development plan for dublin city public libraries 2012-2016
TRANSCRIPT
what is the stars?
A DEVELOPMENT PLAN FOR DUBLIN CITY PUBLIC LIBRARIES 2012–2016
“ I ofen looked up at the sky an’ assed meself the question
– what is the moon, what is the stars? ” – Sean O’Casey, Juno and the Paycock
(Captain Boyle, Act 1)
A DEVELOPMENT PLAN FOR DUBLIN CITY PUBLIC LIBRARIES 2012–2016
Contents
Section 1 Section 3Vision 4 ThematicOverview 31
GuidingPrinciples 5 Theme–AccesstoIdeas,InformationandImagination 33
Theme–PlacesforPeople 35
Foreword 7 Theme–TheLiteraryCity 43
Theme–InclusionandParticipation 47
Introduction 8 Theme–TheCityPastandPresent 49
Theme–TheConnectedSpace 51
Timeline 10 Theme–BuildingCapacityandInnovation 53
AppendixSection 2 ResearchandServiceReview 56
AboutDublinCityPublicLibraries 14
Bibliography 57
ConsultationProcess 20
ManagementStructure 60
AprofileofDublinCity–thedemographic,social,culturalandeconomiccontext 22 BranchLibraries 61
Acknowledgements
Whatisthestars?TheDublinCityPublicLibrariesDevelopmentPlan2012-2016waspreparedwith theinputofthestaffofDublinCityPublicLibraries.
ItwaswrittenbyMargaretHayesandeditedbyAngelaCassidy
ResearchfortheplanwascarriedoutbyClodaghKingston,EvelynConway,AngelaCassidyandPaulFusco.ConsultationwasconductedbySheilaKelly,AngelaCassidyandClodaghKingston.
Thecontributionsofthefollowingaregratefullyacknowledged:
ThemembersofDublinCityCouncil,inparticularthemembersoftheArts,Culture,LeisureandYouthAffairsStrategicPolicyCommittee.
ThemanagementandstaffofDublinCityPublicLibrarieswhoparticipatedenthusiasticallyintheconsultationprocessforthisplan.
StaffofotherDublinCityCouncildepartmentswhohavecontributedtothePlanandwhowillcontributetoitsdelivery,particularlythestaffoftheCulture,RecreationandAmenityDepartment,CityArchitect’sDepartmentandotherCouncildepartments.
MsNormaMcDermot,DirectorofAnChomhairleLeabharlanna.
MembersoftheLibrariesAccessGroup.
ImagesofceramicportraitsarecourtesyoftheartistEleanorSwan.“Thehapticqualityoftheworkinvitestheviewer,whethersightedorvisuallyimpaired,toexploretheir
ownperceptualawarenessthroughtheirtactual,visualandcognitivesenses.”EleanorSwan
ISBN978-1-907002-08-3
Copyright©2012DublinCityPublicLibraries.Allrightsreserved.
Section1
Vision GuidingPrinciples
Foreword Introduction
Timeline
Por
trai
t of a
Man
SECTION 1 VISION GUIDING PRINCIPLES SECTION 1
Vision Guiding Principles
4 Acapitalcity,withdynamic,relevantandresponsive21stcentury publiclibraryandarchiveservicesforresidents,workers,students andvisitorstoDublin.
Mission Wewillmaximiseopportunityforall–individualsandcommunities –throughguidedaccesstoideas,learning,literature,information andheritageresourcessupportedbyculturalprogramming.
Method Wewillcreateawarmandinclusiveknowledgenetworkwith client-centricservicesdeliveredbyfriendly,well-trainedstaff.We willuseallmedia,togetherwithrealandvirtualspaces,todeliver optimumservices.Librarieswillbefree,funandeasytouse.
Thereisnotsuchacradleof
democracyupontheearthas
theFreePublicLibrary,this
republicofletters,where
neitherrank,office,norwealth
receivestheslightest
consideration.
–AndrewCarnegie
5 Thecoreprincipleswhichwillguidethecontinuedgrowthand developmentofDublinCityPublicLibrariesoverthecourseofthis planemanatefromanorganisationalculturewithastrongsocial inclusionandcustomerserviceethos.
Equality Wearecommittedtoprovidingservicesforeveryone,including peoplewithdisabilities.Werespectandvalueindividualsand communitiesandseektopromoteequalityanddiversityinthe servicesweoffer.
Libraries are free Webelievethatfreeaccesstoideas,knowledgeandinformation isfundamentaltobuildinganinformedsociety.
Inspiring the joy of reading and the life of the imagination Librariessupportandpromoteareadingcultureforallagesand abilities.Werecognisetheinherentvalueofreadinginexpanding lifechances.
Partnership and Collaboration Weworktobuildrelationshipsandcultivatepartnershipswith thewidercommunity,withcivic,nationalandinternational stakeholders–lookingup,lookingoutandlookingin–toforma publicvaluemodelofengagement.
The customer at the centre of what we do Peoplearecentraltoallserviceoutcomesandimpacts.We striveforexcellenceandprofessionalisminouractivitiesandwill embracebenchmarkingopportunitiestocontinuouslymeasure ourperformanceandensurewearedeliveringthebestpossible serviceforclients.
Innovation and Change Recognisingthatalibraryisagrowingorganism,weanticipate andrespondtotherapidlychangingenvironmentinwhichwe serve.Weareresilientandresourcefulintheinterestsofour clientsandtherelevanceandsustainabilityoftheserviceswe provide.
DUBLIN CITY COUNCIL PUBLIC LIBRARIES – DEVELOPMENT PLAN 2012–2016 DUBLIN CITY COUNCIL PUBLIC LIBRARIES – DEVELOPMENT PLAN 2012–2016
John Tierney CityManager
7
DUBLIN CITY COUNCIL PUBLIC LIBRARIES – DEVELOPMENT PLAN 2012–2016
SECTION 1 FOREWORD
Foreword
Thisplansetsoutastrongvisionandclearstrategicdirectionfor thesustainabledevelopmentofDublinCityCouncil’spubliclibrary andarchiveservicesoverthefiveyearperiodfrom2012to2016. IthasbeenpreparedandadoptedbyCityCouncilinaccordance withtheLocalGovernmentAct2001(Section78)andissetwithin astrategicframeworkofsevenhigh-levelthemes,objectives andpriorityactions.Thesewillguidetheimplementationofthe planwhich,inturn,willbetranslatedintotargetedandmeasured annualbusinessplansandwillbesubjecttoregularreviewand evaluation.
ItbuildsonpreviousplansandprogrammesdeliveredbyDublin CityPublicLibraries,thecity’slibraryandarchiveauthority, andcontinuesaproudrecordofsubstantialprogressand achievement.
Thisplanhasbeenshapedandinformedby:athoroughreview andanalysisoftheexistingservice;consultationwithkey stakeholdersandanin-depthenvironmentalscantrackingkey changedriversandshiftingeconomic,demographicandlifestyle trends.Italsotakesintoaccountcurrenteconomic,socialand culturalpolicysetatlocal,regional,nationalandEUlevels,which reflectcurrentnationalandglobalconcerns.
Whilebuildingonexistingservicestrengths,itchartsatargeted course,achievablewithinthecontextofreducedresources,for new,innovativeandimprovedservicesthatmeetthecommunity’s changingeducational,informational,culturalandleisureneeds andinterests.Inlinewiththesolidphilosophicalbasisonwhich thelibraryservicewasfoundedin1884,itispermeatedbya strongequalityandsocialinclusionethos.
LordMayorAndrew Montague
SECTION 1 INTRODUCTION INTRODUCTION SECTION 1
Introduction
8 DublinCity,withapopulationof527,612isthepolitical, administrative,educational,commercial,retailandculturalcapital ofIreland.ItstandsatthegatewaytotheGreaterDublinArea (GDA),anurbanareawithapopulationof1,273,069(Census 2011).Dailyvisitorstothecityincluderesidents,workers, shoppers,studentsandtourists.Dublinistheeconomicengine ofthestateanditspubliclibraryservicemusthaveregardtothe local,nationalandinternationalcontextinwhichthecityoperates.
Intheseconddecadeofthe21stcentury,thisplanformspart ofasharedvisionforDublin,forthecreationofanattractive, vibrantandinclusivecity,witharenewedemphasisoncreativity, sustainabilityandwell-being.Itseekstopositionthecity’s publiclibraryandarchiveservicesascentraltothedeliveryofa collaborativestrategyforabetterqualityofeconomic,socialand culturallifeforthecity’sresidents,workers,studentsandvisitors.
AttheheartofthisplanisavisiontomakelifebetterforDubliners. Thevisionisofa21stcenturypubliclibraryservicefitforacapital city,awarmandinclusiveknowledgenetworkwithapower houseofideasandinformationatitsheart.Itwillbedelivered
bylibrarystaffwhoarecompetent,confidentandfriendly.Our ambitionisthatthepublic–reader,learner,researcher,visitor andtourist–isincharge;abletoenjoyandlearnfromquality collections,seamlessservices,andpersonalisedhelpand information,whetherinwelcomingbuildingsoronline.
Publiclibrarieshaveakeyroletoplayinthecountry’srecovery fromthecurrentrecession.Helpingindividualsandcommunities torealisetheirpotentialandenhancetheirskillsandcapacities willcreateopportunitiesforinnovativecontributionstoworkable solutions.Newmodelsofcreativity,enterpriseandemployment canresult.Inthesedifficulttimeswewillmaximisevaluefor publicfundingreceived.Changesplannedwillbefocusedonthe evolvingrequirementsofclients,currentmembersandaudiences yettobeserved.
Todeliverthisvisionthefollowingkeyservicedriverspresent challengesandsuggestopportunities:
Clients–Thechallengeistoknowandunderstandourclients andtowelcomeandincludethem.Thereareopportunities
tomakearealdifferenceinthelivesofreadersandlearners, individuals,familiesandcommunities,tobeafriendandsupport throughouttheirlives.Thekeytosuccesswillbeinqualitative communityanalysisandaninnovativemarketingstrategyand plan.Childrenandyoungpeoplewillreceivespecificattentionas clientsofthepresentandthefuture.
Competence–Thechallengeistodevelopandinculcatea learningandserviceculturewithinourorganisation,inorderto
9 achieveefficientandeffectiveserviceswithflexible,adaptable andorganicteams.Thereareopportunitiestodevelopstaffskills todeliverqualityservicesandprogrammes,maximisingtheir professionalandpersonalgrowth,whilehelping,guidingand mentoringclients.
Content–Thechallengeistoprovidetimely,focused,diverse collections–bothprintanddigitalwhilecreatingnewproducts andservicesusingnewmedia.Therangeandqualityof collectionsprovidedisstillcoreandcentraltolibraryservice delivery.Thereareopportunitiestobuildliterature,learningand memorycollectionsandtosupportclientsfrompre-school toPhD,whetherinpursuitofaccreditation,recreationorself empowerment.Aparticularfocuswillbeontheneedsofa creativecityandsmarteconomy.
Connectivity–ThechallengeistoprovideoptimumICT broadband/wirelesssaturationwitheServicesandcommunication channels,creatinganinteractive,on-goingconversationwith clientsandtheirneeds.Thereareopportunitiestosupportthe
knowledgeeconomyandup-skillingagendawithinformation literacyprogrammes.
Culture–Thechallengeistoanimatethelibrarynetwork ascommunityculturalspaceswithresources,experiences, programmesandprojectsforallagesandcommunitiesof sharedinterest.DevelopingDublin’sstatusasaUNESCOCityof Literaturewillbeaparticularfocusofcollaborativeengagement withinthecitycouncilandwithstakeholdersatcivic,nationaland internationallevels.
Community–Thechallengeistoprovide,maintainandrefresh abuiltnetworkofspacesandplaceswhicharewelllocated, accessible,flexibleandsustainable.Therewillbeopportunities toprovidequalitylibraryspacesandsettings,visiblecommunity resourcesofaestheticandfunctionalexcellence–anetworkwith anewcitylibraryforDublinatitsheart.
IamconfidentthatwiththesupportofDublinCityCouncil, nationalgovernmentandpartners,thelibraryandarchiveservice candeliveronthisdevelopmentplanachievingnewstandardsof excellenceinserviceprovision,standardsbefittingacapitalcity,a cityofliteratureandlearning.
Margaret Hayes DublinCityLibrarian
DUBLIN CITY COUNCIL PUBLIC LIBRARIES – DEVELOPMENT PLAN 2012–2016 DUBLIN CITY COUNCIL PUBLIC LIBRARIES – DEVELOPMENT PLAN 2012–2016
DublinSwell: Words and voices from the City Of Literature
Rathmines Access project
Join Your Library its Free
The Jacks are Back
Frontline Online Reader Development Training
Book Tender
Collection Development Policy
Ballyfermot Refurbishment
Project
One City One Book: Dubliners, Children Save Dublin
Spring Programme Intergenerational events. Dublin City of Science 2012
Self Service in the Central Library
Web 2 Blogs
City Library Project City of Literature Promotion and Celebration
Education and Cultural Partnerships Digitisation of the Collections
Renewal and Upgrade of the ICT Infrastructure
Collections Spaces
Literature Programmes
Memory ICT
Staff
Children’s Service Strategy
One City One Book: Strumpet City
The 1913 Lockout Commemoration
Online Booking
Digitisation Skills Training for Staff
Storage Review
Kevin Street Refurbishment Project
Icelandic Writers in Residence
Commemorations: The Battle of Clontarf & the First World War
100 years of the Republic commemorations
Retender for books
Centenary of the Mansion House
and 350th anniversary of
Dublin’s first Lord Mayor’
2011 2012 2013 2014 2015 2016
Section2
AboutDublinCityPublicLibraries Consultation
PolicyContext Profile
Por
trai
t of G
eorg
e D
yer
14
DUBLIN CITY COUNCIL PUBLIC LIBRARIES – DEVELOPMENT PLAN 2012–2016
SECTION 2 ABOUT DUBLIN CITY PUBLIC LIBRARIES
15
DUBLIN CITY COUNCIL PUBLIC LIBRARIES – DEVELOPMENT PLAN 2012–2016
SECTION 2 ABOUT DUBLIN CITY PUBLIC LIBRARIES
About Dublin City Public Libraries
DublinCityPublicLibraries(DCPL)isIreland’slargest libraryservice,withresponsibilityforthedeliveryofhigh quality,effectivepubliclibrary,informationandarchive servicestoaresidentpopulationofoverhalfamillion
people(525,383,Census2011).ItisasectionofDublinCity Council’sCulture,RecreationandAmenityDepartment,which, forpolicyformulationpurposes,isalignedwiththeArts,Culture, LeisureandYouthAffairsStrategicPolicyCommittee.
Currentlyattractingover3millionvisitorsayear,itrepresentsone oftheCityCouncil’skeyandmostinclusiveculturalservicesand institutions.
Throughitscollections,resourcesandculturalprogrammes,it providesfreeandequalaccesstoinformation,ideasandarange oflearningandself-developmentopportunities,targetedtomeet theneedsandinterestsofpeopleatallages,stagesandlevels ofability.Theseinclude:thereader,thelearner,thejobseeker, thestudent,theresearcher,theentrepreneur,thebusiness community,theartist,theculturaltourist,thegenealogist,the hobbyistandmore.
Theservicealsorepresentsthecity’skeycommunitymemory institution,preservingtherecordofDublin’spastandmaking itpubliclyaccessibleforpresentandfuturegenerations.Itisa powerfulculturalandsocialinclusionagent,playingapivotalrole instrengtheningcommunityidentity,promotingcivicparticipation andassistingintheintegrationofnewmigrantcommunities.It activelycombatseducationaldisadvantagethroughthepromotion ofliteracyandcommunitylifelonglearning,extendingindividuallife chanceswhileenrichingandempoweringlocalneighbourhoods andcommunitiescitywide.
Current Operational Structure Servicestodayareprovidedthroughacitywidenetworkof21 servicepoints,madeupoflocally-basedbranchlibrariesand acityCentralLibrary,aswellasamobilelibraryservicethat providesadeliveryservicetohomes,schoolsandinstitutions inthecity.Aprisonlibraryserviceisprovidedacrossthe eightDublinprisons,onanagencybasistotheIrishPrison Service.SpecialistservicesincludeLocalStudiesandArchives, aBusinessLibrary,aLearningResourceCentre,aMusic
Library,andacorporateStaffLibraryandInformationService. Increasingly,servicesanddigitalresourcesarealsoavailable online,byremoteaccess24/7,viathelibraryandarchiveweb presences.
Thebranchnetworkisstructuredaroundacampus-style distributedmodel.Historyandheritagecollections,exhibition andconferencespaces,togetherwiththeHQfunctionsand
managementservicesarelocatedinthecityatthePearseStreet LibraryandArchivefacility.Bibliographicfunctions,fleetservices anddistributionprocessesarebasedatCabraLibraryand BibliographicCentre.SecuringtheestablishmentoftheDublin citylibrarywillrepresentthethirdpointinthistriangularcampus model,providingforthekeyelementsofliteratureandlearning, multi-media,musicandinformationservices.
Ringsend Library
Raheny Library
Pearse St. Library
Charleville Mall Library
Pembroke Library
Marino Library
Drumcondra Library
Phibsboro Library Cabra Library
The Central Library
Kevin St. Library
Dolphin’s Barn Library
Inchicore Library
Ballyfermot Library
Rathmines Library
Terenure Library
Walkinstown Library
Coolock Library
Finglas Library
Donaghmede Library
Ballymun Library
LibraryBranches
IN FOCUS Context for a Dublin city library
16 DiscussionandconsiderationofacentrallibraryforDublinhas beenonthemunicipalagendaformanyyears.Asfarbackas 1883,thematterwasexamined,unfortunatelyatthattimeitwas consideredthattheneedwasmetbytheNationalLibrary,the LibraryofTrinityCollegeandotherexistingspecialistlibraries. Thisviewfailedtorecognisethattheordinarycitizencouldnot accesstheseinstitutionsandthattheirremitdidnotprovidefor theeducationalrequirementsofanexpandingurbanpopulation. Althoughproposalsforacentrallibraryweremadeinboththe 19thandearly20thcentury,theywereneverprogressed.Andrew Carnegie’s1903offertofundthebuildingofaCentralLibrary cameatatimewherelocalfundingwasinadequatetomaintain existinglibrariesandthearchitect’splansdevelopedatthistime wereneverrealised.
Dublin’sfirstcentrallibrarywasnotestablisheduntil1986,inthe ILACCentre,HenryStreet.By1996,itwasevidentthatitwas notideallylocatedandwasinadequateforthedemandsbeing placedonit.Todaythefacilityisinneedoftotalrefurbishment andupgrading.Asalibraryofthe21stcentury,itisinadequatefor
IN FOCUS
17 reasons,whichinclude,poorlocation,lackofpublicvisibilityand on-streetpresence,allofwhicharedetrimentaltomaximisingthe potentialforattractingpublicusage.Equally,thereisinsufficient spaceforstudyorprogrammedlearningorforlecture,tutorialor seminarpurposes,allofwhicharecriticalaspectsofsupporting life-longlearningthroughthemodernpubliclibrary.Inthiscontext, theopportunitytotakefulladvantageofnewtechnologiesis reducedinaspacethatlacksflexibility.Thereisnocafeteria,no publicrest-roomfacilitiesandnodedicatedexhibitionspace. Additionally,thefacilitydoesnotreflectadestinationofcultural excellenceappropriatetoitsroleandresponsibilities.Neither doesitprojectacivicpresenceconsistentwiththestatusofthe capitalcityofIrelandrenownedworldwideforbothitsliterary heritageandthestrengthofitscontemporaryliterature.
Thefailureintheearlydaystoappreciatetheneedforacentral libraryandinlateryearsthemissedopportunitytoretainan appropriateandadequatecitycentrelocation,hasleftthecitystill grapplingwiththeissuetoday.Theestablishmentofa21stcentury citylibraryforDublinisthekeycivicinfrastructuralobjectiveforthe
pho
to:J
uly
Sto
re/
Shu
tter
stoc
k.co
m
IN FOCUS
CopenhagenLibrary
capitalcityinthelifetimeofthisdevelopmentplan.Thisobjective wasidentifiedintheProgrammeforLibraryDevelopment1996 –2001,inDublin:ACityofPossibilities2000–2012andalso includedinTheArtsandCulturalStrategy2004,adoptedbyDublin CityCouncil.Itwaslikewisehighlightedinthecity’ssuccessfulbid fordesignationasaUNESCOCityofLiterature.
TheestablishmentoftheDublincitylibrarywillrepresentthe thirdpointinDCPL’striangularcampusmanagementmodel, providingforthekeyelementsofliteratureandlearning,music andinformationservices.
The Vision ThevisionfortheDublincitylibraryisforittobeaniconof literatureandlearningforall.
Thelibrarywillbeawindowontheworldofknowledgeand culture,acentreoflearningandliterature,acommuneofresearch andreadingandahubofideasandcreativity.
Itwillinspireandexcite,welcomeandincludewithcollections, connections,places,servicesandprogrammesforlearners, readers,researchers,forchildrenandfamilies,forallcitizens.It willbeDublincity’scentral,openand,inclusivevenuenurturing thedevelopmentofcriticalthinkingandaninformedcitizenry.
Itwillbeattheheartoftheliterarylifeofthecapital.Developinga loveofwordsandencouragingthelifeoftheimaginationwillbe prioritisedthroughcollections,culturalprogramming,eventsand activities.ItwillshowcaseDublin’suniqueliteraryheritageand promoteitsdynamiccontemporaryscene.Itwillcelebratewriters andwriting.
Itwillbeameetingplacebothforpeopleandforideas–astory house.Itwillexemplifythekeyqualitiesofthe‘newlibrary’,a placethatisalwaysreadytochange,adynamicandconstantly evolvingspace,alibraryoftemporaryspaces,meetingspaces, differentplaces.Itwillimbueinitsusersasenseofownershipand asensethatthey,thecitizens,willdevelopthelibrarythroughthe eventsthathappenthere.
DUBLIN CITY COUNCIL PUBLIC LIBRARIES – DEVELOPMENT PLAN 2012–2016 DUBLIN CITY COUNCIL PUBLIC LIBRARIES – DEVELOPMENT PLAN 2012–2016
18
DUBLIN CITY COUNCIL PUBLIC LIBRARIES – DEVELOPMENT PLAN 2012–2016
IN FOCUS
19
DUBLIN CITY COUNCIL PUBLIC LIBRARIES – DEVELOPMENT PLAN 2012–2016
IN FOCUS
What has been done?Therealisationofaprojectsuchasthisentailsthreedistinctstages–siteselection,designandprocurement:wherethelibraryshouldbe,whatitwilllooklikeandhowtoachieveit.
AsiteselectionprocesshasbeencompletedbyDublinCityCouncil’sCityArchitect’sDepartment,assessingsitesinthefourquadrantsofthecity.Anumberofcriteriawereusedtoassesseachareasuchasaccessibilityandtransportlinks,complementaryculturalandeducationaluses,footfallandpermeabilityofareabythelocalandwiderpopulation,opportunitiestocreatenewcivicpresenceandadestinationbuilding.
AtthesametimeDCPLhasundertakendetailedresearchtohelptospecifyrequirementsinpreparationformovingintothedesignphaseoftheproject.Wehavelookedatthebestininternationallearning,analysedpopulationanddemographictrendsandassessedandreviewedcurrentservices.Weareplanningcontinuouslyforservicesandprogrammesthatreflectwhata21stcenturycitylibraryshouldbeforthepeopleofDublin.
Anumberofkeyissueshaveemergedintermsoftheminimumrequirementsforthenewcitylibrary:
Size:Dublinrequiresacitylibraryofabasicminimumof5,000sq.metres.TheDublinCityDevelopmentPlanisolatesfourmodel
citiesasexemplarsofgoodpracticeagainstwhichtobenchmarkthecity.TheseareLyon,Copenhagen,HelsinkiandOslo.Thesecitiesarecomparableintermsofsizeandhavesimilarpopulationsofaround500,000.Allhavecitylibrariesinexcessof8,000sq.metres.Ifthenewcitylibrarytoistocomparewiththebestinternationalstandardsitshouldideallybeof8,000sq.metresormore.
PlaceThemostsuccessfulinternationallibrariesarebesidedenseresidentialzones,arelocatedaturbanhubs,closetopublictransport,andhaveadequateoutdoorpublicspaceassociatedwiththem.Theyaretransparentandopen–notnecessarilyiconicbuildingsbutcapableofengagingtheircommunities.Streetlevelaccesstothelibraryiskey,helpingtopromoteinteractionbetweenoutsideandinside.
What happens next?Anumberoflocationsarecurrentlyunderactiveconsiderationandafinalsitewillbeselectedinduecourse.Followingonfromthis,thedetaileddesignprocesswillcommence.
How much will it cost?Theultimatecostofanewcitylibrarywilldependonthekindofprojectundertaken.Anew-buildprojectwillentailadifferentsetofcostsandchallengestothosepresentedbyaconservationproject.
Iamanavidreaderandthe
CentralLibraryreallymeets
myneedsbutthereisnot
muchspacetositcomfortably.
–Centrallibraryuser
Itshouldbeacathedralfor
thecity.Alandmark,rising
aboveit,visibletoallaround
andallowingviewsoverthe
cityfromwithinit.The
building’scommanding
presencemarkingits
importancetothecitizensand
invitingpeopletoaskthe
question‘whatisthatplace?’.
–PhilipMaguire,AssistantCityManager
GraceHarper,Cabralibrary
SECTION 2 CONSULTATION PROCESS CONSULTATION PROCESS SECTION 2
Consultation Process
LibraryandArchive,PearseStreet
Theprocessresultedinanabundanceofinformation,wisdom, andsuggestionswhichhavehelpedshapetheplanandwill ensureawideownershipofitamongclients,stakeholder organisationsandstaff.
Keycommentsarereferencedthroughoutthisdocument.
Theprocessofconsultationwillcontinuethroughoutthelifetime ofthisplan.
20 Widerangingresearchandconsultationwasundertakenin ❖ CollectionUsage 21 thedevelopmentofthisplan.Theextentoftheengagementis ❖ UserSatisfaction summarisedbelow. ❖ TheMusicLibrary Policy Context – Local and National
❖ TheChildren’sLibrary Thisplanhasbeendevelopedinthecontextofthestatutory Theconsultationprocessincluded requirementsundersection78oftheLocalGovernmentAct2001.
> One-to-onequestionnaireswithusersoftheCentral Itreflectsphasetwoofthenationaldevelopmentprogrammefor > Apresentationandanonlinequestionnaireformembers Library. IrishpubliclibrariesassetoutinBranching Out: Future Directions
oftheArts,Culture,LeisureandYouthAffairsStrategic publishedin2008,whichhasbeendrivenbycentralgovernment PolicyCommitteeinJune2011. > Onlinequestionnairesregardinglibraryservices. soughttheirviewsonthefuturedirectionofthelibraryservice, since1999.Theplanisalsoinlinewithlibraryandarchivebest
howwecouldserveourusersbetter.Theconsultationwithstaff practicestandardsandguidelines,assetoutbynational-level > One-to-onestructuredquestionnairewithanumberof > Focusgroupswithdisabilitystakeholdergroupsand alsoinvolvedaSWOTanalysisoftheservice.TheCityLibrarian professionalassociations,andatinternationallevelbyUNESCO,
keystakeholderorganisations,includingtheNational generallibraryusers. alsoengagedwiththelibrariespartnershipforumontheplan. IFLA(TheInternationalFederationofLibraryAssociationsand DisabilityAuthority,NALA,AontasandComhairle Throughthisconsultationprocessstaffhaveprovidedvaluable Institutions),andTheInternationalCouncilonArchives. nanÓg. > Consultationwithyoungpeopleretheirspecific insightintohowDublinersusetheirlibraryserviceandwhatthe
requirementsforlibraryservices. staffwouldliketoseeintermsofservicedevelopmentsinthe Itdevolvesfromcorporatephilosophies,policiesandstrategic > Anumberofanalyticalandobservationalstudiesof future. prioritiesassetoutbyitsparentlocalauthority,DublinCity
theusageofourlibraries,focusedinparticularonthe > Thefindingsofthe2007PubliclibraryUserSurvey Council,chieflyinitsCorporate Plan 2010-2014anditsCulture CentralLibrary,ILACCentre.Thesestudieslookedat: (PLUS)surveywereassessedandfactoredintotheplan. Asrequiredunderthelegislation,theplanwaspresentedto Strategy 2010-2014,theDublin City Development Plan 2011-2017
DublinCityCouncilArtsandCulturalStrategicPolicyCommittee andThe Economic Development Action Plan for the Dublin City ❖ UserProfiles Librarystaffmembershavebeeninvolvedintheprocess.Starting andtoDublinCityCouncil. Region.Itisunderpinnedbyphilosophiesofsustainability,social ❖ PatternsofUsage in2010,theCityLibrarianconsulteddirectlywithbranchstaffand inclusion,well-beingandqualityoflife.
DUBLIN CITY COUNCIL PUBLIC LIBRARIES – DEVELOPMENT PLAN 2012–2016 DUBLIN CITY COUNCIL PUBLIC LIBRARIES – DEVELOPMENT PLAN 2012–2016
SECTION 2 A PROFILE OF DUBLIN CITY – THE DEMOGRAPHIC, SOCIAL, CULTURAL AND ECONOMIC CONTEXT A PROFILE OF DUBLIN CITY – THE DEMOGRAPHIC, SOCIAL, CULTURAL AND ECONOMIC CONTEXT SECTION 2
A profile of Dublin City – the demographic, social, cultural and economic context
22
Population Dublin’spopulationhasgrownrapidlyoverthecourseofthe20th century.Intheprocessithasbeentransformedfromadensely populatedcitytoasprawlingcityregion,itsinfluencespreading tothetownsandcountrysideofCountyDublinandtheMid-east region(comprisingthesurroundingcountiesofMeath,Kildareand Wicklow).TodaythepopulationoftheGreaterDublinAreaistwice thecombinedtotalsoftheeightnextlargestcitiesandtowns.A keyfeatureofrecentpopulationchangehasbeentheremarkable growthofDublin’sinnercity.Havinglosthalfofitspopulation throughtheprocessofsuburbanisationwhichoccurredinthe periodbetween1961and1991,theinnercity’sfortunesreversed andgrewby49.4%intheperiod1991to2006.Thepublication ofcensus2011showedacontinuingstrongnationalpopulation growthof8.1%andanincreaseinthepopulationoftheDublin regionof7%,bringingitto1,270,603.Inthesameperiodthe populationofDublincitygrewby3.8%to527,612(Census2011).
Recentestimates(CSO,December2008)ofprojectedpopulation growthrelatetotheperiodfrom2006to2026,andthesesuggest severalpopulationgrowthprojectionsforDublincity.Theyare basedonanumberofpotentialscenarioswhichwouldresultin aprojectionofeitherapopulationdecline(basedonzeroinward migration)oralowtoaverageannualgrowthrate,rangingfrom 0.7%,to1.7%.Thesamesourceestimatesa37%increaseforthe GreaterDublinAreaupto2020,bringingitupto2.3million.
ThisissignificantforDublincity,giventhatDCPL’sservicesare notonlyusedbypeoplelivingwithinthecityboundariesbutby peoplelivinginthewiderDublincommuterbelt,encompassing thegreaterDublinregionandthesurroundingcountiesofMeath, KildareandWicklow.Thechallengeofcontinuingtomeetthe demandsofthisgrowingpopulationwillbeakeyfocusofour plan.
Demographics Whiletheimplicationsofrecentpopulationchangecannot accuratelybeknownuntilCensus2011detailedresultsare analysedandreleasedoverthecomingmonths,itislikely thatfiguresfornon-IrishnationalsinDublincitywilldecline astherecessionimpactsonemploymentopportunitiesand growth.However,thechallengeofintegratingnew,culturally andlinguisticallydiversemigrantcommunitieswillcontinueas apriorityfocusinthecurrentplan.Dublincityhasthehighest percentagenationallyofnon-Irishnationals,at17.1%.Dublin isnowaculturallydiverseandcosmopolitancitywithover 150differentnationalitiesnowlivinghere(CSO2006).In2011
ADCPLandCISMappingProjectofEssentialServicesforMigrants
DublinwasawardedthetitleofInterculturalCity,bytheCouncil ofEuropeandtheEuropeanCommission,joininganetwork of25Europeancitiesrecognisedfortheireffortstopromote interculturalism.Wearecommittedtosupportingthecity’s integrationagenda,developingprogrammesthatcelebrate culturaldiversityandthewaysinwhichitcancontributeto innovation,creativityandentrepreneurshipinthecity.
Ofgreatsignificanceinthefutureplanningoflibraryandarchive servicesistheprojected39%riseinthoseaged0-14yearsinthe Dublinregion,withariseintheprimaryschool-goingpopulation (5-12yearsold)ofatleast10%.Thesecondaryschool-going population,settodeclineupto2011,willthenrecoverby2016. DuringthelifetimeofthisplanaChildren’sServicesStrategywill bedeveloped.Wewillworktoprovidetargetedcollectionsand
Andsothemomentwe
persuadeachild,anychild,to
crossthatthresholdintoa
library,we’vechangedtheir
livesforever,andforthe
better.Thisisanenormous
forceforgood.”
—BarackObama
23
DUBLIN CITY COUNCIL PUBLIC LIBRARIES – DEVELOPMENT PLAN 2012–2016 DUBLIN CITY COUNCIL PUBLIC LIBRARIES – DEVELOPMENT PLAN 2012–2016
SECTION 2 A PROFILE OF DUBLIN CITY – THE DEMOGRAPHIC, SOCIAL, CULTURAL AND ECONOMIC CONTEXT A PROFILE OF DUBLIN CITY – THE DEMOGRAPHIC, SOCIAL, CULTURAL AND ECONOMIC CONTEXT SECTION 2
programmestomeetthediverseneedsofchildrenandyoung peoplewithapriorityfocusonliteracy,numeracyandlearning.
Thetrendtowardsanageingpopulationwillalsocontinue,with projectednationalfiguresforover65salmostdoublingandthe over80smorethandoublingupto2026.2011Censusfigures confirmthatthenumberofpersonsagedover65nationallyis now535,393,anincreaseof14.4%onthe2006censusfigures. DublinCityCouncilnowhasanoldageratioof17.4%,thesecond
24 highestintheGreaterDublinArea.(Census2011).DublinC ty Counciliscommittedtopromotinganage-friendlycity.Services andresourceswillcontinuetobehonedanddevelopedtomeet thedemandsofthiskeyclientgroup,includingthecontinuationand expansionoftheWebsmartdigitalliteracyprogramme,availability ofbookclubs,informalcourses,genealogicalresources,assistive technologiesandavarietyofalternativeformatssuchasaudio booksandlargeprintmaterials.Olderpeoplewillbeincludedinall informationandculturalprogrammingactivities.
Disadvantage in Dublin HaaseandPratschke(2005,2008)haveanalysedthegeographic distributionofexclusioninIreland,takingaccountofthemulti dimensionalnatureofdeprivation.Usingtheirmeasuresthe Dublinregioniscategorisedasthesecondmostaffluentregionof Ireland.HoweverDublinCityisthesecondmostdisadvantaged localauthorityintheregionandthetenthmostdisadvantaged inthecountryasawhole.Thereareconsiderabledifferencesto befoundbetweenthevariousareasofthecity,withthemost affluentareastowardsthesouthandsoutheastofthecity.The
mostdisadvantagedareasareCoolock/Darndale,Ballymun, Finglas/Cabra,Kilmainham/CherryOrchard,andWalkinstown. WhileDublin’sInnerCitynolongerranksamongthemost deprivedareaswhenmeasuredatElectoralDivisionlevelduetoa settlementpatternwhichsawtheinfluxofmoreaffluentresidents toincreasinglydesirableinnercityhomes,thereremainsignificant clustersofhighdeprivation.Inall,theDublincityareacontains54 electoraldivisionscategorisedas‘extremelydisadvantaged’,‘very disadvantaged’or‘disadvantaged’.DublinCityalsorankshighin
i termsofsomeotherkeyindicatorsofdisadvantage.
Children’sArtinLibraries
TheCityCouncilhasapproximately27,000socialhousingunits i.e.about22percentofthetotalsocialhousingstockinthestate. Reflectingthemarkeddifferencebetweenruralandurbanareas,
inDublinCityoveronethird(35.8%)offamilieswithdependant childrenareheadedbyaloneparent.Whilethefigureforpeople withprimaryeducationonlyfellfrom39.7%in1991to22%in 2006,thelevelinDublinCityremained3percentagepoints abovethenationallevel.ThoseElectoralDivisions(Kylemore, Priorswood,FinglasSouth,CabraWest)withthehighest concentrationofadultswithprimaryonlyeducationarealsothe areaswiththelowestlevelsofthirdleveleducation.
25
CityHall
Strategieswillaimtofosterthegrowthof‘socialcapital’ througheducationalsupportforsecondchanceandadult educationopportunitiesandwilldeliverup-skillingandre-training opportunitiesfortheunemployed.
Cultural life in Dublin and the role of libraries in promoting cultural inclusion Dublinisacitythatboastsarichanddiverseculturallife.Itoffers auniqueculturalexperiencewithliteratureatitsheart;itisacity ofwords,acitywherewritingisappreciatedandnurturedand wheretheverystoneshavestories–itistrulyaUNESCOCityof Literature.Itisnotonlyliteraturebutartsandcultureinalloftheir formatsthatareintegraltoDublinCity’sidentity.Theyunderpin qualityoflifeforindividualsandcommunities,andareimportant inhowthecityprojectsitself,developsitsprofileandcompetes internationally.
Manybenefitscanbederivedbytheindividualfromparticipation andaccesstotheartsandtocultureinallofitsformats.Access cancreatecognitive,attitudinalandbehaviouralbenefitsfor childrenwhoareexposedtothemandcanprovideopportunities forpeopletogathertogetherthroughattendanceatartsevents. Regularinvolvementintheseeventscanbuildsocialsolidarity andcommunityandindividualskillscanbehonedbyorganising andmanagingevents.TheNationalEconomicandSocialForum Reportnumber35,Arts, Cultural Inclusion and Social Cohesion, definesculturalexclusionas‘exclusionfromaccesstocultural goodsandresourcesthatareregularlyaccessedbythebetter-off insociety’(NESF,2007).Thevalueofthepubliclibraryservice inincreasingengagementinawiderangeofculturalactivities andservicesisrecognisedinthereport,asmanypeoplefindthe spacesmorefamiliarandlessformal.
Wewanttocapitaliseontheintimacyoflibraryvenues,fostering easeofaccesstoculturaleventsforasmanyDublinersas
DUBLIN CITY COUNCIL PUBLIC LIBRARIES – DEVELOPMENT PLAN 2012–2016 DUBLIN CITY COUNCIL PUBLIC LIBRARIES – DEVELOPMENT PLAN 2012–2016
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SECTION 2 A PROFILE OF DUBLIN CITY – THE DEMOGRAPHIC, SOCIAL, CULTURAL AND ECONOMIC CONTEXT A PROFILE OF DUBLIN CITY – THE DEMOGRAPHIC, SOCIAL, CULTURAL AND ECONOMIC CONTEXT SECTION 2
SamuelBeckettBridge
possible,workingtoachieveahealthydiversitywithinaudiences forculturalactivitiesinlibraries.Wewillcontinuetodevelop culturaldiversityservicesincludingthelendingofforeign languageandIrishlanguagematerialandservicestopeoplewith disabilities.Wewillcapitaliseontheappetitethereisinthecityfor literaryactivitiesandtheinternationalappreciationforIrishwriters. Wewillstrengthenandexpandourroleinthisarenainresponse togrowingdemandandthesuccessofeventssuchasDublin SwellandtheOneCityOneBookinitiative.
26 ‘It’sthehistory.It’stheloveofwords...It’sacityofliterature,of courseitis.It’sDublin’. JohnBoyne
Economic Outlook Thisplanhasbeenpreparedagainstachallengingeconomic backdropasIrelandattemptstograpplewiththeworstrecession sincethe1930s.Dublinistheeconomicengineandthe employmenthubofthestatewith37%ofalljobslocatedinthe DublinRegion.TheGreaterDublinArea(GDA)ishometo45% ofalljobsintheState.TheadministrativeareaofDublinCity Councilaccountsforoneinfiveofalljobs(21%)nationally.Itis estimatedthatatotalof235,000workers,45,000studentsand approximately120,000visitorsforretailorleisurepurposescome intothecityeveryday(DublinCityCouncilWorkforcePlan,2011).
DublinhasoneofthebestForeignDirectInvestment (FDI)trackrecordsinEuropeand,despitetheeconomic downturn,continuestoattractaconstantflowofnewproject
Iattendedafreetalkinthe
CentralLibraryjustbeforean
interview.Ifounditvery
helpfulandI’mhappytosay
thatIgotpositivenewstoday 27
fromtheinterviewersand
startmynewjobsoon.
–FeedbackfromCareerDirectionandDevelopmentProgrammetalk
announcementsandexpansions.Thecityhashighlevelsof employmentinknowledgeintensiveindustriesparticularlyin software,IT,R&D,financialandbusinessservices.Ithasan internationallyrecognisedfinancialservicescentre(IFSC)with over32,700employedbythesecompaniesofwhichover22,000 arelocatedinDublin.Thecityisalsoemergingasamajor destinationforinternetbusinesses,attractingtheinternationaland EuropeanheadquartersoffirmslikeGoogle,Zynga,Facebook, Microsoft,IBM,Amazon,LinkedIn,andPayPal,earningitthetitle astheupandcoming‘InternetcapitalofEurope.’Thechallenge
ofcontinuingtomeetthedemandsofthisvibrantandgrowing sectorwillbeapriorityfocusofthisplan.
Akeysuccessfactorinthelifeofanycityisitssustained attractivenessasadestinationandasaplacetolive.Dublin continuestoberecognisedasoneofthemostliveablecitiesin theworld.IntheMercer2010ranking,Dublinwasrankedinthe topquartile(joint26thposition)andisplacedaheadofcitiessuch asSanFrancisco,Helsinki,Boston,MadridandSeattle.More recentlyDublinhasbeenplacedinthetop10QSBestStudent Cities.Basedonacomplexsetofmeasures,theresultsprovide
anewwayofcomparingthebestcitiesaroundtheworldin whichtobeastudent.Attractingvisitors,internationalstudents andconventionsiscriticaltotheeconomicsuccessofthecity anditiscriticaltocontinuallyimprovethecity’sfacilities.DCPLis committedtosupportingcitycouncilpoliciesdesignedtoensure thatthecitynurturesitsuniqueidentity,heritageandcharacter.
InviewofDublinCity’spivotalroleastheeconomicdriverofthe DublinCityRegionandoftheIrisheconomy,DCPLstrategies willreflectarenewedemphasisoncollaborationatcityregion level.Inthecontextoftheenvironmentalthreatposedbyglobal
DUBLIN CITY COUNCIL PUBLIC LIBRARIES – DEVELOPMENT PLAN 2012–2016 DUBLIN CITY COUNCIL PUBLIC LIBRARIES – DEVELOPMENT PLAN 2012–2016
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SECTION 2 A PROFILE OF DUBLIN CITY – THE DEMOGRAPHIC, SOCIAL, CULTURAL AND ECONOMIC CONTEXT
climatechange,corelibraryandarchivestrategieswillalsoreflectandsupportthedriveforeconomiccompetitivenessandenvironmentalprotection.Theywillalsotakeaccountofthegrowingpotentialofthecultural/creativeand‘green’industriesaskeyeconomicdriversofcompetitiveness.TheLibraryandArchiveHQatPearseStreethasbeendesignatedaflagshipbuildingfortheSustainableDublinProject.Strategieswillreflectarenewedfocusonimprovingemployabilityandsupportingenterprise,creativityandinnovationandonstimulatingculturaltourism.
28
ThematicOverview AccesstoIdeas,InformationandImagination
PlacesforPeople TheLiteraryCity
InclusionandParticipation TheCityPastandPresent
TheConnectedSpace BuildingCapacityandinnovation
Section3
DUBLIN CITY COUNCIL PUBLIC LIBRARIES – DEVELOPMENT PLAN 2012–2016
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THEMATIC OVERVIEW SECTION 3
Thematic Overview
Theme – Access to Ideas, Information and Imagination Objective 1:Providediverseresourcesforcitizenstoenable themtomaximisetheirpotential,toparticipateindecision-making,toaccesseducationandtocontributetotheculturallife ofthecity.
Theme – Places for People Objective 2:Providequalitycivicspacesforacapitalcity.
Theme – The Literary City Objective 3:Lead,promoteanddevelopDublinasaCityOf Literature.
Theme – Inclusion and Participation Objective 4:DeveloptheroleofthelibraryasaCentreofCulture withprogrammes,projectsandcommunicationsthatanimatethe collectionsandmeetindividualandcommunityneed.
Theme – The City Past and Present Objective 5:Preserve,shareandpromotetherecordofDublin andIrishheritageandenablehistoricalresearch.Buildawareness oftheLibraryandArchiveasthememoryofthecity.
Theme – The Connected Space Objective 6:DevelopICTinfrastructureandservices.
Theme – Building Capacity and innovation Objective 7:Developthepotentialofstaff.
DUBLIN CITY COUNCIL PUBLIC LIBRARIES – DEVELOPMENT PLAN 2012–2016
33
THEMATIC OVERVIEW SECTION 3
Theme – Access to Ideas, Information and Imagination
Objective 1: Provide diverse resources for citizens to enable them to maximise their potential,to participate in decision-making, to access education and to contribute to the cultural life of the city.
Iwouldliketoseeamuchlargerrangeofnon-fictionbooks,
particularlyontheartsandmusic.
–LibraryUser
Librarycollectionsareattheheartofwhatwedo.Thecurrency, qualityandextentofthesecollectionsremainthekeydeterminant ofserviceuptakeandpositivebeneficialoutcomesforclients.
Wewillensurethemanagementanddevelopmentofrelevant, timely,focusedandcomprehensivecollectionsinallsubjects andformats.Thediversityoftheformatsofferedisincreasingly importanttoclients.Wewillincludetraditionalprintandmulti-mediaaswellasebooksandotherdownloadableformats.We willstrikeabalancebetweenexpandingdigitalcollectionsand buildingprintcollectionsinlightofpublishingactivity,client demands,technologicaladvances,copyright,capacityand affordabilityissues.
Ourcollectionsandprogrammeswillbedevelopedtofacilitate bothindividualself-directedlearningandformaleducationatall levelsandabilities.Readingforpleasureandrecreationwillremain partofourservicecitywide.Collectionswillbeaccessibleat branchlibrariesandonline.
Priority Actions: 1.1 Reviseandup-datetheformalwrittencollections
managementanddevelopmentpolicyinlinewithcorporate policiesandsocialinclusionprinciples.Specificcollection strategieswillbearticulatedfortargetedclientgroupssuch aschildrenandyoungpeople,immigrantcommunities,the unemployedandseniorcitizens.
DUBLIN CITY COUNCIL PUBLIC LIBRARIES – DEVELOPMENT PLAN 2012–2016
SECTION 3 THEMATIC OVERVIEW THEMATIC OVERVIEW SECTION 3
SelfServiceinAction
Theme – Places for People
AccesstoDigitalResources
Objective 2: Quality Civic Spaces for a Capital City.
alibraryshouldbeabusy,active,inspiringandwelcomingspaceina
34 35 physicallybrightenvironment,butwhichalsooffersareasofprivacyand
quietnessforstudyandreflection.
1.2 Usenewtechnologiesandclientfeedbackmechanisms productioncapacity,creatingdigitalcontentforonline –Staffmember tomonitorstockusageandrespondtodemandsensuring delivery,basedonlibraryandarchivecollectionsincluding thatclientneedsandinterestsinformcollectionbuilding.We prints,photographsandartefacts. willfurtherdevelopourcollectionmanagementsystemto Thecapacityofthelibraryservicetoengageindividualsand Technologyhasenrichedthepubliclibraryspaceasthebalance adviseacquisitionandstockeditingprocesses.Thepotential 1.4 Completeapublictenderframeworkcompetitiontoprovide communitiesisdirectlyrelatedtothequalityofitsinfrastructure. betweenelectronicandphysicalresourcesshifts,reducingthe ofRFIDselfservicesystemstodeliverontheseaimswill forefficient,effectiveandeconomicpurchaseoflibrary Despitetechnologicaladvancesandthefactthatmanyresources requirementforsomeprintresourceswhicharenowdelivered beharnessed.Publicconsultationchannelswillbeused materialsinlinewithavailablebudgetaryprovisiontoachieve areavailableonline,theimportanceoflibraryas placeisnot digitally.Thisshifthasopenedupopportunitiestouselibrary tomatchreaderinterestsandrequirementstomaterials bestvalueforpercapitaspendallocatedannually. waning.Dublinersarevisitinglibrariesingreaternumbers spacesinnewandinnovativeways.Itoffersthepotentialto purchased. asindividualsandcommunitiesofsharedinteresttoread, contributetothecity’seconomicdevelopmentbyproviding
1.5 Exploreareasforresourcesharingtoachievebestvalueand relax,study,researchandparticipateinculturalandlearning spacesthatfostercreativityandsupportinnovationbyoffering 1.3 Ensurepublicaccesstothewidestpossiblerangeofdigital ensuremaximumpublicaccesstocollections. programmes.WhereastheInternetmaytendtoisolatepeople, amultitudeoffacilities,meetingroomsandvenuesthatbring
libraryandarchiveservicesandresources,bothlocallyand thelibraryasaphysicalspacehasdonejusttheopposite.Itisa peopletogetherforpurposefulinteraction. onlineviathelibrarywebsiteandotherwebpresences. 1.6 SupportenterpriseandemploymentwithinDublinCity vitalpublicspacewherenewtechnologiescanbecombinedwith Wewilldothisbyincreasingaccesstolibrarycollections bypromotingawarenessanduseofbusinessinformation traditionalinformationresourcesinauserfriendly,supportiveand NotallDublinCitybranchlibrariescurrentlyhavethecapacityto throughdigitisation,interactivecommunicationchannels resourcesthroughappropriatematerialsandprogrammesin non-judgementalenvironment.Itispreciselybecauselibrariesare accommodatenewfunctionalrolesofthepubliclibrary,including andmarketing.Wewillextendandbuildontherangeof diverseformats. free,opentoall,democraticandneutralspacesthatthesocial lectureandperformancespaces,gallery,conferencecentre, alternativeformatsofferedanddevelopin-housedigital roleoflibrariesisgrowing. courtyard,coffeeshop,communityinformationcentreand
DUBLIN CITY COUNCIL PUBLIC LIBRARIES – DEVELOPMENT PLAN 2012–2016 DUBLIN CITY COUNCIL PUBLIC LIBRARIES – DEVELOPMENT PLAN 2012–2016
SECTION 3
36
computerclassroom.Inpreparingthisplan,astrategicreview ofthebranchnetworkinthecitywascarriedoutandalibrary buildingsAssetManagementPlanwasprepared.
Thephysicalinfrastructureofbranchbuildingsrangesfrom purposebuiltfacilitiesdatingfromthelate19thandearly20th centuries,torentedspacesinshoppingcentres,tonewly designedbranchlibraryfacilities.
Asidefromthecentrallibrary,thelargestbranchlibraryinour portfolioisBallyfermotatjustover2,000sq.metres,andthe
AthoscailtghairmiúilindiaidhoibreacharochtanauilíochagLeabharlannRáthMaonais
THEMATIC OVERVIEW
smallestisMarinoat195sq.metres.Theaveragesizeacross thewholebranchnetworkis801sq.metres.Ofourtwenty onebuildings,onlyfivemeasureabove1,300sq.metres, ourminimumspacerequirementforanewcommunitylibrary development.
Torealisetheirpotentialsomebranchlibrariesrequireextension andadaptationtoprovideflexibleandmulti-functionalspaces. Recentlibraryup-gradesinPembroke,Drumcondraand Rathmineslibrariessupportinternationalevidenceshowingalink betweenincreasedusageandprogrammesofinvestmentand
THEMATIC OVERVIEW
refurbishment.Inthiscontext,ourchallengeforthelifetimeof thisplanandbeyondistoprepareaprogrammeofrenewaland upgrade.Wewillworktoidentifyallavailablefundingchannels andwillengagewithanydevelopmentopportunitiesthatarise, whilerecognisingcurrenteconomiclimitations.
InJuly2010anup-datedCapitalPrioritylistwassubmitted totheDepartmentoftheEnvironment,CommunityandLocal Government(DOECLG).Thepriorityfocusistheachievement oftheDublincitylibrary.Thisprojectwilladvancealonga progressionfromsiteselection,todesign,toprocurement.In assessingthemostappropriatelocationfortheDublincitylibrary itisessentialthatconsiderationoftheoptimumprovisionoflibrary servicesisparamount.(Seepage16)
ThecompletionoftherefurbishmentofBallyfermotlibraryand there-imaginingandrefurbishmentofKevinStreetlibraryarealso prioritised(seepages39-42).Thesubmissionalsohighlighted recognisedareadeficitsinthebranchnetwork.Inparticularthe requirementforabranchlibraryintheDrimnagh/Crumlinareais noted.Wewillcontinuetoexploreoptionsfordeliveryoflibrary serviceinareasunservedatpresent.
Priority Actions: 2.1 AdvancethedeliveryofaDublinCitylibraryThisisthekey
infrastructuralobjectiveoverthenext5yearsandisatthe heartofthisplan.Todate,detailedpreparatoryworkhas beenundertakeninassociationwithcorporatepartners(see page16ofthisplan).
SECTION 3
2.2MonitorandupdatetheLibraryCapitalDevelopment ProgrammeasrequiredbyDOECLGinordertomaintain, improveanddevelopexistingbuildingsandvehiclesto21st centurystandards.Duringthelifetimeofthisplanwewill completetherefurbishmentofRathmines,Ballyfermotand KevinStreetlibraries.
2.3 ContinuetoimplementtheDisabilityStrategythroughthe LibraryAccessProgrammeensuringaccessibilitytolibrary spaces,bothphysicalandvirtual.Accessworkshave beencompletedforRathmines,Pembroke,Ballyfermot andDrumcondralibraries.Inadditionaccessplanshave beendrawnupforCharlevilleMall,MarinoandPhibsboro branches.Wewillworktocompleteaccessibilityfora minimumofonemoreofthesebranchesduringthelifetime ofthisplan.
2.4 Continuetoplanforthedevelopmentofthebranchlibrary networkinresponsetoanincreasingandchangingcity population.Considerdevelopmentinareasofinfrastructural deficit,includingDrimnagh/Crumlin,andtheNorthFringe. Considerandengagewithallopportunitiesforreplacement orup-gradeofbranchlibrarieswhereappropriate,including Finglas,Inchicore,CoolockandDonaghmede.
2.5 Ensurethatallnewlibrarydevelopmentsincludethe followingfeaturesataminimumandworktoupgrade existingbranchestothesestandardswherepossible: visibilityandtransparency,welllocated,on-streetpresence, universalaccessincludingpublicrestrooms,aspacefor
37
DUBLIN CITY COUNCIL PUBLIC LIBRARIES – DEVELOPMENT PLAN 2012–2016 DUBLIN CITY COUNCIL PUBLIC LIBRARIES – DEVELOPMENT PLAN 2012–2016
SECTION 3 THEMATIC OVERVIEW IN FOCUS
youngpeople,amulti-purposespaceforcommunity,cultural IN FOCUSandeducationalprogramming,selfservice,outofhours thedécorisexquisiteandthe Ballyfermot Library Refurbishment Project returnsandaflexibilityofdesigntoallowspacestobeusedforavarietyofactivitieswiththepossibilityofredefininguse facilitiesforthedisabledare inresponsetochangingdemand.
mostwelcomed.Thankyou! 2.6 Reviewalloff-sitestorageprovisionconsistentwithretention
policies,borrowerrequestservicesandthepotentialfor –Rathmineslibraryusersharedfacilities.
38 39 2.7 Examineopportunitiesandcontributetodiscussionsand Ifindthelibraryinternetspace
conversationsregardingthepotentialtoestablishaDublinCityMuseum. lovelyandpeacefuland...
can’twaittobebackinour
refurbishedBallyfermot
library.”
–Ballyfermotlibraryuser
Theprojectinvolvestherefurbishmentandup-gradeoffacilities atBallyfermotlibrary.Openedin1981,itisDublin’slargest communitylibraryatjustover2,000sq.metres.Ballyfermothas beenaflagshiplibraryfordeliveryofinnovativeservicestothe communitybothintermsofphysicalaccessaswellasmaking thelatesttechnologyfreelyavailable.Ballyfermotwasthefirst librarytoprovidefreeinternetaccessintheearly1990s.In2007 aDigitalLearningCentrewasestablishedinthelibrarytoprovide improvedlearningfacilitiestothelocalcommunitywithparticular emphasisonolderpeopleandpeoplewithdisabilities.
Thelibraryclosedattheendof2009forextensiverefurbishment, withservicestransferredtotheBallyfermotCivicCentreforthe durationofworks.Theprojecthasbeenundertakenonaphased basis.
> Phase 1:Involvedreplacementoftheroofandwas completedin2011.
DUBLIN CITY COUNCIL PUBLIC LIBRARIES – DEVELOPMENT PLAN 2012–2016 DUBLIN CITY COUNCIL PUBLIC LIBRARIES – DEVELOPMENT PLAN 2012–2016
> Phase 2:Comprisedstructuralimprovementsfor disabledaccessandwascompletedbyAutumn2011.
> Phase 3:Involvestheelectricalandmechanical upgradeofthebuildingandsomeaccompanying structuralworks.Theseworksareongoingandaredue forcompletionin2012.
> Phase 4:Willinvolvefittingoutthelibraryandwillbe 40 scheduledtofacilitatethelibraryreopeningassoonafter
thecompletionofthestructuralworksaspossible.
A re-imagined library for Ballyfermot ThisinvestmentinBallyfermotlibrarywillensurethatthelibrary remainsavitalcommunityresource.Awide-rangingconsultation withlibrarystaffandusersaswellasthewidercommunityof Ballyfermothastakenplacetoensurethatallimportantelements oftheoldserviceremainandnewinnovationsarecateredfor. Therefurbishedlibrarywillprovideflexiblecommunityspaces; mediatedaccesstolearningthroughanimproveddigitallearning centre;continuedsupporttoformalandinformaleducation provisioninthearea,aswellasserviceupgrades.These willincludeincreasedstudyspaces;designatedcollections forstudents;enhancedco-operationandcollaborationwith BallyfermotCollegeofFurtherEducation;self-servicefacilities; spacestofacilitateartactivitiesandmore.Ballyfermotwillalso behometotheSéGeraghtyCollection,anextensivemulti disciplinarycollectionfocusedonDublin,donatedtoDublinCity PublicLibrariesin2009.
IN FOCUS IN FOCUS
IN FOCUS Kevin Street Library Refurbishment and Conservation Project
41 Openedin1904,KevinStreetisacommunitybasedbranch libraryinDublin8.Itisuniquelyplaced,neartheretailheartofthe cityatGraftonStreetwhileservingthetraditionalcommunitiesof theLibertiesandtheSouthInnerCity.NearbyCamdenStreet, WexfordStreetandAungierStreetarehometoavibrantsmall retailandbusinesssectorandavarietyofprivateandpublic residentialdevelopments.
Thisprojectwillre-imaginethelibrarywiththeaimofdelivering flexiblespacesforanenhancedandextended21stcenturybranch libraryfacility.Currentlylessthan50%ofthebuildingispublically accessibleandthebuildingisinpoorcondition.Thevisionis toprovideaninclusivecultural,educationalandrecreational servicethatisresponsivetotheneedsofthecommunity, providingrealandvirtuallibraryspaces.Theopportunitywill betakenindevelopingservicesatKevinStreetbranchto‘test bed’thedevelopmentofnewandinnovativelibraryserviceswith potentialforexpansionintheplannedDublincitylibraryorrollout throughoutthebranchnetwork.
Servicesforchildrenandyoungpeoplewillbeakeyfocusof thelibrary,usingliterature,technology,participativeeventsand buildingrelationshipswithschools,localchildcaregroupsand communityfacilitiestoengageandexcitethem.Homework supportandspaceforlearningwillalsobeactivelyfacilitatedand promoted.
ThelibrarywillbuilduponcurrentprogrammesforemergingICT users,suchastheWebsmartdigitallearningprogramme,aswell seekingnewopportunitiesinthisarea.Amulti-culturalresource roomandaspecialcollectionspaceisproposed.Thedesignwill capitaliseonsomeremarkablefeaturesoftheoriginalbuilding todelivera‘livingroomarea’,ensuringthatthebuilding’smost attractivespacesarefreelyaccessibleforallusers.Theinternal designandlayoutofthelibrarywillensurethatspacecanbe madeavailablefortalks,lectures,participativeprogrammesfor allageswithadedicatedexhibitionandfunctionspaceanda numberofflexiblespacesthroughoutthelibraryforusebylarge andsmallgroups.
DUBLIN CITY COUNCIL PUBLIC LIBRARIES – DEVELOPMENT PLAN 2012–2016 DUBLIN CITY COUNCIL PUBLIC LIBRARIES – DEVELOPMENT PLAN 2012–2016
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DUBLIN CITY COUNCIL PUBLIC LIBRARIES – DEVELOPMENT PLAN 2012–2016
IN FOCUS
43
DUBLIN CITY COUNCIL PUBLIC LIBRARIES – DEVELOPMENT PLAN 2012–2016
SECTION 3 THEMATIC OVERVIEW
Dublinisaculturalcitywithastrongliterarytraditionanda dynamiccontemporaryliteraryscene,vibrantwithtalentand creativeenergy.Havingledtheapplicationtoachievethe designationofDublinasaUNESCOCityofLiteraturewewilluse thedesignationsothatitbecomesasignificantdriverofcreative, social,andeconomicdevelopmentforthecapitalcity.Already akeystrandofthebrandingofthecity,itisaninternational accoladewhichrecognisesthespecialplaceliteratureand writershaveinthecity.Akeychallenge,however,istocreate newaudiencesandbringwritingandwriterstonewlocations. Anotherchallengeistoensurethattheenvironmentinthecity isconducivetonurturingemergingwritersandthatwritersatall levelshaveopportunities.
Priority Actions: 3.1 MaximisethepotentialoftheUNESCOCityofLiterature
designationforthebenefitofthecityandthecitizensof Dublin,workingcloselywiththeUNESCOSteeringGroup andthroughpro-activeengagementwiththecitybranding project.Promoteandemphasisetheimportanceofcreativity asastimulustoinnovationandresearch.
3.2 LiaisewithothermembersoftheUNESCOCreativeCities NetworkespeciallywithothercitiesofLiterature(seepages 45-46).
3.3 Promoteandencouragebothestablishedandemerging Dublinwritersthroughspecificprojectsandbymaximising
Theme – The Literary City
Objective 3: Lead, promote and develop Dublin as a City Of Literature.
Thepossibilityofprovidingearliermorningaccesstothemain foyerandlivingroomareaofthelibrarywillbeexplored,inorder togivelibraryclientsaccesstoself-serviceissueandreturn,PCs, thelibrary’sfreewifiserviceandarangeofquickpickmaterialsin allformats.
TheProjectwillcostanestimated€3.5million.€2millionin fundinghasbeensecuredfromtheDepartmentofEnvironment, CommunityandLocalGovernment
Indicativetimelinefortheproject:
Process Commencement Completion
DetailedDesignProcess Ongoing Autumn2012
Part8PlanningProcedure Submitlate2012 Obtainbyendof2012
TenderProcess Seeklate2012 Obtainearly2013
ConstructionProcess Commence1stquarter2013 CompletionAutumn2014
Fit-OutandCommissioning CommenceAutumn2014 CompletionDecember2014
InDublin,literarymattersarenotconfinedtotheclassroomorthelecture
hall…booksareeveryone’sbusiness–thecity’sbusiness–avaluedpart
ofeverydaylife.
–Dublin’sUNESCOCityofLiteratureBid
44
DUBLIN CITY COUNCIL PUBLIC LIBRARIES – DEVELOPMENT PLAN 2012–2016
SECTION 3 THEMATIC OVERVIEW
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DUBLIN CITY COUNCIL PUBLIC LIBRARIES – DEVELOPMENT PLAN 2012–2016
IN FOCUS
opportunitiessuchasthoseofferedbyformalcity relationshipsincludingtwinnings,partnershipsandalliances.
3.4 Buildonthesuccessofexistingprojectsdesignedtocreate andstrengthenthereadinghabitinchildren,suchasthe FamilyReadingInitiative.
3.5 ContributetotherealisationofanewDublincitylibraryfor the21stcenturywhileexploringthepotentialforthecreation ofaDublinCentreforliterature.Exploreflexiblemodelsof deliveryincludingco-location.
3.6 Provideinnovativewaysforpeopletojointheconversation aboutbooksandliterature,bringingpeopletobooks andbookstopeopleusingallavailablecommunications media,especiallysocialmedia,toengageexistingandnew audiences.BuildonsuccessfulprojectssuchasGreat WritingGreatPlacesandOneCityOneBook.
3.7 Continuereaderdevelopmentinitiativesthroughsupportand facilitationofreadinggroupsandcontinuedinnovationinthe libraryprogrammeofculturalevents.
3.8 ContinuetheinternationalreachandinfluenceofDublinasa literarycitythroughdrivingtheInternationalIMPACDUBLIN LiteraryAwardandprojectssuchasLiteratureNight.
3.9 MaximisethetourismpotentialofDublin’sliteraryreputation byengaginginactivitiesaimedatthetourismmarket.
IN FOCUS What is the Creative Cities Network?
Anetworkofcreativecities,workingtogethertowardsacommon missionforculturaldiversityandsustainableurbandevelopment.
Membercitiesarerecognisedas:
> “Creativehubs”thatpromotesocio-economicand culturaldevelopmentinboththedevelopedandthe developingworldthroughcreativeindustries.
> “Socio-culturalclusters”connectingsocio-culturally diversecommunitiestocreateahealthyurban environment.
> TheNetworkaimsatdevelopinginternational cooperationamongcitiesandencouragingthemtodrive jointdevelopmentpartnershipsinlinewithUNESCO’s globalprioritiesof“cultureanddevelopment”and “sustainabledevelopment”.
> OnceacityisappointedtotheNetwork,itcanshare experiencesandcreatenewopportunitieswithother citiesonaglobalplatform,notablyforactivitiesbased onthenotionsofcreativeeconomyandcreativetourism.
DUBLIN: ONE CITY ONE BOOK 2012
with: THE DUBLINERS, PETER SHERIDAN, NOEL O’GRADY, DAVID MCSAVAGE,
DERMOT BOLGER, SHANNON COLLEENS and many more
Celebrating Dubliners
Dubliners:OneCityOneBook2012
IN FOCUS THEMATIC OVERVIEW SECTION 3
IN FOCUS > Quality,quantityanddiversityofeditorialinitiativesand Theme – Inclusion and Participation UNESCO Cities Of literature – Criteria and Characteristics publishinghouses;
Objective 4: > Qualityandquantityofeducationalprogrammes Develop the role of the library as a centre for culture with programmes, projects and
focusingondomesticorforeignliteratureinprimaryand communications that animate the collections and meet individual and community needs. secondaryschoolsaswellasuniversities;
> Urbanenvironmentinwhichliterature,dramaand/or Thelecturewasveryhelpful.Ithelpedmetounderstandmore poetryplayanintegralrole;
46 47 onhowandwheretostart. > Experienceinhostingliteraryeventsandfestivalsaiming
atpromotingdomesticandforeignliterature; –FeedbackfromStartYourOwnBusinesssession
> Libraries,bookstoresandpublicorprivatecultural centresdedicatedtothepreservation,promotionand Inlinewithcorporatepolicies,prioritywillbegiventoprogrammes inthedeliveryofprogrammesofinclusionandcultural disseminationofdomesticandforeignliterature; thatcontributetotheeducational,economic,culturalandheritage engagement.
AuthorsColetteCaddleandPatriciaScanlanattheannouncementofUNESCO
CityOfLiteratureDesignationJuly2010
lifeofthecity.Specialemphasiswillbeplacedonadvancing > Activeeffortbythepublishingsectortotranslateliterary programmesthatencouragelocalparticipationandstimulate 4.2 Wewillfocusonstrategicrelationshipbuildingatcivic,
worksfromdiversenationallanguagesandforeign culturaltourisminDublinCity. national,Europeanandinternationallevelstodeliveron literature; complementaryagendas,maximiseresources,ensure
ByunderstandingwhatDublinerswantandexpect,what sustainabilityandaddvaluetooutcomesforclients. > Activeinvolvementofmedia,includingnewmedia,in encouragesthemtojoinandcontinuelibrarymembership Engagementswillinclude:
promotingliteratureandstrengtheningthemarketfor andbyfocusingonattractingnewuserswewillhaveabetter literaryproducts. understandingofthemotivatorsoflibraryuse. > Educationalpartnershipsatalllevels–primary,
secondaryandthirdlevel,togetherwithAdultEducation andothersecondchanceproviders.
Priority Actions: 4.1 ContributetothedraftingandimplementationofaDublin > Inclusionanddiversitypartnersatcivicandnationallevel
CityCouncilArtsPlanandCulturalStrategyandworkwith suchastheCitizensInformationNetwork,NALA,NDA artsandcultureserviceprovidersinDublinCityCouncil andAontas.
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TheDublinandIrishSpecialCollections,combinedwiththe DublinCityArchivesconstituteacommunitymemorystorehouse ofprintedmaterialsandoriginalrecordsrelatingtothepeople, historyandcultureofDublinandIreland.Safeguardingand preservingtheserichholdingsforfuturegenerationsformsakey componentofthelocalstudiesandarchiveservices.
Maximisingtheirprofileandpublicaccessibility,bothlocallyand onlineisakeyserviceobjective.
Researchatalllevelsispromoted,withacontinuedemphasison genealogicalresearch,reflectingthehighpublicinterestinfamily history,alongsideinitiativesinlocalhistory,digitisationandother areasofresearchandstudy.
Bygrowingdigitalcollectionsweareexpandingtheseresources andbringingthemtonewclientsathomeandabroad.
Priority Actions: 5.1 Activelyexpandthelocalstudiesandarchiveholdings
throughpurchaseanddonationandmanagetheirfuture preservationprotectingDublin’shistoryandheritage collections.
5.2 Promoteandassistresearchthroughcataloguingof collectionsanddevelopmentofoutreachprogrammesand byengagementwithinternshipopportunitieswhichadd valuetotheunderstandingofhistoricalresources.
Theme – The City Past and Present
Objective 5: Preserve, share and promote the record of Dublin and Irish heritage and enable historical research. Build awareness of the Library and Archive as the memory of the City.
> EUthematicdesignationssuchasEuropeanYearof Volunteering2011,EuropeanYearofActiveAgeingand IntergenerationalSolidarity2012andothersasagreed.
> DublinCityofScience2012.
> OpportunitiesforcooperationpresentedbyDublin’s specialrelationshipswithanumberofCitiesincluding Barcelona,SanJose,LiverpoolandBejing.
4.3 Deliveranannualcalendarofcollections-based programmes,projectsandcommunicationsconnectedto keyservicethemesandpartners.
4.4 Deviseatargetedmarketingstrategy.Buildingon consultationandresearchundertakeninrelationtothisplan, wewillcarryoutfurtherclientresearch.
4.5 Wewillreviewopeninghourscitywidetomaximisepublic hoursconsistentwithavailableresourcesandlocalbusiness preferences.
4.6 ResearchandadoptanewWebStrategytoencourage andsustainconversationswithDubliners.Wewilldevelopa DublinCityPublicLibrariesandArchiveweb-specific“brand” commonacrossallwebpresences.
www.dublincitypubliclibraries.ie
Spring Events 2012
Dublin City Public LibrariesLeabharlanna Poiblí Chathair Bhaile Átha Cliath
Children’s Art in Libraries Summer Programme 2011
An initiat ve of the Dublin City Council’s Arts Office
A Ta l e o f T e r r o r i n t h e C r y p t
Tuesday 1 November 2011 @ 2:30pm
Crypt of CHRIST CHURCH CATHEDRAL Christ Church Place, Dublin 8
AUTUMN SERIES
GREAT WRITING – GREAT PLACES
FOR CHILDREN
AGED 10+
youhaveinspiredourstudentstoseearchivesandlibrariesinanewlight.
Whatreallyimpresseduswasthechancetoholdinourownhandssuch
ancientandpricelessvolumes.
–Teacher
DiverseProgrammesofEvents
SECTION 3 THEMATIC OVERVIEW THEMATIC OVERVIEW SECTION 3
5.3 DevelopandimplementaCommunityMemoryDublin exhibitionsandgalleriesdeliveredtodate.Thiswillbe Theme – The Connected Space Programmethroughoralhistory,photographiccollections achievedthroughacombinationoffactorsincludingtheandgenealogicaldatabasesengagingwiththediverse developmentofin-housedigitalproductioncapacity,funding Objective 6:culturalidentitiesandexperiencesofthecity.Thetheatre supportandpartnerengagement. To develop ICT Infrastructure and Services.andsportsarchiveswillbeexpanded.
5.6 SupportDublinCityCouncil’scorporatememoryandasset 5.4 Developdigitalcontentforonlinedeliverybasedon managementpoliciesandprojects.
diversityofholdingsandformatsincludingarchives,prints, E-learning:itisamyththatpeoplewhohaveliteracyproblemsalsohave photographsandartefacts.Particularattentionwillbe 5.7 ContributetotheworkoftheDublinCityCouncil
50 paidtoDublinCityCouncil’svastphotographiccollection CommemorationsSub-committeeinlightofsignificant 51 problemswithtechnology.E-learningcanbelessexpensiveandprovide ofapproximately500,000images,calledthe‘DublinCity historicalanniversariesinthecomingyearsanddrawingon CouncilPhotographicCollection’(DCCPC). primaryandsecondarysourcesoftheciviccollectionsto spacesforpeoplewhocan’tfindtime.
createnewhistoricalcontent.5.5 Workwillcontinuetofocusonuniqueorrareholdingsfrom
allmemorycollectionsbuildingondatabases,publications,
The centenary of the First World War and the Millennium Anniversary of the Battle of Clontarf.
–BernieBradyCEO,Aontas
AnumberofkeyissueswillshapeourICTprioritiesoverthe a24/7basis.Theprovisionofarobustinformationtechnology lifetimeofthisplan.Theseincludethegrowthindemandfor infrastructureisakeyserviceobjective.Theon-goingproject e-books,thepossibilitiesofferedbysocialnetworkingandWeb2, torolloutselfservicetothebranchnetworkwillcontinueon
The centenary of the Mansion House websiteadvances,theproliferationofwirelesshandhelddevices aphasedbasis.Adownloadablee-booksservicewillalsobe
and the 350th anniversary of witharangeofinformationcapabilities,allowingalmostunlimited deliveredinthelifetimeofthisplan. Dublin’s First Lord Mayor waystoaccess,create,manipulateandstoreinformationfor
personaluse. Priority Actions:
2015 2011 2012 2013 2014 2016
The centenary of the Easter Rising
The centenary of the 1911 census. 80 years since the Eucharistic Congress 1932
The centenary of the founding of the Labour Party
The centenary of the Dublin LockOut
Wewillembraceinnovationtoexploittheeverincreasingpotential 6.1 Activelymonitorthediversedirectionsofdevelopmentand ofICTtoenhanceservicesforlearning,informationandrecreation trendsthatemergeandinnovateandtailorouroffertoreflect inwaysthatbenefitourclientsandmeettheirdemandsfor demand.Wewillensurethatnewdevelopmentsinplanning newservices.WewillfocusonenhancedaccesstoICTinthe atthecitylibrary,BallyfermotandKevinStreetachieve libraryaswellastheprovisionofremoteelectronicaccessto bestpracticeinICT.WewillensurethatthechoiceofIT theservicesandcollectionsofDublinCityPublicLibrarieson toolsavailableforcreativityisfree,uptodateandrelevant.
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Wewillexploittheflexibilityofferedbyproprietary,free 6.4 Seekoutstrategicpartnershipswithkeyorganisations Theme – Building Capacity and Innovation andopensourcesoftwareandonlinecreativeresources, andliaisewithotherIrishlocalauthoritiestobenefitourcomplementedbyafullrangeoflibrarysuppliedsoftware membership,sharingideasandsuccesses,andseeking Objective 7andapplications. opportunitiesforimprovementstoservicesatlowercost. Develop the Potential of Staff.
6.2 EnsuretheICTInfrastructureisuptodate,robustandfitfor 6.5 TheLibraryManagementSystem(LMS)underpinsthebookpurpose.Wewillimprovebroadbandconnectionspeedin lendingservicesofDCPLandisakeyservicedependency.ourlibrariestoprovidesafeandsecureaccessformembers Wewillundertakeanupgradeofthelibrarycataloguein whenItoldthelibrarianIwascomputerilliteratesheinformedmethatit usingtheirownlaptopsandotherpersonaldevicesaswell thelifetimeofthisplan.Wewillworkinpartnershipwith
52 ascity-ownedhardware. theCityCouncil’sISdepartmentandwithDublinregion 53 wasnotaproblem–thatcommentmademyday. localauthoritycounterpartstodevelopandeffectiveLMS
Wewillmodifylibraryspacesinlinewithchangingneedsas futurestrategy.Wewillexaminethepotentialformigration –Libraryuserthebalancebetweenphysicalandelectronicresourcesshifts toanextgenerationLMSinordertoenableresilientdirectandopportunitiesarisetochangethewayweuselibrary interfacestoprovideselfservicecapabilityandaccesstospace.WewillcontinuetherolloutofRFIDselfserviceinthe subscriptionbasedinformationrepositorieswhichhave Librarystaffmeetclientseveryday.TheystandinthatspaceCentralLibrary,BallyfermotandKevinStreetlibraries. librarymembershiplogonrequirements. betweenpotentiallyoverwhelminginformationresourcesandthe
rightbookortherightanswer.Theyarecriticalfrontlineservice 6.3 Developandrefinetheonlineservicesaccessiblebylibrary 6.6 EnsurethatlibrarystaffICTskillsremaincurrent,working mediators,facilitators,advisorsandinterpreters.
membersfromtheirownhomes,includingthedelivery toensurethatallstaffhavetheexcellentwebsearchskillsofonlinebooking,downloadablee-booksandremote requiredtoassistlibraryclientsaswellasfamiliaritywiththe Wewillensurethatourlibrariesarestaffedwithwelcoming,accesstoawiderangeofdatabases.Wewillsupportthe rangeofdevicescapableofaccessinginformationonthe welltrained,reliable,flexiblestaff,capableofrespondingtothee-governmentagendathroughtheprovisionoffreepublic web. changingneedsofcitizens.accesstoIT,promotionofawarenessinallusersoftheavailabilityofe-governmentsites,theservicesofDublinCity 6.7 Continuetosupportclient’srequirementsforbasic WewillworktoenablestafftoacquirethecompetenciestoCouncilandthecontentsofourdigitisedresources.We informationliteracyandtechnicalup-skillingasappropriate achievethisgoal.Inthecurrentchangingenvironmentwewillwillsignpostotheronlinesitesandresourceshavinggood throughavarietyofinitiativesincludingFÁSe-learning,and buildandsustainalearningorganisationwithaculturethatprovenancetoenablestafftoassistlibrarymembersto Websmarttraining,developingnewprogrammesinresponse valuesresearchandencouragesinnovation.Recognisingthataccessthequalityinformationtheyneed. todemand.Wewillparticipateinthecitywidedigitalliteracy innovationandideascancomefromalllevelsofourorganisation,
initiative–theRoadMapforaDigitalDublinproject. wewillworktopromoteexcellentteamcommunication.TheStaff TrainingandDevelopmentProgrammeunderpinstheprofessional
Re-openingofDrumcondraLibraryfollowinguniversalaccessworks
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Appendices
ResearchNote Bibliography
BranchLibraries
knowledgebaseofourorganisationandwillplayapivotalrole bothinbuildingstaffcapacitytodeliverqualityservicesandin meetingcareerandprofessionaldevelopmentneeds.
Priority Actions: 7.1 Investintraininganddevelopingstaffofallgradesby
researching,draftingandimplementingabusinessdriven TrainingandDevelopmentProgramme.Theresearchphase willidentifyskillsandcompetencymatrixesforcurrentand futureservicedelivery.Askillsauditwillfollowtoidentifyand prioritisetrainingrequirements.
7.2 Usingbestpracticemanagementandgovernance standards,librarymanagersatalllevelsoftheorganisation willleadandmotivateteamstoexcellenceinservicedelivery andperformance.
7.3 Staffup-skillinginvirtualandonlineserviceenvironments hasalreadybeenidentifiedasapriorityfocus.Adedicated annualprogrammewillgivestaffopportunitiestodevelop onlinesearching,web,socialmediaandotherinteractive skillsthroughrelevantpracticalmodulesandcourses.
7.4 ReaderDevelopmentprogrammessuchasFrontlinetraining willcontinuerecognisingthatunderstandingbooksand providingforreadersiscoretolibraryservicedelivery.
7.5 Librariansareprofessionalsrequiringcontinuingprofessional developmenttoensurethatservicesareatthecuttingedge
ofinternationaltrendsandbestpractice.ACPDprogramme willsustainprofessionalresearchandmaintainoptimum skillslevels.
7.6 Wewilladvanceflexibleworkingarrangementsengaging withavailablemechanismssuchasthePartnershipmodel andPublicServiceAgreements.
7.7 Encourage,facilitateanddirectteamworkingatlocal, thematicandorganisationallevelstoincreaseservice effectivenesswhilebuildingstaffcollaborativeskillsand experience.
7.8 Usediversityandfrequencyofconsultationand communicationchannelstoincludestaffatalllevelsand servicepoints.
7.9 Engagewithcorporateandprofessionalperformance developmentandmanagementsystems.
Por
trai
t of G
eorg
e D
yer
APPENDICES
Research and Service Review undertaken in preparation of this plan
RESEARCH AND SERVICE REVIEW UNDERTAKEN IN PREPARATION OF THIS PLAN BIBLIOGRAPHY
Bibliography
APPENDICES
56 57 Acomprehensiveservicereviewfortheperiod2002to2010was carriedoutaspartofthisplanningprocesswiththeintention ofrecordingkeyachievementsandtosetanewstrategic policyframeworkfocusedonkeythemesandobjectivesforthe followingyears.
Adetailedanalysisofthebranchlibrarynetwork,includingastatisticalandKPIsreviewfortheperiodandanupdateofcommunityprofilesandcatchmentareapopulationsanddemographics.
AlibrarybuildingsAssetManagementPlanwaspreparedtoinformourinfrastructuralpriorities.
CentralStatisticsOffice(various)Census1996,2002and2006, StationeryOffice.Dublin.Availableathttp://www.cso.ie/census/
CentralStatisticsOffice(2008)RegionalPopulationProjections 2011-2016.StationeryOffice,Dublin.
CentralStatisticsOffice(2009)PopulationandMigration Estimates,April2009.StationeryOffice,Dublin.
CentralStatisticsOffice(2011)CensusofPopulation2011 PreliminaryResults.StationeryOffice,Dublin.Availableat http://www.cso.ie/census/2011preliminaryreport.htm
CentralStatisticsOffice(April2012)Profile1TownandCountry, StationeryOffice,Dublin.
CentralStatisticsOffice(May2012)Profile2OlderandYounger, StationeryOffice,Dublin.
DepartmentoftheEnvironment,HeritageandLocalGovernment (2008)BranchingOut:FutureDirections.Dublin,StationeryOffice.
DublinandMid-EastRegionalAuthorities,(2008)Retailstrategy fortheGreaterDublinArea2008-2016.Dublin.
DublinCityCouncil,(2002-2010)AnnualReportsoftheindividual servicepointsofDublinCityPublicLibrariesandDublinCity Archives2002-2010.Dublin,DublinCityPublicLibrariesand Archive.
DublinCityCouncil(2002-2010)DCPLive,DublinCityPublic LibrariesStaffNewsletter,Dublin:DublinCityPublicLibraries.
DublinCityCouncil(2004)ArtsandCulturalStrategy2004-2009. Dublin,DublinCityCouncil.
DublinCityCouncil(2006)DublinCityCouncil’sArtsServicePlan 2006-2009.Dublin:DublinCityCouncil.
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APPENDICES BIBLIOGRAPHY BIBLIOGRAPHY APPENDICES
DublinCityCouncil(2008)CommunityandNeighbourhood DevelopmentStrategy2008-2012.Dublin,DublinCityCouncil.
DublinCityCouncil(2008)FundingtheDublinCityRegion.Dublin, DublinCityCouncil.
DublinCityCouncil(2009)CorporatePlan2010-2014.Dublin: DublinCityCouncil.
58 DublinCityCouncil(2009)DublinUNESCOCityofLiterature. SubmissionbytheCityofDublin.Dublin,DublinCityCouncil
DublinCityCouncil(2010)DublinCityDevelopmentPlan2011-2017.Dublin,DublinCityCouncil.
DublinCityCouncil(2010)DublinCityCouncil’sCultureStrategy 2010–2017.Dublin,DublinCityCouncil.
DublinCityCouncil(2011)DublinCityCouncil’sWorkforce Plan2010-2014.http://www.environ.ie/en/Publications/ LocalGovernment/Administration/FileDownLoad,27321,en. pdfDublin:DublinCityCouncil.
DublinCityDevelopmentBoard(2002)Dublin–ACityof Possibilities:Economic,SocialandCulturalStrategy2002-2012. Dublin,DublinCityCouncil.
DublinCityDevelopmentBoard:Review2006-2008,ActionPlan 2009-2012.Dublin,DublinCityDevelopmentBoard.
DublinCorporation(1997)DublinCorporationPublicLibraries, InformationServicesandCityArchivesProgrammefor Development1996-2001.Dublin,DublinCorporation.
DublinRegionalAuthorityetal(2009)TheEconomicActionPlan fortheDublinCityRegion.Dublin,DublinRegionalAuthority.
Ellis-King,Deirdre(2003)ResearchinDublincitylibraries:a strategicfocus.LocalAuthorityNews,22(6),pp.20-23.
EllisKing,Deirdre(2009)DublinCityPublicLibraries1884-2009: 125yearsofservicetothecommunity,Atalktocommemorate 125yearsofPublicLibraryServiceinDublinCityaspartofLocal HistoryDay26thSeptember,2009. http://www.dublinheritage.ie/media/dcpl_anniversay_125.html
Haase,T.&Byrne,K.(2008)DividedCity,TheChangingFaceof Dublin’sInnerCity:AStudycommissionedbytheDublinInner CityPartnership(DICP),Dublin, Haase,T.&Pratschke,J.(2005)DeprivationanditsSpatial ArticulationintheRepublicofIreland:Pobal,Dublin.
Ireland(2006)NationalDevelopmentPlan2007-2013Transforming Ireland:ABetterQualityofLifeforAll.Dublin,StationeryOffice.
Ireland,DepartmentofSocialandFamilyAffairs(2007)National ActionPlanforSocialInclusion2007-2016.Dublin,Stationery Office.
Ireland,DepartmentoftheTaoiseach(2006)Towards2016: Ten-YearFrameworkSocialPartnershipAgreement2006-2016. Dublin,StationeryOffice.
Ireland,DepartmentoftheTaoiseach(2008)BuildingIreland’s SmartEconomy:AFrameworkforSustainableEconomic Renewal.Dublin,StationeryOffice.
Kennedy,M.,(1991)“PlansforaCentralReferenceLibraryfor 59 Dublin1883-1946”AnLeabharlann.TheIrishLibrary.Second
Series.Vol.7No.4109-121.
Koontz,C.andGubbin,B.(2010)IFLAPublicLibraryService Guidelines:IFLAPublicationsSeries.Berlin,DeGruyterSaur.
MLAMuseumsLibrariesandArchives(2010)Whatdothepublic wantfromLibraries?Apractitionerguide.London,MLA
NationalEconomicandSocialForum(2007)Arts,Cultural InclusionandSocialCohesion:NESFReport35.Dublin,NESF.
Neigaard,H.,Laurisden,J.andSchulz,K.(Eds)(2009)Library Space.InspirationforBuildingsandDesign,Copenhagen,The DanishLibraryAssociation.
Redmond,D.,Williams,B.,Hughes,B.andCudden,J(2012) DemographicTrendsinDublin,Dublin,OfficeofInternational RelationsandResearch,Dublin,DublinCityCouncil.
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Branch Libraries
Ballyfermot Library BallyfermotRoad,Dublin10 Tel.6269324/5 [email protected]
Ballymun Library BallymunRoad,Ballymun,Dublin11 Tel.8421890 [email protected]
Cabra Library NavanRoad,Dublin7 Tel.8691414 [email protected]
Central Library ILACCentre,HenryStreet,Dublin1 Tel.8734333 [email protected]
The Central Library also includes :
Business Information Centre Tel.8733996/8734333 [email protected]
Open Learning Centre [email protected]
Music Library [email protected]
Charleville Mall Library NorthStrand,Dublin1 Tel.8749619 [email protected]
Management Structure
Assistant City Manager
Phillip Maguire
Dublin City Librarian
Margaret Hayes
Deputy City Librarian
Brendan Teeling
Dublin City Archivist
Mary Clark
Dublin City Archives
Divisional Librarian Dublin and Irish
Collections Maire Kennedy
Dublin and Irish Collections
Pearse Street Library
Pembroke Library
Ringsend Library
Divisional Librarian Human Resources
Miriam Leonard
Staff and Communications
Team
Coolock Library
Donaghmede Library
Raheny Library
Marino Library
Divisional Librarian Finance and
Buildings Angela Cassidy
Finance and Buildings Team
Ballyfermot Library
Rathmines Library
Inchicore Library
Kevin Street Library
Divisional Librarian Development and Marketing
Michael Molloy
Digital and Web Team
Development and Marketing Team
Terenure Library
Walkinstown Library
Dolphin’s Barn Library
Director, Dublin UNESCO City of Literature
Jane Alger
City of Literature Team
Dublin Literary Award
Divisional Librarian
Reader Services Clare Hogan
Reader Services
Divsional Librarian Continuing Professional
Development Sheila Kelly
Prison Libraries
Dublin City Council Staff Library
Divisional Librarian ICT Systems and
Services Gerardine Candon
Libraries IT Team
Finglas Library
Ballymun Library
Phibsboro Library
Drumcondra Library
Divisional Librarian Central Library
Services Bernadette Cogan
Central Library
Charleville Mall Library
Divisional Librarian
Cabra Services Mark ffrench Mullen
Cabra Library Services
APPENDICES BRANCH LIBRARIES BRANCH LIBRARIES APPENDICES
Rathmines Library Mobile Services Coolock Library Kevin Street Library BarryscourtRoad,Dublin17 18LowerKevinStreet,Dublin8 157LowerRathminesRoad,Dublin6 CabraBibliographicCentre, Tel.8477781 Tel.4753794 Tel.4973539 NavanRoad,Dublin7 [email protected] [email protected] [email protected] Tel.8691415
[email protected] Dolphin’s Barn Library Marino Library Ringsend Library ParnellRoad,Dublin12 MarinoMart,Dublin3 FitzwilliamStreet,Dublin4 Children’s Section Tel.4540681 Tel.8336297 Tel.6680063 CabraBibliographicCentre [email protected] [email protected] [email protected] NavanRoad,Dublin7
62 63 Tel.6744840 Donaghmede Library Pearse Street Library Terenure Library [email protected] DonaghmedeShoppingCentre,Dublin13 138–144PearseStreet,Dublin2 TempleogueRoad,Dublin6W. Tel.8482833 Tel.6744888 Tel.4907035 TMTM AllBranchesnowoffer [email protected] [email protected] [email protected] FreeWiFi/Broadbandaccess
Drumcondra Library Pembroke Library Walkinstown Library Findusonthewebat MillmountAvenue,Dublin9 AngleseaRoad,Dublin4 PercyFrenchRoad,Dublin12 www.dublincitypubliclibraries.ie Tel.8377206 Tel.6689575 Tel.4558159
[email protected] [email protected] [email protected] Findusonfacebookandtwitter
Finglas Library Phibsboro Library Dublin City Archives VisittheLibraryBlogat FinglasShoppingCentre,Jamestown BlacquiereBridge,Dublin7 138-144PearseStreet,Dublin2 Road,Dublin11 Tel.8304341 Tel.6744999Fax.6744881 www.dublincitypubliclibraries.com Tel.8344906 [email protected] [email protected] [email protected] VisittheLibraryYouTubechannelat:
Raheny Library Dublin & Irish Local Studies http://www.youtube.com/user/dubcilib Inchicore Library HowthRoad,Raheny,Dublin5 138-144PearseStreet,Dublin2, 34EmmetRoad,Dublin8 Tel.8315521 Tel.6744999Fax.6744881 ViewDublinCityPublicLibrarieson Tel.4533793 flickrat:http://www.flickr.com/photos/ [email protected] dublincitypubliclibraries
[email protected] [email protected]
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APPENDICES BRANCH LIBRARIES
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