Delivering Services Over the Delivering Services Over the Internet Internet

Bruce McLaren

ISU School of Business

1997 Banner Users ConferenceOctober 1997

http://www.indstate.edu/mclaren/banner97.html

AgendaAgenda

Internet vs Intranet vs Extranet Web Browser - The Universal Interface Advantages of the Web Approach Typical Applications Maintaining Web Sites

Internet/Intranet/ExtranetInternet/Intranet/Extranet

Internet - publicly available to all Intranet - private, within an organization,

protected by a firewall Extranet -

same material as an intranet available outside organization with

username/password

Web Browser InterfaceWeb Browser Interface

Universal Interface Windows *, Macintosh, some other platforms Simple Concept: point and click! Windows 98 uses this for desktop (optional)

Hypertext - organize information Multimedia: text, graphics, sound, video Client/Server but simpler than Banner!simpler than Banner!

Advantages of Web ApproachAdvantages of Web Approach

Easier development: time, effort Save printing dollars

Users can print own copy if desired This can be more costly if many print

Keep latest copy out on the Web Color and hypermedia available--hard with

print

AudienceAudience

Enrolled Students -- local and distant Faculty and Staff Alumni Visitors (including potential students) Employers/Recruiters Other Stakeholders

Types of InformationTypes of Information

Simple Text - announcements, lists Specific Text - choose a subject, then

search, lookup information Dynamic Documents - fill out a form, then

transmit customized page based on DBMS Applet - Java or ActiveX applications that

“do something” on client computer

Information--Simple TextInformation--Simple Text

Announcements/Rules and Regulations Minutes of Meetings Reports Documentation and “How-To” Publications

Often stored in Acrobat (.PDF) format Download, then print off-line

Information -- Simple TextInformation -- Simple Text

Departmental Academic Information Job Opportunities Schedules Lists of things

Catalog Student Directory Faculty and Staff Directory

Information -- Specific TextInformation -- Specific Text

Library Search Student Information

Class Schedule, Grades, Financial Aid Advisement Information

Career Center Student Vitas Company Schedules Internship Listings

Information -- Dynamic Information -- Dynamic DocumentsDocuments

Campus Map (locating facilities) Computer Labs and Hours Parking Information (especially for visitors) Campus Buildings and Academic Departments

Telnet vs. Form-Driven Telnet vs. Form-Driven ApplicationsApplications

Telnet: Terminal application over Internet Based on existing mainframe-like programming

and interface Not intuitive for students

Web Forms Admission/Information Request Financial Aid Information

Java and AppletsJava and Applets

Applets are programs that run on client They run on multiple platforms: Windows, Mac

Some Danger: complexity Need browser compatibility:

Common Denominator? Standards?

Maintaining Web SitesMaintaining Web Sites

University Web Standards Committee Tasteful Standards

Common Design Template and Objects Logos, animated things Standard layout Graphics vs. Text

Look at Other Schools’ Pages Yahoo’s “Top 100 Wired Campuses”