designing the invisible - changing the rules of the game in health(care)
TRANSCRIPT
5Designing the Invisible | @josinavink
Core assumptions in design
The emphasis is on tangible, visible things.
People are seperate from the system.
Tools are the means to the end.
6Designing the Invisible | @josinavink
All too often, we try and change things without acknowledging the invisible social forces . . .
7Designing the Invisible | @josinavink
But what if we made the invisiblevisible when designing for change?
9Designing the Invisible | @josinavink
Place yourself on the spectrum:
It’s perfect the way it is.
It needs to be radically
changed.
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. . . while we areplaying it
How are the rules of the game influencing you
as a changemaker?
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Experience It from Another Perspective
Experio Lab - Patient Journey Project
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Find New Ways of Doing and Making
CAMH & MaRS - Reverse Archaeology
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Provoke Reflection on Assumptions
Felicia Nilsson - Double Stethoscope
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Coach Others to Notice New Things
Experio Lab - Test Tube Trip
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Engage in Dialogue with New Folks
CAMH - From the Margins to the Middle Event
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Surface Underlying Mental Models
CAMH - Northwest Toronto Service Collaborative
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Reflect on Your Power from the Status Quo
Peer Positive - CAMH
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Create Space to Try Out New Things
Mayo Clinic Center for Innovation - Care Team Project
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It’s about building reflexivity, imagining alternative futures and trying them out.
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If you want to reflect further, grab a pocket book on your way out . . .
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“EVERYTHING AROUND YOU THAT YOU CALL LIFE WAS MADE UP BY PEOPLE THAT WERE NO SMARTER THAN YOU. YOU CAN CHANGE IT, YOU AN INFLUENCE IT . . . ”
- STEVE JOBS
34Designing the Invisible | @josinavink
“If a factory is torn down but the rationality which produced it is left standing, then that rationality will simply produce another factory. If a revolution destroys a government, but the systematic patterns of thought that produced that government are left intact, then those patterns will repeatthemselves... There’s so much talk about the system. And so little understanding.”
- Robert Pirsig, Zen and the Art of Motorcycle Maintenance