deutsche lufthansa ag axel goos, fra oz1 deutsche lufthansa ag axel goos, fra oz1/e 15. oktober 1998...

Deutsche Lufthansa AG

Axel Goos, FRA OZ1

Deutsche Lufthansa AGAxel Goos, FRA OZ1/E15. Oktober 1998


System Operations Control Center

Processes and IT Systems

AGIFORS 2000 - Budapest/Hungary


Axel Goos, FRA OZ1

Topics of this presentation

• How are we organized?

• How we do OPS control?

• Which systems do we use?

• Visions for the near future?


Axel Goos, FRA OZ1

Activities Y2K

Finally we can go on with our normal job!And what about Y2K + 1?

Let me move some months back in time...


Axel Goos, FRA OZ1

Quantity Figures

Cityline

Ground Events

Condor

Lufthansa Cargo

FlightsAircraft

Lufthansa 225 1000 450

52 500 -

44 150 50

20 100 -

4 Different SOC‘s!


Axel Goos, FRA OZ1

Quantity Figures

Cityline

Ground Events

Condor

Lufthansa Cargo

FlightsAircraft

Lufthansa 225 1000 450

52 500 -

44 150 50

20 100 -


Axel Goos, FRA OZ1

Processes


Axel Goos, FRA OZ1

Timeframe of Workflow

1 day 3 days 4 weeks2 days

Flight Scheduling

CommercialCoordinator

Maintenance Control

Flight Planning

Operations Control

Crew Control

DoO


Axel Goos, FRA OZ1

New OPS Control Center

In former times they have been located in differentfloors/buildings:

• Flight planning / Dispatch


Axel Goos, FRA OZ1




• OPS control / Short-range flight scheduling


Axel Goos, FRA OZ1





• Maintenance control


Axel Goos, FRA OZ1






• Crew Control


Axel Goos, FRA OZ1






• Crew Control

Communication problems! Different data sources!


Axel Goos, FRA OZ1


Operations Control

Flight Scheduling

IT SupportStatistics


Axel Goos, FRA OZ1


MaintenanceControl

Operations Control

Flight Scheduling



Axel Goos, FRA OZ1


Flight Planning

MaintenanceControl

Operations Control

Crew Control

Flight Scheduling


Now:People are workingtogether.

Future:Link the systemscloser together!

Goal:Develop globalsolution (not onlyn local solutions)


Axel Goos, FRA OZ1

Computer Systems

STORM (based on AIROPS)



LIDO


CAS, DAYSY

OBELISK

Flight Scheduling Flight Scheduling

Commercial Coordinator Commercial Coordinator

Maintenance Control Maintenance Control

Flight Planning Flight Planning

Operations Control Operations Control

Crew Control Crew Control

Data Warehouse Data Warehouse


Axel Goos, FRA OZ1

STORM: Gantt Chart


Axel Goos, FRA OZ1

STORM: OPS-/Maintenance Control

• Based on AIROPS from SDT

• Client-server-architecture

• 2 HP K210 Server with MC/ServiceGuard

• 30 Client Workstations (HP B1000, 512MB, 9.3 GB Disk, 4 screens)

• Interfaces to host systems and other UNIX systems

• Decision support subsystem

• Intranet components

• Used at: LH, Condor, Condor Berlin, LH Technik, Condor Cargo Technik

• Maintenance: MPP Consulting


Axel Goos, FRA OZ1

STORM: Decision Support

• Based on AIROPS from SDT

• Client-server-architecture

• 2 HP K210 Server with MC/ServiceGuard

• 30 Client Workstations (HP B1000, 512MB, 9.3 GB Disk, 4 screens)

• Interfaces to host systems and other UNIX systems

• Decision support subsystem

• Intranet components

• Used at: LH, Condor, Condor Berlin, LH Technik, Condor Cargo Technik

• Maintenance: LH Systems GmbH


Axel Goos, FRA OZ1

STORM: Decision Support


Axel Goos, FRA OZ1

STORM: Plans for Enhancements

• Achieve better punctuality (groundtime buffers, ATC-critical airports, aircraft as reserves)


Axel Goos, FRA OZ1


• Achieve better punctuality (groundtime buffers, ATC-critical airports, aircraft as reserves)• Slot monitoring


Axel Goos, FRA OZ1


• Achieve better punctuality (groundtime buffers, ATC-critical airports, aircraft as reserves)• Slot monitoring• Interface to LIDO (weather data, notams, slots, aircraft and airport data)


Axel Goos, FRA OZ1


• Achieve better punctuality (groundtime buffers, ATC-critical airports, aircraft as reserves)• Slot monitoring• Interface to LIDO (weather data, notams, slots, aircraft and airport data)• Interface to DAYSY (evaluation of what/if scenarios)


Axel Goos, FRA OZ1


• Achieve better punctuality (groundtime buffers, ATC-critical airports, aircraft as reserves)• Slot monitoring• Interface to LIDO (weather data, notams, slots, aircraft and airport data)• Interface to DAYSY (evaluation of what/if scenarios)• Automatic telex generation (check planning, aircraft restrictions)


Axel Goos, FRA OZ1


• Achieve better punctuality (groundtime buffers, ATC-critical airports, aircraft as reserves)• Slot monitoring• Interface to LIDO (weather data, notams, slots, aircraft and airport data)• Interface to DAYSY (evaluation of what/if scenarios)• Automatic telex generation (check planning, aircraft restrictions)• Evaluation of scenarios to provide cost and yield information


Axel Goos, FRA OZ1

STORM: Intranet Site


Axel Goos, FRA OZ1

OBELISK: Architecture

Extraction of Data:Interfaces to

operative systems

Intranet Site Reporting(internal, press, IATA, AEA, etc.)

Analysis(Seagate HOLOS)

Applications

OBELISKOBELISK Data WarehouseData Warehouse

Consolidation


Axel Goos, FRA OZ1

OBELISK: Data Catagogue

• STORM/OPS (in future: STORM/TANGO)• WAB (Weight and Balance)• FDL (Flight Data Load)• CKI (Check-In System)• ATHOS (Flight Scheduling System)• WTS (World Tracer System)• RES (Reservation System)• DAS (Tow Movements)• DLK (Datalink - ACARS)• TEFLOS (Pax, Load, Baggage Data• ...


Axel Goos, FRA OZ1

OBELISK Intranet: Flight Information


Axel Goos, FRA OZ1

OBELISK Intranet: Aicraft Rotation


Axel Goos, FRA OZ1

OBELISK Intranet: MVT/Change Messages


Axel Goos, FRA OZ1

OBELISK Warehouse: Delay Airports

DelayedPax

DelayedLegs

DimensionDelays: All

DimensionTime: 1. half 98

DimensionAirports

AllPax

AllLegs


Axel Goos, FRA OZ1

OBELISK Warehouse: Delay Groups

DimensionAirport: FRA

DimensionDelays


Axel Goos, FRA OZ1

OBELISK Warehouse: Delay Codes

Details viaDrill Down


Axel Goos, FRA OZ1

OBELISK Warehouse: Multidimensional Analysis

• Delays and punctuality

• Groundtimes

• Robustness/stability of schedule

• Handling/usage of reserves

deutsche lufthansa ag axel goos, fra oz1 deutsche lufthansa ag axel goos, fra oz1/e 15. oktober 1998...

Documents

fra oz1 processes

flight planning dispatch

fra oz1 topics

flight planning dispatch

fra oz1e

fra oz1 activities y2k

fra oz1 timeframe of

budapesthungary slide