dealing with a difficult boss
DESCRIPTION
DEALING WITH A DIFFICULT BOSS. Mr. Loomis Chatham High School. Career and College Ready Learning Series. Learning Objectives. Identify behaviors of difficult bosses Describe proactive approaches to be able to work with a difficult boss Explain when it’s time to move on. Pre-Test!. - PowerPoint PPT PresentationTRANSCRIPT
DEALING WITHA DIFFICULT BOSS
Mr. Loomis
Chatham High School
Career and College Ready Learning Series
Learning Objectives• Identify behaviors of
difficult bosses
• Describe proactive approaches to be able to work with a difficult boss
• Explain when it’s time to move on
Pre-Test!
1. Which of the following is NOT a sign of a difficult boss?a. plays favorites
b. gives little training
c. asks you to work weekends
d. Does not appreciate workers
Answers will be given at the end of the presentation.
See if you can answer these three questions about dealing with a difficult boss.
Pre-Test!
2. Which would be an acceptable method of reaction when dealing with a verbally abusive boss?
a. Give some of his/her own medicine – YELL BACK
b. Do nothing. Just take the abuse.
c. Call the police.
d. Discuss with human resources
Answers will be given at the end of the presentation.
See if you can answer these three questions about dealing with a difficult boss.
Pre-Test!
3. When is it time to move on and give your notice?a. If it is within the first month of work
b. Despite your complaints, your boss still treats you unfairly
c. Only after you have worked there for a year
d. After the boss apologizes
Answers will be given at the end of the presentation.
See if you can answer these three questions about dealing with a difficult boss.
Difficult Bosses:• Destroy Self Confidence• Are Verbally Abusive• Take Advantage of Employees’
Dedication • Lower Morale• Decrease Productivity• Make Unreasonable Demands
Difficult Bosses:• Increase Workplace
Stress • Impact Employees’ Dignity• Mistrust Employees• Break Promises• Don’t Communicate Well• Threaten Punishment
Difficult Bosses:• Play Favorites• Micro-Manage • Sexually Harass Employees• Don’t Provide Adequate
Training• Don’t Appreciate Employees• Don’t Recognize Employee
Accomplishments
7 Tips for Working for a Difficult Boss
#1: Meet with your boss• Find out what s/he expects
and needs from you and• How you can meet those
expectations and needs
#2: Keep a detailed written record
• When did it happen? • Where were you at the time? • What did your boss say to you? • How did you respond? • What happened next?
7 Tips for Working for a Difficult Boss
#3: Report harassment• If you are cursed at,
threatened, physically or sexually harassed, or otherwise being treated abusively
• Take your written record to human resources and your boss's manager.
7 Tips for Working for a Difficult Boss
#4: Be Professional• Don't blow up, slink away, or
whatever else you instinctively do when people are angry at you.
• Losing control makes you look bad, and walking away makes you look like you're challenging your supervisor's authority.
7 Tips for Working for a Difficult Boss
#5: Talk to your boss • Tell her/him how it makes you
feel.• Avoid defensiveness by
introducing your statements with "You may not be aware . . ." or "You may not realize . . ." or
"You may not intend . . ."
7 Tips for Working for a Difficult Boss
#6: Record accomplishments• Record your accomplishments
either weekly, monthly, or yearly• When you have a performance
review, you can give specific reasons for deserving that raise.
7 Tips for Working for a Difficult Boss
• #7: Get advice• Talk with a someone you
trust outside of your workplace.
• They might have dealt with a boss similar to yours and can give you some great advice.
7 Tips for Working for a Difficult Boss
It Is Time To Quit When…• Unreasonable stress level
• Unethical employer activities
• Despite your complaints, you are still treated unfairly
• Your relationship with your boss is damaged beyond repair.
Test Review
1. Which of the following is NOT a sign of a difficult boss?a. plays favorites
b. gives little training
c. asks you to work weekends
d. Does not appreciate workers
ANSWER: (c) Asking to work weekends by itself does not mean that the boss is a difficult one.
See if you can answer these three questions about dealing with a difficult boss.
Test Review
2. Which would be an acceptable method of reaction when dealing with a verbally abusive boss?
a. Give some of his/her own medicine – YELL BACK
b. Do nothing. Just take the abuse.
c. Call the police.
d. Discuss with human resources
ANSWER: (d) Keep a record of things that were said and discuss with human resources.
See if you can answer these three questions about dealing with a difficult boss.
Test Review
3. When is it time to move on and give your notice?a. If it is within the first month of work
b. Despite your complaints, your boss still treats you unfairly
c. Only after you have worked there for a year
d. After the boss apologizes
ANSWER: (b) If things continue, even after you have documented occurrences and discussed with human resources, it may be time to find a better workplace environment elsewhere.
See if you can answer these three questions about dealing with a difficult boss.
Assignment
• Create a survey about bosses on www.surveymonkey.com
• Find out: – What percentage of people had ever had a difficult boss– What most people consider are the qualities of a bad boss– Best ways to deal with a boss who is difficult– When it is time to give your notice.
• For extra credit, have 10 adults take your survey and report to the class your findings.
References• 1997, 1998 Center for Psychiatric Rehabilitation, Boston University
http://www.bu.edu/cpr/jobschool/boss.htm
• Quiz: Can You Handle a Bad Boss?http://quiz.ivillage.com/work/tests/badbossquizNEW.htm
• Bad Bosses and How to Handle ThemBy BARBARA MOSESGlobe & Mail May 6, 2002http://humanresources.about.com/gi/dynamic/offsite.htm?site=http%3A%2F%2Fwww.bbmcareerdev.com%2Fbad_bosses.html
• Top Ten Reasons to Quit Your Job By Susan M. Heathfield
http://humanresources.about.com/library/weekly/aa031203c.htm