developing global mindset

Copyright © JIMS Rohini 1

DEVELOPING GLOBAL MINDSET

Pratima Daipuria

Associate Professor, JIMS , Rohini


• A job which allows you to take time off whenever you want and you don’t even need your manager’s approval for it.

• A job where you are able to rate your boss on his/her leadership skills

• A job which allows you to take care of needs of your ailing parents

• A job which is allows you to innovate and speakup your mind...

A DREAM JOB…A DREAM JOB…


• More countries and companies now compete in global;

• Effects of globalization are pervasive;

• Emergence of new social, political and business models.

THE GLOBAL MINDSET…THE GLOBAL MINDSET…


• A set of individual attributes that enable an individual to influence individuals, groups, and organizations from diverse socio/cultural/institutional systems.

• Individual Attributes= Competencies (KSA)

GLOBAL MINDSET ? WHAT IS IT ?GLOBAL MINDSET ? WHAT IS IT ?


• Hypercompetitive environment• Competitive advantage or Sustainable advantage ?• Where do the seeds lie?• Organizational capability - to shape the minds and actions of

their employees to ensure successful performance.

CHALLENGE ACROSS GLOBAL ORGANIZATIONSCHALLENGE ACROSS GLOBAL ORGANIZATIONS


• Food pay;• Proper recognition;• Opportunities to grow to different and bigger roles; and • Satisfaction in their careers.

NEEDS OF PEOPLE ACROSS GLOBENEEDS OF PEOPLE ACROSS GLOBE


Quest for AdventureQuest for Adventure

Self-AssuranceSelf-Assurance

Passion for Diversity

Passion for Diversity

Cosmopolitan Outlook

Cosmopolitan Outlook

Cognitive ComplexityCognitive Complexity

Psychological Capital

Global Business Savvy

Global Business Savvy

Intellectual Intellectual CapitalCapital

Interpersonal Impact

Interpersonal Impact

DiplomacyDiplomacy

Intercultural Empathy

Intercultural Empathy

Social Capital

GLOBAL MINDSETGLOBAL MINDSET

source:Thunderbird School of global mgmt


INTELLECTUAL CAPITAL (IC)INTELLECTUAL CAPITAL (IC)

Global BusinessSavvy

Global BusinessSavvy

CosmopolitanOutlook

CosmopolitanOutlook Cognitive ComplexityCognitive Complexity

Knowledge of global industry

Knowledge of global industry

Knowledge of global competitive business &marketing strategies

Knowledge of global competitive business &marketing strategies

Knowledge of how to transact business & manage

risk in other countries

Knowledge of how to transact business & manage

risk in other countries

Knowledge of supplieroptions in other parts

of the world

Knowledge of supplieroptions in other parts

of the world

Knowledge of cultures indifferent parts of

the world

Knowledge of cultures indifferent parts of

the world

Knowledge of geography,history and important

persons of several countries

Knowledge of geography,history and important

persons of several countries

Up-to-date knowledge of important world events

Up-to-date knowledge of important world events

Knowledge of economic and political issues, concerns,

etc. of majorregions of the world

Knowledge of economic and political issues, concerns,

etc. of majorregions of the world

Ability to grasp complexconcepts quickly

Ability to grasp complexconcepts quickly

Strong analytical andproblem solving skills Strong analytical and

problem solving skills

Ability to understand abstract ideas

Ability to understand abstract ideas

Ability to take complexissues & explain the main

points simply &understandably

Ability to take complexissues & explain the main

points simply &understandably


PSYCHOLOGICAL CAPITAL (PC)PSYCHOLOGICAL CAPITAL (PC)

Passion for DiversityPassion for Diversity Quest for AdventureQuest for Adventure Self-AssuranceSelf-Assurance

Interest in exploringother parts of the world

Interest in exploringother parts of the world

Interest in getting to knowpeople from other parts

of the world

Interest in getting to knowpeople from other parts

of the world

Interest in varietyInterest in variety

Interest in dealing withchallenging situationsInterest in dealing withchallenging situations

Willingness to test one’sabilities

Willingness to test one’sabilities

EnergeticEnergetic

Self-confident Self-confident

Comfortable in uncomfortable situations

Comfortable in uncomfortable situations

Witty in tough situationsWitty in tough situations

Interest in living in another country

Interest in living in another country

Willingness to take risksWillingness to take risks

Interest in dealing withunpredictable situationsInterest in dealing with

unpredictable situations


SOCIAL CAPITAL (SC)SOCIAL CAPITAL (SC)

Intercultural EmpathyIntercultural Empathy IInterpersonal ImpactIInterpersonal Impact DiplomacyDiplomacy

Ability to work well withpeople from other parts

of the world

Ability to work well withpeople from other parts

of the world

Ability to understandnon-verbal expression of

people from other cultures

Ability to understandnon-verbal expression of

people from other cultures

Ability to engage peoplefrom other parts of theworld to work together

Ability to engage peoplefrom other parts of theworld to work together

Experience in negotiatingcontracts in other culturesExperience in negotiatingcontracts in other cultures

Reputation as a leaderReputation as a leader

Ease of starting aconversation with a stranger

Ease of starting aconversation with a stranger

Ability to integrate diverseperspectives

Ability to integrate diverseperspectives

Ability to listen to whatothers have to say

Ability to listen to whatothers have to say

Willingness to collaborate

Willingness to collaborate

Ability to emotionallyconnect to people from

other cultures

Ability to emotionallyconnect to people from

other cultures

Strong networks withpeople from other culturesand with influential people

Strong networks withpeople from other culturesand with influential people

CredibilityCredibility


• Why do people spend so much time ignoring their feelings or getting run over by them?


• Do you sometimes wonder why highly intelligent people struggle in life while others with moderate Intelligence succeed?


• The feelings, beliefs, perceptions and values that people hold when they engage with any business. It’s the emotional assets in your organization that determine whether or not people will work well for you, buy from you, employ you and enter into business with you.

EMOTIONAL CAPITAL (EC)EMOTIONAL CAPITAL (EC)


• Psychological, behavioral, and physiological episodes experienced toward an object, person, or event that create a state of readiness.

• Most emotions occur without our awareness.

EMOTIONS... EMOTIONS...


ROUTES TO EMOTIONROUTES TO EMOTION


• The capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships.

• -Daniel Goleman (1995)

EMOTIONAL INTELLIGENCE EMOTIONAL INTELLIGENCE


Social Awareness

Self-management

Understanding and sensitivity to the feelings, thoughts, and situation of others

Controlling or redirecting our internal states, impulses, and resources

Self-awarenessUnderstanding your own emotions, strengths, weaknesses, values, and motives

Relationship Management

Managing other people’s emotions

Low

High

ROLE OF EMOTIONAL INTELLIGENCEROLE OF EMOTIONAL INTELLIGENCE


Individual•Goals & Aspirations•Values•Interests•KSAs

Organisation •Objectives & Strategies•Values•Culture•Structure & Mgmt•Rewards

PERSON -ORGANIZATION FITMENTPERSON -ORGANIZATION FITMENT


THANK YOU !!

developing global mindset

Career

global organizationschallenge

globecopyright jims

rohinicopyright jims

worldknowledge of economic

worldknowledge of geography

political issues

set of individual attributes

complexconcepts quicklyability