deferred payment agreement eligibility calculator for adult social care | matthew wood-hill and...
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Local Digital Programme
Deferred Payment Agreement eligibility calculator for adult social care
#LocalDigital @LDgovUKbit.ly/WasteProject
Local Digital Futures| 4 March 2016 Matthew Wood-Hill | Delivery Manager| @mattwh1
Matthew Wood-Hill | @mattwh1 | DCLG | Local Digital Futures | March 2016
What is a Deferred Payment Agreement?
Matthew Wood-Hill | @mattwh1 | DCLG | Local Digital Futures | March 2016
Matthew Wood-Hill | @mattwh1 | DCLG | Local Digital Futures | March 2016
What is a Deferred Payment Agreement?
Matthew Wood-Hill | @mattwh1 | DCLG | Local Digital Futures | March 2016
What is a Deferred Payment Agreement?
Matthew Wood-Hill | @mattwh1 | DCLG | Local Digital Futures | March 2016
What is a Deferred Payment Agreement?
A common tool, designed once, in collaboration with users
Matthew Wood-Hill | @mattwh1 | DCLG | Local Digital Futures | March 2016
Identified a common need; mapped a solution
Devised project plan and brought developer (IEG4) on board
Assembled a working group to co-designed the product
User research Demos and user testing Product refinement Getting the product to
market fast
Getting it out fast – June 2015
Matthew Wood-Hill | @mattwh1 | DCLG | Local Digital Futures | March 2016
Getting it out fast – June 2015
Matthew Wood-Hill | @mattwh1 | DCLG | Local Digital Futures | March 2016
APIs underpinning the calculator to be open and free
Allows local authorities to ‘Be consistent, not uniform’
Feedback API to anonymously collect data
Working out loud
Open Design Principles
Matthew Wood-Hill | @mattwh1 | DCLG | Local Digital Futures | March 2016
!
Average 200-300 hits per council in the first six months
Just 2 DPAs issued by Local Authorities per month in this time
How many people took their application further? How many were ineligible?
It has a clear role in better informing citizens in planning long terms care.
It’s difficult to stack up a business case.
Current Use
Matthew Wood-Hill | @mattwh1 | DCLG | Local Digital Futures | March 2016
Calculator Hits DPAs approved0
200
400
600
Postponement of care cap
Reflections: Three Key Challenges
Matthew Wood-Hill | @mattwh1 | DCLG | Local Digital Futures | March 2016
Diverse local authority approaches
No common hosting platform?
Designing and building open standards to drive innovation
Calculation Engine
DPA Calculator Data Flows
Central GovAPILocal Gov
SettingsDPA Calculator Data Flows
Calculation Engine
Calculation Engine
Central GovAPILocal Gov
Settings
Online Form• 24/7 access• Single page• Anonymous
DPA Calculator Data Flows
Calculation Engine
Central GovAPILocal Gov
Settings
Online Form• 24/7 access• Single page• Anonymous
Outcome Indication
DPA Calculator Data Flows
Calculation Engine
Central GovAPILocal Gov
Settings
Online Form• 24/7 access• Single page• Anonymous
Outcome Indication
Results
Central Gov
Citizen EmailedDPA Calculator Data Flows
Calculation Engine
Central GovAPILocal Gov
Settings
Online Form• 24/7 access• Single page• Anonymous
Outcome Indication
Results
Central Gov
Citizen Emailed
User definable
Average Weekly Care Home CostInterest ChargeFeeLocalisationSignposting
Local GovSettings
DPA Calculator Data Flows
Calculation Engine
Central Gov• Rules
• ParametersLocal Gov
• Data• Signposting• Localisation
Online Form
• 24/7 access
• Single page
• Anonymous
Outcome Indication
Citizen
Email with results PDF
Data Warehouse Analytics
What is the user’s need?Can I go into a care home & not have to sell my house?
Results
Online Service
22
Data Analytics
John McMahon Product Director
Online application fed by the calculator details
More co-development Blackpool & Stockport also soon to be using the calculator
What’s next @IEG4 for DPA?