delivering a new desktop and application deployment strategy indiana university and the new emerging...

Delivering a New Desktop and Application Deployment Strategy

Indiana University and the New Emerging Personal Computing

Model

Duane [email protected]

Indiana University

• Founded in 1820• Over 100,000 students• Over 17,000 FTE faculty and staff• IT distributed over 7 geographically

dispersed campuses

04/19/23EDUCAUSE Live!

We asked the question…. What if?

What if we could transform the desktop and application deployment strategy?

What if it could be simplified so Information Technology Professionals could be more innovative?

What if we could return more productive dollars back to research and teaching?

04/19/23EDUCAUSE Live!

What if we could adapt new approaches to IT services?Leveraging Constituencies or 1IUIT

• Focus on efficiency and effectiveness• Repurpose and align staff for the future• Enterprise IT working closer with campus,

school, and departmental IT professionals• Streamline services • Shared strategic decisions• Establish roles and decision rights

EDUCAUSE Live!

Edge, Leverage, and Trust and Client Virtualization

IU’s second strategic plan – Empowering People

•Action 1: Life Cycle Funding ReviewIU should continue a lifecycle replacement model similar to the one established in ITSP1 to provide baseline support for computing devices and the maintenance of university-provisioned student computing labs.

•Action 2: Life Cycle Funding ExpansionThe lifecycle-funding model should be expanded to cover school, academic and administrative department, and discipline-specific needs and variations to more fully support the diversity of research and creative activity across the university.

•Action 6:Leveraging PartnershipsIU should continue its highly successful program of relationships with hardware, software, and services vendors, and seek additional partnerships and creative exchanges that provide mutual benefits.

•Action 22B: Virtual DesktopsTechnologies such as desktop virtualization should be explored to help reduce the costs and extend the lifecycles of personal computing devices.

•Action 29: Human EngagementUITS should expand its formal and informal engagements with the IU community to ensure continuous, timely dialogue, and flow of information to effectively adapt IT services to user needs.

EDUCAUSE Live!

Could we develop a new collaborative strategy?

• All Campuses Advisory Committee

• 11 month evaluation

• Multi-Vendor funded proof of concept (POC)

• All managed outside enterprise IT

04/19/23EDUCAUSE: Live!


The Committee Structure

What we learnedAdopting committee recommendations:

• Enterprise collaboration is possible

• Continue collaborative engagements

• Standardize on Citrix XenDesktop for client virtualization

• Standardize SCCM enterprise imaging of the physical desktop

• Standardize on Application Virtualization

• Enterprise Application

Licensing

Leverage opportunities to reduce management overhead

EDUCAUSE: Live!

Four Pillars

•Client Virtualization

•Enterprise Storage

•SCCM

•Enterprise Document Management

Common Good ServicesDelivery and Support

9

Core Components:Citrix XenDesktop and Microsoft APP-V

• Citrix

XenDesktop• XenServer• XenApp• NetScaler

• Microsoft• App-V

EDUCAUSE: Live!

Core Technology Virtualization Components


Citrix XenDesktop•Windows 7•Windows XP

Citrix XenApp•Version 5 (32 bit)•Version 6 (64 bit)

Citrix NetScaler•IUanyWare

Microsoft App-V•Streaming to XenApp•Offline Images

Microsoft SCCM

Application Virtualization

Best ROI:

•Maximizes server resources•Leverage enterprise investment sequencing and packaging expertise•Enterprise deployment for 200 or more applications for general use across the enterprise•Application Delivery

•Streamed•Hosted•Online•Offline



Enterprise Storage

• Enterprise storage for faculty, staff, schools and departments

• Highly Flexible

• GPO friendly

• Standardize on SharePoint for staff and faculty at the enterprise

• Local and cloud based public storage for students

• MySites – Personal and Shared Web Based Access

• SharePoint Drive Mapping• Departmental Site Collections• Electronic Document

Management

• Enterprise File Server• Redundant farms IUB

& IUPUI• Enterprise backup and

restore• Available to all

departments• Hitachi storage

Enterprise StorageStorage as a service

Standard File Storage SharePoint

14


Integrated Enterprise Services

• Enterprise SCCM

• Enterprise Document Management

• Application packaging

IUanyWare Deployment

IUanyWare – Use Case

•Delivery for departmental, school, students, faculty and staff

•Full service – Printing, storage, online, offline

•Any device anytime

•Extend Indiana University

Phase I Use Cases

Phase I Use Cases

Fall Deliverables Software

17

• Align early adopter software stakeholders

• Math/Stat

All student distribution

• SPEA

650 Grad Students

• Columbus

Software specific to Labs

• Library

Application replacement for 300 staff

• Department of Medicine

Selected use cases

• Dentistry

Full Migration

Indiana University Client Virtualization Layout IU – Citrix Collaboration

Questions?


delivering a new desktop and application deployment strategy indiana university and the new emerging...

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