November 6, 2011

Dean as Clinical

Officer J Mark Barry DDS, MBA Professor & Associate Dean for Clinics

James B Edwards

College of Dental Medicine

Medical University of South Carolina

November 6, 2011

Financial Engine for Dental

Education

NEW CLINICAL BUILDING – OPENED SEPTEMBER 8, 2009

November 6, 2011

Benefits Quick

Paradigms Less

Change

November 6, 2011

0

500,000

1,000,000

1,500,000

2,000,000

2,500,000

3,000,000

3,500,000

July Aug Sept Oct Nov Dec Jan Feb Mar April May June

2006 2007 2008 2009 2010 2011

November 6, 2011

Excellence

Customer Service

Efficiencies

SUM OF THE PARTS = THE WHOLE

November 6, 2011

1) SYSTEMS 2) PROCESSES 3) THROUGHPUTS

November 6, 2011

FIT FUNCTION INTO FORM

November 6, 2011

• Flexible Scheduling

• Increased Productivity

ORAL REHABILITATION (RESTORATIVE) – 3RD FLOOR

November 6, 2011

CARIES MANAGEMENT URGENT CARE

• Same Day or Close

• Referral from TP or OD

• Increase Income Streams

November 6, 2011

• Post QA Exam

• Profit Center

• Educational Value

CDM RECALL PROGRAM

November 6, 2011

SCREENING

• Charge up front $123

• Covers first 3 appointments

• Screening, Panorex, FMS, Mounted

Dx Cast, Treatment Plan

November 6, 2011

SCHEDULING MODULES

• Simulate Private Practice

• Same on Each Floor

• Check In, Check Out,

• Scheduling, Collections,

• Insurance Claims

November 6, 2011

CDM CONTRACTS

• Ryan White

• Veterans Administration

• Catholic Charities

• Medicaid

November 6, 2011

CDM FINANCIAL POLICY

• Pay up front

• Insurance Claims

• High Dollar Items

• $50 Axium Lockout

November 6, 2011

SCHEDULING MODULE

November 6, 2011

PATIENT THROUGHPUT

• Computer Kiosk

• Student Retrieves Patient

• Check out with Schedulers

• Patient Pays, Schedules Next Appt

• Insurance Claim

• Axium Personal Planner

Check-in Kiosk

November 6, 2011

REQUIREMENTS

• Replace w/ comp care hours

• Expected hours within each area

• No “cherry picking”

• Treat patients up until graduation

November 6, 2011

KEEPING STUDENTS BUSY

• Minimum # hours to graduate

• Attendance / Patient Failure Policy

• Schedulers continue to schedule

• Student Care Coordinator

• QA Record Review

November 6, 2011

More Clinical Experiences

=

Better Clinical Dentist

=

Increase Clinic Revenue

November 6, 2011

CENTRAL STERILIZATION

• Everything sterile and delivered prior

to clinic period

• Ramped up instruments

• Streamlined scanning and

distribution

• Enhancement to productivity

• Dispensaries on each floor

November 6, 2011

November 6, 2011

ELECTRONIC DENTAL RECORD

• Increased Efficiency Of Treating Pts

• Digital Radiography

• Progress Notes / Consent Forms

• Increase Tx Time

November 6, 2011

• This is the COHRI health

history

• Implemented in January, 2011

ELECTRONIC HEALTH HISTORY

November 6, 2011

WHAT IS HealthAccess?

• A new axiUm module which

currently allows patients to complete

their health history online.

• The Medical University of South

Carolina is the first school to “go-

live” with HealthAccess.

November 6, 2011

HHealthAccess

102110

Axium Module : Health Access

November 6, 2011

Ultimate Goal is

More Chair Time!

November 6, 2011