designing for adoption

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Lena Mamykina, Lauren Wilcox, David Vawdrey Lena Mamykina, Lauren Wilcox, David Vawdrey Daniel Stein, Sarah Collins, Stewin Camargo Daniel Stein, Sarah Collins, Stewin Camargo Matt Fred, George Hripcsak, Steven Feiner Matt Fred, George Hripcsak, Steven Feiner A Living Laboratory for A Living Laboratory for Health IT Health IT

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DESIGNING FOR ADOPTION. Lena Mamykina, Lauren Wilcox, David Vawdrey Daniel Stein, Sarah Collins, Stewin Camargo Matt Fred, George Hripcsak, Steven Feiner. A Living Laboratory for Health IT. Outline. Background Innovation Cycle Project Overviews Insights to Share. - PowerPoint PPT Presentation

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Page 1: DESIGNING FOR ADOPTION

Lena Mamykina, Lauren Wilcox, David VawdreyLena Mamykina, Lauren Wilcox, David Vawdrey

Daniel Stein, Sarah Collins, Stewin Camargo Daniel Stein, Sarah Collins, Stewin Camargo

Matt Fred, George Hripcsak, Steven FeinerMatt Fred, George Hripcsak, Steven Feiner

A Living Laboratory for Health ITA Living Laboratory for Health IT

Page 2: DESIGNING FOR ADOPTION

Outline Background

Innovation Cycle

Project Overviews

Insights to Share

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Page 3: DESIGNING FOR ADOPTION

NewYork-Presbyterian Health Care System (NYP)

NYP 2 Academic Medical Centers

(Columbia & Cornell)

Multiple inpatient and outpatient sites

2,242 patient beds

111,764 discharges annually

Ranked among America’s Best Hospitals by U.S.News

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Page 4: DESIGNING FOR ADOPTION

Health IT - HCI Engagement

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Formative studies

User-centered design

Evaluation studies

PrototypeCommercial ProductFixes Features

Research and

DevelopmentDeployment Evaluation

Page 5: DESIGNING FOR ADOPTION

Living Laboratory

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Academic Medical Center

Research and

DevelopmentDeployment Evaluation

Page 6: DESIGNING FOR ADOPTION

Computerized Unified Patient Information Device (CUPID)

Including cardiology patients and their loved ones as part of the inpatient care team

Design and development of bedside technology facilitating patient views into the EHR, medications, care team info

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Page 7: DESIGNING FOR ADOPTION

Computerized Unified Patient Information Device (CUPID)

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Page 8: DESIGNING FOR ADOPTION

Medication Reconciliation

Achieving effective medication reconciliation across care settings

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Page 9: DESIGNING FOR ADOPTION

We implemented an electronic process using our commercial EHR and improved documentation of medication reconciliation at hospital admission

(forthcoming paper)

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Medication Reconciliation

Page 10: DESIGNING FOR ADOPTION

Next-Generation Electronic Documentation

Improving electronic documentation tools and assessing their use

SmartPaste

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Page 11: DESIGNING FOR ADOPTION

Next-Generation Electronic Documentation

Improving electronic documentation tools and assessing their use

activeNotes

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Page 12: DESIGNING FOR ADOPTION

Task management

Supporting collaborative management of tasks and interdisciplinary patient care goals

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Page 13: DESIGNING FOR ADOPTION

Push notification

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Page 14: DESIGNING FOR ADOPTION

Design Challenges/Opportunities Ongoing access to domain experts

Balancing innovation and familiarity

Technological ecosystem

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Page 15: DESIGNING FOR ADOPTION

Implementation Challenges

Integration with outdates or proprietary technology

Conforming to standards

Protective overall ecosystem

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Page 16: DESIGNING FOR ADOPTION

Evaluation Challenges/Opportunities Possibility to study long-term adoption

Complex study designs

Evaluation metrics

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Page 17: DESIGNING FOR ADOPTION

T H A N K Y O U !

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