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DENOVOLAB LIMITED Class 4 Fusion Features


DNL Class 4 Fusion

• DNL Class 4 Fusion consists of the following modules

• Switch

• Rou;ng • Billing

• Repor;ng

• Aler;ng

• Analy;c


Switching

• Support SIP

• Proxy Media and Bypass Media

• Support VoIP Codecs • G723, g729, g711

• Authen;ca;on of “incoming calls”

• IP address

• IP address and Prefix

• Support for FAX

• DTMF (single)

• DTMF (dual)

• T38

• Blocking and Unblocking calls at trunk and carrier level


Audit Trail • Maintain historical record on rou;ng plan changes • Maintain historical record on rate changes

Account Crea;on • Ability to create and provision a carrier account • Ability to manage payment, invoice, credit note, and

debit note

Carrier Management

• Ability to manage carrier informa;on for both origina;on an termina;on.

• Support for different rate seZng for each ingress or egress trunk.

• Ability to configure unlimited ingress/egress trunks, rou;ng, and tech-‐prefixes.

• Support for different ;me zones per carrier.

Management General


Feature-‐based Permission

• Ability to define the features that a specific role can access.

• Ability to definite “read”, “write”, and “execute” permission on a feature by feature basis.

Carrier-‐based Permission

• Ability to define the accessibility to one or more carriers on a per user basis.

Role Assignment • Ability to assign a role to an user.

Management Role Permission


SIP Response Code Manipula<on

• Ability to manipulate SIP response code differently for each ingress trunk.

CPS Limit Control • Ability to define CPS limit at the carrier and trunk level.

Call Limit Control • Ability to define Call limit at the carrier and trunk level.

Minimum Profitability Control

• Ability to define minimum profitability for each carrier.

• Minimum profitability can be defined based on percentage or dollar amount.

Real-‐;me Credit Limit Enforcement

• Ability to define the minimum credit limit required for the carrier to con;nue sending traffic.

Time-‐based CPS and Call Limit Control

• Ability to define ;me-‐based CPS and Call Limit for each individual host ( IP address ).

Switch General


PDD Timeout Limit • Ability to define maximum PDD for each ingress trunk.

Call Timeout Limit • Ability to define maximum call dura;on for each ingress trunk.

Minimum Call Dura;on Control

• Ability to define minimum call dura;on for each call.

T38 Blocking • Ability to block T38 calls.

Digit Manipula;on • Ability to apply different digit maps for different ;me profile

• Ability to modify ANI and DNIS before route selec;on

• Ability to modify ANI and DNIS before sending to egress trunks

• Ability to modify DNIS before sending to LRN server

Switch General


Non-‐Confirming ANI Blocking

• Ability to define non-‐confirming ANI paKern to be blocked.

Non-‐Confirming DNIS Blocking

• Ability to define non-‐confirming DNIS paaern to be blocked.

Fail safe rou;ng • Ability to configure a sta;c rou;ng to be used as fail-‐safe rou;ng when all routes in dynamic rou;ng fails.

Switch General


CDR Genera<on • Automa<c and real-‐<me crea<on of rated CDRs

CDR Re-‐ra;ng • Ability to re-‐rate CDRs

CDR Sharing • Ability to allow carrier partner to login and download their corresponding CDRs.

FTP Configura;on • Ability to define FTP server IP, Username, and Password for FTP to be automa;cally uploaded to an externally server.

CDR Searching • Ability to search CDRs based on a rich set of parameters.

CDR Archiving • Ability to automa;cally archive CDRs when the Database is offline.

Switch Call Detail Report


Mul;ple Product and Pricing for Ingress Trunk

• Ability to define mul;ple selling rate deck and rou;ng plan for the same ingress trunk.

• Ability to support unlimited tech-‐prefix with each tech-‐prefix sending calls to different ingress rate table and rou;ng plan.

Unlimited Rou;ng Plan

• Ability to define unlimited rou;ng plan. • Ability to define unlimited rou;ng rule with a rou;ng

plan.

Route By Sta;c and Dynamic Rou;ng

• Ability to route call using one dynamic rou;ng and then if the call fails, route the call using sta;c rou;ng.

Time-‐based Rou;ng • Ability to define rou;ng based on !me-‐of-‐day, day-‐of-‐week, and weekends.

Failover Rou;ng • Mul;ple egress trunks can be defined in the rou;ng. If a call to one egress trunk fails, the switch will automa;cally send calls to the next route un;l the call is successfully completed.

Rou<ng General


Hun;ng criteria • Ability to define at each ingress trunk and egress trunk level, how the failover should be execute based on SIP response codes.

• Three kind of ac;ons can be defined base don SIP response codes

• Stop Fail-‐over • Route to Next Host • Route to Next Trunk

Rou;ng Plan Sharing

• Ability to define an alpha-‐numeric name or label to a par;cular rou;ng plan and ability to assign one mul;ple plan to mul;ple ingress trunk.

Blocking • Ability to block code based on ANI or DNIS • Ability to block code based on Ingress trunk or Egress

trunk • Ability to block code based on ingress or egress

carrier

Rou<ng General


Bulk loading of Rou;ng Rule

• Ability to upload bulk rou;ng using CSV file.

Rou<ng General


QoS Rou;ng • Rou;ng based on LCR, ASR, and ACD • Ability to define the min. call required for QoS

determina;on. • Ability to define the sample period for ASR and ACD

LCR Rou;ng • Rou;ng based on Least Cost • Support unlimited number of termina;on carriers • Support unlimited number of codes

ASR, ACD, and Price Limit Enforcement

•

Priority Rou;ng • Ability to assign a numeric priority to each egress trunk and route based on that.

Rou<ng Dynamic Rou<ng


Round Robin Rou<ng

• Rou;ng based on LCR, ASR, and ACD • Ability to define the min. call required for QoS

determina;on • Ability to define the sample period for ASR and ACD

Top Down Rou;ng • Rou;ng based on Least Cost • Support unlimited number of termina;on carriers • Support unlimited number of codes

Codec Match Rou;ng

• Ability to terminate calls to egress trunks that match the Codec restric;on of each call

Code Name Based Rou;ng

• Ability to group a number of codes into a code name and define rou;ng at the des;na;on level. For example, Code Name “Canada” could be defined as a group of 1604,1416,1513, etc.

Percentage Rou;ng • Ability to define percentage distribu;on for each of the egress trunk in the rou;ng.

Rou<ng Sta<c Rou<ng


Alert Defini;on • Ability to define alerts based on • Answer Seizure Ra;o (ASR) • Average Call Dura;on (ACD) • Post Dial Delay (PDD) • Profitability

Email Trouble Ticket • Ability to automa;cally send out trouble ;ckets upon detec;on of certain alert condi;on.

Configurable Trigger • Support trigger points at different levels • Ingress Trunk • Egress Trunk • Source DNIS • Des;na;on DNIS • Host

Support Mul;ple Alert Handling Method

• Email Alert • Disable Host/Trunk • Reassign Priority

Monitoring General


QoS Monitoring • Ability to define alerts based on • Answer Seizure Ra;o (ASR) • Average Call Dura;on (ACD) • Post Dial Delay (PDD) • Profitability

Dynamic trunk removal

• The system can be set to auto shut off a trunk that falls below threshold.

Dynamic trunk return to route

• The system can be set to dynamically put the trunk back in route aher certain period of ;me.

Dialer Traffic Monitoring

• The system can monitor for dialer traffic paaern and automa;cally block calls with the associated ANI.

Monitoring General


Ac;ve Call Report • Ability to view all the live calls that are in progress.

Call Detail Report • Ability to view all finished calls.

Repor<ng


Low Balance Alert • Automa;c sending out email alert when the carrier’s balance is below the low balance limit requirement.

• Ability to define number of resend if credit con;nues to fall below the credit limit.

Finance Balance Control


Prepaid Billing • The system will only let the calls to pass thru if there is remaining credit.

Postpaid Billing • The system will allowed maximum credit limit for postpaid clients.

Flexible Billing Cycle • Ability to define different billing cycle for each carrier’s auto-‐invoicing seZng.

Finance Payment


Auto Invoicing • Automa;c crea;on of customer invoice in Adobe Acrobat format based on billing cycle

• Automa;c crea;on of customer invoice in MS-‐Excel format based on billing cycle

• Automa;c and real-‐;me crea;on of rated CDRs • Click-‐and-‐send email to pre-‐designated email address

with Customer invoice and rated CDRs, as aaachments

Manual Invoicing • Ability to create invoice manually.

Past Due Report • This report will show you which invoice is past due and which invoice is s;ll current.

Maintaining records of invoices already issued & received

• Ability to see all incoming and outgoing invoices.

Finance Invoice


Credit/Debit Note • Support for providing adjustments incase of faulty invoicing, e.g. credit notes, debit notes

Invoice Granularity • Support for various types of invoice formats, e.g. summary level, detailed

Time-‐zone Support • Support for mul;ple ;me zones

Finance Invoice


Flexible Call Dura;on

• Varying ;me dura;ons, e.g per 1 second, 6 seconds, 15 seconds, 30 seconds, 60 seconds etc

Time-‐of-‐day ra;ng • Different rates based on the ;me-‐of-‐day, day-‐of-‐week, weekends

Past Due Report • Ability to iden;fy invoices that are not paid or par;ally paid.

Accurate Ra;ng • Billing and repor;ng based on frac;onal call dura;on, or on rounded-‐up call dura;on

Mul; Currency support

• Ability to convert currency in invoices according to client’s currency seZng.

Rate Export • Availability to export rate to CSV • Availability to define fields to be exported

Ra<ng General


Mass Update • Ability to massively update mu;ple fields for mutliple rate records at once.

Manual Update • Ability to update rate and corresponding fields via UI. • Ability to search rate records based on Country, Code

Name or Code

Ra<ng General


Import Log • Storage of all rate and dial code sheets • Ability to re-‐rate CDRs retrospec;vely with any rate

and dial code sheet

Auto Rate Submission

• Ability to define an email for receiving rates. • Ability to define rate format for each carrier. • Ability to automa;cally import rate upon rate receipt. • Ability to record all rate receipt.

Auto-‐end date • Ability to automa;cally set end-‐date to all exis;ng rates.

• Ability to automa;cally set end-‐date to all overlapping rates.

Ra<ng Import


Rate Delivery • Ability to click-‐and-‐send (via email) rates to one or mul;ple carriers.

• Logging of all rate delivery.

Ra<ng Auto Delivery


LNP Dipping • Ability to define 2 DIP servers • Ability to define ;meout and retry count for DIP

requests

LNP Billing • The system uses the LNP result to determine jurisdic;on of each call.

LNP Pre-‐DIP • Ability to support the LNP informa;on provided within the SIP invite .

Pass LNP DIP to egress

• Ability to configure whether to pass LNP number to any egress trunk(s) via the rn= or npdi= header.

LNP Block • Ability to configure whether to pass calls if the number is ported.

LNP Block higher codes

• Ability to configure whether to block calls if the number is ported and the ported number rate is higher than the DNIS.

Ra<ng LNP Billing


Call Detail Report • Ability to Search Call Detail Report • Ability to Download Call Detail Report

Invoice • Ability to view invoices received

Self Service Portal General


Jurisdic;onal Rou;ng

• Ability to define rou;ng for interstate and intrastate

LNP Report • Show a summary of which ingress/egress carrier/trunk is triggering the LNP dip request

• Show whether DIPs are coming from local DB or remote server

LNP DIP Record • Show all the LNP dipping record

Rou<ng US Rou<ng Rule


Jurisdic;onal Ra;ng • Ability to define rates for interstate and intrastate • Ability to define rate for local

US LERG • Ability to update US LERG via UI • Ability to import US LERG

LRN Billing • Ability to define rate table to be billed based on LRN • Ability to define rate table to block all calls that are

ported • Ability to define rate table to block all calls that are

ported and the ported number is more expensive

Ra<ng US Ra<ng Rule


LCR Report • Generate a LCR table based on the selected rate tables

• Create a new rate table based on certain LCR posi;on * specified % on a list of selected rate tables

Spam Report • Show the sta;s;cs on rejected calls and give reasons such as unauthorized IP, inac;ve accounts, etc.

Loca;on Report • Show sta;s;cs on termina;ng coun;es and their corresponding percentage.

Orig-‐Term Report • Show a report on profitability, call count for success, failed, non-‐zero calls, and QoS ( ASR, ACD, and PDD ). Filtering and mul;-‐dimensional grouping are available.

Repor<ng General


Summary Report • Show report on the origina;on and termina;on sides of the switch with data on rate, ASR, ACD, PDD, call counts, etc

• Grouping by hourly, daily, and monthly buckets are available

Usage Report • Show the break down of usage by percentage • Show percentage on minutes usage and call count by

ingress trunk, egress trunk, country, code name, etc.

Call Detail Report • Show details of rated CDRs • Ability to filter based on different criteria • Ability to select the fields to display • Ability to download the search result in CSV

Repor<ng General


Ac;ve Call Report • Show calls that are in progress • Ability to kill in-‐progress calls

QoS Report • Show live QoS sta;s;cs – ASR, ACD, PDD, Call Count, CPS

• Show historical QoS sta;s;cs in chart • Show QoS sta;s;cs by ingress/egress carrier and

trunk • Show QoS sta;s;cs for each rou;ng plan

Disconnect Cause Report

• Show counts and percentage of different SIP cause for both origina;on and termina;on sides.

Trunk Monitor Report

• Show the ac;ve call count for each trunk and its corresponding hosts

Repor<ng General


Bandwidth Report • Show the incoming and ou;ng bandwidth report in bytes

• Ability to group bandwidth u;liza;on by carrier or trunk

Profitability Report • Show the profitability by carrier, trunk, code name, dial code, etc

• Give inside to which ingress/egress carrier or des;na;on is the most profitable

Daily Usage Detail Report

• Present the usage trend on a daily basis for each client and des;na;on

• Let’s user to find out where traffic is losing or gaining • Ability to show data for both origina;on and

termina;on side

Repor<ng General


SIP Capture • Ability to capture SIP message for calls that meet certain criteria

Call Monitor • Ability to intercept RTP stream and record as pcap file for download and search

• Ability to intercept SIP stream and record every call’s SIP call flow and stored as pcap file

Call Simula;on • The System allows the user to simulate an route from any ingress trunk. The result gives the exact rou;ng decision for the par;cular call being simulated.

Vendor Test • Send test calls to an egress trunk • Ability to View SIP capture for test call • Ability to download audio result in Wave file

Rate Finder • Ability to find trunk that can meet a specific rate limit of a dial code

Tool General

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