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A New Era of Thinking Deloitte’s Dynamic Datacenter IBM BusinessConnect A New Era of Thinking 1 © 2016 IBM Corporation Deloitte’s Dynamic Datacenter Leveraging cloud to go exponential

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Page 1: Deloitte’s Dynamic Datacenter - IBM - United States · PDF fileDeloitte's Dynamic Datacenter ... final business case January – April 2014 RFP preparation ... Deloitte refers to

A New Era of Thinking

Deloitte’s Dynamic Datacenter

IBM BusinessConnectA New Era of Thinking

1 © 2016 IBM Corporation

Deloitte’s Dynamic DatacenterLeveraging cloud to go exponential

Page 2: Deloitte’s Dynamic Datacenter - IBM - United States · PDF fileDeloitte's Dynamic Datacenter ... final business case January – April 2014 RFP preparation ... Deloitte refers to

A New Era of Thinking

Every morning in Africa, a gazelle wakes up.

It knows it must run faster than the fastest lion

or it will be killed.

Every morning a lion wakes up. It knows it

must outrun the slowest gazelle or it will

starve to death.

2

starve to death.

It doesn‘t matter whether you are a lion or a

gazelle — when the sun comes up, you‘d

better be running.

Page 3: Deloitte’s Dynamic Datacenter - IBM - United States · PDF fileDeloitte's Dynamic Datacenter ... final business case January – April 2014 RFP preparation ... Deloitte refers to

A New Era of Thinking

Deloitte's Dynamic Datacenter – Going Exponential

A few real-life statistics : Cloud infrastructure : 35% growth in 12 monthsManaged datacenter : 20% growth in 8 months

15 brand-new client solutions liveRapid deployment – one engagement enabled in 24 business hours

How did we do thisSigned IBM deal Feb 2015

3

Signed IBM deal Feb 2015Outsourced datacenter in 8 months

Rapid cloud adoption – first solution enabled in 5 weeks

Planning assumption now becomes 30% growth p.a.Similar to leaders in other industries

Page 4: Deloitte’s Dynamic Datacenter - IBM - United States · PDF fileDeloitte's Dynamic Datacenter ... final business case January – April 2014 RFP preparation ... Deloitte refers to

A New Era of Thinking

Deloitte is a multidisciplinary professional services firm,

leading in audit and consultancy practices in

Belgium

with appr.3000 staff members in 12 locations.

Deloitte Belgium - Overview

Bruges

Roeselare

KortrijkGhent

Antwerp

Jette

Charleroi

Hasselt

Liège

Diegem

Leuven

4

Deloitte in Belgium – An introduction 4

Page 5: Deloitte’s Dynamic Datacenter - IBM - United States · PDF fileDeloitte's Dynamic Datacenter ... final business case January – April 2014 RFP preparation ... Deloitte refers to

A New Era of Thinking

Services & Industries

Through our industry-focused approach, we offer

tailor-made business solutions in the following sectors:

• Consumer Business & Transportation (CB&T)

• Energy & Resources (E&R)

• Financial Services Industry (FSI)

• Life Sciences & Healthcare (LSH)

5Deloitte in Belgium – An introduction 5

• Life Sciences & Healthcare (LSH)

• Manufacturing (MAN)

• Public Sector (PUB)

• Real Estate (RE)

• Technology, Media & Telecommunications (TMT)

Page 6: Deloitte’s Dynamic Datacenter - IBM - United States · PDF fileDeloitte's Dynamic Datacenter ... final business case January – April 2014 RFP preparation ... Deloitte refers to

A New Era of Thinking

Rapid Environmental Change

6

Page 7: Deloitte’s Dynamic Datacenter - IBM - United States · PDF fileDeloitte's Dynamic Datacenter ... final business case January – April 2014 RFP preparation ... Deloitte refers to

A New Era of Thinking

ICT Strategy Belgium – Elevator Summary

• Enabling new business

• Focus on growth• Innovative client-supporting / client-facing solutions

• Reduce time to market with rapid infrastructure deployment for innovations

• Transforming the existing business

7

• Focus on cost & productivity• Re-Engineering

• Standardisation & simplification

• Infrastructure landscape re-design

• Protecting the business

• Focus on security• Practitioner awareness

• 2-factor authentication (DIAS)

• Data protection (network and rights management)

Page 8: Deloitte’s Dynamic Datacenter - IBM - United States · PDF fileDeloitte's Dynamic Datacenter ... final business case January – April 2014 RFP preparation ... Deloitte refers to

A New Era of Thinking

PartnerCost efficiency and optimized services enabled

trust. Added value of IT is accepted and demanded by the business.

EnablerIT enables and drives innovation

into and for the business

Added value

valu

e cr

eatio

n

hig

hDegree of integration

Start

Target

Focus on Value Creation

8

Commodity Sole criteria are price / costs (i.e. focus on unit costs)

UtilityManaged services and capabilities, as well as total (service) costs become more important.

Cost focused

valu

e cr

eatio

n

low

low highMaturity of business to IT relationship

Start

Page 9: Deloitte’s Dynamic Datacenter - IBM - United States · PDF fileDeloitte's Dynamic Datacenter ... final business case January – April 2014 RFP preparation ... Deloitte refers to

A New Era of Thinking

The Dynamic Datacenter – Moore’s Law And More

Aggressive on Operations Cost, Hyper-flexible on Service Brokering

Projected financial impact of investments

9© 2015 IBM Corporation

9

Getting in the driver’s seat for exponential growth.Understand business – and business cases.

Page 10: Deloitte’s Dynamic Datacenter - IBM - United States · PDF fileDeloitte's Dynamic Datacenter ... final business case January – April 2014 RFP preparation ... Deloitte refers to

A New Era of Thinking

To address industry challenges, business leaders can leverage cloud to transform their businesses

� Shifts CapEx to OpEx� Shifts cost from fixed to variable, pay as you go

Cost flexibility

Business Scalability� Allocate and release resources based on

demand� Gain from scale economics

Cloud empowers six potentially “game changing” business enablers

Cloud computing is a pay-per-use consumption and delivery model that enables real-time delivery of configurable computing resources (for example, networks, servers, storage, applications, services).

10

10

Source: National Institute of Standards & Technology (US), IBM IBV Power of cloud study

Market adaptability

Masked complexity

Context-driven variability

Ecosystem connectivity

� Gain from scale economics

� Speeds time to market� Supports rapid prototyping and innovation

� Expands product sophistication� Simpler for customers/users

� Drives context-driven, user-centric experiences (preferences, movements, behaviors)

� Facilitates new value nets of partners, customers and other external players

� Enables industry platformsResource Pooling

Broad Network Access

Rapid Elasticity

On-demand self service

Measured service

Cloud’s essential characteristics

Page 11: Deloitte’s Dynamic Datacenter - IBM - United States · PDF fileDeloitte's Dynamic Datacenter ... final business case January – April 2014 RFP preparation ... Deloitte refers to

A New Era of Thinking

MORE READY FOR CLOUD

Workload migration categories

Migration plan

WAVE 1

Hig

h

Analytics

Dev/TestInfrastructure

compute

BU

SIN

ES

S V

ALU

E

Infrastructurestorage

A decision framework with identified criteria helps in prioritizing migration to cloud

11

11

Note: The above is an indicative prioritization shown for typical workloads

MAY BE READY FOR CLOUD

NOT READY FOR CLOUD

WAVE 2

WAVE 3

Low High

Lo

w

Desktop/devices

Collaboration

Managedbackup

Industryapplications

Security

BusinessServices

DEPLOYMENT EASE

BU

SIN

ES

S V

ALU

E

Page 12: Deloitte’s Dynamic Datacenter - IBM - United States · PDF fileDeloitte's Dynamic Datacenter ... final business case January – April 2014 RFP preparation ... Deloitte refers to

A New Era of Thinking

Deloitte's Dynamic Datacenter – Business Drivers

Trigger : move to the Gateway

Strategic reasons

- 24/7 service

- Speed of technology evolution- Cost pressure

- Business innovation- Future-proofing our infrastructure

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- Future-proofing our infrastructure

Contraints and pre-requisites :

- Performance- Resilience

- Security

- Compliance

Page 13: Deloitte’s Dynamic Datacenter - IBM - United States · PDF fileDeloitte's Dynamic Datacenter ... final business case January – April 2014 RFP preparation ... Deloitte refers to

A New Era of Thinking

A thorough process for the datacentre strategy…

February 2013 Deloitte kick-off, Leuven. International audience, IBM assistance

March – July 2013 Market Review & Fact Finding; draft business case

August – December 2013 Datacenter Strategy Review (T-Systems); final business case

January – April 2014 RFP preparation

May-December 2014 RFP Process, 16 contenders

January 2015 Due Diligence process & final negotiations

13

February 2015 Contract signature

March 2015 First go-live with cloud solutions

Autumn 2015 Migration of Diegem and Antwerp datacenters

Page 14: Deloitte’s Dynamic Datacenter - IBM - United States · PDF fileDeloitte's Dynamic Datacenter ... final business case January – April 2014 RFP preparation ... Deloitte refers to

A New Era of Thinking

Why IBM ?

Worldwide player

Professional reputationCapability / Ability to execute

Technology vision – a true partner

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Page 15: Deloitte’s Dynamic Datacenter - IBM - United States · PDF fileDeloitte's Dynamic Datacenter ... final business case January – April 2014 RFP preparation ... Deloitte refers to

A New Era of Thinking

Diegem Antwerpen IBM Machelen IBM Woluwe

Build / data copy / test

Machelen & Woluwe

Relocate Antwerpen -> Machelen

P

P

FO

FO

1

0

Strict Implementation Methodology To Ensure Zero Incidents

15© 2015 IBM Corporation

Cut over Production

Diegem -> Machelen

Relocate Diegem -> Woluwe

P

P

P

FO

FO

FO

2

3

Page 16: Deloitte’s Dynamic Datacenter - IBM - United States · PDF fileDeloitte's Dynamic Datacenter ... final business case January – April 2014 RFP preparation ... Deloitte refers to

A New Era of Thinking

A Fully Resilient Datacenter Architecture

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Page 17: Deloitte’s Dynamic Datacenter - IBM - United States · PDF fileDeloitte's Dynamic Datacenter ... final business case January – April 2014 RFP preparation ... Deloitte refers to

A New Era of Thinking

Parallel Track : Cloud Infra on Softlayer

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Page 18: Deloitte’s Dynamic Datacenter - IBM - United States · PDF fileDeloitte's Dynamic Datacenter ... final business case January – April 2014 RFP preparation ... Deloitte refers to

A New Era of Thinking

More Than Datacenter Only (1/3)Network Topology Changes Too

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Page 19: Deloitte’s Dynamic Datacenter - IBM - United States · PDF fileDeloitte's Dynamic Datacenter ... final business case January – April 2014 RFP preparation ... Deloitte refers to

A New Era of Thinking

More Than Datacenter Only (2/3)Network Topology Changes Too

19

Page 20: Deloitte’s Dynamic Datacenter - IBM - United States · PDF fileDeloitte's Dynamic Datacenter ... final business case January – April 2014 RFP preparation ... Deloitte refers to

A New Era of Thinking

More Than Datacenter Only (3/3)Network Topology Changes Too

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Page 21: Deloitte’s Dynamic Datacenter - IBM - United States · PDF fileDeloitte's Dynamic Datacenter ... final business case January – April 2014 RFP preparation ... Deloitte refers to

A New Era of Thinking

Deloitte's Dynamic Datacenter – Changing Ways of Working

Organisational Change

Business Request HandlingShadow IT Melting Down

Intensified X-Functional Collaboration

Accounting, Funding & Budgeting

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Page 22: Deloitte’s Dynamic Datacenter - IBM - United States · PDF fileDeloitte's Dynamic Datacenter ... final business case January – April 2014 RFP preparation ... Deloitte refers to

A New Era of Thinking

Accounting for Technology Costs

Accounting Questions

• Cost charging mechanisms• Client / Contract Profitability

tracking• Pricing mechanisms

IaaS as a core business capability

• Centrally provided

• Business value drivers:• Speed

• Cost• Security

• Flexibility• Focus

22

2222

Cost Implications

• Client-Facing costs are incurred centrally

• Cost growth can be exponential

Business Innovation

• New client facing solutions• All service lines

• Technology enabled

• Requires IaaS

Page 23: Deloitte’s Dynamic Datacenter - IBM - United States · PDF fileDeloitte's Dynamic Datacenter ... final business case January – April 2014 RFP preparation ... Deloitte refers to

A New Era of Thinking

Deloitte's Dynamic Datacenter – Strongholds and Pitfalls

Murphy is a valuable team member

Scarce resources are better resources

No Risk - No Fun !

23

Big Risk - No Fun Either … !

The Long Tail - and other stories about the importance of coffee

Tech Debt

Human Debt

Page 24: Deloitte’s Dynamic Datacenter - IBM - United States · PDF fileDeloitte's Dynamic Datacenter ... final business case January – April 2014 RFP preparation ... Deloitte refers to

A New Era of Thinking

Deloitte's Dynamic Datacenter – Where do we go next ?

Continuous Improvement & Optimisation

24

Iaas – PaaS – DCaaS

Hybrid

Multi-Vendor

Page 25: Deloitte’s Dynamic Datacenter - IBM - United States · PDF fileDeloitte's Dynamic Datacenter ... final business case January – April 2014 RFP preparation ... Deloitte refers to

A New Era of Thinking

IT’s Mission @ Deloitte

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Page 26: Deloitte’s Dynamic Datacenter - IBM - United States · PDF fileDeloitte's Dynamic Datacenter ... final business case January – April 2014 RFP preparation ... Deloitte refers to

A New Era of Thinking

26

Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”)

does not provide services to clients. Please see www.deloitte.com/about for a more detailed description of DTTL and its member firms.

Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning multiple industries. With a globally connected network of member firms in more than 150 countries and territories, Deloitte brings world-class capabilities and high-quality service to clients, delivering

the insights they need to address their most complex business challenges. Deloitte’s more than 200,000 professionals are committed to becoming the standard of excellence.

This communication contains general information only, and none of Deloitte Touche Tohmatsu Limited, its member firms, or their related entities

(collectively, the “Deloitte Network”) is, by means of this communication, rendering professional advice or services. No entity in the Deloitte network shall be responsible for any loss whatsoever sustained by any person who relies on this communication.

© 2014. For information, contact Deloitte Belgium