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2009

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Dear Friends of PCHC,

We are pleased to present PCHC’s 2009 Annual Report reflecting the efforts of our Board of Directors and dedicated staff. Included in this report are the highlights of 2009 punctuated by the opening of our new 41,000 square foot Colorado Avenue Clinic in November 2009.

PCHC continues to meet the health needs of our patients. In fact in 2009, PCHC served 20,940 patients with 102,307 visits! With the expansion many of you supported, PCHC will be able to serve an additional 6,000 people by 2015!

In 2009, we delivered 534 babies, provided comprehensive case management services to 98% of our patients living with diabetes, served 741 Farmworker patients, and provided services to 703 students with 2,135 visits through our new School-Based Wellness Center partnership with Pueblo City Schools and Parkview Medical Center.

Without your support, none of this success would be possible. Thank you for believing in the possibilities!

Most sincerely,

Arthur Yarbrough, Jr. Donald Moore2009 President, Board of Directors Chief Executive Officer

Donald Moore, CEO

Arthur Yarbrough, Jr.2009 Board President

To provide primary health care to those in need

We treat all our patients and each other with dignity and respect, regardless of race, age, gender, disability, values, lifestyle or interests.

We believe compassion and empathy for others are crucial to the success of the organization.

We believe honesty and integrity in all relationships are paramount.

We are committed to providing the highest quality health care and customer service to our patients.

We believe teamwork and developing cooperative working relationships are crucial to the success of Pueblo Community Health Center.

Donald Moore, Chief Executive OfficerMichael Barris, MD, Chief Medical Co-officerDavid Fleurquin, Chief Financial OfficerDavid Krause, MD, Chief Medical Co-officerJustin McCarthy, Chief Operations OfficerKaren Miller, DDS, Chief Dental Officer

Arthur Yarbrough, Jr., PresidentLorraine Nolan, President-ElectLisa Frazier, TreasurerCharlene Trujillo, SecretaryChristine Nevin-Woods, DO, MPH, Past-PresidentGeri DavisLucille GonzalesAmy JimenezGarrett MummaJane SchifferdeckerR.J. Schultz, DDSMary Twinem, PsyDLinda Yarnell

We must focus on our mission and continue to embrace our core values as we grow.

We must actively manage our practice size and provide a medical home for at least 1,200 more patients.

We must deliver high quality care and customer service to our patients.

We must complete the 110 Routt Avenue and 2030 Lake Avenue building renovations.

We must assure our special populations patients are served.

We served 20,940 patients, a 5% increase over 2008.

We provided 102,307 medical, dental and mental health visits.

We opened a new 3-story, 41,000 square foot clinic to serve even more people in need of high quality, affordable primary health care.

We delivered a record number of babies—534—which is 1 out of every 4 babies born in Pueblo County.

We secured more than $3 million from individuals, businesses, private and public entities for the Building Healthy Lives expansion campaign.

Our patients remain satisfied with their overall care and 98% would recommend PCHC to others.

We served with distinction by following our Core Values, which remain vital to our success.

We must implement the NextGen electronic practice management system.

We must adequately plan and prepare for NextGen electronic health records implementation.

We must recruit and retain providers and staff committed to our mission.

We must generate revenues sufficient to achieve growth.

We must manage operating expenses within available revenues.

We must continue to advocate on behalf of people who lack access to quality primary health care.

We must be a partner in community efforts relevant to our mission.

We must have excellent relationships with both hospitals and other providers essential to our system of care.

We must assure PCHC Foundation’s Capital Expansion Campaign is successfully completed.

Growth

Electronic Health Records

Sustainability

Strategic Partnerships

2001 2003 200920072005

25,000

50,000

125,000

75,000

100,000

66,919

80,35088,367 97,836

102,307

Medicaid

Medicare

Uninsured

Public/PrivateInsurance

Non-Federal Contributions and

Contracts

Uninsured Grant

Special Populations Grants

2001 2003 200920072005

14,98515,946

17,22919,979

20,940

10,000

15,000

20,000

25,000

5,000

Uninsured

MedicaidMedicare

Public/PrivateInsurance

42%

35%12%

11%

38%

3%

28%17%

8%

3%3%

Henry Roman, EdDBuilding Healthy Lives Chairman

Building Healthy Lives

With health care reform on everyone’s mind, expanding access to care is a top priority in Pueblo County. The comments from community leaders, patients, neighbors and citizens throughout PCHC’s recent capital expansion have been extremely positive.

The new building’s design complements the neighborhood historic components and many environmental elements were included to maximize energy efficiency. In fact, PCHC now boasts one of the largest privately owned solar panel system in Southeastern Colorado! To honor this location, which was the site for St. Paul United Methodist Church for 100+ years before we built the new clinic, we incorporated limestone features from the church into the clinic’s design.

Thanks to the support of individuals, businesses and other private entities, the Building Healthy Lives Committee (see next page for Committee member names) exceeded our goal of securing at least $100,000 from the local community. The actual amount our local volunteers raised was $137,776 and we have YOU to thank!

All of our best,

Henry Roman, EdD, ChairmanBuilding Healthy Lives

Cora Zaletel, PCHC Foundation President, speaks at the Colorado Avenue Clinic Grand

Opening Ceremony.

Building Healthy Lives

Dr. Henry Roman, ChairmanJanet FieldmanByron A. GeerLucille GonzalesMichael Hurtado, DDSJohn Klomp, PhD

Donald MooreRuth NerenbergAmber PepinTracy SamoraJim WesselyCora Zaletel

Grand Opening Ceremony for the new Colorado Avenue ClinicNovember 18, 2009

Pictured (l-r): State Representative Sal Pace; The Colorado Health Foundation’s CEO Anne Warhover; PCHC Board President Arthur Yarbrough; PCHC Foundation President Cora Zaletel; Pueblo City Councilman Randy

Thurston; Dan Lane Houston Construction Project Manager; PCHC’s Former CEO Byron Geer; Pueblo County Commissioner Anthony Nunez; Pueblo City Councilman Ray Aguilera; Pueblo City Councilwoman Barbara

Vidmar; PCHC CEO Donald Moore.

Cora Zaletel, PresidentJarvis Ryals, MD, President-ElectDan Hewitt, TreasurerDeb Kalb, SecretaryCarol ChiaritoMarian Heesaker

Donald MooreMichael Nerenberg, MDLorraine NolanDoug PierselHenry Roman, PhDTracy Samora

Cora ZaletelPCHC Foundation President

Janet Fieldman, MBA, CFREChief Foundation Officer

Dear Friends of PCHC Foundation,

As you have witnessed through the pages of this 2009 Annual Report, this was an amazing year for PCHC and PCHC Foundation. Never in PCHC’s 26-year history has there been such a surge of growth in terms of facilities and patient service combined with successful planning for the coming years.

PCHC Foundation defied the critics who claimed that attempting a Capital Campaign to support expansion needs during an economic downturn was ridiculous and impossible. Through it all, we were able to obtain an unheard of $4-for-$1 match from the Colorado Health Foundation; secure one-time economic stimulus funds; and ultimately raise more than $3 million from local and statewide individuals and organizations.

We are now preparing to renovate the former medical clinic to accommodate a larger patient pharmacy, as well as expand the dental clinic from 8 operatories to 13. With continued generosity from people like you who care, both renovations will be complete by early 2011.

It is difficult to find the words to accurately convey our appreciation of your commitment, dedication and support as we aim to care for even more people in need of primary health care services.

Most Sincerely,

Cora Zaletel, President Janet Fieldman, CFREPCHC Foundation Chief Foundation Officer

Janet FieldmanByron A. Geer

Lucille GonzalesMicahel Hurtado, DDS

Dr. John KlompDonald Moore

Ruth NerenbergAmber Pepin

Dr. Henry RomanTracy SamoraJim WesselyCora Zaletel

Building Healthy Lives Committee Contributors

Carol ChiaritoByron A. Geer

Marian HeesakerDan Hewitt

Deb KalbDonald Moore

Dr. Michael NerenbergLorraine Nolan

Doug PierselDr. Jarvis RyalsTracy SamoraCora Zaletel

PCHC Foundation Board of Directors Contributors

Geri DavisLisa Frazier

Lucille GonzalesMarian Heesaker

Dr. Michael Hurtado

Amy JimenezGarrett Mumma

Dr. Christine Nevin-WoodsLorraine Nolan

Jane Schifferdecker

Dr. R.J. SchultzCharlene TrujilloDr. Mary Twinem

Arthur Yarbrough, Jr.Linda Yarnell

PCHC Board of Directors Contributors

Avon Foundation Breast Care Fund Bureau of Primary Health CareCaring for Colorado FoundationColorado Department of Public Health and EnvironmentThe Colorado Health FoundationColorado Primary Care FundColorado Women’s Wellness ConnectionComprehensive Primary and Preventive Care FundDavid & Lucile Packard FoundationEl Pomar FoundationHelen K. and Arthur E. Johnson FoundationNewborn Hope, Inc.Pueblo Area Agency on AgingPueblo City-County PartnershipR.M. Watts FoundationRose Community FoundationRyan White Early Intervention ServicesSusan G. Komen for the Cure-Southeastern Colorado AffiliateUnited Way of Pueblo County

80 Twenty WinesPaulina AdjeiMario and Eliana AguileraCrystal AlaridMelissa AlconSandra AlconAbigail AlgieneAll-Phase Environmental Consul-tantsDr. & Mrs. Robert & Judy AlseverAngelo’s Pizza ParlorLee ApplbaumKathryn AragonAlice ArandaLinda ArchuletaLaLena ArellanoJohn ArmstrongArmstrong JewelersKimberly BacaAlice BachmanPaul & Jane BaileyDr. Elissa Ball & Dr. Jay RichterNicole BarelaSarah BarrettDr. & Mrs. Michael & Nancy BarrisNancy BarthDeirdre BaxinMarcia BeachyJohnnie BecerraAnalee BeckJean BeldingLuciano Benavidez, Jr.Margaret BennettBetty Martinez RealtorsBlack Hills EnergyAntonnette BookoutF. Michael BoydLeon and Treva BrightHerbert E. BrockmanDon BruestleThomas & Claire BrussDr. & Mrs. Michael & Beth BryantJoe Bulow, PA-CWendy Bulow, PA-CRev. & Mrs. Ken & Barbara ButcherCarmen CalderaBrandie CampbellDr. Richard CapekVictor CarabelloCardinal HealthDonna CasperHeather CathcartSylvia CernoiaCarol CerviKatie ChamplainSokunvithyea ChhunCarol ChiaritoDean J. ChiaritoWilliam & Jacqueline ChinnCommissioner Jeff ChostnerJim & Kyle Christian

Raymond L. CidDonald & Eddie ClarkEdith ClasonMatt CoffmanMary CogginsColorado Outdoor Performing ArtsColorado State University-PuebloCommon dBlanca CordovaKaren CordovaDenise CordovaPeter E. CornishCountry Oven BakeryDr. Anne CourtrightIla CoxDr. & Mrs. Mike & Sue CozzettaMindy CranmerSteven & Janet CruzSandra CunninghamMerritt & Marion CushingD Street Hair DesignPatricia DaughertyDr. Scott DavidsonGeri DavisRobert & Cleo DayDC’s on B StreetCarole DefuscoDave & Cathy DehnPriscilla DelgadoEileen DennisMichele DesLauriersDetails SalonDeuces Wild Casino RentalsMaria DiazMarisela DiazJames & Lecial DivenRon & Nina DockeryDoug’s Window TintBarbara DragonJulie Drake-BibyKenneth DrewPenelope DukesDorothy DunlapGeraldine DuranDeeDee DwightNancy EagletonPatrick & Debra EdelmannEngineered Systems, Inc.Edward & Carole EnglarLisa EsquibelEuphoriaEvraz Rocky Mountain Steel MillsRobert & Lucille EwingMichael & Lana FairbanksMisty Falcon, CNPKaren FarboKathy FarleyRose FarmerRalph & Patricia FausonePete FerrisRay & Alice Fetty

The Honorable & Mrs. Steve FieldmanAndee FitzgeraldDr. Josefina FitzgeraldG. Rae FlaniganDavid & Mary FleurquinBen FloresPeggy FogelTamara ForteMaria FoxChristi FranklinLisa FrazierDr. Joy FurmanSylvia FransuaTex FreemanSandra GallegosEmily GarciaKathy GarciaRachel GarciaSusie GarciaGeorgia GardnerBruce GeerByron & Joanie GeerLauren GeerDr. and Mrs. Jeff GellerLinda GigliottiN.D. GiltnerBeth GladneyDavid and Linda GloverJuanita GomezSarah GomezBarbara GonzalesGene & Lucille GonzalesHenry & Frances GonzalesPatricia GonzalesToni L. GonzalesMichelle GonzalezMeriam GoodBetsy GoodwinBeatriz GranilloKathryn GriggsJoAnn GroveGreg GouveiaAnsel GowerDouglas & Janet GrafTara GriffinMavis GroeneveldRita GuerreroSamuel & Gloria GuerreroH.W. Houston ConstructionChester Haddan, Jr.Catherine HalcombKatherine J. HalingJudi HamlinRenay HammondMichelle HaynesMarian HeesakerMatt HeimerichChad Hess, PA-CRobert Hernandez, Jr.Dan Hewitt

Andrea HigginsEdward & Katherine HillPat HillArt & Marjorie HilvitzChris HinzYolanda HoffmanDorothy HolloranHollydot Golf ShopHopscotch BakeryJeannine HoranJin HuPaul HuberHoward HurleyKristen Hurley, PA-CDr. Michael HurtadoDr. Donovan C. JamesMichael & Pamela JamesJEM CommunicationsAmy JimenezCynthia Jimenez, LCSWJoe & Angie JimenezOtelia JohnsWilliam & Eleanor JonesDeb KalbByron & Ethyl KelhamDarla KellerSteve KeysDr. John KlompDr. Anthony KnowltonDr. Rona KnudsenMisty Koehn-MartinezLinda & Ray KogovsekDr. & Mrs. David & Cathy KrauseDr. & Mrs. William KrauseLa RenaissanceThomas LacerteAnn LaddRobert E. LandrethGeraldine LaneJoyce LargentMarvin LasaterTom & Jean LatkaDavid LawrenceChristina LealDennis J. LeeCrystal LermaLarry LewisDawn LeybaLynn Leyba, CNMMartina LeyvaLittle Ceasar’s PizzaValerie LobatoDr. Annette LongFaustino LopezRose LopezJeanne LuceroJoni LugertBernadette LujanDebra LynchAndy MaestasDr. Victoria Mallon

Eleanor ManriquezVictoria Markowski & Rod TownleyWilliam and Patricia MartinAdrienne MartinezBecky MartinezChristina MartinezGwen MartinezJuan MartinezLee Anne MartinezLita MartinezMichelle MartinezNatalie MartinezRenee MartinezDouglas MatuzakJanet MazurJayne MazurMichelle McAteer Justin McCarthyNorma McCarthyJohn McClaveSusan McComsey Kimberly McCullah, RDHPauline McDonaldKimberly McManamanKristina MedinaTeresita MedinaJoetta MeigsApril MeltonPatricia MercadoHolly MetzDavid & Cristin MetzeRuss & Helga MeyerGregory & Susan MiketaAmy Miller, PA-CDr. Karen MillerTammy MillerFrancie MillsSuchoon & Judith MoMobile Record Shredders, LLCKimberly MonjeskyRick MontanariVeronica MontanezAnthony MontoyaBenedict C. MontoyaLena MontoyaMary MontoyaRene MontoyaDonald & Raelene MooreDr. Janet MoralesMoreschini Dental OfficeDr. Renae MoreschiniDoris Morgan Lorna MorganPenny MoringElizabeth MoulderGarrett MummaJoseph & Katherine MurgelJoe Musso

John & Marilyn NeariGary & Karen NeetRose NekolaDr. & Mrs. Michael & Ruth NerenbergDr. Christine Nevin-WoodsCecelia Newman Diem NguyenJennifer NobelLorraine NolanBrenda OliverCecilia OrnelasMary Jo O’RourkePatti O’Rourke-Perkovich & Lawrence PerkovichKathy OrtaTimothy OrtizJerry & Barbara OstermanLynne Parker, CNMDr. Pam ParksParkview Medical CenterEarl PayneAmber PepinMr. Telesforo PerezPerfect ImageRaymond & Audrey PerkoLisa PersonsSister Mary Hugh PetersonJan PfannenstielDoug PierselMelissa PinoCharlotte and Kenny PonceRachel PorcoLouis and Rosa PrattShyla Prijatel, RDHPueblo Bank & TrustPueblo MarriottPueblo Records & TapesVirginia QuintanaKristin RandlettWendy Raso, CNMAngela ReedVirginia ReidAvanye RennerRonald & Beverly RenouxJosefina ReyesMike & Marla RibarichDuane & Sherry RichertFrank & Terra RiggioLinda RikhoffDr. Dana RileyIsabelle RiosNatalie RiosCarlos & Kristine RiveraPhyllis RiveraScott & Myra RobbRhonda RobertsScott RobertshawJohn Robida

Dr. and Mrs. Harold RobinsonJulie RodriguezLola RodriguezNicholas Rodriguez, LCSWRosanna RodriguezDr. & Mrs. Henry and Anna RomanLillian RomeroDebbie RoseBill & Joan RossRTA ArchitectsJames RuffinJerry RussellDr. & Mrs. Jarvis RyalsSandy SaboTerrie Sajbel & Dr. John HardyNorma SalinasSteven & Beverly SamekTracy SamoraSara B. SanchezNancy SandovalGus & Sue SandstromFred SantistevanNanette Santos Doug & Jane SawvellJane C. SawvellJane SchifferdeckerMarlene SchmidtDr. R.J. SchultzSchuster’s PrintingDr. Mark SchwartzJames SchwartzenbergerLinda ScottAdrian & Graciela SehlmeierAmy ShawcroftDiane ShumardJames SibertJosephine SiegelLonnie & Nancy SingletonRichard & Joan SmithSally SmithFrances SolanoMichelle SolisLouise SpugnardiEileen SquiresSt. Mary-Corwin Medical CenterPatricia StacyBrandy StateznyWally & Sharon StealeyJoyce StormRobert & Kris StraderSally StriccaPaul & Rebecca StringerSunflower BankK.R. Swerdfeger Construction, Inc.Robert SwickBrenda TallmanTarget Distribution CenterKirk & Cassy Taylor

Ms. Sandra TaylorMr. Richard Thomas, Sr.Ginger Todd, PA-CDrs. Robert and Sara TonsingJuanita TorresLamar TrantRobert & Creta TrevithickAdelia TrujilloAntonio TrujilloCharlene TrujilloCrystal TrujilloDonald L. TrujilloJuan & Lilly TrujilloKaren TrujilloPaula TrujilloSandra TrujilloDascha TursiDr. Mary TwinemUnited Steelworkers of AmericaBeatrice ValdezJoseph & Isabelle ValdezMary ValdezGerald & Janet ValentineGeraldine VallejosFrank Van BergenErica VargasRon VasquezJose & Alberta VegaShawna VegaJudy VelasquezPatricia VelasquezCharlie & Desi VialSandy VidanaDiana VidmarFrank J. VigilGrace VigilVirginia VigilThe Honorable Rosalie Vigna & Mr. Warren NolanDr. Elmer VillalonRuth VonMoschJohn & Mary WalkerMary WalterKevin & Garilyn WarmackGreg & Iris WeatherfordJim & Sally WesselyNorm WesthoffEva WhiteEva WhittmoreJames WickersMelanie WilliamsRalph and Janice WilliamsLovie WoffordWendy WolfeWilliam WoolfordDee Dee WrightArthur Yarbrough, Jr.Cora Zaletel

If we inadvertently omitted your name, we apologize. Please contact Janet Fieldman (JFieldman@PuebloCHC.org or 719-543-8718 x 152) for all corrections.

Colorado Avenue Clinic 300 Colorado Avenue Pueblo, Colorado 81004(719) 543-8711

Park Hill Clinic & Pharmacy 1302 East 5th StreetPueblo, Colorado 81001(719) 543-8711

O’Rourke Dental Clinic 2030 Lake AvenuePueblo, Colorado 81004 (719) 564-4823

Avondale Clinic 328 Avondale BoulevardAvondale, Colorado 81022(719) 947-3344

Grand Avenue Clinic 1008 North Grand AvenuePueblo, Colorado 81003(719) 584-3964

Pharmacy 310 Colorado AvenuePueblo, Colorado 81004(719) 543-4545

Administration & Foundation112 East Pitkin AvenuePueblo, Colorado 81004(719) 543-8711

Central HighSchool-Based Wellness Center216 East Orman Avenue Pueblo, Colorado 81004(719) 253-6156

East High School-Based Wellness Center9 MacNeil Road Pueblo, Colorado 81001(719) 549-7730

Freed Middle School-Based Wellness Center715 West 20th StreetPueblo, Colorado 81003(719) 253-6310

Risley Middle School-Based Wellness Center625 MonumentPueblo, Colorado 81001(719) 549-7915

Walsenburg OB Clinic 129 Kansas AvenueWalsenburg, Colorado 81089(719) 738-2718