develop your human capital to achieve your strategic goals · results oriented: 150+ senior...
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Develop Your Human Capital to Achieve Your Strategic Goals
Executive Summary
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1. The Challenge: Today’s organizations face increasing volatility and complexity as they serve globalizing and/or changing markets.
2. Human Capital = the key to the Way Ahead 3. MCE is the best strategic partner to develop your human capital and
help you stay ahead to meet these challenges. • More than 50 years’ experience in Europe, Middle East, Russia/CIS and Africa
• Global delivery capabilities
• Delivery formats: Open-enrolment and In-company Workshops, Coaching and Mentoring, Advice on Talent Development
• Range of topics includes strategy formulation, design, planning and execution, leadership and business management skills, including specialized industry practices
• Pragmatic and results oriented: 150+ senior associates with international business experience on senior management level
• Partnerships with leading talent audit and e-learning providers
YOUR BUSINESS NEEDS AND IMPLICATIONS FOR HUMAN CAPITAL
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The Way Your PEOPLE Execute the Strategy Determines Your Strategic Success
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STRATEGY
PEOPLE PROCESSES
To execute strategy, organizations must align their processes and their people. Your people need to be: Competent Informed Engaged Aligned Working together, with good leadership Organizations that invest in developing their people and aligning them to the strategy give themselves a competitive advantage. Human Capital Development is critical to aligning people to execute the strategy.
60% of strategic success depends on the way the mission and strategy get implemented through people.* At MCE, we close the gap between your strategic ambitions and performance.
* Source: McKinsey
Business Strategy Success Needs to Be Aligned to Human Capital Strategy
Define Business Strategy
Identify Critical Success Factors
Identify Required Competencies and Behaviours
Align HR Strategy and Priorities
Plan Implementation in Partnership
A Joint Venture
between Leadership and HR
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Customer Value Proposition is at the Centre of Strategy
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Achieve unbeatable cost advantage through efficient operations and/or access to lower cost resources.
Provide expertise to solve customer’s unique problems. Deliver customized service in a long-term customer relationship.
No distinguishing features or price advantage. Works only in a protected market.
Clearly distinguished with high quality or special features customers care about and will gladly pay more for.
VALUE-PRICED OFFER
IN-BETWEEN OFFER
CUSTOM-MADE SOLUTIONS
PREMIUM OFFER
The strategic choice influences what kind of culture, processes, leadership and rewards your organization needs
to have in place in order to deliver on the strategy.
Align Your People thru 6 Dimensions that Form an Interdependent System
Ensure aligned KPI’s, competence maps, appraisals,
comp & ben, rewards and promotions.
PERFORMANCE METRICS
Ensure leaders model the strategy, lead the people.
Ensure right skills and empowerment.
LEADERSHIP BEHAVIOUR
CUSTOMER PROPOSITION
Ensure skills, competences and resources to make
the customer value proposition a reality.
Ensure aligned organizational design and cross functional
processes.
PROCESSES & STRUCTURE
Diffuse strategy via internal communications. Ensure
feedback loop.
STRATEGY COMMITMENT
Shape culture by adjusting policy and initiatives in the five
other dimensions.
CULTURE
Failure to align your people puts your strategy at serious risk.
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MCE: YOUR STRATEGIC PARTNER
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Management Centre Europe: Your Partner in Managing Change
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MCE is the leading provider of management development services in Europe, Russia, Central Asia and the Middle East.
We help you achieve your goals
• By developing individuals
• And developing organizations
• In a complex and changing environment.
Helping to Strengthen Society Through Education
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We contribute to sustainable prosperity and stable societies. Key to this is educated and skilled people working in businesses and institutions. Our programmes help to strengthen these valuable building blocks: • Education • Innovation • Governance • Leadership • Healthcare Industry • Financial Institutions • Energy and Natural
Resource Industries • Telecommunications
Industry
MCE’s Global Network
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FACTS & FIGURES
Customized programmes and services tailored to your industry
150+ Senior Associates with senior business experience in 29 industries
120+ Management Development Workshops for Individual Managers
Based In Brussels since 1961. Part of American Management Association, founded in 1921.
Global Resources and Offices in 43 locations through the AMA Global Network
Abu-Dhabi • Adelaide • Atlanta • Bangalore Bangkok • Barcelona • Beijing • Brisbane • Brussels Cairo • Calgary • Cebu • Chicago • Guangzhou
Istanbul • Jakarta • Kuala Lumpur • London • Madrid Manila • Melbourne • Mexico City • Milan • Monterrey
Montréal • Moscow • Mumbai • Munich • New York Ottawa • Paris • Penang • Perth • San Francisco
São Paulo • Seoul • Shanghai • Singapore • Sydney Tokyo • Toronto • Vancouver • Washington, D.C.
Practices, models and tools developed by thought leaders from key academic institutions
We work for leading International Companies and Organizations
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More than 150 Ex-Senior Managers and Expert Trainers
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20+ years’ experience in corporate or government management, consulting and developing people
Leading multinational organizations, rich in multicultural background and experience, have lived and worked in multiple countries
Industry and cross-industry experience + senior functional and general management expertise
Experts in adult learning, coaching and interactive training experience, qualified in recognized instruments and methodologies
Shared commitment to develop the current and next generations of managers to lead their organizations profitably and responsibly.
MCE’S SERVICES
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MCE Develops People Across Your Organization
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ORGANIZATION WIDE REACH
TOPICS LEVELS GEOGRAPHIES
DELIVERY METHODS
SERVICES
Wide Range of
Management Topics
Core Business
Management Skills
Specialist
Management Skills
Industry-Specific
Topics
Top Executives Global Delivery Open Enrolment Workshops
In-Company Workshops
Individual Coaching and Mentoring
Advice on Talent Management
Advice on Strategy Execution & Change
Management
Europe, Russia, Central Asia, Middle East
Other Continents via AMA Global Network
Face-to-Face
Virtual
Blended
Senior Managers
High Potential Talent
Middle Managers
Functional / Technical Specialists
New Managers, Supervisors
Executive Assistants
Complete Range of Management Topics
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6 Key Business and
Management Skills
Industry Topics
Leadership and People Management
Specialist Business and Management
Skills
Strategic Alliances, Mergers & Acquisitions
Healthcare
International Strategy and Implementation
Business Management Skills
Communication and Influence Skills
Project Management Skills
Financial Management Skills
Sales and Marketing
Talent Management and HR
IT Strategy
Supply Chain Management
Creativity and Innovation
Public Organizations Chemicals
Banking
Oil & Gas
Telecom
BEYOND WORKSHOPS: HOW WE WORK WITH YOU FOR ORGANIZATIONAL DEVELOPMENT
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Development Solutions for All Levels of the Organization
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Aligning people and developing skills and competencies to execute strategy
How We Work with You
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Development Implement Solution Follow-up Analysis
& Design
• Stakeholder commitment
• Understand issues • Identify what needs
to change • Identify alternative
approaches • Agree on KPIs • Agree on
framework • Budget • Design the solution
• Create customized workshop
• Develop workshop materials
• Prepare exercises, group activities
• Add tools and instruments where they contribute to the objectives
• Prepare notebook, slides, etc.
• With client, enroll workshop participants
• Conduct pre-workshop activities
• Produce ‘kick-off’ event if needed
• Deliver workshop(s) • Gather stakeholder
feedback
• Coaching • Stakeholder
support • Evaluation of
Results
Practices based on sound instructional science and the best of adult learning theory.
We partner with leading providers to maximize effectiveness
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Talent Analytics. Competence Assessments, talent audits, development needs assessments and high-potential identification, Global Talent Survey
Blended learning portal, virtual classroom, e-learning content
Business games. Team-based competitive strategy simulation customized per industry
Customized 360° feedback instruments and corporate surveys, e.g. employee engagement, customer satisfaction, etc.
Best case studies and articles from business schools around the world
Team decision-making “survival” simulations to improve decision-making, conflict management, and group processes
We work with the most widely recognized assessments and exercises
THE MCE DIFFERENCE
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MCE: Your Premium Provider of Human Capital Development
Business Experience
Pragmatic Approach
Global Mind-set &
Delivery Wide Reach
Flexible to Your Needs
Proven Return on Investment
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Call MCE Today
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General number MCE head office: +32 (0)2 543 21 20
[email protected] www.mce-ama.com
Management Centre Europe Committed to developing your people to
overcome the challenges of today’s changing global economy.