,200 39,470

2.5 13,470 13,650 15,640 19,600 17,300 26,250 43,820 43,850 44,120

3 14,650 14,830 17,400 21,780 20,480 29,580 47,380 47,480 47,750

3.5 15,830 16,010 19,160 23,960 23,660 32,910 50,940 51,110 51,380

4 17,010 17,190 20,920 26,140 26,840 36,240 54,500 54,740 55,010

4.5 18,190 18,370 22,680 28,320 30,020 39,570 58,060 58,370 58,640

5 19,370 19,550 24,440 30,500 33,200 42,900 61,620 62,000 62,270

5.5 19,970 20,150 25,040 31,610 34,020 44,760 63,520 64,200 65,250

6 20,570 20,750 25,640 32,720 34,840 46,620 65,420 66,400 68,230

6.5 21,170 21,350 26,240 33,830 35,660 48,480 67,320 68,600 71,210

7 21,770 21,950 26,840 34,940 36,480 50,340 69,220 70,800 74,190

7.5 22,370 22,550 27,440 36,050 37,300 52,200 71,120 73,000 77,170

8 22,970 23,150 28,040 37,160 38,120 54,060 73,020 75,200 80,150

8.5 23,570 23,750 28,640 38,270 38,940 55,920 74,920 77,400 83,130

9 24,170 24,350 29,240 39,380 39,760 57,780 76,820 79,600 86,110

9.5 24,770 24,950 29,840 40,490 40,580 59,640 78,720 81,800 89,090

10 25,370 25,550 30,440 41,600 41,400 61,500 80,620 84,000 92,070

11 26,470 26,650 31,380 43,140 43,000 63,280 86,900 90,420 98,050

12 27,570 27,750 32,320 44,680 44,600 65,060 93,180 96,840 104,030

13 28,670 28,850 33,260 46,220 46,200 66,840 99,460 103,260 110,010

14 29,770 29,950 34,200 47,760 47,800 68,620 105,740 109,680 115,990

15 30,870 31,050 35,140 49,300 49,400 70,400 112,020 116,100 121,970

16 31,970 32,150 36,080 50,840 51,000 72,180 118,300 122,520 127,950

17 33,070 33,250 37,020 52,380 52,600 73,960 124,580 128,940 133,930

18 34,170 34,350 37,960 53,920 54,200 75,740 130,860 135,360 139,910

19 35,270 35,450 38,900 55,460 55,800 77,520 137,140 141,780 145,890

20 36,370 36,550 39,840 57,000 57,400 79,300 143,420 148,200 151,870

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

Calculate the Price of Your Shipment

Optional Services Surcharges Customs

ServicesService Capability and Rating Zones

Export Services

Import Services

Table continues overleaf

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DHL Service & Rate Guide 2020: Japan

ZONES AND RATES22

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

Calculate the Price of Your Shipment

Optional Services Surcharges Customs

ServicesService Capability and Rating Zones

Export Services

Import Services

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9

21 37,410 38,230 41,640 59,260 59,540 82,520 148,740 153,180 157,570

22 38,450 39,910 43,440 61,520 61,680 85,740 154,060 158,160 163,270

23 39,490 41,590 45,240 63,780 63,820 88,960 159,380 163,140 168,970

24 40,530 43,270 47,040 66,040 65,960 92,180 164,700 168,120 174,670

25 41,570 44,950 48,840 68,300 68,100 95,400 170,020 173,100 180,370

26 42,610 46,630 50,640 70,560 70,240 98,620 175,340 178,080 186,070

27 43,650 48,310 52,440 72,820 72,380 101,840 180,660 183,060 191,770

28 44,690 49,990 54,240 75,080 74,520 105,060 185,980 188,040 197,470

29 45,730 51,670 56,040 77,340 76,660 108,280 191,300 193,020 203,170

30 46,770 53,350 57,840 79,600 78,800 111,500 196,620 198,000 208,870

40 57,270 62,350 67,740 97,400 105,500 138,600 225,920 241,500 252,770

50 67,770 71,350 77,640 115,200 132,200 165,700 255,220 285,000 296,670

60 78,270 80,350 87,540 133,000 158,900 192,800 284,520 328,500 340,570

70 88,770 89,350 97,440 150,800 185,600 219,900 313,820 372,000 384,470

For each additional 0.5kg

10.1 - 20.0 550 550 470 770 800 890 3,140 3,210 2,990

20.1 - 30.0 520 840 900 1,130 1,070 1,610 2,660 2,490 2,850

For each additional 1kg

30.1 - 70.0 1,050 900 990 1,780 2,670 2,710 2,930 4,350 4,390

70.1 - 300.0 1,490 1,490 1,590 2,660 2,790 3,000 4,790 5,380 5,650

300.1 - 1,000* 1,530 1,530 1,640 2,850 3,000 3,210 4,940 5,540 5,820

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

DHL Express 12:00–Guaranteeddeliverybefore12:00onthenextpossibleworkingday.

Add600JPYtotheDHLExpressWorldwideImportprices.

Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.

Rates are in JPY and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges. Termsandconditionsapply–seedhl.co.jp/express for details.

*DHL Express does not accept shipments exceeding 1,000kg, or containing pieces exceeding 300kg or 300cm in length, and/or not meeting DHL standards for packing. Refer to our Packing Guide on dhl.co.jp/packingguide. These network restrictions are subject to change with 30 days’ notice.

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ForcontactdetailsoftheDHLExpressofficenearesttoyou,pleasevisitourwebsiteatdhl.co.jp orcallthecustomerservicehotlineon0120-39-2580

Valid: 1st January 2020

The information in this guide is correct as of 1st January 2020. DHL reserves the right to amend or modify any of the information at any time.