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Page 1: Deploying a Successful Human Capital Management Solution Papers/Deploying a Successful HC… · Software-as-a-Service Platform-as-a-Service The New Way of Assembling an HCM Enabled

HR Cloud Solutions – www.hrcloudsolutions.comHR Cloud Solutions – www.hrcloudsolutions.com

Deploying a Successful Human Capital Management Solution

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HR Cloud Solutions – www.hrcloudsolutions.com

Presentation Outline

• The HCM Problem• The New Technology Enabled Solution• The CET Solution

– Product Requirements Specification– Best Fit Analyzer– Functional gap & custom built mashups– HCM Mashup Builder to accelerate development

• The CET Community– Mashup support

• CET Service Offering & Partners

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HR Cloud Solutions – www.hrcloudsolutions.comHR Cloud Solutions – www.hrcloudsolutions.com

The HCM Problem

Problem:• No single HCM system ever satisfies all requirements

Traditional Approach:• Select a principal system of record and then interface to proprietary built specialty products to fill gaps

Issue:• Integration complexity

• High costs – including multiple hosting fees

• Multi-skilled training, implementation and support teams

• Lack of flexibility to respond to change

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HR Cloud Solutions – www.hrcloudsolutions.com

The New Technology Enabled Solution

Web 2.0 Service Oriented Architecture

Software-as-a-Service Platform-as-a-Service

The New Way of Assembling an HCMEnabled by the new hosted cloud platform companies can now buy from a software vendor, develop and deploy their own HCM solutions or extend the capability of their current system using component assembly techniques and HCM Mashup Builder

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HR Cloud Solutions – www.hrcloudsolutions.comHR Cloud Solutions – www.hrcloudsolutions.com

CET’s HCM Solution

Search and Locate Solution - Bets Fit Analyzer• Select the best fit principal system of record

• Identify best suited add-on products

• Search by country, delivery platform, and technical features

• Produce a Component Assembly Map

Build-It-Yourself Solution – HCM Mashup Builder• Fully operational application - database and user interface

• Force.com platform

• Common data model

• Wiki support and collaborative developer community

• Access to interchangeable components

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HR Cloud Solutions – www.hrcloudsolutions.comHR Cloud Solutions – www.hrcloudsolutions.com

CET Client Software Vendor

Component Assembly Model

Best Fit Overview

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HR Cloud Solutions – www.hrcloudsolutions.comHR Cloud Solutions – www.hrcloudsolutions.com

1. GCX Select 2. GCX Declare

CET Client Software Vendor

Component Assembly Model

GCX Database

Best Fit Overview

The Global Component Exchange (GCX) provides a database of HCM functional capability for 700 products from around the world

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HR Cloud Solutions – www.hrcloudsolutions.comHR Cloud Solutions – www.hrcloudsolutions.com

1. GCX Select 2. GCX Declare

CET Client Software Vendor

Best Fit Analyzer

Component Assembly Model

GCX Database

Best Fit Overview

The Global Component Exchange (GCX) provides a database of HCM functional capability for 700 products from around the world

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HR Cloud Solutions – www.hrcloudsolutions.comHR Cloud Solutions – www.hrcloudsolutions.com

1. GCX Select 2. GCX Declare

CET Client Software Vendor

Best Fit Analyzer

Component Assembly Model

3. Best Fit

Product List

GCX Database

Best Fit Overview

The Global Component Exchange (GCX) provides a database of HCM functional capability for 700 products from around the world

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HR Cloud Solutions – www.hrcloudsolutions.comHR Cloud Solutions – www.hrcloudsolutions.com

1. GCX Select 2. GCX Declare

4. Functional

Gap Solution

CET Client Software Vendor

Best Fit Analyzer

Component Assembly Model

3. Best Fit

Product List

GCX Database

Best Fit Overview

The Global Component Exchange (GCX) provides a database of HCM functional capability for 700 products from around the world

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HR Cloud Solutions – www.hrcloudsolutions.comHR Cloud Solutions – www.hrcloudsolutions.com

1. GCX Select 2. GCX Declare

5. Component

Assembly Map

4. Functional

Gap Solution

CET Client Software Vendor

Best Fit Analyzer

Component Assembly Model

3. Best Fit

Product List

GCX Database

Best Fit Overview

The Global Component Exchange (GCX) provides a database of HCM functional capability for 700 products from around the world

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HR Cloud Solutions – www.hrcloudsolutions.com

Best Fit Analyzer

BFA is a database of HCM product details

Customer input to BFA is via GCX Select– Force.com portal application

– Customers specify requirements for single or multiple business units or countries

Vendor input to BFA is via GCX Declare – 700 products from around the world

– Vendors either declare product capability or are independently assessed

– Process available to verify claims

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HR Cloud Solutions – www.hrcloudsolutions.com

Best Fit Analyzer

Best Fit Match

– BFA matches customer weighted requirements against HCM product capability

– Real-time best fit option display

Drill Down Gap Analysis

– Drill-down gap analysis to identify solutions

– Link to Wiki static pages for more product and business process information

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HR Cloud Solutions – www.hrcloudsolutions.comHR Cloud Solutions – www.hrcloudsolutions.com

What products best fit the client’s weighted functional requirements?

Best Fit Analyzer

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HR Cloud Solutions – www.hrcloudsolutions.comHR Cloud Solutions – www.hrcloudsolutions.com

Best Fit Analyzer – Drill Down Gap Analysis

What are the functional gaps?

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HR Cloud Solutions – www.hrcloudsolutions.com

HCM Mashup Builder

What is it?– A development framework

– A model driven approach to application assembly

– A series of packaged objects, data validation rules, formulas and components needed to assembly a working system

– Application development specification for the Force.com platform to extend HCM functional capability

Can be used to build custom applications, as a principal system of record, as a data warehouse for reporting or as a portal with plug-in points for specialty solutions

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HR Cloud Solutions – www.hrcloudsolutions.comHR Cloud Solutions – www.hrcloudsolutions.com

5. Component Assembly Map

Professional Developer or Business Power User

Component Assembly Model

HCM Mashup Builder Overview

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HR Cloud Solutions – www.hrcloudsolutions.comHR Cloud Solutions – www.hrcloudsolutions.com

5. Component Assembly Map

6. HCM Mashup Builder

Professional Developer or Business Power User

Component Assembly Model

HCM Mashup Builder Overview

HR Cloud Solutions

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HR Cloud Solutions – www.hrcloudsolutions.comHR Cloud Solutions – www.hrcloudsolutions.com

5. Component Assembly Map

6. HCM Mashup Builder

Professional Developer or Business Power User

Client Branded HCM

Component Assembly Model

HCM Mashup Builder Overview

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HR Cloud Solutions – www.hrcloudsolutions.comHR Cloud Solutions – www.hrcloudsolutions.com

5. Component Assembly Map

6. HCM Mashup Builder

Professional Developer or Business Power User

CET WikiComponent Registry, Validation Rules,

Formulas, Picklists,

7. Client WikiComponent Repository

Client Branded HCM

Component Assembly Model

HCM Mashup Builder Overview

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HR Cloud Solutions – www.hrcloudsolutions.com

HCM Mashup Builder

How does it work?– Customer contacts CET partner to open

Salesforce.com account and install HCM Mashup package

– CET Partner helps install package and set up environment

– Customer developer works with Force.com application features to build solutions

– Customer receives access to CET Community Wiki to access component information and collaborate with other developers

– Customer brands, deploys and maintains their own HCM component solution

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HR Cloud Solutions – www.hrcloudsolutions.com

Advantages of HCM Mashup Builder

• User controlled– Branded as own product and maintained by own team

• Can add new functional features that HCM vendors consider too small– Customer has control of own objects, views, reports and

security access– Open source, re-usable code and Wiki support

• Can be deployed to as many users as necessary– All the scalability features of the Salesforce.com product

• Runs on a robust application platform– Has all the security features, reporting capability and

development / production environments used by the Salesforce.com CRM application

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HR Cloud Solutions – www.hrcloudsolutions.comHR Cloud Solutions – www.hrcloudsolutions.com

HCM Mashup Builder

HCM Mashup Builder is supported by a collaborative environment -the CET Community

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HR Cloud Solutions – www.hrcloudsolutions.comHR Cloud Solutions – www.hrcloudsolutions.com

HCM Mashup Builder

The HCM Mashup Builder is developed entirely with Force.com “native” features. It is suitable for business users as well as developers. There is no need to program – it is all point and click.

HCM Mashup Builder is supported by a collaborative environment -the CET Community

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HR Cloud Solutions – www.hrcloudsolutions.comHR Cloud Solutions – www.hrcloudsolutions.com

HCM Mashup Builder

The HCM Mashup Builder is developed entirely with Force.com “native” features. It is suitable for business users as well as developers. There is no need to program – it is all point and click.

If the client is a Salesforce.com customer, using their CRM, the HCM Mashup Builder can be installed and up and running almost immediately on the same hosted platform.

Once HCM Mashup Builder is installed the client can start adding custom objects and fields to build company specific applications

HCM Mashup Builder is supported by a collaborative environment -the CET Community

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HR Cloud Solutions – www.hrcloudsolutions.com

Wiki Support

The CET Wiki applies the principles of re-usable code to copy and paste from the CET Wiki to the client’s HCM Mashup Builder application

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HR Cloud Solutions – www.hrcloudsolutions.com

Wiki Support

Hyperlink to CET Wiki at field level within object

Field

Picklist values to copy and paste to Force.com application

The CET Wiki applies the principles of re-usable code to copy and paste from the CET Wiki to the client’s HCM Mashup Builder application

Note: The link between fields in the HCM Mashup Builder and the CET Wiki is maintained by attaching hyperlinks to the Force.com fields. Clients may wish to apply their own menu structure that may differ from the standard HCM Mashup Builder menu or the CAM structure and the hyperlink avoids the need to manually map the links

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HR Cloud Solutions – www.hrcloudsolutions.comHR Cloud Solutions – www.hrcloudsolutions.com

Risk Minimization - It’s FREE

Salesforce.com offers a FREE Force.com instance to develop applications

Before committing to the Force.com platform companies are able to evaluate whether the platform is right for them

Visit www.salesforce.comfor more information

NOTE: The free Force.com instance has limitations and the HCM Mashup Builder package cannot be installed on the free Force.com version. Companies will need to have an Enterprise edition or greater to use the HCM Mashup Builder

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HR Cloud Solutions – www.hrcloudsolutions.comHR Cloud Solutions – www.hrcloudsolutions.com

HCM Mashup Builder Menu

The native Force.com application allows a maximum number of Tabs. To navigate through the system without resorting to Visual Force or external programming the HCM Mashup Builder provides a set of sub-menus to allow further drill down

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HR Cloud Solutions – www.hrcloudsolutions.comHR Cloud Solutions – www.hrcloudsolutions.com

Process Examples, Views and Report Access

Users may click on the Business Process box to bring up process flow diagrams as examples

Users may click on the View Records box to bring up a list of views available and edit if they wish

Users may click on the Reports box to bring up a list of reports available for the function

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HR Cloud Solutions – www.hrcloudsolutions.comHR Cloud Solutions – www.hrcloudsolutions.com

HCM Mashup Builder –CAM Components

The Force.com components that can be assembled to produce a working HCM system can be transactions that update the database and apply objects, fields, data validation rules, picklists, etc. or they can be a view of the data or a report. The diagram below illustrates the role views and reports play to support business processes.

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HR Cloud Solutions – www.hrcloudsolutions.comHR Cloud Solutions – www.hrcloudsolutions.com

The CAM View Components

HCM Mashup Builder users can select a view of the system data.The views can be edited to add or delete fields.Views are based on objects and each object can contain multiple views of the data

Drop down view menu in the HCM Mashup Builder

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HR Cloud Solutions – www.hrcloudsolutions.comHR Cloud Solutions – www.hrcloudsolutions.com

Component Views

The View facility allows clients to select records or view records displayed in any order

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HR Cloud Solutions – www.hrcloudsolutions.comHR Cloud Solutions – www.hrcloudsolutions.com

HCM Mashup Builder Contains the CAM Reports

The report library that extracts information from the HCM Mashup Builder database is packaged with the application and installed on the client’s Force.com instance

Note: There are over 200 reports assembled into the 33 folders that represent the CAM structure and HR business functions

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HR Cloud Solutions – www.hrcloudsolutions.comHR Cloud Solutions – www.hrcloudsolutions.com

Report Folders

The 33 report folders contain the CAM components that are defined as reports

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HR Cloud Solutions – www.hrcloudsolutions.comHR Cloud Solutions – www.hrcloudsolutions.com

Report Folder Contents

HCM Mashup Builder users can choose a report from the CAM structured report folders or build a new one

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HR Cloud Solutions – www.hrcloudsolutions.comHR Cloud Solutions – www.hrcloudsolutions.com

HCM Mashup Builder as a Portal

As well as providing a development platform to extend HCM functional capability HCM Mashup Builder can act as a portal to provide a system entry point and integrate with a company’s principal system of record and any other specialty products by mapping to the object database consistent with the Component Assembly Model

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HR Cloud Solutions – www.hrcloudsolutions.comHR Cloud Solutions – www.hrcloudsolutions.com

Competitive Edge Technology’s CET Community

CET provides a Wiki for developers and HR business professionals to market their component products or develop their own mashups

The Commercial Component Registry structure is based on CET’s Component Assembly Model and provides an opportunity for community members to buy, exchange, or develop their own component products. Members can copy and paste formulas, picklists, and other Force.com building blocks into their own application

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HR Cloud Solutions – www.hrcloudsolutions.comHR Cloud Solutions – www.hrcloudsolutions.com

The Role of the Component Assembly Model

The Component Assembly Model provides a defined framework for mashup application development on the Force.com platform to solve the functional gap between HCM system of record capability and client requirements.Clients can extend the capability of their principle HCM solution product or build their own entire solution.

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HR Cloud Solutions – www.hrcloudsolutions.com

Component Assembly Model (CAM)

CAM is a common data model for HCM

CAM plays a central role in the CET ecosystem– GCX Select, GCX Declare and HCM Mashup Builder are all based

on the CET Component Assembly Model (CAM)

– CAM has evolved for the Human Resource Component Application Standard (HR-CSAS) first published in 2004 for the On-Premise environment and now designed for the On-DemandForce.com platform

– CAM is used by the Global Component Exchange (GCX), the Global Component Factory (GCF) and the Commercial Component Registry (CCR)

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HR Cloud Solutions – www.hrcloudsolutions.comHR Cloud Solutions – www.hrcloudsolutions.com

Component Assembly Model

The Component Assembly Model is built for the Platform-as-a-Service environment and based on the principles of Component-Based Development

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HR Cloud Solutions – www.hrcloudsolutions.comHR Cloud Solutions – www.hrcloudsolutions.com

Component Assembly Model

The Component Assembly Model is built for the Platform-as-a-Service environment and based on the principles of Component-Based Development

Components can be built by developers in their own Force.com environment (based on the object structure of the CAM) and packaged and integrated into the client’s Force.com instance

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HR Cloud Solutions – www.hrcloudsolutions.comHR Cloud Solutions – www.hrcloudsolutions.com

Component Assembly Model

The Component Assembly Model is built for the Platform-as-a-Service environment and based on the principles of Component-Based Development

Components can be built by developers in their own Force.com environment (based on the object structure of the CAM) and packaged and integrated into the client’s Force.com instance

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HR Cloud Solutions – www.hrcloudsolutions.comHR Cloud Solutions – www.hrcloudsolutions.com

Component Assembly Model – Based on HR Business Process

The Component Assembly Model is based on business process: The Wiki contains over 40 examples

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HR Cloud Solutions – www.hrcloudsolutions.comHR Cloud Solutions – www.hrcloudsolutions.com

Component Assembly Model –Menu Structure

The Component Assembly Model goes down to the data level and provides Force.com object and field descriptions for developers

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HR Cloud Solutions – www.hrcloudsolutions.comHR Cloud Solutions – www.hrcloudsolutions.com

Component Assembly Model Expansion

Members of the CET Community can paste comments on the CET Wiki to request additional items for the Component Assembly Model

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HR Cloud Solutions – www.hrcloudsolutions.com

CET & Partners Service Offering

Specify Requirements– Customer works with CET consultant or partner to specify

requirements using GCX Select– Partner registers customer and receives log-in account(s) for 2

months per customer – Partner notifies CET when input complete

Best Fit Solution– CET arranges Go-To-Meeting session to run BFA real-time and identify

best options– Alternately partner requests Component Assembly Map to use with

HCM Mashup Builder

HCM Mashup Builder– CET partners with organizations to install and deploy HCM Mashup

Builder– Installation may be done remotely by Force.com package

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HR Cloud Solutions – www.hrcloudsolutions.comHR Cloud Solutions – www.hrcloudsolutions.com

HCM Product Selection & HCM Mashup Builder Deployment

CET has partners with global deployment capability

Jeitosa has a network of consultants throughout the world to help clients determine HCM needs and deploy the HCM Mashup Builder product, if required

Jeitosa use the CET requirements specification, GCX database and best Fit Analyzer as the backbone of their ODSE (On-Demand Solution Evaluation) tool.

Jeitosa is an experienced HCM implementation company and a partner with the Workday product and has assisted clients in Europe and the USA to successfully deploy the Workday application. www.jeitosa.com

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HR Cloud Solutions – www.hrcloudsolutions.com

Further Information

• Data Sheets– Best Fit Analyzer

– CET Community

– HCM Mashup Builder

• White Papers– Platform-as-a-Service the New Horizon for HR

– HCM Component Assembly

• Contact Us– [email protected]