department summary

D E P A R T M E N T S U M M A R Y

Community Development

Assist the public in managing the development of the community in order to protect and preserve the quality of life, promote a sound economic base and appropriate design, and ensure safe construction, all in balance with the constraints of the City’s environment and resources.

A b o u t C o m m u n i t y D e v e l o p m e n t

The Community Development Department is

responsible for managing the physical development of the Ci ty and providing af fordable housing, human services, and landlord/tenant

services. To accompl ish this mission, the Department is d ivided into four funct ional d iv is ions: Administrat ion, Housing and Human

Services, Bui ld ing and Safety, and Planning.

Each div is ion manages several programs consist ing of pol icy formulat ion, economic vi ta l i ty,

inspect ions and enforcement, maintaining publ ic heal th, safety and wel fare, records management services, housing programs, a l locat ion of Human

Services and Community Development Block Grant (CDBG) dol lars, Rental Housing Mediat ion services, review of development proposals,

h istor ic preservat ion, support to the Planning Commission, Archi tectural Board of Review, Histor ic Landmarks Commission, Single Fami ly

Design Board, and Sign Commit tee, and long range planning with the community.

F i s c a l Y e a r 2 0 2 0

B u d g e t H i g h l i g h t s

Overall, land development and

construction activities are forecast to

remain steady.

The Building & Safety Division will

continue Accela permit system

implementation, initiate electronic plan

check, revise Floodplain Management

ordinance, and enforcement activities.

The Planning Division will continue

work on major projects, including

Zoning Ordinance amendments, Local

Coastal Program updates, and

implementation of the Housing

Element.

Affordable Housing staff will identify

and support rehabilitation and new

construction, and when appropriate,

restructure existing debt and extend

affordability requirements in order to

preserve the viability of the City’s

affordable housing inventory.

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A ctual A mended P ro jected A do pted P ro po sed

F Y 2018 F Y 2019 F Y 2019 F Y 2020 F Y 2021

Authorized Positions 72.85 75.35 75.35 77.35 77.00

Hourly Employee Hours 11,386 6,692 12,707 2,497 4,292

Revenues

Fees and Service Charges 6,014,765$ 6,119,159$ 6,070,426$ 6,419,738$ 6,758,775$

Intergovernmental 1,725,652 5,708,789 2,886,486 1,845,610 1,845,610

Property Taxes 8,212,449 8,408,331 8,408,331 1,085,000 -

Interest Income 12,400,086 1,074,000 1,450,416 1,461,900 1,456,300

Inter-fund Reimbursement 4,948 8,000 7,000 8,000 8,000

Other Revenue 3,012,003 120,000 189,550 104,553 106,100

Overhead Allocation Recovery 70,690 73,136 73,136 80,677 83,780

General Fund Subsidy 5,197,869 6,370,613 5,976,704 6,170,590 6,375,087

Total Revenue 36,638,462$ 27,882,029$ 25,062,049$ 17,176,068$ 16,633,652$

Expenditures

Salaries and Benefits 9,189,781$ 10,203,303$ 9,845,840$ 10,613,473$ 10,961,873$

Supplies and Services 2,066,821 2,643,203 2,419,830 2,277,269 2,253,658

Special Projects 5,835,686 281,726 166,253 182,313 185,874

Transfers Out 70,336 150,000 150,000 150,000 154,500

Debt Service 8,038,541 10,909,331 10,904,531 - -

Housing Activity, Loans & Grants 1,171,921 7,784,566 4,472,900 1,495,966 1,465,966

Human Services Grants 1,047,605 1,084,605 1,069,605 1,028,605 1,028,605

Non-Capital Equipment 9,121 31,332 26,663 40,481 40,482

Total Operating Expenditures 27,429,812$ 33,088,066$ 29,055,622$ 15,788,107$ 16,090,958$

Capital Program 3,557,822$ 5,051,754$ 5,051,754$ 835,000$ -$

Total Department Expenditures 30,987,635$ 38,139,820$ 34,107,376$ 16,623,107$ 16,090,958$

Addition to (Use of) Reserves 5,650,827$ (10,257,792)$ (9,045,327)$ 552,961$ 542,694$

D e p a r t m e n t F i n a n c i a l a n d S t a f f i n g S u m m a r y

The Communi ty Development depar tment is budgeted in the fo l lowing funds:

Genera l Fund Communi ty Development B lock Grant Fund

Redevelopment Obl igat ion Ret i rement Federa l HOME Loan Program Fund

C i ty Af fordable Hous ing Fund Misce l laneous Grants Fund

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Program Organizational Chart

D e p a r t m e n t F u n d C o m p o s i t i o n

Administration

Planning Housing and Human Services

Building and Safety

Long Range Planning and

Special Studies

Development and Environmental

Review

Zoning: Ordinance, Information and

Enforcement

Design Review and Historic Preservation

Building Inspection and Code

Enforcement

Records, Archives and Clerical

Services

Building Counter and Plan Review

Administrative Support

Graphic Design

Budget and Accounting

Board/ Commission

Support

Housing Development and

Preservation

CDBG and Human Services

Rental Housing Mediation Program

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City of Santa Barbara Two-Year Financial Plan & Annual Budget

P R O G R A M S & S E R V I C E S

COMMUNITY DEVELOPMENT PROGRAMS

Administration Successor Agency CDBG Administration and Human

Services Rental Housing Mediation

Program Housing Development and

Preservation Long Range Plan and Special

Studies Development/Environmental

Review Zoning: Ordinance, Information

and Enforcement Design Review and Historic

Preservation Building Inspection and Code

Enforcement Records, Archives and Clerical

Services Building, Counter and Plan Review

Services

Administration ( P r o g r a m N o . 2 1 1 1 )

Mission Statement

Provide leadership, pol icy direct ion, and support to the Community Development divisions in order to assist them in achieving goals and object ives.

Program Activities

Manage, administer, and support the Building and Safety, Admin, Housing & Human Services, and Planning divisions of the Community Development Department.

Assist City Administrat ion with pol icy formulat ion and implementat ion of City Counci l direct ion.

Provide i l lustrat ion and computerized graphic support to the divisions of the Community Development Department and other City departments upon request.

Prepare mid-year budget reviews.

Develop Fiscal Year budgets, including new fee schedules and revenue project ions.

Project Objectives for Fiscal Year 2020

Work with City TV to develop a Community Development Department video for placement on the department website by June 30, 2020.

Work with Information Technology to complete city-wide training on new Digital Asset Management System by June 30, 2020.

Build a gallery of photos for the Human Services program for placement on the program's website and use by staff in presentat ions and reports by June 30, 2020.

RECENT PROGRAM ACHIEVEMENTS Completed a comprehensive Land Development Fee Study.

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F i n a n c i a l a n d S t a f f i n g I n f o r m a t i o n

M e a s u r a b l e O b j e c t i v e s f o r F i s c a l Y e a r 2 0 2 0

Actual Budget Projected Adopted

FY 2018 FY 2019 FY 2019 FY 2020

Monitor to ensure all division budgets are within budget and that proper accounting procedures are followed.

Percent of divisions within budget 100% 100% 100% 100%

Ensure all divisions respond to 90% of complaints filed via the City Administrator’s or Mayor’s Office within five days of receipt.

Percent of complaints responded to within 5 days of receipt N/A 90% 100% 90%

A ct ual A mend ed Pro ject ed A d o p t ed Pro p o sed

F Y 2 0 18 FY 2 0 19 F Y 2 0 19 F Y 2 0 2 0 F Y 2 0 2 1


Hourly Employee Hours 1,731 0 1,600 0 0

Revenues

Inter-fund Reimbursement 4,948$ 8,000$ 7,000$ 8,000$ 8,000$

Overhead Allocation Recovery 70,690 73,136 73,136 80,677 83,780

General Fund Subsidy 990,655 966,239 956,432 1,220,779 1,244,278

Total Revenue 1,066,293$ 1,047,375$ 1,036,568$ 1,309,456$ 1,336,058$

Expenditures

Salaries and Benefits 782,694$ 796,211$ 776,095$ 831,620$ 927,671$

Supplies and Services 135,013 123,589 123,428 340,959 267,949

Special Projects 144,681 121,402 127,247 130,704 134,265


Total Expenditures 1,066,293$ 1,047,375$ 1,036,568$ 1,309,456$ 1,336,058$

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Administration

Successor Agency CDBG Administration and Human










Services

Successor Agency ( P r o g r a m N o . 2 1 2 5 , 2 6 1 1 )

Mission Statement

Complete the Redevelopment Agency dissolut ion process in compliance with State legislat ion and complete projects approved on Recognized Obligation Payment Schedules (ROPS).

Program Activities

The Redevelopment Agency was dissolved as of February 1, 2012.

To help faci l i tate the winding down process at the local level, Successor Agencies have been establ ished to manage redevelopment projects currently underway, make payments on enforceable obl igat ions, and dispose of redevelopment assets and propert ies. Each Successor Agency has an oversight board that supervises its work.

Cont inue the Redevelopment Agency dissolut ion process in compliance with State legislat ion.


Prepare an annual Recognized Obligation Payment Schedule (ROPS) and six-month amendment, present them to the Oversight Board and submit them to the State Department of Finance for approval, i f needed.

Prepare a Final and Conclusive Enforceable Obligation request form, and any other required documents to complete the Redevelopment Agency Dissolut ion.

RECENT PROGRAM ACHIEVEMENTS Made final RDA bond payments.

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FY 2018 FY 2019 FY 2019 FY 2020

Ensure that 100% of existing Successor Agency Redevelopment Property Tax Trust Funds are spent on redevelopment-eligible activities and in compliance with State legislation.

Percent of funds spent on redevelopment-eligible activities and in compliance with State legislation

100% 100% 100% 100%

A ct ual A mended Pro ject ed A d o pt ed Pro p o sed

F Y 2 0 18 F Y 2 0 19 FY 2 0 19 F Y 2 0 2 0 F Y 2 0 2 1


Hourly Employee Hours 0 0 0 0 0

Revenues

Property Taxes 8,212,449$ 8,408,331$ 8,408,331$ 1,085,000$ -$

Other Revenue 2,810,368 - - - -

Total Revenue 11,022,817$ 8,408,331$ 8,408,331$ 1,085,000$ -$

Expenditures

Salaries and Benefits 144,075$ 159,860$ 159,860$ 160,808$ -$

Supplies and Services 34,065 108,655 58,081 89,192 -

Special Projects 5,683,905 - - - -

Debt Service 8,036,786 8,159,331 8,154,531 - -

Total Operating Expenditures 13,898,831$ 8,427,846$ 8,372,472$ 250,000$ -$

Capital Program 3,557,822$ 5,051,754$ 5,051,754$ 835,000$ -$

Total Expenditures 17,456,653$ 13,479,600$ 13,424,226$ 1,085,000$ -$

Addition to (Use of ) Reserves (6,433,836)$ (5,071,269)$ (5,015,895)$ -$ -$

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Administration Successor Agency

CDBG Administration and Human Services Rental Housing Mediation









Services

CDBG Administration and Human Services

( P r o g r a m N o . 2 1 2 1 , 2 1 2 4 )

Mission Statement

Ensure that the Federal Community Development Block Grant (CDBG) and City General Fund Human Services programs meet the basic human needs of low-income individuals through non-profit human service agencies and the departments.

Program Activities

Coordinate City Human Services funding process and contracts.

Administer the Federal Community Development Block Grant (CDBG) Program and various State, County, and local grant programs.

Work with cit izens, community groups, and City Counci l to establ ish sound pol ic ies for al locat ing Human Service funds among various social services agencies serving the community, as well as al locating CDBG funds, and meeting Federal requirements that benef it programs and projects for low and moderate‐ income persons.

Provide Fair Housing Enforcement, including invest igat ion of reported cases of housing discr iminat ion.

Administer the Homeless Emergency Aid Program (HEAP) grant and in-kind contr ibut ions to and from collaborative partners (Cottage Health, City Net, SBPD, PATH, and Housing Authority of the City of Santa Barbara) for street outreach and case management services to provide chronical ly homeless individuals with options for street exit .


Develop, with publ ic input, the Consol idated Annual Performance Evaluation Report (CAPER) and submit to the Department of Housing and Urban Development (HUD) using the on-l ine system by September 30, 2019.

Develop, with publ ic input, the Annual Consolidated Action Plan and submit to HUD by May 15, 2020.

Del iver mid-year Grantee Performance Reports to Community Development Human Services Committee prior to commencement of applicant interviews.

Del iver year-end Grantee Performance Reports to Community Development Human Services Committee prior to September 25, 2019.

RECENT PROGRAM ACHIEVEMENTS In FY2018, $534,290 in CDBG funds were expended to aid in the rehabilitation of nine community facilities and social service organizations.

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Project Objectives for Fiscal Year 2020 (Cont’d)

Through administration of the HEAP program, ensure that the col laborative partnersprovide the 25 most highly-vulnerable homeless individuals in the City with connectionsto crisis services and case management needed to accomplish street exit and/or securehousing in the f irst year of the grant program.


M e a s u r a b l e O b j e c t i v e s f o r F i s c a l Y e a r 2 0 2 0Actual Budget Projected Adopted

FY 2018 FY 2019 FY 2019 FY 2020

Expend 95% of committed Human Services funds within the program year funds were committed.

Percent of Human Services funds expended within the program year

100% 95% 95% 95%

Ensure that less than 2% of all applicants appeal the Committee recommendations to the City Council by providing staff support to the Community Development/Human Services Committee and applicants in the annual process of recommending funding commitments.

Percent of applicants appealing the funding decisions 0% 2% 2% 2%

Ensure that CDBG disbursements meet federal timeliness requirements as per HUD/CPD schedule.

Amount of unspent CDBG funds as of May 2nd 1.5 1.5 1.5 1.5

Ensure that 95% of sub-grantees comply with Human Services and CDBG grant agreement terms.

Percent of sub-grantees that comply with grant terms 96% 95% 95% 95%


F Y 2 0 18 F Y 2 0 19 FY 2 0 19 F Y 2 0 2 0 F Y 2 0 2 1



Revenues

Intergovernmental 944,400$ 3,134,344$ 1,556,991$ 962,715$ 962,715$

Other Revenue - 15,000 - - -


Total Revenue 2,037,963$ 4,250,335$ 2,649,503$ 2,026,178$ 2,027,195$

Expenditures



Housing Activity, Loans & Grants 710,444 2,789,547 763,478 722,172 722,172

Human Services Grants 1,047,605 1,084,605 1,069,605 1,028,605 1,028,605

Non-Capital Equipment 374 1,115 1,115 1,114 1,115


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CDBG Administration and Human Services

( C o n t i n u e d )

M e a s u r a b l e O b j e c t i v e s f o r F i s c a l Y e a r 2 0 2 0 ( C o n t ’ d )


FY 2018 FY 2019 FY 2019 FY 2020

Ensure that at least 12 homeless persons enter permanent housing via the HEAP effort.

Number of persons housed N/A N/A N/A 12

O t h e r P r o g r a m M e a s u r e s


FY 2018 FY 2019 FY 2019 FY 2020

CDBG/Human Services grant applicants received in December 2019

57 50 55 55

CDBG/Human Services grant recipients awarded in March 2020

56 44 50 50

Number of homeless persons served via the HEAP grant collaborative partners

N/A N/A N/A 125

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Services


( P r o g r a m N o . 2 1 2 2 )

Mission Statement

Provide mediat ion, information and consultat ion on landlord and tenant r ights and responsibi l i t ies to help resolve rental-housing disputes.

Program Activities

Help to resolve tenant/ landlord disputes out of court through staff consultat ions and mediat ions, result ing in housing retention and the prevention of homelessness.

Provide neutral accurate information on tenant/ landlord r ights and responsibi l i t ies to enable the part ies to make informed decisions and resolve their dispute(s) without further assistance.

Provide Outreach and Education to the community.

RECENT PROGRAM ACHIEVEMENTS Assisted 5 spanish speaking families (30 total residents) with relocation assistance referrals after they were displaced through a City enforcement case.

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FY 2018 FY 2019 FY 2019 FY 2020

Obtain either an oral or a written agreement between disputing parties on 85% of all telephone mediations.

Percent of oral or written agreements on telephone mediations 93% 85% 90% 85%

Obtain either an oral or a written agreement between disputing parties on 85% of all face-to-face (in-office) mediations.

Percent of oral or written agreement on face-to-face mediations

100% 85% 85% 85%

Provide 6 outreach and education presentations on rental housing rights and responsibilities to community groups, tenant groups, and landlord groups.

Outreach and education presentations 11 6 6 6

90% of clients will affirm that the information/materials provided will be helpful to them in resolving their rental housing dispute/concern.

Percent of telephone or in-office client consultations resulting in client affirmation that information/materials provided will be helpful to them in resolving their rental housing dispute/concern

93% 90% 95% 90%

70% of survey respondents, will affirm that all or most rental issues were resolved by staff consultation and/or information.

Percent of survey respondents affirming that all or most rental issues were resolved by staff consultation and/or information

72% 70% 80% 70%


F Y 2 0 18 F Y 2 0 19 FY 2 0 19 F Y 2 0 2 0 F Y 2 0 2 1



Revenues

Intergovernmental 67,435$ 78,680$ 84,791$ 84,791$ 84,791$

General Fund Subsidy 178,755 180,799 173,061 189,607 198,846

Total Revenue 246,190$ 259,479$ 257,852$ 274,398$ 283,637$

Expenditures



Total Expenditures 246,190$ 259,479$ 257,852$ 274,398$ 283,637$

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FY 2018 FY 2019 FY 2019 FY 2020

Telephone mediation services provided for rental housing disputes

40 26 26 30

Face-to-face mediation services provided for rental housing disputes

2 4 4 2

Santa Barbara residents served with information, consultation and mediation services.

N/A 800 800 860

Goleta & Carpinteria residents served with information, consultation and mediation services.

N/A 200 200 140

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Services

Housing Development and Preservation

( P r o g r a m N o . 2 1 2 3 , 2 1 2 6 , 2 1 2 7 )

Mission Statement

Promote and facil i tate the development and preservat ion of housing primari ly for low- and moderate-income households to foster an inclusive and balanced community.

Program Activities

Administer housing funds to facil i tate development of affordable housing.

Establ ish and maintain prudent lending and management pract ices for development and operat ion of affordable housing stock.

Maintain inventory of affordable projects and manage loan portfol io.

Coordinate with local housing providers to develop affordable housing projects.

Administer federal HOME Program funds to faci l i tate development of affordable housing (including Tenant-Based Rental Assistance), and assure compliance with federal occupancy and rent requirements.

Coordinate with local Community Housing Development Organizat ions (CHDOs) to develop affordable housing.

RECENT PROGRAM ACHIEVEMENTS Completed a public lottery for 9 affordable units and facilitated debt forgiveness for 98 units at a residential facility for low-income seniors.

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FY 2018 FY 2019 FY 2019 FY 2020

Certify compliance of at least 95% of 1,270 rental units to assure that 100% of those units are in compliance with the City’s affordability and occupancy requirements.

Percent of affordable rental units certified for compliance 99% 95% 95% 95%

Certify compliance of at least 95% of 460 owner-occupied units to assure that 100% of those units are in compliance with the City’s affordability and occupancy requirements.

Percent of affordable ownership units certified for compliance 100% 95% 95% 95%

Assure compliance with City requirements for 100% of initial sales, resale, and refinancing of affordable ownership units.

Percent of monitored initial sales, resales and refinancings that complied with City requirements

100% 100% 100% 100%

Assure 100% compliance with City Inclusionary Housing Ordinance (Chapter 28.43) for construction of new owner-occupied housing.

Percent of new owner-occupied units that comply with City Inclusionary Housing Ordinance under Chapter 28.43.

N/A 100% 100% 100%

Monitor and assure 100% compliance of City Affordable Housing loan agreements to ensure annual repayment amounts are received on outstanding loans.

Percent of loan agreement payments received per City terms N/A 100% 100% 100%


F Y 2 0 18 F Y 2 0 19 FY 2 0 19 F Y 2 0 2 0 F Y 2 0 2 1


Hourly Employee Hours 0 1,200 1,800 1,200 1,200

Revenues

Intergovernmental 648,041$ 2,206,124$ 942,889$ 748,104$ 748,104$

Interest Income 12,400,086 1,074,000 1,450,416 1,461,900 1,456,300

Other Revenue 3,000 - - - -

General Fund Subsidy 6,584 2,200 1,700 - -

Total Revenue 13,057,711$ 3,282,324$ 2,395,005$ 2,210,004$ 2,204,404$

Expenditures



Special Projects 7,101 2,200 2,200 - -

Debt Service - 2,750,000 2,750,000 - -

Housing Activity, Loans & Grants 461,477 4,995,019 3,709,422 773,794 743,794

Non-Capital Equipment - 2,500 2,500 2,500 2,500


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Housing Development and Preservation




FY 2018 FY 2019 FY 2019 FY 2020

Initial sales of new affordable units monitored for conformance with housing policies

4 9 9 4

Resales of existing affordable units monitored for conformance with housing policies

12 8 8 6

Refinancings of existing owner-occupied affordable units monitored for conformance with housing policies

5 8 7 6

Households provided with tenant-based rental assistance 41 30 50 40

Total amount of repayments received from loan agreements (Million $)

1.86 1.30 1.40 1.40

New affordable housing units constructed via approved loans 2 0 1 18

Number of affordable units preserved via approved loans, modifications, and/or subordinations of existing City financing

7 15 20 48

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StudiesDevelopment/Environmental

ReviewZoning: Ordinance, Information

and EnforcementDesign Review and Historic

PreservationBuilding Inspection and Code

EnforcementRecords, Archives and Clerical

ServicesBuilding, Counter and Plan Review

Services

Long Range Plan andSpecial Studies

( P r o g r a m N o . 2 1 3 1 )

Mission Statement

Develop public pol ic ies that ref lect the community’s vision, in order to manage the City’s physical growth within our resources, and to protect Santa Barbara’s unique qual ity of l i fe for the entire community.

Program Activities

Develop and implement goals, policies, and action plans relatedto community issues such as affordable housing, land use,growth management, resource conservat ion, open space,transportation, and circulation.

Prepare studies to update City pol icies, part icular ly the GeneralPlan and Local Coastal Program, in response to state law,resource avai labi l i ty, and community goals.

Monitor the amount and type of development to ensurecompliance with growth restr ict ions and to inform the publ ic anddecision-makers about development patterns and trends.

Facil i tate publ ic part ic ipation and community involvement inplanning issues.

Part ic ipate in the development and review of regional studiesprepared by the Santa Barbara County Associat ion ofGovernments such as the Regional Growth Forecast, theRegional Housing Needs Assessment, and the Highway 101Implementation Plan.

Support City Counci l and City Administrat ion in addressingregional governance and planning issues.

Prepare the fol lowing annual reports: Census Bureau--Building permits issued for new privately owned housing units for previous year (January); Department of Finance--Cert if icates of Occupancy issued for total number of new housing units f inished (publ ic and private) for the previous year (January), and; SBCAG--Building permits issued for new housing units during the previous year assigned to each Traff ic Analysis Zone in the City (February).

RECENT PROGRAM ACHIEVEMENTS

City Council approval of the multi-year effort to update the City's Local Coastal Land Use Plan, and subsequent submittal to the California Coastal Commission.

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Project Objectives for Fiscal Year 2020 Complete the fol lowing Local Coastal Program Update work products by June 30, 2020:

a. Complete Counci l review and acceptance of the updated Coastal Land Use Plan, ascert i f ied by the California Coastal Commission.

b.Complete Planning Commission and City Counci l review of the Sea Level RiseAdaptat ion Plan; draft associated LCP Land Use Plan Amendment for PlanningCommission review.

c.Complete Planning Commission and City Counci l review of the Lower-Cost Visitor-Serving Accommodation Study; draft associated LCP Land Use Plan Amendment forPlanning Commission review.

Prepare General Plan Implementation/Adaptive Management Program Report for reviewat a Joint Counci l and Planning Commission meeting in Fal l 2019.

Submit Annual Status and Progress Report on the Housing Element to the Departmentof Housing and Community Development and the Governor's Off ice of Planning andResearch by Apri l 1, 2020.

Prepare General Plan Program Environmental Impact Report Monitor ing Report forreview at a Joint Counci l and Planning Commission Meeting in Fal l 2019.

Prepare Climate Action Plan Implementat ion Report for review at a Joint Counci l and PlanningCommission meeting in Fal l 2019.

Release for publ ic review a Draft Cl imate Action Plan Addendum incorporating the updatedcommunity-wide greenhouse gas emissions inventory by June 30, 2020.

Complete the fol lowing tasks related to implementat ion of Senate Bil l 35 (HousingStreamlining) by June 30, 2020:

a. Convene a subcommittee of HLC, ABR, and Planning Commission.

b. Release for publ ic review proposed object ive design standards based onsubcommittee direct ion.

c. Complete ABR, HLC, and Planning Commission review of object ive criter ia withrecommendations to City Counci l.

d. Complete City Council review and adoption.

Complete the fol lowing tasks related to Average Unit-Size Density Incentive Programamendments by June 30, 2020:

a. Complete init ial stakeholder/publ ic outreach, including at least one publ ic workshop.

b. Release for publ ic review proposed General Plan and Municipal Code Amendmentsbased on City Counci l and Planning Commission direct ion.

c. Prepare draft General Plan and Municipal Code amendments for review by thePlanning Commission.

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Long Range Plan andSpecial Studies




F Y 2 0 18 FY 2 0 19 F Y 2 0 19 F Y 2 0 2 0 F Y 2 0 2 1



Revenues

Fees and Service Charges 123,203$ -$ 120,000$ -$ -$

Intergovernmental 36,251 249,641 249,641 - -

General Fund Subsidy 831,587 965,362 941,132 970,380 1,009,288

Total Revenue 991,041$ 1,215,003$ 1,310,773$ 970,380$ 1,009,288$

Expenditures



Non-Capital Equipment 405 850 850 850 850

Total Expenditures 901,764$ 1,181,078$ 1,131,303$ 970,380$ 1,009,288$

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Services

Development/ Environmental Review

( P r o g r a m N o . 2 1 3 2 )

Mission Statement

Manage the development review process, including project environmental review and stakeholder involvement, in order to protect and preserve the City’s resources and quality of l i fe.

Program Activities

Provide support to City Council, Planning Commission, Architectural Board of Review, Historic Landmarks Commission, Single Family Design Board, and Staff Hearing Off icer.

Review, analyze, and make recommendations on project proposals by private property owners and government agencies. Review takes place through all stages of development including pre-appl ication, staff analysis, publ ic hearings, plan check, construction, and future monitor ing.

Administer environmental review process in compliance with the California Environmental Quality Act (CEQA) and the National Environmental Policy Act (NEPA), when appropriate.

Provide public information and permit services at the publ ic counter and in phone cal ls and meetings with members of the publ ic interested in projects.


Plan or part ic ipate in one or more "Open House" events to provide information to Land Development Team stakeholders (architects, planners, engineers, contractors) and answer questions; increase outreach through use of LDT Bullet ins, City website, advanced notif icat ion of relevant hearings, etc.

Implement the fol lowing actions to faci l i tate a more streamlined development review process: a) Update the condit ions of approval templates as needed; b) Update the Annexat ion Procedures document; c) Create a density bonus project submittal checkl ist; d) Update internal procedures for coastal exemption review; e) Assist Long Range andTransportat ion Planning staff with transit ion from LOS to VMT to measure potent ial traf f ic impacts.

RECENT PROGRAM ACHIEVEMENTS Continued to meet measurable objectives regarding project review deadlines, despite decreased staffing levels.

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FY 2018 FY 2019 FY 2019 FY 2020

Ensure that 90% of all minutes and resolutions are ready for action by the Planning Commission on the second meeting after the Planning Commission took action.

Percent of minutes and resolutions ready for action by the Planning Commission on the second meeting after action was taken

82% 90% 100% 90%

Ensure that 90% of Development Application Review Team (DART) comments are provided to the applicant by the required deadline.

Percent of comments provided to the applicants by the required deadline

94% 90% 100% 90%

Achieve 80% reimbursement of CIP Environmental Analyst's salary for environmental and project review of City projects.

Percent of reimbursable time for Environmental Analyst 1% 80% 10% 80%

Ensure that 90% of Pre-Application Review Team (PRT) comments are provided to the applicant within six weeks of submittal.

Percent of comments provided to the applicant within 6 weeks N/A 90% 95% 90%


F Y 2 0 18 FY 2 0 19 F Y 2 0 19 F Y 2 0 2 0 F Y 2 0 2 1



Revenues

Fees and Service Charges 368,916$ 470,423$ 291,750$ 514,889$ 575,490$

Other Revenue 5,380 50,000 50,000 50,000 51,000


Total Revenue 1,409,795$ 1,631,275$ 1,429,600$ 1,597,417$ 1,652,128$

Expenditures



Special Projects - 90,314 18,200 31,556 31,556



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Development/ Environmental Review




FY 2018 FY 2019 FY 2019 FY 2020

Development applications received, including re-submittals 70 50 50 50

Pre-applications reviewed 16 20 20 20

Major work sessions, trainings, ordinances, and discussion items at the Planning Commission

16 18 5 18

Division staff hours spent at Planning Commission meetings 282 300 150 300

Planning Commission appeals heard by the City Council 3 3 4 3

Out-of-agency major projects, policies/planning documents, environmental documents, technical studies etc., commented on by Division staff

1 5 2 5

Planner Consultations (paid for by applicant) completed 15 10 9 10

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H-89









Review Zoning: Ordinance,

Information and Enforcement Design Review and Historic




Services

Zoning: Ordinance, Information and

Enforcement ( P r o g r a m N o . 2 1 3 3 )

Mission Statement

Protect and improve Santa Barbara’s qual ity of l i fe by providing information regarding the City’s Planning and Zoning regulat ions to the community; ensuring that exist ing and new developments comply with those regulat ions and making sound decisions as the Staff Hearing Off icer consistent with City land use policy.

Program Activities

Staff the planning counter and provide information for the community about land use and zoning requirements, the review process, and other land development issues.

Review plans for proposed development for compliance with zoning requirements.

Prepare Zoning Information Reports for residential real estate transactions.

Invest igate land use and sign complaints and enforce land use and sign regulat ions.

Prepare amendments to the Zoning Ordinance and Zone Map as necessary.

Maintain, update, and add functionality to the City’s permit tracking database as needed and requested.

Perform Staff Hearing Off icer tasks including, reviewing reports and plans, conducting hearings, reviewing minutes and resolut ions, and assist ing in the appeal process.

Attend the monthly Neighborhood Improvement Task Force (NITF) meetings, and part icipate in neighborhood clean-up act ivit ies, inter-departmental enforcement act iv ity, or similar, i f directed by the NITF.

Support the City and County legal efforts to bring closure to substandard rental housing condit ions on certain propert ies.

RECENT PROGRAM ACHIEVEMENTS Significantly reduced the backlog of pending sign and land use enforcement cases, and late zoning plan checks.

H-90


Submit SBMC Tit le 30 as a Local Coastal Program Amendment to the California Coastal Commission by June 30, 2020.

Fol lowing implementation of Accela Civic Platform, implement electronic appl ication submittal and plan review; provide continued training to staff and applicants; and update procedural documents as necessary.




FY 2018 FY 2019 FY 2019 FY 2020

Complete 80% of initial site inspections for highest priority enforcement cases (Levels 1 - 5) within 21 days of receipt of the complaint.

Percent of highest priority enforcement cases where initial inspections are performed within 21 days of the receipt of the complaint

58% 80% 78% 80%

Complete 80% of initial actions on enforcement cases within 10 days of the initial site inspection.

Percent of initial actions on enforcement cases within 10 days of the initial site inspection

75% 80% 85% 80%

Complete 85% of initial zoning plan checks within the target timelines.

Percent of initial zoning plan checks for building permits completed by the target date

69% 85% 72% 85%


F Y 2 0 18 F Y 2 0 19 FY 2 0 19 F Y 2 0 2 0 F Y 2 0 2 1


Hourly Employee Hours 4,345 3,900 3,840 1,200 2,900

Revenues

Fees and Service Charges 619,925$ 732,877$ 685,500$ 929,154$ 1,003,098$

Other Revenue 49,200 5,000 7,000 4,553 5,100

General Fund Subsidy 941,925 1,048,830 1,037,513 765,119 798,673

Total Revenue 1,611,050$ 1,786,707$ 1,730,013$ 1,698,826$ 1,806,871$

Expenditures




Debt Service 176 - - - -



H-91

City of Santa Barbara Two-Year Financial Plan & Annual Budget P R O G R A M S & S E R V I C E S

Zoning: Ordinance,Information and

Enforcement ( C o n t i n u e d )

M e a s u r a b l e O b j e c t i v e s f o r F i s c a l Y e a r 2 0 2 0 ( C o n t ’ d )Actual Budget Projected Adopted

FY 2018 FY 2019 FY 2019 FY 2020

Complete 85% of re-submittal plan checks within the target timelines.

Percent of re-submittal zoning plan checks for building permits completed by the target date

79% 85% 85% 85%

Complete 85% of revision plan checks within the target timelines.

Percent of revision zoning plan checks for building permits completed by the target date

N/A 85% 85% 85%

Issue 80% of Zoning Information Reports (ZIRs) within three working days of physical inspection.

Percent of ZIRs issued within 3 working days of the inspection 94% 80% 92% 80%

Issue 80% of Zoning Information Reports (ZIRs) within ten working days of application receipt.

Percent of ZIRs issued within 10 working days of receipt 64% 80% 95% 80%

Achieve 80% on-time completion of Staff Hearing Officer (SHO) review and approval of minutes and resolutions within five working days of SHO meetings.

Percent of on-time completion (within 5 days) of SHO review and approval of minutes and resolutions

94% 80% 98% 80%

O t h e r P r o g r a m M e a s u r e sActual Budget Projected Adopted

FY 2018 FY 2019 FY 2019 FY 2020

Zoning enforcement cases received 372 300 310 300

Warning letters sent 423 250 200 250

First citations sent 56 55 50 55

Zoning enforcement cases closed 841 350 480 350

Zoning plan checks (Initial Review) completed 1,618 1,300 1,550 1,400

Zoning plan checks (Resubmittals) completed 2,368 1,300 2,000 1,500

Zoning plan checks (Revisions, including resubmittals) completed

N/A 500 600 500

H-92

Zoning: Ordinance,Information and

Enforcement ( C o n t i n u e d )

O t h e r P r o g r a m M e a s u r e s ( C o n t ’ d )Actual Budget Projected Adopted

FY 2018 FY 2019 FY 2019 FY 2020

Zoning Information Reports prepared 586 500 500 500

People served at the Zoning Counter 9,576 10,000 8,000 9,000

Technology-related requests for assistance from staff and the public

41 45 55 50

Modification applications received 42 40 40 35

SHO appeals heard by the Planning Commission 1 2 1 2

H-93











PreservationBuilding Inspection and Code



Services


( P r o g r a m N o . 2 1 3 4 )

Mission Statement

Ensure the design and development of bui ldings and structures comply with adopted design guidelines and ordinances; and assist the community in preserving and protect ing the City’s natural beauty, character, heritage, and establ ished architectural tradit ions.

Program Activities

Provide staff ing support to City Council, Planning Commission,Architectural Board of Review (ABR), Historic LandmarksCommission (HLC), Single Family Design Board (SFDB) andSign Committee).

Review, analyze, and approve or make recommendations ondesign review proposals pertaining to development appl icationsby private and publ ic property owners.

Prepare and review Architectural Board of Review, HistoricLandmarks Commission, Single Family Design Board and SignCommittee agendas, minutes, and noticing.

Update and prepare guidel ines and ordinance amendments, andconduct special studies to maintain qual ity design standards.

Administer the City’s Historic Preservat ion Work Programinvolving the identif icat ion and protect ion of historic resources.

Review and analyze alterat ions to historic resources,completion of surveys, and histor ic resource designat ions.

Provide public information and permit services at the publ iccounter.


Develop wr it ten procedures for deeming Design Reviewapplications complete, consistent with the Permit StreamliningAct.

Implement elements of the Five-Year (2019-2024) HistoricPreservation Work Program, including: a) Counci l adoption ofTit le 22 amendments and Historic Resource Guidel ines by July2019; b) continue reducing the Potential Historic Resources l istby presenting 50 propert ies at a t ime to the HLC for possibledesignation as Structures of Merit; and c) becoming a Cert if iedLocal Government through the national CLG program.

RECENT PROGRAM ACHIEVEMENTS

Evaluated an additional 50 properties on the Potential Historic Resources List for designation as a Structure of Merit, for a total of 200 properties to date.

H-94




FY 2018 FY 2019 FY 2019 FY 2020

Present 80% of noticed design review applications (ABR/HLC/SFDB) to review body within 30 days of the initial application submittal.

Percent all of design review applications submitted within 30 days of acceptance

72% 80% 80% 80%

Present 85% of non-noticed design review applications (ABR/HLC/SFDB) to review body within target timeline of 20 days of the initial application submittal.

Percent of design review applications submitted within 20 days of acceptance

79% 85% 78% 85%

Complete 80% of cursory plan checks for Architectural Board of Review (ABR), Historic Landmarks Commission (HLC), and Single Family Design Board (SFDB) within target timeline of seven (7) working days of the initial application submittal.

Percent of cursory plan checks for ABR, HLC, and SFDB completed within 7 days of submittal.

N/A 80% 80% 80%

Conduct at least one training for each design review body.

Number of trainings held N/A N/A N/A 1


F Y 2 0 18 FY 2 0 19 F Y 2 0 19 F Y 2 0 2 0 F Y 2 0 2 1



Revenues


General Fund Subsidy 840,013 880,257 905,991 855,884 850,175

Total Revenue 1,161,736$ 1,385,116$ 1,306,791$ 1,485,118$ 1,544,354$

Expenditures




Debt Service 1,580 - - - -



H-95







FY 2018 FY 2019 FY 2019 FY 2020

Design Review (ABR/HLC/SFDB) applications received 592 700 700 700

ABR agenda items scheduled 346 300 350 300

HLC agenda items scheduled 365 325 300 325

SFDB agenda items scheduled 401 350 400 350

ABR/HLC/SFDB applications reviewed/decided administratively 85 120 85 120

Public hearing at ABR/HLC/SFDB that require a mailed notice 99 100 100 100

Historic Resource Evaluations completed 125 120 150 120

Design Review appeals heard by the City Council 6 4 12 6

Sign Committee agenda items scheduled 39 50 75 50

Conforming Sign Review items scheduled 131 140 120 140

Sign Committee applications received N/A 200 130 150

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H-97














Services

Building Inspection and Code Enforcement

( P r o g r a m N o . 2 1 4 1 )

Mission Statement

Review and inspect construct ion projects and abate substandard housing condit ions and i l legal dwell ing units to ensure safe housing through compliance with al l appl icable bui lding codes and city ordinances.

Program Activities

Provide inspect ion and code enforcement resources to the publ ic.

Perform building inspections each year for compliance with approved plans, design review detai ls, and condit ions.

Perform investigations and fol low-up inspections in response to cit izen and other-agency complaints regarding sub-standard and/or dangerous structures.

Respond to natural and man-made disasters by providing technical assistance in est imating the safety of damaged structures and real property.

Conf irm compliance with construct ion site, and the instal lat ion of post-construction, site stormwater run-off regulations established as part of the City's Stormwater General Permit.

Conf irm proper and t imely permit record closure via f inal inspection approval, permit expirat ion or permit cancel lat ion by the permit holder.

Support the City's legal efforts br ing closure to substandard rental housing condit ions on certain properties.

RECENT PROGRAM ACHIEVEMENTS Processed a high volume of field inspections and code enforcement requests, inspected construction sites for stormwwater pollution prevention measures, and transitioned to the new Accela field inspection system.

H-98




FY 2018 FY 2019 FY 2019 FY 2020

Respond to 100% of inspection requests on the day scheduled for permitted work.

Percent of inspection requests completed on the day scheduled for permitted work

100% 100% 98% 100%

Perform 95% of specialty / commercial plan reviews (electrical, plumbing, mechanical) within four working days.

Percent of specialty or commercial plan checks completed within 4 working days

94% 95% 70% 95%

Document or close 75% of code enforcement complaints within 30 days from receipt of complaint.

Percent of code complaints closed or officially documented within 30 days of the complaint

40% 75% 50% 75%

Complete all time-sensitive enforcement activities on or before their due date 75% of the time.

Percent of time-sensitive enforcement activities completed on or before due date

N/A 75% 50% 75%

Complete all Code Enforcement plan checks on or before their due date 75% of the time.

Percent of Code Enforcement plan checks completed on or before due date

N/A 75% 90% 75%

Maintain 100% of the required industry certifications for inspection staff.

Percent of required certifications held 89% 100% 100% 100%


F Y 2 0 18 FY 2 0 19 F Y 2 0 19 F Y 2 0 2 0 F Y 2 0 2 1



Revenues


Total Revenue 1,476,405$ 1,606,132$ 1,510,132$ 1,632,295$ 1,703,728$

Expenditures



Special Projects - 5,100 - - -

Non-Capital Equipment 571 - 1,000 3,000 3,000


H-99

City of Santa Barbara Two-Year Financial Plan & Annual Budget P R O G R A M S & S E R V I C E S

Building Inspection and CodeEnforcement


O t h e r P r o g r a m M e a s u r e s Actual Budget Projected Adopted

FY 2018 FY 2019 FY 2019 FY 2020

Building inspections completed 13,128 12,500 14,300 14,300

Code enforcement cases responded to 441 450 400 450

Erosion control inspections completed 297 325 325 325

Specialty or commercial plan reviews completed 893 800 700 800

Permits resolved under the Expired Permit Program 996 750 350 750

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H-101














Services

Records, Archives and Clerical Services

( P r o g r a m N o . 2 1 4 2 )

Mission Statement

Provide organized solut ions for the preservation and accessibi l i ty of recorded property development history for the community, staff and global users in adherence with State law and City Counci l policies.

Program Activities

Provide cashiering services for al l Land Development transactions.

Coordinate and provide the imaging, storage, archival, review and access of al l Land Development documents, whi le providing access via the Internet, and counter service.

Assist with the data entry and phone call rout ing related to the bui lding inspection request process.

Process public records requests for Community Development records varying from verbal requests for records to Freedom Of Information Act to writ ten requests and requests to Subpoena records.


Cont inue to develop the newly integrated process for incorporat ing digital ly born permits and other electronic records directly from their native databases into the OnBase electronical records management database.

Cont inue to develop and execute a "5-Year, Paper to Digital Records Transit ion Plan."

RECENT PROGRAM ACHIEVEMENTS Processed high volumes of work, facilitated timely public records requests, and played a key role in the City Accela Permit System implementation.

H-102




FY 2018 FY 2019 FY 2019 FY 2020

Respond and deliver 100% of building and planning file public records requests within 10 days of receipt.

Percent of building and planning file public records requests delivered within 10 days of receipt

100% 100% 100% 100%

Respond to 90% of commercial plan viewing requests within 10 business days of receipt.

Percent of viewing appointments for commercial plans filled within 10 business days of receipt

79% 90% 80% 90%

Respond to 90% of residential plan viewing requests within 10 business days of request.

Percent of viewing appointments for residential plans filled within 10 business days of request

77% 90% 77% 90%

Ensure that 95% of all building and planning documents are processed within 10 business days of receipt by Records, Archives and Clerical Services.

Percent of building and planning documents processed within 10 business days of receipt

100% 95% 100% 95%

Ensure that 100% of all Land Development team cash receipts are balanced on a daily basis.

Percent of Land Development cash receipts are balanced on a daily basis

100% 100% 100% 100%


F Y 2 0 18 FY 2 0 19 F Y 2 0 19 F Y 2 0 2 0 F Y 2 0 2 1



Revenues


Other Revenue (20) - 50 - -

Total Revenue 624,365$ 653,327$ 662,255$ 727,601$ 752,810$

Expenditures



Special Projects - 7,500 - - -


Total Expenditures 624,365$ 653,327$ 662,255$ 727,601$ 752,810$

H-103



Records, Archives and Clerical Services




FY 2018 FY 2019 FY 2019 FY 2020

Document requests processed 4,388 4,500 4,150 4,000

Commercial plan viewings - All Staff and Public 722 650 735 675

Residential plan viewings - All Staff and Public 2,217 2,100 1,950 1,900

Documents scanned/imaged, indexed and filed 118,314 120,000 126,000 125,000

Register transactions 9,034 8,800 8,800 8,600

Staff hours on Public Records Request services N/A 200 75 80

Number of documents imported and archived in OnBase from Accela.

N/A N/A N/A 10,000

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H-105













Services Building, Counter and Plan

Review Services

Building, Counter and Plan Review Services

( P r o g r a m N o . 2 1 4 3 )

Mission Statement

Provide project review, permit issuance, and customer service for property owners, the development community, and internal customers to ensure a safely-bui lt environment in accordance with state and local laws.

Program Activities

Review engineering and architectural plans for compliance with state laws and ordinances including the California Bui lding Code, State Tit le 24 Energy and Disabled Access Regulat ions, and Health and Safety Codes.

Issue “over-the-counter” bui lding permits each year for minor projects.

Prepare and issue bui lding permits

Prepare and maintain reference materials for publ ic and staff use in both hard copy and electronic formats.

Help manage and maintain the permitt ing process and permit tracking software.

Provide building code expert ise, interpretation, and guidance for the architectural and engineering communit ies, as well as the general publ ic and City staff for al l types of bui lding code related issues.

Provide Floodplain Management expert ise, interpretat ion, and guidance for the architectural and engineering communit ies, as well as the general publ ic and City staff for National Flood Insurance Program related issues.


Part ic ipate in the implementation and maintenance of a digital plan submittal, review, re-submittal and approval process for al l forms of building permit plan checks.

Improve publ ic counter customer services by ensuring all Building Inspector Aide staff are able to demonstrate proficiency in al l of the duties l isted in their job descript ion, such as minor plan checking.

Ensure that the expedited review of City prior ity projects such as ACCELERATE, economic pr iority projects, public safety projects, etc. are completed within the promised due dates.

RECENT PROGRAM ACHIEVEMENTS Provided expedited plan check services in support of the City's ACCELERATE program, processed high volumes of plan reviews and began providing permit process facilitation services to help customers "Get to Yes".

H-106

Project Objectives for Fiscal Year 2020 (Cont’d)

Improve the t imeliness of our services by reducing the number of rounds of plan reviews in building permit plan check from the December 31, 2018 level.




FY 2018 FY 2019 FY 2019 FY 2020

Complete 80% of building Initial Reviews within the promised due date.

Percent of building permit initial reviews completed within the promised timelines

75% 80% 80% 80%

Complete 80% of building permit re-submittals within the promised due date.

Percent of building permit re-submittals completed within the promised timelines

80% 80% 80% 80%

Complete 80% of building permit revisions within the promised due date.

Percent of building permit revisions completed within the promised timelines

81% 80% 85% 80%

Process 100% of faxed and e-permit requests within 72 hours.

Percent of faxed and e-permit requests processed within 72 hours

100% 100% 100% 100%


F Y 2 0 18 F Y 2 0 19 FY 2 0 19 F Y 2 0 2 0 F Y 2 0 2 1



Revenues


Intergovernmental 29,526 40,000 52,174 50,000 50,000

Other Revenue 144,075 50,000 132,500 50,000 50,000

Total Revenue 2,653,809$ 2,241,541$ 2,584,713$ 2,086,565$ 2,129,470$

Expenditures



Transfers Out 70,336 150,000 150,000 150,000 154,500

Indirect Overhead 720,714 - 219,487 - -

Non-Capital Equipment 111 1,260 - 1,260 1,260


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Building, Counter and Plan Review Services


M e a s u r a b l e O b j e c t i v e s f o r F i s c a l Y e a r 2 0 2 0 ( C o n t ’ d )


FY 2018 FY 2019 FY 2019 FY 2020

Notify property owners of permit application expiration within 10 days of expiration date.

Percent of owners notified at least 10 days prior to application or permit expiration

10% 100% 25% 100%

Reduce the average number of building permit plan checks (initial and resubmittal) by 20% from the June 30, 2018 level of 3.18 reviews per permit application.

N/A N/A N/A 2.5



FY 2018 FY 2019 FY 2019 FY 2020

Permits issued 2,777 2,600 2,600 2,600

Staff hours devoted to PRT and DART reviews 340 300 300 300

Plan reviews and re-submittals completed 4,991 3,500 4,000 3,500

Over-the-Counter permits issued 1,583 1,600 1,600 1,600

New permit applications 3,149 2,700 3,100 3,100

Count of customers served at the permit counter N/A 14,400 15,000 14,400

H-108