design thinking flight school
DESCRIPTION
The process of design thinking starts with Empathy. This presentation aims to give an overview of the process, a few tactics and ideas to help learners understand what design thinking is, and why it can be so powerful.TRANSCRIPT
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DESIGN THINKING FOREDUCATORS
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Also known as: How to be human. It’s Nice. You’ll like it.
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Welcome to Flight School
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Fast, Curious, Refreshing, Awkward, Fun. Be Open. Be Generous. Give it a go.
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Today will Feel….
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IfListen for a moment. What do you hear?
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IfListen one more time. What else do you notice?
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EmpathyEmpathy is the cornerstone of design thinking.
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Some people like definitions…Design Thinking applies the tools and processes from the design disciplines (architecture, landscape architecture, interior design, graphic design, product design, apparel design and others) to solve problems.
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IDEO Shopping Cart Design5 day Shopping Cart Challenge
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Design Thinking ProcessAdapted from Stanford d.school and designthinkingforeducators.com
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Blah Blah Blah.Let’s Play.
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Remember the last gift you gave someone?
Let’s redesign the gift giving experience for another person.
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If You’re a Process Person…The next slides go through the process of design thinking. They are shown as linear steps, but remember, life doesn’t always follow a perfect linear path from A to B. Neither does design thinking.
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DIVERGENCE AND CONVERGENCEThe Process Visualized
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DISCOVERYObserve. Engage. Immerse.
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You Are Here
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Assume a Beginner’s MindsetEmpathy requires intentional Observation
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Tactic: InterviewsEncourage stories, observe emotion & body language, ask why?
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Tactic: Analogous Inspiration MapsCreate inspiration boards for insights
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INTERPRETATIONSearching for Insights & Scope a Challenge
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You Are Here
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Tactic: Story Share and CaptureUnpack Observations and Get Team Members up to Speed
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Tactic: Saturate and GroupOrganize information & Synthesize Data
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Tactic: Empathy MapCreate a Deep Understanding of the User
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Tactic: Composite Character ProfileFocus on Salient and Relevant Characteristics of the Composite Character
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IDEATIONDefer Judgment. Go for Quantity. Get wild.
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You Are Here
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Tactic: Attribute ListingList shape, texture, feel, size, details. What is 1 attribute you might change/add/remix?
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Tactic: Brain WritingWrite three ideas. Pass it on. Build on what others have written.
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Tactic: Harvest: Cluster & VoteCluster ideas into themes. Write the theme on one large post-it. Vote (using the small round stickers) on 2 of your favorite themes.
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EXPERIMENTATION (PROTOTYPING)
Time to get those ideas out of your head and into your hands.
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You are Here
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Tactic: Testing with UsersTake your idea and remix a current lesson plan.
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TACTIC: Prototype to TestWhat do you hope to test with the users? What sorts of behaviors do you expect? How will you gather feedback?
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EVOLUTION (ITERATIONS)
Fail Fast. Fail Forward. Fail Better.
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TACTIC: Feedback Capture GridWhat did users like or disklike? What kinds of questions did the process inspire? Was there any constructive criticism to inform an iteration?
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TACTIC: Pitch Your IdeaDo you need to go back to the drawing board? Did you frame the problem correctly
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Aw…yeah….Let’s throw in a mix tape.
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An experienced design thinker maintains a mindset which
instinctively reframes problems into opportunities.
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What If? How Might We?
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WHAT STICKS?WHAT’S CIRCLING?
Before you leave…
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Thank you for being crazy. You’re my kind of people.