demographic dip: an excuse or an imposing reality?

31
Demographic Dip: Excuse or Imposing Reality? Irving Stackpole & John Spooner

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Argentum 2016 Senior Living Executive Conference concurrent session Original session date: Tuesday, May 10, 2016, 3:15 - 4:30 PM Speakers: John Spooner, Co-Chief Executive Officer, Greystone Communities Irving Stackpole, President, Stackpole and Associates

TRANSCRIPT

Page 1: Demographic Dip: An Excuse or an Imposing Reality?

Demographic Dip: Excuse or Imposing Reality? Irving Stackpole & John Spooner

Page 2: Demographic Dip: An Excuse or an Imposing Reality?

How bad is it??

Page 3: Demographic Dip: An Excuse or an Imposing Reality?
Page 4: Demographic Dip: An Excuse or an Imposing Reality?

Retooling for the Next Generation John Spooner | Co-Chief Executive Officer

Page 5: Demographic Dip: An Excuse or an Imposing Reality?

Life Span

25 68 Age

Vit

ality

80 92

100%

1965 2015 2050

Page 6: Demographic Dip: An Excuse or an Imposing Reality?

Morbidity Compression: Live Long, Die Fast

25 68 Age

Vit

ality

80 92

100%

Page 7: Demographic Dip: An Excuse or an Imposing Reality?

Health Span: Extending Wellness in Aging

25 68 Age

Vit

ality

80 92

100%

Page 8: Demographic Dip: An Excuse or an Imposing Reality?

U. S. Senior Population: 2010-2050

Total 65+ 75-84 85+

2010 296,000,000 39,561,000 7,104,000 (2.40%) 5,180,000 (1.75%)

2020 325,600,000 52,857,000 9,768,000 (3.00%) 6,512,000 (2.00%)

2030 358,200,000 68,345,000 15,223,500 (4.25%) 9,850,500 (2.75%)

2040 393,900,000 74,984,000 17,725,500 (4.50%) 13,786,500 (3.50%)

2050 438,000,000 81,100,000 17,520,000 (4.00%) 17,520,000 (4.00%)

Pew Research Center: U.S. Population Project

2005-2050

Page 9: Demographic Dip: An Excuse or an Imposing Reality?

Beyond the Picket Fence…

A NEW Senior is Emerging

Page 10: Demographic Dip: An Excuse or an Imposing Reality?

TOPIC

CCRC

Market

Life Span/ Health Span

Attitude

Health

Employees

RECENT PAST NOW

• Housing • Services • Health Care

“Oh, I Didn’t Think I Would Like It, But I Loved It!”

FUTURE

Institutional Image Hang-Over

Consumer Acceptance Increasing

• Housing • Hospitality • Wellness

Public Health Terminology

Longevity and Morbidity Compression

Entitlement Confusion

Directed Advice

Self-Directed

Job/Career Career

Demographics Double

Health Span: Focus on How Long One Lives Well

Consumer Activist

Engaged Self-Care

Profession

Page 11: Demographic Dip: An Excuse or an Imposing Reality?

TOPIC RECENT PAST NOW FUTURE

Hospitality

Who Pays?

Average Age

ILU/RLU

AL

SNF

MS

High Resident Satisfaction was Enough

• Ritz

• Four Seasons

• Disney

Medicare/Insurance Co-Pay/Deductible

• ILU: 78-85 • ALU: 80+ • HC: 80+

Convergence in Age

• Granite • Larger Apartments

• “Amenity Ladder” • Open Plan

AL and ILU Converge • Expand AL • Highly Competitive

HC and AL Converge • Downsize Nursing • Shift to Rehab

• Growing Most Recent Addition to Levels of Living

• Training

• Systemized Expectations

• Cross-Category Comparison

• Fluid Expectations

High Deductible

Longevity Blurs, Morbidity Defines

• Double Masters • Super Fridge • Casual Living

• Specialty AL • Efee AL • Deregulation

• Specialty HC • Rehab Spa

• Growth Market into the Future

Page 12: Demographic Dip: An Excuse or an Imposing Reality?

TOPIC RECENT PAST NOW FUTURE

CONTRACT TERMS

Terminology

• “Continuum”

• “Levels of Care”

• CCRC

• Independent

• Assisted • Memory Care • Nursing Care

• CCRC • Residential

• Levels of Living • Levels of Service

Transfers

Changes in Terms Due

to Changing Policy/Mark

ets

LTC Risk Allocatio

n

Contracts

• Defined • Sponsor Discretion • Cooperation Expected

Same

• Specifically Defined

• Sponsor Discretion

• Specific Acknowledgement by Resident/Advisors

• Consequences for Non-Cooperation

• Not Mentioned • Right to Amend

Same

• Specific Mention of Unknown Future Changes in Health Care Delivery May Require Change

• Types A, B, C • Closed Insurance Pool

• Modified

• Defined

• Resident Cost Sharing

• Closed Insurance Pool with High Deductibles

• Dynamic

• Control Cost with Full Recapture

• Cross-Level Benefit Use

• High Refund • Traditional

3-5 Alternates to Broaden Market

• Consumer Financial Profile

• Shift to “Asset Status”

Page 13: Demographic Dip: An Excuse or an Imposing Reality?

….…So,

TOPIC RECENT PAST NOW FUTURE

• NFP Status • “Green” • Marijuana Use • Assisted Suicide • Digital Privacy

• Social Accountability • Silver Tsunami

• ACO’s

• Property Tax Exemption

• Succession Planning

What’s Hot?

(The Cleaver’s) 48% of WWII Generation

(Modern Family) 37% of Baby Boomers Generation

(Kardashians) 25% of Millennium Generation

Traditional Family

Composition (U.S. Census

2013 Affluent Senior

Households)

Page 14: Demographic Dip: An Excuse or an Imposing Reality?

The New Language of Senior Living

1. “Care” is being excised

2. Evolving senior living language

− Health span

− Age compression

− Flex spending

− Long-term support and services

− Levels of Living

− Levels of Service

− Support days

− Connected-care technology

− Service Excellence

− Apartment-for-life

Page 15: Demographic Dip: An Excuse or an Imposing Reality?

Demographic Dip: Gravity is Unavoidable Irving Stackpole

Page 16: Demographic Dip: An Excuse or an Imposing Reality?

How bad is it??

• Numbers

• Negativity

• Money

Page 17: Demographic Dip: An Excuse or an Imposing Reality?

Realities

Occupancies are poor because • The age qualified markets are declining

• Increased options / choices

• Negative perception

• The economy

• The role of “Intermediaries”

The need for change is URGENT

Page 18: Demographic Dip: An Excuse or an Imposing Reality?
Page 19: Demographic Dip: An Excuse or an Imposing Reality?

Currently

~83%

Page 20: Demographic Dip: An Excuse or an Imposing Reality?

Currently ~ 87%

Page 21: Demographic Dip: An Excuse or an Imposing Reality?
Page 22: Demographic Dip: An Excuse or an Imposing Reality?

Stackpole & Associates, Inc. 22

2016

Born 1930

85 yoa

2020

Born 1934

85 yoa

Page 23: Demographic Dip: An Excuse or an Imposing Reality?

Negativity?

Sector NOT thought of as the valuable

resource it is …

They are seen as prisons – awful places

– The “F” word

– “Don’t want to put / place mom in a nursing

home.”

– “I’d rather be dead.”

Deep metaphor of negativity

Stackpole & Associates, Inc. 23

Page 24: Demographic Dip: An Excuse or an Imposing Reality?

Responding to a declining market

Defend, protect & fortify

• Manage to Loyalty

Increase Productivity / Efficiency

Innovate

Differentiate

Page 25: Demographic Dip: An Excuse or an Imposing Reality?

Stackpole &

Associates, Inc.

25

Page 26: Demographic Dip: An Excuse or an Imposing Reality?

Stackpole & Associates, Inc. 26

Efficiency

Technical, Productive, Allocative

– Technical Maximum improvement from resources

– Productive Best health outcome for given costs or

reduction in cost for the same outcome

– Allocative Best outcomes for society

Page 27: Demographic Dip: An Excuse or an Imposing Reality?

Facts of Life

The age qualified market is shrinking

Intense cultural negativity

Continued pressure on payments

Continued pressure on utilization

Page 28: Demographic Dip: An Excuse or an Imposing Reality?

Where is the demand?

Page 29: Demographic Dip: An Excuse or an Imposing Reality?

Demand for Arthroplasty

209 253

384

572 450 663

1520

3481

40.8 47.8

67.6 96.7 38.3 55.3 121

268

0

500

1000

1500

2000

2500

3000

3500

4000

2000 2005 2010 2015 2020 2025 2030 2035

Nu

mb

er o

f p

ati

ents

(x 1

,00

0)

Year

Primary total hip

arthroplasty

Primary total knee

arthroplasty

Revision total hip

arthroplasty

Revision total knee

arthroplasty

29

We are Here

Page 30: Demographic Dip: An Excuse or an Imposing Reality?

Demand for ARD Care

-

200

400

600

800

1,000

1,200

1,400

1,600

2010 2015 2020 2025 2030

Medicare/Medicaid Costs per year (billions of dollars)

Inflection Point

We are Here

Page 31: Demographic Dip: An Excuse or an Imposing Reality?

QUESTIONS???