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TRANSCRIPT
Design Thinking- Fast Forward
16th of August 2017
Desirability Feasability
Viability
Design Thinking?• Designing solutions for human problems and needs in all areas
of life
Understanding the problem Designing solutions
Source: HPI/ School ofDesign Thinking
Design Thinking- Fast Forward
Design a robot that will simplify your user’s life
Your mission: Design something useful and meaningful for your
partner!
Understanding the problem Designing solutions
Step 1: Get empathy for your userUser interview: Get to know your user and find out more about his or her
life, problems and needs(2*4 + 2*4 minutes)
4 Minutes: Overview 4 Minutes: Dig deeper
Understanding the problem Designing solutions
Step 2: Capture findings and identify needs and problemsNew learnings about your partner’s feelings and motivations. What’s something you see about your partner’s experience that maybe s/he
doesn’t see? (3 minutes)
(3 Minutes) 1.
2.
3.
Step 3: Take a stand with a point-of-view!
Who is your user and what are his or her needs? (3 Minutes)
I met______________________
He or she needs a way to____________________________ ____________________________
because_________________________________________________
Understanding the problem Designing solutions
Design something, that helps people to move more during their working hours
Schüttelsitz
Step 4: Ideate to generate alternatives
Sketch at least 5 radical ways to meet your user’s needs (5 minutes)
Step 5: Test to get feedback !
Share your solutions to capture feedback (2*4 minutes)
Step 6: Iterate based on feedback
Reflect and generate a new solution (or select one and develop it further) (4 minutes).
Sketch your idea!
Understanding the problem Designing solutions
Step 7: Build a prototype
Build something that displays your idea with the keyfunctions for your user! (7 minutes)
Not here!!
Digital Prototype
Technical Prototype
Service-Prototype
Step 8: Test to get feedback
Share your solution and get feedback! (2*4 minutes)
Understanding the problem Designing solutions
Product development
User-centered service development
Internal process-optimization
Design Thinking in HR