device imaging and integration dii in action … · that had lost their association to airwatch in...

Device Imaging and Integration

Posted by January 26, 2018Lillie Swearingen, Technical Analyst

DEVICE IMAGING AND INTEGRATION

DII In Action – Upgrades and Patches

Austen Chang worked on several Ivanti and

packaging projects.

First and foremost, he is working on an

updated base image with Windows 10 build

1709. At this time, it still requires testing.

He also cleaned up patches in Ivanti and is in

the process of preparing to deploy new

patches.

In addition, he tested the Office 2016 Click to

Run installation, which needs to be tested out

with the new image.

This was all in addition to Austen’s usual

support of the CTE program.Austen Works on the New Base Image




DII In Action - CFPD Support

Anthony Melton worked hard to support the CyFair Police

Department this week. He is the primary support person for the

CFPD.

Currently, he is working on Coban support as well as RIMAGE,

the DVD tower for Coban.

He is also imaging toughbook laptops for new officers.

New systems are required for the Mobile Command Center

(dispatch support) as well.

Anthony Prepares Laptops




DII In Action – iPad Reconfiguration

This week, Nancy Grella had assistance from multiple

TSC Technicians Jose Vargas, Julia Gibson, Dencio

Cabitec, Dat Bui and members of DII to re-enroll iPads

that had lost their association to AirWatch in a

conversion done before break. Thank you for all the

help!

Nancy Grella with Dat Bui

Daniel Helps with iPads




DII In Action – Imaging at Spillane

Austen Chang met Elizabeth Montez

(ECN) to troubleshoot possible imaging

issues at Spillane with Technician

Doreen Ranly.

Austen successfully imaged several

computers on campus.

On Friday, Doreen imaged 17

computers with no issue.

Thanks all for the teamwork!

Doreen and Austen Test Imaging




DII In Action - Targus Dock180 POC

Lillie Swearingen delivered a Targus Dock180 to Lieder

Elementary for testing with the Yoga 370 tablets as an

alternative to the Lenovo OneLink dock. The goal is to

rid the computers of the USB Resources error that is

seen when the Lightspeed Sound Systems are plugged

into the docking station, as well as the issue with

teachers having to change the HDMI port for connection

to the Promethean Boards on a regular basis.

So far, testing has gone well with Targus Dock180. The

POC with this teacher will last one week before moving

to another location.

Lillie Testing for the USB Resources Error




MBAM BitLocker Meeting

Larry Barrios, Jennifer Miller, John Crumbley, and Derly Buentello continue meeting and planning

delivery of BitLocker encryption on district laptops that store sensitive data. They established the

policy for types of devices and media that need data encrypted, when encryption must be used,

and the minimum requirements for hardware and software used for encryption. They also

started developing policy for sensitive data components that can be categorized as CFISD

Protected data, CFISD Sensitive data, CFISD Public data, and the actions needed to safely

secure this data. Additionally, using MBAM, John and Jennifer activated BitLocker encryption on

their district laptops. This serves to demonstrate the customer encryption experience and secure

the sensitive data on their laptops.

John, Derly, Larry, and Jennifer

device imaging and integration dii in action … · that had lost their association to airwatch in...

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