designing a business model

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DESIGNING BUSINESS MODELS 6 techniques to better, more innovative designs

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In today's world of cut-throat competition, one needs a business model that's truly unique/innovative in order to make an impact on the market. This presentation outlines the basics of designing a good business model through 6 techniques. These techniques can be used independently or combined for the best results. The presentation is based on the book Business Model Generation by Alex Osterwalder and Yves Pigneur.

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Page 1: Designing a Business Model

DESIGNING BUSINESS

MODELS

6 techniques to better, more innovative designs

Page 2: Designing a Business Model

DESIGNING BUSINESS

MODELS

6 techniques to better, more innovative designs

based on the book Business Model Generation

by Alex Osterwalder and Yves Pigneur.

Page 3: Designing a Business Model

CUSTOMER INSIGHTS

getting into the mind of the customer

Page 4: Designing a Business Model
Page 5: Designing a Business Model

EMPATHY MAP

Talking to customers is not always

useful. So we create an empathy

map by walking in the shoes of a

target customer. It helps understand

the customer’s pain points and how

one can try to eliminate them.

Page 6: Designing a Business Model

IDEATION

brainstorming for new ideas

Page 7: Designing a Business Model

WHAT IF…

inspiring crazy new ideas

One needs to ask “What if…”

questions, no matter how crazy

they sound. Some of the best

business models have been formed

in response to some of the craziest

questions.

PS: Can you identify the companies

that dared to ask the questions on

the right?

Page 8: Designing a Business Model

WHERE

do business ideas

originate?

This is a typical business model

canvas. If you haven’t seen one

before, it is recommended that you

look it up before proceeding.

Page 9: Designing a Business Model

WHERE

do business ideas

originate?

Your key partnerships, activities

and resources form your overall

resources.

Page 10: Designing a Business Model

WHERE

do business ideas

originate?

Your value proposition is your

offer.

Page 11: Designing a Business Model

WHERE

do business ideas

originate?

Customer relationships and

segments, and channels form the

customer side of the business

model.

Page 12: Designing a Business Model

WHERE

do business ideas

originate?

The cost structure and revenue

stream form the finance part of the

business model.

Page 13: Designing a Business Model

WHERE

do business ideas

originate?

A business idea can start at any of

these four epicenters. For example,

Google started as a search engine

and then leveraged its web servers

(resources) to offer other services

like Gmail. Dell was trying to

improve the cost structure

(finance) when it introduced its

business model.

Page 14: Designing a Business Model

HOW

to generate and select the best ideas

Page 15: Designing a Business Model

HOW

to generate and select the best ideas

you first generate as many business ideas as you can, focusing on

quantity rather than quality. Then you stop generating ideas, and

discuss the ones you have, eliminating or combining ideas as you

proceed. You should be left with a few implementable ideas at the end.

Page 16: Designing a Business Model

VISUAL THINKING

using visual tools to construct meaning

Page 17: Designing a Business Model

VISUAL THINKING

Page 18: Designing a Business Model

This is NOT visual…

Page 19: Designing a Business Model

This is…

Page 20: Designing a Business Model

And so is this…

Page 21: Designing a Business Model

4 BENEFITS

of visual thinking

1. Understand the essence

2. Enhance dialogue

3. Explore ideas

4. Improve communication

Page 22: Designing a Business Model

PROTOTYPING

explore all avenues for business models

Page 23: Designing a Business Model

PROTOTYPING

at different scales

A prototype of a business model

can be created at various scales. A

napkin sketch is the most basic

version, with usually only the value

proposition and revenue streams

mentioned. You can draw one on a

napkin while having coffee!

Page 24: Designing a Business Model

PROTOTYPING

at different scales

An elaborated canvas contains a full

business model canvas with an

estimation of the market potential

and some fact checking.

Page 25: Designing a Business Model

PROTOTYPING

at different scales

A business case will build on the

elaborated canvas with key data,

costs and revenues and profit

potential.

Page 26: Designing a Business Model

PROTOTYPING

at different scales

This involves an investigation on

customer acceptance and feasibility

of the plan with an actual field test.

Page 27: Designing a Business Model

PROTOTYPING

at different scales

Page 28: Designing a Business Model

STORYTELLING

because everyone has one to tell

Page 29: Designing a Business Model

BENEFITS

of storytelling

Introducing new ideas

Pitching to investors

Engaging employees

Page 30: Designing a Business Model

TELLING A STORY

Company

perspective

Customer

perspective

Page 31: Designing a Business Model

TELLING A STORY

Company

perspective

Customer

perspective

You can tell a story either from the company side or from the customer side.

In the former, you speak about the company’s resources and how they can

be used to benefit the customers and make a profit. In the latter, you speak

about the customer’s pain points and how you can eliminate them.

Page 32: Designing a Business Model

TELLING A

STORY

various techniques

This little piggy went to the market….This little piggy stayed at home. This little piggy got stoned.

Page 33: Designing a Business Model

SCENARIOS

discuss all possibilities

Page 34: Designing a Business Model

SCENARIOS

Page 35: Designing a Business Model

SCENARIOS

Imagine specific scenarios

about the kind of customers

using your product/service,

how they are using them,

their concerns and desires.

Page 36: Designing a Business Model

CUSTOMER SETTINGS

Page 37: Designing a Business Model

SCENARIOS

Imagine future possibilities

about how the market might

change, new competition that

might enter, how customer

roles might evolve, etc.

Page 38: Designing a Business Model

FUTURE ENVIRONMENTS

Page 39: Designing a Business Model

Slide 17: Drawings: http://multiplayerblog.mtv.com/wp-content/uploads/2009/02/sc0019b49d.jpg

Slide 18: http://blogs-images.forbes.com/tedgreenwald/files/2012/01/business_model_canvas_poster-02.jpg

Slide 19: http://businessmodelsinc.files.wordpress.com/2009/10/nespresso_businnes_model.png

Slide 20: http://secouu.files.wordpress.com/2010/10/businessmodelcanvasnew.jpg

Slides 23-27: Pokemon: http://pokemondb.net/pokedex/

IMAGE CREDITS

Page 40: Designing a Business Model

GET IN TOUCH!

Email: [email protected]

Twitter: @vezance

Recommended reading: Business Model Generation by

Alex Osterwalder and Yves Pigneur

http://www.businessmodelgeneration.com

Disclaimer: I am not affiliated with the authors or publishers of this book. I have

created this presentation after having purchased and read the book. The book

contains a lot more information on business models, patterns and strategizing.