Design-Thinking for Healthcare Workshop

The CCTST is pleased to offer a Design-Thinking for Healthcare Workshop. This workshop introduces healthcare teams to design-thinking concepts and methods and how they can be used to develop innovative, patient-centered, and feasible solutions for healthcare challenges. This course has been developed for clinical and research teams new to design-thinking, so no prior experience is required. Those with some design-thinking experience are also welcome to attend as the workshop may help them to continue to build their skills.

How it WorksYou will participate in the workshop as a team(2-4 recommended). The team should consist of content experts as well as any others you think are important to implementing a healthcare solution (e.g. research coordinators, health care providers such as physicians, nurses, social workers, etc.). You will learn the design-thinking process by applying it to a real world healthcare challenge that you face. Each session will also be supplemented with readings, case studies, and short videos. Bring at least one team member to the session so that you can gain hands-on experience with design-thinking methods and tools.

Throughout the workshop, you will have a chance to interact with other teams facing healthcare challenges as well as a multidisciplinary team of designers who can provide expertise and insights as you work to frame and develop innovative solutions.

Design Thinking FacultyThe CCTST has partnered with the Live Well Collaborative to develop this workshop. To learn more about the work of the Collaborative go to www.livewellcollaborative.org. The Collaborative is a nonpro�t founded in 2007 by the University of Cincinnati (UC) and Procter & Gamble to focus on research as well as product and service development for the underserved 50plus marketplace. Working with CCHMC the Collaborative has expanded its capabilities to develop products and services for living better across the lifespan. The Collaborative, working with UC, taps the talent of the top-ranked colleges of DAAP, Business, Engineering, Nursing, Medicine, among many others, to do project studios. Interdisciplinary teams of UC faculty and students use a �fteen week design thinking model to translate user-centered research into products and services.

1:30amWWorkshop Goals

Upon completion of the workshop, participants will be able to:

The session educates participants on the basics of design and how to use design methodologies. Attendees are expected to participate in using design tools to help frame and develop an innovative approach to solving their challenge.

Identify the current state of the challenge your team is facing. This challenge should be a current issue your team is facing and needs to be addressed.

Identify your team members prior to coming to the session.

Be prepared to discuss inhibitors and enablers (barriers and facilitators) to your challenge.

Identify milestones that have to be achieved to address the challenge.

Identify a timeframe for solution implementation and how success will be measured (your team will work on this during the workshop sessions).

Team Expectations

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Apply design-thinking methods to reframe current healthcare challenges to identify creative solutions.

Recognize patterns and opportunities that can add new perspectives to their work.

Understand how to transform insights into testable solutions for healthcare challenges.

Pick a date: Friday March 4th or Friday April 8th, 8:30 -11:30amLive Well Collaborative , 2728 “short” Vine St., 2nd floor studio Workshops:

FAQ’s

Is there a fee?No, this course is free but limited to 4 teams a session.

What is the time commitment?Attend a one 3 hour session.

How does my team register for the course?Send email directly to Linda Dunseath: ldunseath@livewellcollaborative.org

When and where will the workshops be held? Where do I park?When: Friday March 4th or Friday April 8th , 2016, 8:30am to 11:30am.Where: Live Well Collaborative , 2728 “short” Vine Street, 2nd �oor studioParking: On “short” Vine Street, just east of our building is a small parking garage. The rate is a $1/hr and the payment machine only accepts credit cards.Building Entrance: There will be a greeter at our Vine street entrance that will direct you to the 2nd �oor studio.

Will our team receive a certi�cate upon completion of the workshop?Yes, your team will receive a certi�cate of completion and a copy of the workshop goals and objectives and agenda that you could submit for continuing education.

What kinds of challenges have past participants worked on?Product development: framing process, identifying expertise, scoping funding.Communication Interventions: framing what may work best print vs. digital.

What have past participants gone on to do after the workshop?The following participants applied for the CCTST Design Thinking Research Grant and worked with the Collaborative on a studio project:1)Product Development: Dr. Kevin Hommel: Medicine Management Device2)Communication: Dr’s, Mary Greiner and Sarah Beal : Foster Care print healthcareguide and website.

What did past participants �nd the most valuable?• Outlining feasible next steps• Focusing on current themes the center is working on so it can better �t within the

centers schedule/objectives.• Having at least two team members participate in the sessions. This enables/helps

facilitate better follow up after the sessions.• “It helped me to think about a problem that I had previously identi�ed in a more

solution-focused way. It made it feel manageable and made me excited to attempt toimplement my ideas into a clinical setting.”

• “Playing the game in which we were really able to talk through the inhibitors andstart to develop potential solutions.”

How did the design education process help participants translate insights into actionable outcomes?• “Knowledge gained will aid in the development of qualitative interviews being conducted as part of this project.”• “It helped me prioritize barriers that needed to be addressed �rst before moving forward, as well as systems-levels issues that may be out of my hands.”• “It helped me to think about the process in terms of the big picture but then discuss the necessary steps to get to the outcome.”• “We now have goals and a timeline - just need to get moving on them!”