DESK TRACKER

A Fascinating, Informative Foray into

IMPORTANCE

DATA GATHERING

Library Planning

Staffing

Budgeting

SIGNING IN

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READY!

REQUIRED FIELDS

CONTACT TYPE

TRANSACTION DURATION

TRANSACTION TYPE

MNCAT look up

REFERENCE TRANSACTION

Do you have a book about Roberto Clemente in Spanish?

Do you have any chemical research handbooks?

How would I begin to find sources to write a paper for my class?

A reference transaction is an information contact that involves the knowledge,

use, recommendations, interpretation, or instruction in the use of one or more

information sources by a member of the library staff, such as MNCAT, Indexes,

and WorldCat.

ALL OTHER TYPES

Where are your open access computers?

How late is the library open?

Where can I find WM250 A22i 2009?

Can I borrow a stapler?

Where is the Value Port Machine?

The copy machine is jammed, can you help me?

Can you show me how to add money to my U Card?

How can I email myself this article from JStor?

All transactions that are not Reference, are Not Reference!

These include logistical and technical questions. For example…

USER TYPE

Reference

REFERRAL

ReferenceReference

THAT’S IT!

TOO BUSY?

CONFUSED?

Record any type of

question that is not

recorded in Aleph or

related to Reserve.

IMPORTANCE

THANK YOU!

Questions? Please ask!