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Democratic Accountability and Innovation Open, Collaborative, and Social Smart City Expo World Congress November 14, 2018 Barcelona Yochai Benkler, Harvard University

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Page 1: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central

Democratic Accountability and Innovation

Open, Collaborative, and Social

Smart City Expo World CongressNovember 14, 2018

Barcelona

Yochai Benkler, Harvard University

Page 2: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central

Understanding technologicalchange is central to understandingmodern society

Page 3: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central
Page 4: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central
Page 5: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central
Page 6: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central
Page 7: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central

If you, the regulator/legislator, do not get with the program, your society will fall off the train

Page 8: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central

If you, the regulator/legislator, do not get with the program, your society will fall off the train

Page 9: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central

1. A proprietary solution from a single firm is ALMOST NEVER the solution. Open standards, open data, and diversity will outperform over time

2. The choices you make are never purely technical and efficiency-based

Technological choices always involve choices about social relations: are your residents first and foremost:

clients to whom you owe a flow of services, or citizens, members of a democratic community

Page 10: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central

A Quarter Century of Innovation Studies

Atomistic invention Learning networks

Market-oriented innovation

Non-market necessary alongside market

Competition Cooperation & competition

Property Commons & property

Page 11: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central

A Quarter Century of Innovation Studies

Atomistic invention Learning networks

History: major innovations of industrialization rewrittenEconomic geography: Knowledge spilloversSociology: network emerges as primary explanatory modelEconomics: on the shoulders of giants; absorptive capacityTechnology: FOSS; Commons-based peer production

Page 12: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central

A Quarter Century of Innovation Studies

Atomistic invention Learning networks

Market-oriented innovation

Non-market necessary alongside market

Competition Cooperation & competition

Page 13: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central

A Quarter Century of Innovation Studies

Atomistic invention Learning networks

Market-oriented innovation

Non-market necessary alongside market

Competition Cooperation & competition

Property exclusively Commons & property interaction

Page 14: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central

Commons Studies

Page 15: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central

Spectrum Commons => 5G?

SmartGridComms

health

Urban connectivity

Page 16: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central

Spectrum Commons => 5G?

Rapid innovation cycles bydiverse equipment manufacturers and service providers with open access to spectrum outpaced carrier-centric proprietary innovation from 1999-present

Page 17: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central

Open spaces are as critical in data, information, and innovation infrastructure as they are in the

built environment

Page 18: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central

1. A proprietary solution from a single firm is ALMOST NEVER the solution. Open standards, open data, and diversity will outperform over time

2. The choices you make are never purely technical and efficiency-based

Technological choices always involve choices about social relations: are your residents first and foremost:

clients to whom you owe a flow of services, or citizens, members of a democratic community

Page 19: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central

If you, the regulator/legislator, do not get with the program, your society will fall off the train

Page 20: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central
Page 21: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central
Page 22: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central

Low-cost, low-service, high turnover Leveraging data for power over suppliers andworkers to achieve cost-squeezing-based profits

Relational contracting with suppliers, long-termemployee relationships, high-unionization, higherunion coverage, training and high-value strategy

Vertical integration; limitedcoalitions with workers; directcompetition with suppliers

Shopkeepers Retailers

Shared overall patterns => technology matters

High diversity on the most importantsocial dimensions => politics, institutions, culture matter

Local regulation, like zoning, played an important role

Page 23: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central

Robotics density in manufacturing higher in Germany than US for decades, but manufacturing employment declines more in US

Politics, unions, co-determination all work to contain patterns ofadoption

Page 24: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central

“Cobots” emerging as fastest growing segment

Too soon to tell if the “these robots complement humanlabor” is => lip service to calm political anxieties aboutthe future of work;

straight up efficiency-driven improvementA shift in the direction of innovation from labor-

displacement to labor-complementarity in response to political-institutional dynamics

Page 25: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central
Page 26: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central

Platforms: Choices

consumers

vendors

Neighbors, Co-WorkersPeers

NeighborsCo-WorkersPeers

Farmers markets are not the same as big box retailers

Squares, superblocks are not thesame as malls

Page 27: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central

consumers

vendors

Neighbors, Co-WorkersPeers

NeighborsCo-WorkersPeers

Carpooling

~13.6M in 2016 ~x2 mass transit commute to work x15 cycled

~8.5M use Daily /Weekly

Cost sharing

Technological ensemble is identical

Social-economic model different

Meaning is difference

Platforms: ChoicesLower transactions costsRegulatory avoidanceNegative externalities

Page 28: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central

On the vertical dimension:

Page 29: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central

Sharing Cities Declaration

Consumer VendorCommodified exchange

Peer PeerSocial production

Precarious labor &Extractive profits

Fair economic model & rewards

Form contracts of adhesion

Participatory community governance

Proprietary & opaqueTech & Data

Open & transparent Tech & Data

Regulatory arbitrage /Responsibility avoidance

Responsibility for impact; dutyto avoid, mitigate, redress harm

Page 30: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central

Efficiency/Innovation vs. Community?

• False choice: profitable for someone • Sidewalks, streets, squares, parks:

• Without commons cities would not be cities• Commerce and community are impossible without robust commons

Page 31: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central

Not just a “sharing cities” issue!

• “5G” => ubiquitous high capacity wireless connectivity• IoT => where is data stored and how is it controlled• “Blockchain” => what kind of decentralization?• AI is all about policy choices• Mobility• Governance

Page 32: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central

Not just a “sharing cities” issue!

• 5G is a carrier-centered definition of the problem of ubiquitous high capacity wireless connectivity, biased toward centralized control• Innovation in healthcare, smartgrids, even data all suggest that spectrum

commons-based strategies have innovated more rapidly • Community or municipal commons infrastructure technologically feasible but

requires institutional innovation, which can come from cities!

Page 33: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central

Not just a “sharing cities” issue!

• “5G” => ubiquitous high capacity wireless connectivity• IoT has vastly different implications depending • on where data is stored and how it is controlled

Page 34: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central

Not just a “sharing cities” issue!

• “5G” => ubiquitous high capacity wireless connectivity• IoT => where is data stored and how is it controlled• Blockchain supports decentralization

• hyper-neoliberal implementations• Commons-based implementations

=> depending on encoded governance choices

Page 35: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central

Not just a “sharing cities” issue!

• “5G” => ubiquitous high capacity wireless connectivity• IoT => where is data stored and how is it controlled• “Blockchain” => what kind of decentralization?• Artificial intelligence often masks underlying policy choices that

companies and governments need to make. These can be more or less participatory & transparent• There is no “ghost in the machine”• There are moral, political, and economic choices that engineers, companies,

and regulators make in how they design, train, audit, and correct the algorithms• Only transparency & auditability can assure democratic

accountability

Page 36: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central

Not just a “sharing cities” issue!

• “5G” => ubiquitous high capacity wireless connectivity• IoT => where is data stored and how is it controlled• “Blockchain” => what kind of decentralization?• AI is all about policy choices• Mobility• Governance: Democratic Accountability

Page 37: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central
Page 38: Democratic Accountability and Innovationmedia.firabcn.es/.../download/AU_IT_Benkler_Yochai.pdf · Yochai Benkler, Harvard University. Understanding technological change is central

Open knowledge, data, and information are as critical to the Smart City as streets, sidewalks, squares and parks are to the built urban environment.

Resist enclosure to the same extent that you would resist the privatization of all urban open spaces

Data access and transparency are a precondition to assuring that cities remain democratically accountable and that residents remain citizens