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WHAT COMES IN YOUR MIND Slide: 1 your progress bar in this presentation WHAT COMES IN YOUR MIND WHEN YOU THINK OF DESIGN? Digital Product Lab Dongguk University, Seoul, Korea www.dgudpl.com

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Design Thinking - Introductory Lecture by Tuan Tran @ MES LAB

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Page 1: Design thinking 1

WHAT COMES IN YOUR MIND

Slide: 1 your progress bar in this presentation

WHAT COMES IN YOUR MIND WHEN YOU THINK OF

DESIGN?Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

Page 2: Design thinking 1

GRAPHICS?

Slide: 2 your progress bar in this presentation

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

Page 3: Design thinking 1

FURNITURES?

Slide: 3 your progress bar in this presentation

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

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LANDSCAPE?

Slide: 4 your progress bar in this presentation

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

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PRODUCTS?

Slide: 5 your progress bar in this presentation

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

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THEY ARE DESIGNED WHEN

Slide: 6 your progress bar in this presentation

THEY ARE DESIGNED WHEN FOLLOWING SIMILAR PROCESSES

(e.g Ulrich’s for NPD)

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

Page 7: Design thinking 1

A BIGGER PICTURE, HOW ABOUT

Slide: 7 your progress bar in this presentation

A BIGGER PICTURE, HOW ABOUT SOLVING PROBLEMS

BY TECHNIQUES & PROCESSES OF

DESIGN?Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

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POVERTY

Slide: 8 your progress bar in this presentation

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

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HEALTH CARE

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Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

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GLOBAL ISSUES

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Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

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HERE, DESIGN THINKING CAN HELP

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HERE, DESIGN THINKING CAN HELP

FIND SOLUTIONS THROUGH DESIGN

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

Page 12: Design thinking 1

New Product DevelopmentDesign Thinking

Introductory presentation

Presentation #1

Design Thinking BriefA very first insight of Design Thinking and applicationsDated: December, 2014; version 2.0.1

Tuan TranDigital Product Lab

Dongguk University, Seoul, Korea

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Slide: 13 Contentsyour progress bar in this presentation

List of sections

� What is Design Thinking?

� What can be designed?

� Design Thinking in action – The process

� Applications� Applications

� Resources

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

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INTRODUCTION

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INTRODUCTION

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

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Slide: 15 Introductionyour progress bar in this presentation

What is Design Thinking?

a discipline that uses the designer’s sensibility and methods to match people’s needs with what is technologically feasible and what a viable business strategy can convert into customer value and market opportunity

Tim Brown, IDEO

…to solve problems in business and society…

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

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Slide: 16 Introductionyour progress bar in this presentation

Tim Brown & David Kelley

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

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Slide: 17 Introductionyour progress bar in this presentation

Characteristics of Design Thinking

� Human Centered: begins from deep empathy and understanding of needs and motivations of people

� Collaborative: Users = Multiple Stakeholders: Customers, Staffs, Vendors, etc.

� Experimental: Iterative “prototyping – testing” loops. Encourage � Experimental: Iterative “prototyping – testing” loops. Encourage Early Fail ~~

� Optimistic: There exists solution for any problem

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

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Slide: 18 Introductionyour progress bar in this presentation

Understanding Design Thinking

� Is a way to find solutions that balance human desirability, technical feasibility and economical viability

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

Page 19: Design thinking 1

Slide: 19 Introductionyour progress bar in this presentation

Understanding Design Thinking

� Is a way to find solutions that balance human desirability, technical feasibility and economical viability

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

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WHAT CAN BE DESIGNED?

Slide: 20 your progress bar in this presentation

WHAT CAN BE DESIGNED?

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

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Slide: 21 Projectsyour progress bar in this presentation

Products

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

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Slide: 22 Projectsyour progress bar in this presentation

Services

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

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Slide: 23 Projectsyour progress bar in this presentation

Experiences

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

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Slide: 24 Projectsyour progress bar in this presentation

Systems, Solutions

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

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Slide: 25 Projectsyour progress bar in this presentation

Systems, Solutions

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

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DESIGN THINKING – THE PROCESS

Slide: 26 your progress bar in this presentation

DESIGN THINKING – THE PROCESS

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

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Slide: 27 Processyour progress bar in this presentation

Process by IDEO

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

Compare with Ulrich’s NPD process…

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Slide: 28 Processyour progress bar in this presentation

Process by Stanford d.school

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

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Slide: 29 Processyour progress bar in this presentation

Detail – Process by IDEO

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

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APPLICATIONS

Slide: 30 your progress bar in this presentation

APPLICATIONS

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

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Slide: 31 Applicationsyour progress bar in this presentation

Possible Applications of Design Thinking

� Problem Solving

� Service Design

� Business Strategy

� Issues in Society

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

� Issues in Society

� PSS? How? A new “PSS design scheme” as a topic?

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RESOURCES

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RESOURCES

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

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Slide: 33 Resoucesyour progress bar in this presentation

Resources

� Book: Change by Design – Tim Brown; Design – Creation of Artifacts in Society – Karl Ulrich

� Tool Kits: Design Thinking for Educators

� Project Reports: IDEO.org project reports

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

� Web links – Google with “Design Thinking”

� Academic Papers

� Online course: Example - https://www.coursera.org/course/designbiz

� And where else?

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Slide: 34 Resoucesyour progress bar in this presentation

Design Tools

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

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Slide: 35 Resoucesyour progress bar in this presentation

Project Reports

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

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Slide: 36 Resoucesyour progress bar in this presentation

Project Reports

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

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Slide: 37 Resoucesyour progress bar in this presentation

Video #1: DESIGN (IDEO)

http://vimeo.com/46067111

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

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Slide: 38 Resoucesyour progress bar in this presentation

Video #2: From Design to Design Thinking (Tim B)

http://www.youtube.com/watch?v=lGOTwFvkfhU

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

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Slide: 39 Resoucesyour progress bar in this presentation

Video #3: Design and Innovation (Tim B)

http://www.youtube.com/watch?v=Ox88dz9ZDGw

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

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Slide: 40 Resoucesyour progress bar in this presentation

Video #4: What is Design Thinking #1

http://www.youtube.com/watch?v=a7sEoEvT8l8

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

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Slide: 41 Resoucesyour progress bar in this presentation

Video #5: All About Design Thinking

http://www.youtube.com/watch?v=3sOeSkTUTA0

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

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Slide: 42 Resoucesyour progress bar in this presentation

Video #6: What is Design Thinking?

http://www.youtube.com/watch?v=Ee4CKIPkIik

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

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Slide: 43 Resoucesyour progress bar in this presentation

Video #7: How design thinking transformed Airbnb from failing startup to billion-dollar business?

http://www.youtube.com/watch?v=RUEjYswwWPY

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

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Slide: 44 Resoucesyour progress bar in this presentation

Video #8: Kelley & IDEO

http://www.youtube.com/watch?v=GYkb6vfKMI4

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com

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THANK YOU

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THANK YOU

Digital Product Lab – Dongguk University, Seoul, Korea – www.dgudpl.com